HCST
HCST provides Business IT Services including Managed IT Support, Voice-over-IP and Backups/Business Continuity solutions.
HCST provides a full range of IT services, and has positioned itself as a single source for anything IT related, including support services, computer workstations, servers, local network, Internet access, web hosting, email, voice services and network-enabled phone systems. HCST specializes in working with small to mid-size companies, where HCST becomes the “IT Staff” for the organization. Spe
For our Business friends in the Springfield Ohio area especially, just a shout out to remind that HCST provides a full suite of IT Services for businesses in the Springfield area. Managed IT Services, including servers and workstations, Microsoft 365 Cloud, Business Continuity solutions (backups and disaster recovery), Cyber Security Awareness, and Telecommunications are our specialties. Based in Beavercreek Ohio with 33+ years of history, we have a staff of full-time IT Specialists and network management and monitoring systems to keep your business running smooth.
We're an IT Support Specialist in Beavercreek, Ohio. Apply today or share this post with your network.
03/16/2024
Your company relies on secure access to data and applications to keep everything running, but just one compromised password could give cybercriminals access. Click the link to learn more.
03/14/2024
Your company's IT systems can be brought down because of poor password secuirty. Click the link to learn how you can defeat the three ways criminals steal passwords. https://oal.lu/qMLwk
03/12/2024
The overwhelming majority of cyberattacks on business applications are the result of insecure passwords. Our team helps you fortify your password security and protect your workflow.
2023 Data Breach Investigations Report Read the official 2023 Data Breach Investigations Report (DBIR) today.
03/10/2024
Password management is about more than just keeping passwords safe and having one-click access to your business applications. Check out our executive summary to see four business benefits of top-shelf password management tools.
03/08/2024
A Google Harris poll shows that 68% of employees are using the same passwords for multiple accounts. This exponentially increases the damage that a cybercriminal can do. Enterprise-grade password management is the answer.
https://oal.lu/gCnwI
03/07/2024
One of the biggest advantages of VoIP techology is the feature set available that isn't available in older landline solutions. Check out this article, then talk with our team about your communications needs. https://oal.lu/7WhR1
03/06/2024
VoIP can be a trusted, secure platform that boosts your communications game. However, like all assets, it must be protected. Check out this Forbes article, then talk with our team about implementing and securing VoIP communications tech in your http://oal.lu/C8b4A
03/04/2024
It's good to look at all your options. However, when it comes to technology it's hard to make sure you're comparing apples to apples and getting the right fit. Check out this article, then talk with our team. We can help you find a VoIP solution that works for http://oal.lu/ZsdUg
02/24/2024
VoIP is a dependable, trusted communications technology that both small businesses and Fortune 500 companies use. Find out more about VoIP by downloading our VoIP PDF.
02/23/2024
VoIP technology brings cost efficiency, scalability, and help with productivity to the table as well as other useful, pro-business benefits. Download our VoIP PDF to learn more.
02/22/2024
This article contains useful statistics about VoIP, including a study that says that companies that use VoIP save 32 minutes daily. Talk with our team to learn more about VoIP for your business.
19 Helpful VoIP Statistics & Facts for 2024 Discover the most useful VoIP statistics, facts, and trends and learn more about the technology that lets anyone place phone calls over an internet connection.
02/21/2024
This FinancesOnline article has a ton of useful statistics about VoIP communications technology. It says that VoIP can help increase a company's productivity by up to 20%. Check out the article, then give our team a call and chat about VoIP.
75 Key VoIP Statistics: 2024 Data Analysis & Market Share - Financesonline.com From general market research to forecasts on industry challenges, this compilation should provide you with a clearer view of where VoIP is headed in the coming years as well as how you can best utilize these tools for your operations.
02/20/2024
TechTarget is a trusted name in the tech industry. Take a look at how they describe VoIP technology. Then, give our team a call. We can help you implement VoIP communications technologies to benefit your workflow and workforce. https://oal.lu/U5Ngy
09/12/2023
Delegation isn't just in-house anymore. You can outsource your IT work to a trusted IT partner. That's good delegation. Read the HBR article, then give our team a call. We can help you streamline and secure your IT. https://oal.lu/txnsU
09/21/2021
Barry D. Hassler won door prize at Georgetown County SC Chamber of Commerce Business After Hours event. Happy to be here in Pawleys Island!
08/16/2021
HCST is excited to be expanding to South Carolina!
HCST - Business IT Services HCST provides a full-suite of IT services for our business partners. We're known for our quality services, respect for our clients, and breadth of our solutions.
HCST is seeking candidates for a ticket triage and first-level support technician.
