RealWork Labs

After nearly two years of deliberations and messaging around online reviews, the FTC has finally announced a new rule that explicitly bans fake reviews.

Learn more here: https://www.realworklabs.com/blog/what-you-need-to-know-about-the-ftc-crackdown-on-fake-reviews

We've launched a new website. Take another look at our growing product features, new integrations and much more. We're excited about the fresh update at RealWork!

https://www.realworklabs.com/

Join us at the International Roofing Expo IRE Las Vegas, February 6-8, 2024. Come see our newest product features and learn how RealWork helps businesses and homeowners build trust online.

Attend our TED Talk style presentation "Customer Advocacy in the Time of AI-Powered Search" on Tuesday, February 6th or find us at Booth 8513!

RealWork Labs is honored to be recognized among Austin's Top Workplaces in the BuiltIn Austin 2024 Best Places to Work Awards.

This award is a testament to our commitment to maintaining a positive and professionally rewarding work environment. Thank you to our team for making this accomplishment possible for a third year in a row!

https://builtin.com/awards/austin/2024/best-startup-places-to-work

Explore Grant Isom's journey from working on a high school app project to becoming the Lead Mobile Engineer at RealWork Labs. Grant shares insights into his tech journey and solo coding work.

Dive into the full interview below!

Engineering Impact: Grant's Solo Role in the Virtual World of RealWork Labs - RealWork Labs Get to Know Grant Isom Originally from Tulsa, Oklahoma, Grant’s journey into computer science began with a high school project, igniting a passion for software development. After freelancing and interning during college at KU, he ventured into the startup world. Grant is creating a huge impact on ...

Your online reputation is your business currency. Swipe through for a quick look at why managing it matters— from trust-building to revenue impact.

Explore the real impact, and let's discuss solutions. Schedule a demo today from the link below to see how effective reputation management can elevate your brand in the digital landscape.

https://realworklabs.com/schedule-a-demo/

Xterior Solution, in New York’s Hudson Valley, is a leader in exterior remodeling. The challenge? Gathering homeowner reviews efficiently and building trust online. The solution? Crux by RealWorks.

"Crux is a game-changer for us," says Xterior Solutions. "We struggled with our CRM, but now get two or three reviews weekly."

Crux seamlessly integrated into Xterior Solutions' operations, revolutionizing the review process. The user-friendly map widget became a favorite, with project details, photos, reviews, and locations—all in one place, boosting the brand image and revenue.

Ready to enhance your online reputation and review management like Xterior Solutions? Explore Crux now and dive into the full case study from the link below!

https://realworklabs.com/case-studies/

Exciting News! We're thrilled to announce that RealWork Labs has been recognized as one of the Top Workplaceses in Austin by the Austin American-Statesman!

This incredible achievement reflects the dedication and commitment of our amazing team. We're grateful for the hard work, passion, and enthusiasm our employees bring to the workplace daily.

We're proud of this accomplishment and look forward to continuing to create an inspiring and rewarding work environment for all.

Thank you for being a part of our incredible team!

We're looking for an Account Executive in Austin, Texas!

You'll leverage tools like Salesforce and VanillaSoft, cold calling, and email outreach to generate and close sales opportunities. Your ability to identify customer needs, navigate transactional sales cycles, and conduct product demonstrations will be crucial.

This is an in-office position, offering an exciting opportunity to contribute to our dynamic startup environment. Ideal candidates will bring 3-4 years of B2B inside sales experience, showcasing adaptability and a collaborative mindset.

Ready to advance your sales career and contribute to our growth? Apply now using the link below!

https://jobs.lever.co/realworklabs/a2f535f2-98e4-4776-a9ef-75c5c9ec6d5c

Explore Selin's incredible journey from Brooklyn to Austin and her successful career transition. With a sociology degree in hand, she made a remarkable shift into the field of software engineering, now thriving as an Associate Software Engineer at RealWork Labs.

Delve into this inspiring narrative of reinvention! Read the full interview below:

https://realworklabs.com/blog/a-new-beginning-from-new-york-sociology-graduate-to-austin-software-engineer/?_thumbnail_id=25277

A New Beginning: From New York Sociology Graduate to Austin Software Engineer - RealWork Labs Get to Know Selin Cetinkaya Originally from Brooklyn, Selin moved to Austin, Texas, for a change of pace. With a sociology degree from Hunter College, she shifted from the service industry and real estate to software engineering during the pandemic. After a challenging boot camp, she began her tech....

