Benjamin M. Straight DDS

Happy New Year everyone!!! Unfortunately we’ll be starting 2024 with a closure of the Independence Bridge until January 12th. Please allow extra time for your travels.

Happy Sunday afternoon everyone, just wanted to share so that we’re all aware for this upcoming week! And of course the first week of 2024!

Please spread the word and email resumes to [email protected]

The office of Benjamin M. Straight, DDS (located in Bay City, MI) is seeking a dedicated Dental Receptionist to join our team. Our ideal candidate will have a friendly demeanor and a genuine commitment to exceptional service. As a dental receptionist, you will create a positive dental experience for our patients, promoting lifelong dental habits. Responsibilities include greeting patients with check in/out, answering calls with multi-line phone system, patient scheduling, insurance verification and billing, as well as appointment reminders. Basic knowledge in dental terminology and procedures is preferred but we are willing to train a candidate in areas of weakness. Knowledge of Patterson EagleSoft practice management software is a plus.

Compensation
$19-25 per hour, dependent on experience and qualifications
Office Hours: Monday-Thursday 7:45AM-5:00PM with lunch break from 1:00PM-2:00PM
Memorial Day through Labor Day, Thursdays shorten to 7:45AM-2:00PM straight
Paid Time Off
Paid workday Holidays
Monthly and Annual Goal Bonuses
Quarterly Uniform Allowance

About Our Office:
We are a growing, private dental practice that is committed to establishing a long-term dental home for our patients. Patient care is our top priority, and we strive to listen to their needs and provide them with the highest quality treatment in a comfortable atmosphere.
We have created a family-like work environment where we promote growth, development, and autonomy. Our dental practice combines a down-to-earth, welcoming environment with the latest advancements in dental science. We value each member of our exceptional team and provide our employees with great benefits and competitive pay.

Responsibilities:
Greet and welcome guests
Answer incoming calls on multi-line system
Data entry into EagleSoft practice management
Schedule and maintain appointment book
Appointment Reminders/Confirmations
Insurance Verification and Billing
Figuring and communicating co-pays to patients
Keep updated records and files

Requirements:
High school diploma or equivalent
Proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g. computer, fax, printer etc.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
Thorough understanding of confidentiality and HIPAA principles

Heads up! The Independence Bridge will be closed Tuesday March 21st-Friday March 31st. If this affects your travel to our office, please seek an alternate route. We apologize for the inconvenience and thank you for your patience.

We want to keep you informed about upcoming bridge closures. Liberty Bridge will be fully closed on March 16 beginning at 7pm through 5am on March 17, to make up for the closure we cancelled because of last week's snowstorm. Independence Bridge will be fully closed beginning at 7am on March 21 through 11pm on March 31 to commission bridge mechanicals for summer Coast Guard openings.

As always, we appreciate your understanding on these necessary closures that are required for the full-scale rehabilitation of both bridges.

Per office policy: Due to Delta College declaring campus closure for Thursday February 23, 2023, we too will keep our office closed. If you had an appointment scheduled, one of our office staff members will reach out to you to reschedule. Please stay safe out there.

Our office policy is to remain closed due to weather and poor road conditions on days that Delta College announces it will be closed. Therefore, our office will be closed today Wednesday February 22, 2023. If you had a scheduled appointment today, our office staff will reach out to you to reschedule. Stay safe out there!!

Send a message to learn more

Please be aware of these upcoming traffic interruptions. We appreciate your patience.

Traffic Advisory – (Expected Traffic Delays)

Starting on Monday, July 25th and throughout the summer months (Monday through Friday) convoys of tractor trailers will be travelling from Bay Aggregate, located at 411 Tiernan Road to Tuscola Road (utilizing Independence Bridge). These vehicles will be over-sized loads and are required to have escorts.

Traffic will be stopped briefly at some locations to allow the convoy to pass. (Intersections include: Wilder Road at Patterson Road, Woodside Avenue at Trumbull Road, and Center Avenue at Trumbull Road.)

The temporarily closed intersections will occur between approximately 6:00 a.m. and no later than 10:00 a.m. The closure times will differ depending on the convoys start time and length but should last no longer than 15 to 20 minutes. Please plan accordingly for your commute.