HCST is a full-service IT Managed Services Provider based in Beavercreek Ohio and providing services primarily to small to mid-sized companies and organizations in the greater Miami Valley (Dayton and Springfield). Celebrating 30 years of business this year, HCST provides a wide variety of IT services: concentrating on "Managed" proactive support services, but also providing on-call break-fix services for a wide variety of clients; Business Continuity solutions (backup and disaster recovery); hardware, software and cloud-based solutions leveraging our relationships with major vendors such as Dell, Cisco, Microsoft, Amazon Web Services, Datto and Sangoma; and VoIP-based telephone solutions with on-premises PBXs, "hosted" solutions, and hybrid cloud-based PBX solutions.
HCST has earned a fantastic reputation for the quality of our services. Our technicians demonstrate that quality by their professional demeanor and appearance, trustworthiness, technical competence, and ability to interact with our clients. HCST support technicians are self-motivated -- able to pick up outstanding tasks, and work well with other team members as part of a technical support team.
HCST has a staff of 5 highly qualified and experienced IT Support technicians with a wide variety of expertise, and 2 administrative support professionals. While highly professional and engaged, HCST operates in a relaxed atmosphere where the staff works well together in a team environment. During our current pandemic situation, HCST is operating very successfully in a hybrid work environment, with all staff able to work either remotely, or at minimal staffing levels in our Beavercreek office in addition to providing on-site support services.
This Ticket Triage Technician will be responsible for initial analysis of incoming support requests (tickets) and quickly resolving or forwarding to appropriate upper-level technicians for further response. This technician will be responsible for managing outstanding tickets by maintaining an active view of ticket queues and working with more senior technicians to ensure they are resolved in a timely manner. While concentrating on ticket management, the technician will be be able to resolve basic tickets regarding day-to-day issues such as password changes, email client configuration updates and user questions, basic printer issues and other level one requests.
Familiarity or experience with the Autotask Professional Services (ticketing) environment or similar systems is a definite distinguishing factor, but not required.
While this position is considered entry-level, it can quickly grow with additional responsibilities such as Voice-over-IP phone system support, support of business continuity solutions, and other areas.
This position is anticipated to be exclusively office-based in our Beavercreek office, with no travel or on-site services required.
This position will initially be full-time hourly for payroll purposes, but is intended to quickly promote to full-time salaried with benefits.
HCST requires US Citizenship, clean background checks (local and FBI), and pre-employment drug testing on all support technicians.
To respond, please forward cover letter and resume detailing experience and qualifications via Email ONLY to [email protected].
HCST is seeking candidates for an IT support technician position.
HCST is a full-service IT Managed Services Provider based in Beavercreek Ohio and providing services primarily to small to mid-sized companies and organizations in the greater Miami Valley (Dayton and Springfield). Celebrating 30 years of business this year, HCST provides a wide variety of IT services: concentrating on "Managed" proactive support services, but also providing on-call break-fix services for a wide variety of clients; Business Continuity solutions (backup and disaster recovery); hardware, software and cloud-based solutions leveraging our relationships with major vendors such as Dell, Cisco, Microsoft, Amazon Web Services, Datto and Sangoma; and VoIP-based telephone solutions with on-premises PBXs, "hosted" solutions, and hybrid cloud-based PBX solutions.
HCST has earned a fantastic reputation for the quality of our services. Our technicians demonstrate that quality by their professional demeanor and appearance, trustworthiness, technical competence, and ability to interact with our clients. HCST support technicians are self-motivated -- able to pick up outstanding tasks, and work well with other team members as part of a technical support team.
HCST has a staff of 5 highly qualified and experienced IT Support technicians with a wide variety of expertise, and 2 administrative support professionals. While highly professional and engaged, HCST operates in a relaxed atmosphere where the staff works well together in a team environment. During our current pandemic situation, HCST is operating very successfully in a hybrid work environment, with all staff able to work either remotely, or at minimal staffing levels in our Beavercreek office in addition to providing on-site support services.
This IT Support technician will be responsible for remote and on-site support for a wide variety of clients. Only applicants with demonstrated experience with business IT support will be considered. Necessary experience will include: current Windows workstation and server Operating Systems; Microsoft Office applications (Outlook, Word, Excel, OneDrive, Sharepoint); enterprise server-based functions such as DHCP, Active Directory, Windows security, shared printers, initial user workstation setup, etc; and network infrastructure including IP addressing, DHCP & DNS, switches and routers. Experience with VoIP phones and/or phone systems is an added benefit.
Familiarity or experience with the Autotask Professional Services (ticketing) environment or similar systems is a definite positive factor, but not required.
This position is considered full-time exempt, salaried with access to HCST benefits plan. Candidates will be need reliable transportation to provide on-site support (HCST compensates for mileage at full IRS rate),
HCST requires US Citizenship, clean background checks (local and FBI) and pre-employment drug testing on all support technicians.
To respond, please forward cover letter and resume detailing experience and qualifications via Email ONLY to [email protected].
