CCNY, Inc.
We measure what systems of care, governments, and nonprofits do, and help them improve it.
CCNY, Inc., is an innovative outcomes improvement organization helping customers move from awareness to action. CCNY provides the tools and expertise to help you measure, improve and communicate your impact and value in the communities you serve.
If your not sweating, your not doing it right...
Data is only as good as the function of people looking at it, thinking about it, talking about it, and doing (or not doing) something because of it.
Tristan breaks down how it feels when you review data with every program, every quarter, because it's what you should be doing.
CCNY's Tristan Keelan tapes his hockey stick before every skate 😲
Listen to him explain why that's a bad move when it's human services reports being built every time you need them!
05/21/2024
CCNY is proud to receive the WNY Women's Foundation's All In P.O.W.E.R. seal of commitment to gender equity 💪
Quality Improvement and Quality Assurance battle again - this time in the throwback classic "Data Madison" from our new series Human Services Data at the Movies.
Enjoy the 🎥 and bring the🍿!
04/23/2024
Earth day clean up at CCNY headquarters!
Photos incoming 🌳🌱🌍
Have you ever heard an experienced human services data analyst talk to a junior analyst?
Enjoy this taster choice moment!
When your message is bigger than your booth square, you gotta take your message to the people.
Come see Tristan at booth #912 to talk about automating your reporting gives clinical time back to clinical people!
Join Western New York & Finger Lakes Chapter, Grants Professionals Association, for their upcoming noontime talk on April 25th at noon with Michelle Crim, CFRE for Don’t Try to MacGyver Your Grant Strategy. Register now to learn valuable tips and strategies!
https://hubs.li/Q02sQcyr0
Welcome! You are invited to join a meeting: WNYFL Presents 'Don’t Try to MacGyver Your Grant Strategy'. After registering, you will receive a confirmation email about joining the meeting. With Michelle Crim, your Nonprofit Resource
04/11/2024
Looking for a no-hassle way to get parenting tips? Join Bright by Text today! Simply text EPIC to 274448 to sign up...it's that easy.
Are you an outcome-driven agency, still doing service-driven treatment planning?
The shift to focus on outcomes is happening - but if we're thinking about outcomes at the end of care and not the beginning, there's key alignment missing.
Josh Cantwell and Larry Smith from GRAND Mental Health breakdown their agency transformation on the Data Doesn't Equal Outcomes podcast.
Ever wonder how CCNY clients pull their grant reports together?
Like this.
Or, they spend their time making program improvements, not bean counting excel spreadsheets.
02/09/2024
It's that time of year again - where CCNY heads down south to meet all the behavioral health folks pushing the ceiling of performance driven outcomes.
See you all next week!
01/18/2024
CCNY, Inc. has completed the ALL IN initiative 💪
The WNY Women's Foundation’s ALL IN Initiative was launched in 2018 with the goal of making Western New York a premier place for women and gender minorities to earn, learn, and lead by engaging our community in purposeful efforts to empower women and gender minorities and illuminate pathways to leadership.
The culmination of many years of work and effort, the ALL IN POWER (Positioning Our Women for Every Role) Certification attests to a company’s commitment to gender equity and inclusion. To achieve this seal, a company must meet a series of metrics designed to create greater intersectional gender equity in their workplace, including improving their policies and culture around professional development, hiring and retention, compensation, operations, and more.
Founded in 1999, the WNY Women’s Foundation is a 501(c)3, non-profit organization dedicated to creating opportunities for all women to earn, learn, and lead. Elevating women’s experiences through data and storytelling, the Foundation focuses on two key goals: improving women’s economic mobility and advancing women into positions of leadership. The Foundation’s advocacy work supports these initiatives by fighting for policies and programs that support women locally, state-wide, and nationally.
If you wait for someone to fund it, you might be waiting a long time. Sometimes you have to find a way to do it yourself - and that's exactly how GRAND Mental Health got their iPad program off the ground.