Upcoming Webinar: Navigating the Customer Journey in Home Services.

Dive into an informative discussion on October 19th as we dive into how reviews shape each decision-making touchpoint from the initial discovery to the final feedback loop in the homeowner customer journey.

Join our presenters, Micah Kasdan, VP of Revenue, and Chandler Walker, Marketing Campaign Specialist, as they discuss the influence of reviews at every step and explain how a positive reputation can make all the difference.

By the end of the webinar, you'll leave with actionable insights to understand the significance of reviews in driving customer satisfaction and shaping their journey.

Elevate your business strategies with a new understanding of your customer's experience and the pivotal role of reputation management. Take advantage of this opportunity to harness the power of reviews in the home services industry.

Register now through the link below!

https://realworklabs.zoom.us/webinar/register/WN_jEVm7wwTSiqtfWpRieL9Pw #/registration

In today's fast-paced digital world, have you ever stopped to think about how crucial your online reputation is? Negative reviews can push potential customers away, while positive feedback can lead to a flood of calls.

But here's the thing - managing an online reputation goes beyond just reviews. It's about building trust, enhancing visibility, and ensuring homeowners see your quality work through engaging stories and testimonials.

Dive deeper into the strategies and tools you can use by checking out our blog below!

https://realworklabs.com/blog/reputation-management-in-the-digital-age-a-guide-for-home-service-businesses/

We sat down with Taylor Grams, a Customer Success Specialist at RealWork Labs, to discuss her transition from the brewery scene to tech. She opened up about facing imposter syndrome and emphasized the immense value of genuine professional relationships in elevating both career and personal life.

Dive into Taylor's unique blend of empathy and ambition in our conversation below!

https://realworklabs.com/blog/crafting-connections-a-journey-from-breweries-to-tech/

At RealWork Labs, we believe that diversity and inclusivity aren't just buzzwords—they're pivotal to driving innovation and strength in our industry.

Our commitment to creating a welcoming and inclusive environment extends far beyond mere words. As we recognize and celebrate Hispanic Heritage Month, we're thrilled to highlight the experiences of two invaluable Hispanic members of our team, Sergio De La Garza and Shawonn Smith!

Dive into their stories as they share insights about navigating the tech world, overcoming personal and professional challenges, and offering advice for fellow Hispanic professionals making their mark in the field.

Join us in honoring their journeys and the rich heritage they bring to our community. Read their stories from our blog below!

https://realworklabs.com/blog/hispanic-heritage-month/

We interviewed Jeremy Hauck, a Sales Development Representative at RealWork Labs, to understand how he manages a young family, adjusts to a new city, and navigates an evolving role. Discover his career shift from being a TV producer in California to spearheading sales in Austin, and catch a sneak peek of life on the RealWork Labs sales floor.

Dive into Jeremy's adaptability and drive below!

https://realworklabs.com/blog/exploring-career-transitions-family-and-growth-at-realwork-labs/

RealWork Labs is hiring!

We’re looking for a Contract Recruiting Coordinator to support our team. If you have 2+ years of experience in recruiting/HR coordination and exceptional organizational skills, we want you on board!

As a Contract Recruiting Coordinator, you'll play a crucial role in scheduling interviews, managing job postings, and ensuring a positive candidate experience. Your keen eye for identifying potential talent will help us continue to grow and innovate in the tech industry. Familiarity with Applicant Tracking Systems (Lever and Gusto) is a valuable plus.

At RealWork Labs, we offer a dynamic environment within a stable, industry-leading company. If you're ready to take the next step in your career and be part of a supportive and forward-thinking team, this is the opportunity for you! Apply from the link below!

https://jobs.lever.co/realworklabs/982fe991-4a12-4b57-9343-f8938efd1175

RealWork Labs is hiring!

We're a dedicated crew of innovators based in the vibrant city of Austin, Texas. Our mission is to help home service providers establish unwavering trust with homeowners through our hyper-local content platform.

We’re looking for a Sales Development Representative (SDR) to join our growing sales team. If you’ve got a motivation to succeed and a self-starter attitude, we want to hear from you! This role will be the voice of RealWork Labs, turning prospects into satisfied customers.