12/25/2020
How to lose data, tip 2: over-write data in , it's not uncommon http://datto-content.amp.vg/web/lki81vn3fzup
Would you rather retain your data forever, or for a few weeks? http://datto-content.amp.vg/web/bp2a623yugmhv
07/31/2020
You've read about the increase in Cybercrime. Is your organization prepared to fight it?
In case you didn't know:
77% of ransomware attacks bypass email filtering solutions.
52% bypass endpoint security layers (anti-virus, anti-malware programs)
You and your co-workers/employees are your organization's best defense against Cybercrime. Learn how: online training and simulated phishing are the "New School" way.
Learn more here:
https://hcst.com/knowbe4-security-awareness-training/ -content
KnowBe4 Security Awareness Training Employees are the weak link in an organization’s network security. They are frequently exposed to sophisticated phishing and ransomware attacks. In fact, 91% of successful data breaches started with a spear phishing attack. Employees need to be trained and remain on their toes with security top of
07/29/2020
Ask the 30% of companies who lost data from Office365 according to a recent survey if they http://datto-content.amp.vg/web/7p4x3nj538y4
Because the cloud isn't people proof While cloud-based applications like Office 365 are safe when left alone, they can't protect you from yourself (or your employees).
07/22/2020
How to lose data, tip 3: make an employee angry...really really angry http://datto-content.amp.vg/web/dokv82ujc6did
Because the cloud isn't people proof While cloud-based applications like Office 365 are safe when left alone, they can't protect you from yourself (or your employees).
Moments ago, HCST received a notification about research detailing a vulnerability affecting over 2 million users of the All in One SEO Pack plugin. WordFence posted a proof-of-concept video explaining how this vulnerability could be exploited to take over a WordPress site.
Full technical details and the video are on the official Wordfence blog at https://email.wordfence.com/e2t/tc/VWKN2P1Kw-HtW2XcQ7h1TpT_KW1zSvF_4cByw7N2L_pym5nxG7V3Zsc37Cg-3NN7DMgXtzVJLKN1tlf8GNf_M0W6P5DlX8Sc4Y7N3cmpB1krL9TW5vGYPK4KxWQzW6gM10S7xp50hW5nX8T48syjY-W99P3Ny429C7hW1rx3wj3R0vlVW7XQttx2Cgqx-W3yZX7h1zv69SW7Bh_S95HYzdMN8fS6ZnmhRDQW5drK2F5TGS57W55mT_38vG8zxW7wmL6_2BLscZW7bVyJg91BDYjW3Q_pPR5mQ1MtW3xcjg99kZYKzW6-ns248yx0mfW7jQfR422T_9_W2hPXDL39_2zHW9frWz58J6x_sN1n4QJVLfnJdW14jbPT3NC9DqW8VPSBt4GccYPW34MVJ31-xhw0W4ZWzcl5BTbYzW47hq6Y6gL6rWW6ZlDfV3vGVZkW8z22Yb2wXvPMW2q_6Dq4v3LXt3c211
07/15/2020
We've been inundated with calls from clients experiencing this issue. We understand a fix has been released, which users may update by opening MS WORD, going to the File option, then Account, Update Options, and then choosing Update Now.
https://www.windowslatest.com/2020/07/15/microsoft-outlook-is-crashing-with-0xc0000005-errors/
Microsoft Outlook is crashing with 0xc0000005 errors Yet another software update fail has been unleashed by Microsoft, and this time it appears that the updates have ended up breaking Outlook with 0xc0000005 error. According to reports, Outlook for Windows crashes immediately with exception code 0xc0000005, but there’s a workaround. The problem appe...
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Our Story
HCST provides a full range of IT services for small to mid-size companies and organizations, including managed IT support services, computer workstations, servers, local network, Internet access, web hosting, email, voice services and network-enabled phone systems. HCST specializes in working with small to mid-size companies, where HCST becomes the “IT Staff” for the organization.
Specific IT Services include: Managed Support services; traditional hourly IT Support; Internet access; web hosting (shared and dedicated), email services; Hardware / Software sales through vendors such as Dell, Lenovo, Xerox, Cisco, Microsoft, TrendMicro and others; and Voice-over-IP Phone systems and services.
Doing business since 1991 and physically located in Beavercreek Ohio, HCST has a staff of full-time support technicians who provide both remote and on-site technical support and consulting services.
CONTACT US AT:
937-240-0950
[email protected]
1430 Oak Court, Suite 312
Beavercreek, OH 45430
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Telephone
Website
Address
1430 Oak Court, Ste 312
Beavercreek, OH
45430
Opening Hours
| Monday | 8am - 5pm |
| Tuesday | 8am - 5pm |
| Wednesday | 8am - 5pm |
| Thursday | 8am - 5pm |
| Friday | 8am - 5pm |
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