GuildQuality

See your company through your customers’ eyes with GuildQuality’s real-time alerts and results.

GuildQuality helps with collecting valuable customer feedback by asking tailored survey questions, analyzing satisfaction data, showcasing positive reviews, and boosting lead generation.

06/12/2024

Attention Contractors!
Curious about partnering with a Private Equity (PE) firm? Join this exclusive fireside chat featuring insights from Ben Hummel of Legacy Service Partners and Josh Sparks of Infinity Home Services, moderated by Kevin Geiger of EverCommerce.

🗓️ Date: Tuesday, June 18th
🕐 Time: 1 pm ET / 10 am PT

What you'll learn:
✅ Pros and cons of business acquisition
✅ How to prepare your business
✅ Essential questions to ask
✅ In-depth exploration of the acquisition process

As an Evercommerce solution, GuildQuality is excited to support this webinar. Don't miss this opportunity to gain valuable insights for your business's growth. Secure your spot now! https://ow.ly/BFKt50SfG2h

A Quick Guide to Choosing Performance Reporting Software for Home Services Providers 06/10/2024

Is your home services business utilizing a performance reporting software?

Specialized tools like performance reporting software can help organize data across job sites – in fact, 91.9% of company executives say data analytics provides value to their company!

Explore what performance reporting software is, its benefits, the features you need, and a few tips on choosing the best option for your business in our new blog:

A Quick Guide to Choosing Performance Reporting Software for Home Services Providers Performance reporting software is an important tool for tracking business outcomes and efficiency. In a survey, 91.9% of company executives say...

How to maintain excellent customer satisfaction 05/30/2024

Satisfying your customers is one thing, but maintaining excellent customer satisfaction is an entirely different challenge.

With secrets to running a successful business and tips on maintaining excellent customer satisfaction, our blog will get you started on the journey. Read it here:

How to maintain excellent customer satisfaction Customer satisfaction is crucial for every business, but especially when it comes to residential remodeling and construction. To find out how...

05/20/2024

Social media has become one of the most significant marketing tools in today's world – so much so that having a social media presence for your business is vital to relevancy and engagement.

Dive into the importance of social media and how you can create your own social media marketing plan in our blog: https://ow.ly/qISK50Rv1rC

How Mad City Windows & Baths Mastered Customer Feedback and Boosted Loyalty With GuildQuality 05/10/2024

Mad City Windows & Baths has seen tremendous success since they first opened their doors in 1998. Although, behind this success was a challenge – aligning customer feedback with service quality.

Dive into their story of overcoming obstacles, embracing innovation, and cultivating customer success with GuildQuality:

How Mad City Windows & Baths Mastered Customer Feedback and Boosted Loyalty With GuildQuality Embark on a journey with Mad City Windows & Baths, a company that has transformed from a modest roofing business in 1998 to a powerhouse offering a...

05/01/2024

Are you ready to gain insights into developing a results-driven approach and conquer any apprehensions about integrating AI into your operations? 🤔

Join AI specialists from Rilla and EverCommerce for a free webinar where they'll unveil the secrets to selecting the perfect AI solutions tailored to your business needs! Register now: https://ow.ly/psT750RtReZ

Improve Your Business with a CSAT Survey Questionnaire 04/25/2024

It's time to ask your customers some questions.

Asking your customers the right questions can improve the performance of your business – think of it like a report card! A CSAT survey questionnaire is just the tool you need to get started; learn all about it in our new blog: https://ow.ly/5SxS50R5Zgb

Improve Your Business with a CSAT Survey Questionnaire Your reputation is everything in the competitive world of contractors and builders. Your customers trust you. They open their doors and invite you...

Elevating Excellence within the James Hardie Contractor Network 04/15/2024

At GuildQuality, our partnership with James Hardie exemplifies our commitment to recognizing and celebrating excellence in the home construction and remodeling industry.

Our collaboration is centered around the James Hardie Service Excellence Award, a prestigious acknowledgment bestowed upon James Hardie contractors who excel in delivering superior service and quality as assessed through customer feedback. Learn more about our partnership and this award now: https://ow.ly/Kx8j50R5ZbI

Elevating Excellence within the James Hardie Contractor Network At GuildQuality, our partnership with James Hardie exemplifies our commitment to recognizing and celebrating excellence in the home construction...