You'll get to understand the unique needs of our prospective customers and showcase how RealWork Labs can provide tailored solutions to meet those needs. You’ll learn how to manage objections and master the art of transactional sales to help you consistently exceed sales demo and revenue goals.

At RealWork Labs, we offer a dynamic startup environment within a stable, industry-leading company. We provide a competitive salary, an attractive incentive plan, excellent health, dental, vision, and parental benefits to take care of you and your loved ones. We also believe in the importance of work-life balance, offering flexible PTO. And to support your future, we have a 401(k) plan with company matching.

Don't miss out on this exciting opportunity to be part of our growth journey at RealWork Labs! Apply from the link below!

https://jobs.lever.co/realworklabs/e3a84929-4e79-47a4-b0e3-d23f4780b4f7

Exciting news! Our webinar, "Unlocking Website Design Functionality: Enhance Your Home Service Business with Effective Design and SEO," is happening this week, on July 27th!

If you're a home service business owner eager to boost your online presence and get your website to rank higher on search engines, this webinar is for you.

Our experienced speakers will delve into the significance of website design, powerful SEO strategies, and the art of crafting valuable content that will lead to online success.

By the end of this week's webinar, you'll walk away with a clear understanding of how to improve your website's design and SEO, attracting more customers and driving growth for your home service business.

So, don't miss out on this opportunity to take your business to new heights. Mark your calendars for July 27th and RSVP now through the link below. We can't wait to see you there and embark on this journey of digital success together!

https://realworklabs.zoom.us/webinar/register/WN_lQXPfk6LSQSNBrNyga9YSg

At RealWork Labs, we recognize the power of diversity and inclusivity in fostering innovation and success. As we commemorate Pride Month, we proudly stand alongside our LGBTQIA+ employees and the entire community.

We take great pride in cultivating a workplace that values and respects every individual's unique identity and contributions. Our diverse team fuels our creativity and propels us forward, strengthening us as a company.

Join us in championing equality, love, and acceptance. Together, let's foster a culture that celebrates diversity and creates a welcoming environment for all.

Are you a home service business owner looking to boost your online presence and get your website ranking higher on search engines? Do you feel lost in all the technical jargon and need a simple yet effective guide to making your website work for your business?

Join our upcoming webinar, "Unlocking Website Design Functionality: Enhance Your Home Service Business with Effective Design and SEO."

In the digital age, it's not enough to have a great service; you need an online platform that reflects your expertise and commitment to quality.

Our expert speakers will explain the importance of good website design, strong SEO, and creating valuable content for online success. They will share simple techniques to improve search engine visibility without sacrificing aesthetics and provide a clear understanding of essential SEO elements.

By the end of this webinar, you'll have a clear understanding of how to improve your website design and SEO to attract more customers and grow your home service business.

No tech wizardry needed, just a desire to grow your business.

RSVP from the link below for our July 27th webinar.

https://realworklabs.zoom.us/webinar/register/WN_lQXPfk6LSQSNBrNyga9YSg #/registration

Today, we join the nation in commemorating Juneteenth, a day of immense historical significance. Juneteenth marks the liberation of African Americans from slavery in the United States and serves as a powerful reminder of the ongoing fight for equality and justice.

As a Texas-based company, we want to recognize that Juneteenth started here and its history. Juneteenth, on June 19, 1865, marked the day when Union troops arrived in Galveston Bay, Texas, declaring more than 250,000 enslaved Black individuals free by executive decree. It became the oldest African American holiday, honoring the end of slavery in the United States. In 1979, Texas made Juneteenth an official holiday, followed by other states. In 2021, it became a federal holiday after Congress passed a resolution and President Biden signed it into law. (National Museum of African American History & Culture, History Channel)

On this Juneteenth, we recommit ourselves to fostering an inclusive and diverse workplace where every voice is heard, respected, and valued. We believe in creating an environment that promotes equality, embraces diversity, and cultivates unity among our employees and the communities we serve.

Diversity and inclusion are foundational principles that permeate every aspect of our organization. We understand the immense importance of fostering a diverse workforce where individuals from all backgrounds feel welcome, empowered, and valued. By embracing diversity, we enrich our collective perspectives, spur innovation, and create a dynamic environment where everyone can thrive.

