Brilliant Experience
Through customer psychology, Brilliant offers insights for the world’s most innovative brands. Collaborative Co-conspirator
We are not design prima donnas.
Brilliant Experience uses a combination of LeanUX, Agile and Design Thinking methodologies to provide UX insights, strategy and ideation to create brilliant experiences (and great ROI) for startups and Fortune 500 clients. Our specialty is to provide businesses with significant competitive advantages using a mix of user research insights and expert knowledge of human vision, attention and memory.
02/01/2022
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Our Story
Brilliant offers insights and advice for the world’s most innovative brands by understanding their customers inside and out. Through qualitative and quantitative research, we unravel the “why” behind your customers’ behavior.
You’ll get fresh psychological insights that drive your strategic direction and help you envision radically intuitive experiences.
At Brilliant, we believe that the best way to discover your optimal experience is to do it with you. Experience design is often a journey, with a number of possible solutions. We get into your customers heads and find out what they need, but you know your organization. Our goal is to create an experience that's going to last—one that not only captivates your customers, but is also supported by your organization. Let's create winning experiences together. With Brilliant, we work with you to create deep insights that lead to action.
Companies like Google, PayPal, Capital One, and more hire us again and again to:
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Bethesda, MD
20817
Opening Hours
| Monday | 8am - 5pm |
| Tuesday | 8am - 5pm |
| Wednesday | 8am - 5pm |
| Thursday | 8am - 5pm |
| Friday | 8am - 5pm |
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