Embracing the Digital Future: AI and IoT for Home Service Pros - PulseM 04/12/2024

Looking to stay competitive and enhance your home services operations? Understanding the latest technologies and their practical applications is an absolute must.

Our friends at PulseM have a new blog covering all things AI and IoT, including how to incorporate these technologies into your business. Get started now 👇

Embracing the Digital Future: AI and IoT for Home Service Pros - PulseM Uncover how integrating AI and IoT can transform your home service operations, enhance customer satisfaction, and keep you ahead in the industry....

Q1 2024 Market Predictions Report 04/09/2024

🚨🚨 Calling all home builders, remodelers, contractors, and industry aficionados 🚨🚨

The GuildQuality Q1 2024 Market Predictions Report is now available! Discover practical, feedback-informed strategies and insights all shaped by the valuable feedback we receive from our customers now: https://ow.ly/TLkA50R9a96

Q1 2024 Market Predictions Report Analyzing the market with your peers
Success in the highly competitive residential construction and services industry hinges on collaborative...

What a Guest Satisfaction Survey Should Tell You About Your Business 04/05/2024

How long has it been since you've spoken to your customers about what makes them happy – and what doesn't – when working with you?

Explore why guest satisfaction surveys are a must-have, what makes a survey effective, and how to make sense of and use the answers you get in our new blog: https://ow.ly/QSQ250R5Z7T

What a Guest Satisfaction Survey Should Tell You About Your Business Discovering what your guests think about your service can transform your business. And a guest satisfaction survey can be your secret tool in the...

How to use customer feedback in your advertising 03/25/2024

What does your customer feedback strategy look like?

If you're scratching your head, it might be time to dive into the potential of customer feedback for your advertising. Learn our tips on how to best leverage customer feedback to grow your home improvement company in our blog:

How to use customer feedback in your advertising Customer feedback is one of the fastest and most efficient ways to improve your business. Years ago, if a customer had a question or complaint,...

Photos from GuildQuality's post 03/22/2024

With live music, live animals, and incredible networking opportunities, didn't disappoint!

Didn't get the chance to meet our team at Win The Storm? Learn more about GuildQuality and book a demo today: https://ow.ly/mtFE50QZxG6

03/08/2024

Win The Storm 2024 is just a few days away!

Don't miss the chance to catch the GuildQuality team at one of the most powerful events of the year. Hold your spot by booking time with us at the link below and we'll see you soon!
https://ow.ly/gtMr50QP4Nn

Photos from GuildQuality's post 03/01/2024

The is a wrap! We had a fantastic time meeting everyone on the floor in Las Vegas.

If you didn't have a chance to meet us there, we'd love to chat! Learn more about GuildQuality and book a chat with our team today: https://ow.ly/XfnE50QK24Y

What is co-op marketing? (And how can remodelers use it?) 02/29/2024

Have you ever considered co-op marketing for your remodeling business?

Co-op marketing is an amazing opportunity to reach more clients at a reduced cost. Learn all about co-op marketing and what benefits it offers remodelers in our blog:

What is co-op marketing? (And how can remodelers use it?) Marketing home services is vital for survival and growth. Using a shared effort with co-op marketing can help reduce your overall costs while...

02/26/2024

We're heading to the International Builders' Show in Las Vegas! Can we expect to see you there? Stop by booth W4055 to meet our team and learn why, for nearly two decades, over 15,000 home builders, remodelers, and home service providers have trusted our services to ensure excellence and continuous growth.

The ROI benefits of customer feedback surveys for contractors 02/19/2024

Your customers are the most important element of your business – the happier they are, the more likely they are to give you more business, both through repeat business and referrals.

Our blog explores how customer feedback surveys boost your customer satisfaction – read it now:

The ROI benefits of customer feedback surveys for contractors In this article, we’ll explore how happy customers promote business growth, how customer surveys help create happy customers, and practical tips...

Five reasons why you should take another look at your company's mission statement 02/14/2024

When was the last time you revisited your mission statement?