Within our company, we actively cultivate a diverse and inclusive representation, ensuring that voices from various backgrounds are not only heard but actively shape our vision and decision-making processes. We believe in providing equal opportunities for advancement, recognizing and nurturing talent from diverse backgrounds, and fostering a culture of respect, collaboration, and open dialogue.

In honor of Juneteenth, we would like to share some valuable resources for Black and African American professionals seeking to excel in the tech world:

Black Professionals in Tech Network (BPTN): BPTN is committed to offering career support for Black professionals in tech through networking, senior executive sponsorship, and skill development. Their membership includes exclusive access to the vibrant BPTN community Slack group, tech job postings, and international networking opportunities. On their website, valuable resources such as free reports, toolkits, and the Black Tech Experience Assessment Tool are available, designed to assist organizations in enhancing their Black tech experiences.

/dev/color: Recognized as "the most powerful network of Black software engineers around," /dev/color is a non-profit organization dedicated to fostering the growth of Black software engineers into industry leaders. Through their comprehensive program, members gain access to career roadmaps, valuable networks, and peer groups, particularly within the chapters spread across the United States.

Blacks in Technology (BIT): BIT operates as a global platform and community with a vital mission to enhance the representation and participation of Black individuals in the tech industry. Through a range of activities, events, and outreach initiatives, BIT provides invaluable resources, guidance, networking opportunities, and career prospects for its members.

These organizations play an instrumental role in empowering Black professionals in tech, facilitating their growth, and creating a more inclusive industry. Together, we can celebrate their impactful work and support their mission of achieving greater equality and diversity in the tech world.

At RealWork Labs, we know that true progress stems from embracing differences, fostering inclusivity, and championing the equitable treatment of all individuals.
Together, we celebrate Juneteenth and recommit ourselves to the ongoing pursuit of a more inclusive and just future.

Sources:

https://nmaahc.si.edu/explore/stories/historical-legacy-juneteenth #:~:text=Freedom%20finally%20came%20on%20June,newly%20freed%20people%20in%20Texas

https://www.history.com/news/what-is-juneteenth

May is Jewish Heritage Month, and at RealWork Labs, we're proud to celebrate the rich culture and contributions of Jewish Americans. We honor the important role they have played in shaping our society and recognize the many achievements and successes of Jewish individuals throughout history.

This month, we're shining a spotlight on members of our team who identify as Jewish and sharing their stories and experiences with you. From their favorite Jewish foods and traditions to the impact their heritage has had on their lives and careers, we hope you'll enjoy learning more about our diverse and talented team.

At RealWork Labs, diversity and inclusivity are essential to fostering a dynamic and thriving workplace. By celebrating Jewish Heritage Month and other cultural observances, we're creating a welcoming and supportive environment for all our employees.

Join us in celebrating Jewish Heritage Month and honoring the rich history and culture of Jewish Americans.

Read our Jewish History Month interview below!
https://realworklabs.com/blog/jewish-history-month/

Andrea "Drea" Vidaure, the dedicated and hands-on Customer Success Manager, helps create successful relationships with our Success team and customers through her support in skill development, confidence, and her always-willing-to-help nature. Her care for her team and all the employees at RealWork Labs makes her an invaluable asset to the company.

We interviewed Andrea Vidaure to learn more about her journey at RealWork Labs, what motivates her, and more.

Get to know Drea in our Employee Spotlight below!

https://realworklabs.com/blog/andrea-employee-spotlight/

We are thrilled to announce the launch of Crux - the world's first Neighborhood Brand Platform, launching May 26th at 10 AM CT. As Home Service Businesses face challenges in establishing their neighborhood brand voice online, Crux offers a comprehensive solution that combines job descriptions, multimedia, customer reviews, and location data to power their full marketing funnel.

By providing an interactive map widget on HSBs' websites, Crux allows potential customers to easily view visible proof of work done in their neighborhood, building trust and relevance for converting homeowners into actual customers. The platform also supports multiple-user workflows and integrates with a growing library of platforms already used by HSBs, reducing unnecessary clicks and saving time.

Crux is a force amplifier for a business's web presence, setting it apart from the competition in its neighborhood. As the platform continues to evolve, Crux will introduce new automated features for requesting reviews and video testimonials, adding even more customer value.