Check it out!
12/15/2023
Exciting News! Oswego County is now the latest Help Me Grow affiliate in New York! None of this would have been possible without the incredible dedication of Senator John W. Mannion. His efforts and visionary leadership have paved the way for a brighter future for our youngest, most precious New Yorkers. This expansion is not just a step forward; it's a monumental decision to invest in the well-being and development of every child across New York. Let's continue working hand in hand, community by community, to create brighter futures for our children. Together, we can make a lasting impact and provide the necessary foundation for our little ones to flourish and succeed.
Help Me Grow WNY Help Me Grow partners with individuals and organizations to help identify developmental delays in young children and connect them with the support they need.
Great opportunity for early childhood programs ! Check it out!
GRAND Mental Health has a 93% diversion rate from the ER by law enforcement 😲
As soon as you pick your jaw up off the floor - check out this episode of the Data Doesn't Equal Outcomes podcast!
Thanks to the CCNY, Inc. Drama Club - Quality Improvement for Human Services is now a Video Game! 🎮
Watch to find out which characters will optimize your QI Teams!
Thanks for Jessica Tufte, Sandra Sheppard, Tristan Keelan, and Sherry Conlan for putting together the Drama Club debut.
Lets gooooo! Kicking off the American Evaluation Association's conference and CCNY is proud to have 3 evaluators presenting this week :-)
Great stuff Elyse, Sandy, Shannon, and Emily!
18 - Integrating Restorative Practices and Focus Groups: The story of how an evaluation team prioritized healing and community over data collection to the benefit of all (Wednesday, October 11, 5:30-7 p.m., Griffin Hall)
26 - Calling In to Listen: Empowering everyone involved to contribute to the evaluation planning process (Wednesday, October 11, 5:30-7 p.m., Griffin Hall)
Ignite Session 3: Going with the flow: How letting go of outcomes can improve your evaluation practice (Thursday, October 12, 3:45-4:45, Room 209)
With New York State's 1115 waiver expected any day now - the Data Doesn't Equal Outcomes podcast explores the challenges CBO's face with system usage and data collection.
Nikki Kmicinski and Scott Emery joined the show - and break down how many systems CBO's use from having to cobble it together - while also presenting the concept of centralizing the service documentation and Medicaid billing.
10/04/2023
Erie Path is a free digital resource connecting parents and caregivers with mental health and behavioral resources for school-age children and families.
The Erie County Department of Mental Health and Live Well Erie guided the development of the Erie Path app. County services like Mental Health First Aid training and the Children and Youth with Special Health Care Needs program are included alongside clinical treatment centers, substance use disorder counseling, community activities and more. Resources are searchable and organized by category, along with informational resources on thousands of topics.
The app is available for Android and iPhone devices, and the content can be viewed in multiple languages.
This new platform also makes available resources for adult mental and behavioral health services, information for housing, employment, childcare, food pantries, medical care, social services and senior services that can benefit adults and caregivers.
https://www2.erie.gov/exec/index.php?q=press/erie-county-department-mental-health-introduces-erie-path
10/04/2023
Join us for an amazing Lunch and Learn to learn about resources Help Me Grow WNY has available for early childhood education, medical, and day care providers!
Registration link here: https://hubs.li/Q024g3r60
10/03/2023
The NYS Council on Children and Families (https://www.ccf.ny.gov/) is holding upcoming focus groups in Buffalo, NY for parents of children ages 0-5. Join them to share your thoughts on childcare, parenting, community services and more. Food will be provided and gifts will be given for your participation.
Both focus groups will be held on Thursday, October 19: 1-3 pm at Parent Network of WNY – 1021 Broadway Street, Buffalo, NY 14212 and 7-9 pm at the Help Me Grow WNY office at CCNY – 217 E Delevan Avenue, Buffalo, NY 14208.
If interested, please click here to register --> https://forms.gle/DFB4LY9K4uQvMWV9A
We need to talk about the performance measurement problem.