Your mission statement defines what your company does, why it exists, and what it brings to the market – and it's essential to keep it up-to-date so your customers can understand your business. Explore our five tips for revising your mission statement now:

Five reasons why you should take another look at your company's mission statement It might be time to rethink your company's mission statement
Your company’s mission statement is one of the most important factors to consider...

Photos from GuildQuality's post 02/13/2024

Our team had a great time in Fort Worth at the Pella Windows and Doors Platinum Contractor Summit last week!

Congratulations to McCann Window & Exteriors Inc for winning the 2023 Partner of the Year award!

02/12/2024

It's our honor to congratulate the winners of the James Hardie Service Excellence Award! GuildQuality is excited to power these awards and highlight our partners' commitment to providing an exceptional remodeling experience.

02/07/2024

The GuildQuality team is having a blast at International Roofing Expo this week! Stop by booth #8507 to meet with us and learn how our platform will enable you to strengthen your reputation and elevate your business. We'll see you soon!

02/05/2024

Calling all International Roofing Expo attendees! Our team is counting down the minutes until the event kicks off tomorrow. In addition to meeting everyone, we're incredibly excited to be co-hosting a panel, How to Win the Roofing Sale & Maximize the Customer Journey in 2024, with our friends from Socius Marketing, EverConnect, and RoofSnap.

You won't want to miss the incredible insights our speakers have prepared. Join us on Thursday, February 8th at 7:45 am in room N245!

01/31/2024

Will you be attending the International Roofing Expo next week? Spot by booth #8507 to meet our team of experts and learn how we can enable you to strengthen your reputation and elevate your business. We'll see you there!

4 tips for building customer relationships that last 01/31/2024

Every customer is valuable, but your ideal customer is for life.

To keep your clients coming back, you need to provide outstanding customer experiences. Read our blog to learn the best ways to build lasting relationships with your customers:

4 tips for building customer relationships that last Every customer is important, but there’s nothing wrong with acknowledging that your business has an ideal customer. If you own a remodeling firm,...

The email marketing crash course for home services providers 01/22/2024

Let's ramp up your home service business' marketing.

How, you might ask?

It's time to explore the realm of email marketing. Not only is this a reliable choice for home service providers, but it's actually very easy to accomplish on your own. Jump into our email marketing crash course now:

The email marketing crash course for home services providers Email marketing is a reliable choice for home service providers. Here’s what email marketing is, who you can send marketing emails to, and a 6-step...

01/10/2024

Have you ever wished you could see your home services company through your customers' eyes?

With GuildQuality, you can accomplish just that. Experience our carefully crafted customer satisfaction platform, putting you on the fast track to learn from informative feedback, gather more Google reviews, and receive high-quality leads. Get started now: https://ow.ly/awvk50QmyNF

01/01/2024

The GuildQuality team wishes everyone a very Happy New Year!

Jenkins Restorations: Battling the industry's labor shortage with GuildQuality and company culture 12/28/2023

With the ongoing labor shortage in the industry, many companies find themselves struggling to navigate employee retention.

Jenkins Restorations a home repair company, was looking to improve its employee performance while successfully utilizing best business practices – and GuildQuality was able to help them surpass these goals and excel in many areas!

Learn more about their success and how GuildQuality could help your business in our case study:

Jenkins Restorations: Battling the industry's labor shortage with GuildQuality and company culture Since the Great Recession of 2008, the home improvement industry has faced a significant labor shortage. The lack of skilled workers available has...

Why contractors should partner with suppliers 12/18/2023

It's no secret that the success of your contracting business revolves around the availability of customers, skills and materials.

How much thought have you given to your suppliers? Read our blog to learn why it's important to form a solid contractor-supplier relationship and how you can get started:

Why contractors should partner with suppliers The success of every contracting business revolves around the availability of customers, skills and materials—stressing the importance of a strong...

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Videos (show all)

New year, new features!Want to know what our New Year’s resolution is? Helping our GuildQuality Members collect more Goo...

Telephone

Address

225 Ottley Drive, Suite 200
Atlanta, GA
30324

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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