In the coming months, Crux will roll out in stages, starting with the launch of the Crux Mobile app. Integration with other business systems will follow, with the goal of automating 80%-100% of the system and saving businesses time and effort.

Join the revolution and experience the benefits of the world's first Neighborhood Brand Platform - Crux.

Learn more about Crux from the link below.
https://realworklabs.com/blog/crux-worlds-first-neighborhood-brand-platform/

May is Asian American Heritage Month, and at RealWork Labs, we're proud to celebrate the diverse cultures and contributions of Asian Americans. We recognize the important role they have played in shaping our society and honoring the many achievements and successes of Asian individuals throughout history.

At RealWork Labs, we believe that diversity and inclusivity are essential to fostering a dynamic and thriving workplace. By celebrating Asian American Heritage Month and other cultural observances, we're creating a welcoming and supportive environment for all our employees.

Join us in celebrating Asian American Heritage Month and honoring the rich history and cultures of Asian Americans.

Lucien Payne, the kind and charismatic Senior Sales Manager, enables our sales team to succeed by providing guidance, support, and effective strategies to close deals and build strong relationships with prospects and clients. His leadership and positive attitude inspire his colleagues to work hard and strive for excellence, making him an invaluable asset to our company.

We interviewed Lucien to learn about his music, management style, how he helps his team achieve professional and personal goals and more.

Get to know Lucien in our Employee Spotlight below!

https://realworklabs.com/blog/lucien-employee-spotlight/

Discipline, Authenticity, and Transparency: how one sales manager flourishes with his team and family - RealWork Labs Get to know Lucien Payne Lucien Payne is senior sales manager who manages SR1-SR4 teams that include multiple managers and over 20 sales reps. Early in his career, Lucien worked as an inbound sales representative for Comcast. This sales role experience helped him develop the skills needed to excel i...

The "Introduction to Google Search Console: Optimizing Your Website for Search Engines" webinar is happening tomorrow!

You still have time to register and learn how to:
- Navigate Google Search Console
- Track keyword rank, impressions, and clicks
- Monitor your site's health and technical issues
- Improve your search engine visibility

RSVP from the link below, and we’ll see you at 11 A.M. CT!

https://bit.ly/3HevX37

Webinars & Events - RealWork Labs Register for the free webinar Are you a home service business owner looking to take your online presence to the next level? Join RealWork Labs’ Technical SEO Strategist, David Yehaskel, and Marketing Campaign Specialist, Chandler Walker, for the webinar “Introduction to Google Search Console: Op...

RealWork Labs is hiring!

We’re seeking an experienced Sales Representative to join our growing sales organization in Austin, TX. The role involves generating and closing new sales opportunities using tools like Salesforce and outbound calls/emails. The ideal candidate should have 2-3 years of SaaS sales experience, a collaborative mindset, and a self-starter attitude.

Apply for this role below.

https://bit.ly/3ox18Al

Are you a home service owner looking to take your online presence to the next level?

Join David Yehaskel, RealWork Labs' Technical SEO Strategist, and Chandler Walker, RealWork Labs' Marketing Campaign Specialist, for the "Introduction to Google Search Console: Optimizing Your Website for Search Engines" webinar as they show you how to navigate the world of Google Search Console. You'll learn how to track your website's rank and clicks for all search terms, monitor your site's health and technical issues, and identify areas for optimization that can improve your search engine visibility.

By the end of this webinar, you'll have all the essential knowledge you need to understand how your site is performing in Google Search and where to focus your efforts. Take advantage of this opportunity to elevate your online presence. Sign up now, and dive into the exciting world of Google Search Console together!

RSVP from the link below for our April 27th webinar.

https://realworklabs.com/webinars-events/

RealWork Labs is hiring!

We’re seeking a Sales Development Representative to join our growing sales organization.

The ideal candidate should have a strong understanding of the sales process, excel at overcoming objections, be skilled at starting new relationships, and be able to set our Account Executives up for successful closes. This candidate should be a quick learner with strong communication skills, who can showcase our offerings in a compelling way. This role will utilize Salesforce and Vanillasoft, as well as cold-calling and email, to generate and qualify new sales opportunities.

Apply for this role below.

https://jobs.lever.co/realworklabs/c5ff1475-8bc1-4e64-8a84-bfb376c33b4d