The way we are graded in school conditions us to see grads = performance measurement as a finality, instead of as a benchmark from which to begin continuous quality improvement efforts.
We need to advance grades and switch subjects at some point of course - but this makes us ill prepared to accept data as a useful tool for improvement when we get to work settings - and instead instills fear of data as a tool for punishment.
Tristan Keelan broke it down this week at the Therapy Brands peer to peer event earlier this week as part of a presentation about infusing trauma-informed principles into your quality improvement programs.
In a decisive Game 7 - data wins the series!!!!
"When data wins, the agency wins."
The road to a data-driven agency is never ending, and fraught with obstacles to overcome.
This series is on 🔥🔥and headed to game 7 as data can't close it out.
"When the meeting turns into a circus - data never wins"
Catch up on the whole series here: https://hubs.li/Q021T_2t0
The NYS 1115 Medicaid Waiver will require data new data for Social Care - we know that much. But what kind of data?
Nikki Kmicinski and Scott Emery think it will start with number of Social Care screening - and build from there.
Link the full episodes of the Data Doesn't Equal Outcomes podcast here:
Part 1: https://hubs.ly/Q021PLSf0
Part 2: https://hubs.ly/Q021PNMW0
09/08/2023
As New York State moves closer to the 1115 Waiver, you won't want to miss the next episodes of the Data Doesn't Equal Outcomes podcast with Nikki Kmicinski and Scott Emery!
The group discusses the micro and macro data implications for Social Care delivery under the proposed structure!
Full episodes available here:
Part 1: https://hubs.li/Q021znXV0
Part 2: https://hubs.li/Q021zsRp0
What's in your bag of tricks? Data takes game 5 over the Agency with an unplanned review of the program logic model!
Keeping your logic model in view can keep program and data connected and centered on what's important!
Everything that could go wrong went wrong.
That's the story for Game 4 of Data vs the Agency.
We've all been there - but this is what it looks like when behavioral health data has a bad day!
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UB Gender Institute
UB Commons 520 Lee Entrance Suite 207 (North Campus)
Buffalo, 14228
The UB Gender Institute supports and promotes research and teaching related to women, gender, and sexuality.
Literacy Buffalo Niagara
1 Lafayette Square (2nd Floor Of The Central Library)
Buffalo, 14203
Literacy Buffalo Niagara is the region's sole provider of free, one-on-one adult literacy services.
The Institution Formerly Known as Medaille University
18 Agassiz Cir
Buffalo, 14214
The Institution Formerly Known as Medaille University permanently closed on August 31, 2023.
Buffalo Arts Studio
2495 Main Street, Suite 500
Buffalo, 14214
Please join us on Friday, September 27 from 5 - 8 pm for the opening reception of Joan Linder's "Fulfillment" and Stephanie Rothenberg's "Aquadisia."
Buffalo Chamber Players
341 Delaware Avenue
Buffalo, 14202
Buffalo's preeminent chamber music ensemble
Compeer of Greater Buffalo, Inc.
1179 Kenmore Avenue
Buffalo, 14217
Mental Wellness Starts with Friendship! Link to our resources: https://linktr.ee/compeerbuffalo
Just Buffalo Literary Center
468 Washington Street
Buffalo, 14203
Just Buffalo Literary Center’s mission is to create and strengthen communities through the literary arts. We believe in the love of reading, the art of writing, and the power of th...
Buffalo State Civic & Community Engagement
1300 Elmwood Avenue South Wing 120
Buffalo, 14222
Civic and Community Engagement Office provides opportunities for students, faculty, and nonprofit organizations to work together to impact the community.
ConnectLife
4444 Bryant & Stratton Way
Buffalo, 14221
Educating the community, inspiring donation, and connecting lives. That's how #weconnectlife!
Child and Family Services
330 Delaware Avenue
Buffalo, 14202
Supporting people with client-centered services that focus on family stability, education and more