FrontLine Service

Cleveland, Ohio's premier homeless and trauma services organization.

Since its inception in 1988, FrontLine Service, formerly MHS, has been in the forefront of providing services to our community's most vulnerable individuals. A non-profit, behavioral health agency, FrontLine Service operates the largest continuum of services to homeless individuals in the state of Ohio, providing shelter, transitional, and permanent housing services. FrontLine Service is proud to

Photos from FrontLine Service's post 08/05/2024

Thank you to Laura and Joe Martovitz, riders, and donors who made the Ride for Life Poker Run a tremendous success! Your continued support of FrontLine's crisis and su***de prevention programs is saving lives. If you or someone you know is experiencing suicidal thoughts or is in crisis, call or text 988 or visit www.988lifeline.org/chat/ to speak with a crisis counselor. Save the date for Ride For Life August 2, 2025. Learn more at https://rideforlifepoker.com/

07/31/2024

Laura Martovitz is the founder of the Ride for Life Poker Run event and has been supporting FrontLine Service since 2017.
Continue reading here: https://www.frontlineservice.org/frontline-news/frontliner-profiles-laura-martovitz

Community Conversation: Vital Community Helplines 07/26/2024

"We have trained licenced clinicians on the (988) hotline that will ask questions, try to understand your situation as best we can and make referrals to the most approriate services that we have available."
-Rick Oliver, FrontLine Service Director of Crisis & Trauma Services

Thank you to United Way of Greater Cleveland for this important Community Conversations discussion about the important community helplines like the 988 Su***de & Crisis Lifeline staffed in Cuyahoga County by FrontLine's Crisis Call Center.
You can learn more about 988 as well as 911, 211, and 311 in the post below.

Community Conversation: Vital Community Helplines Our discussion on the vital community helplines focused on the numbers that everyone should know: 211, 311, 911, and 988.Thank you to moderator Matthew Richm...

07/25/2024

Cleveland Mediation Center begins a new chapter as an independent nonprofit organization this month, legally separating from FrontLine Service. We celebrate this tremendous accomplishment, which took over a year of diligent work and collaboration.

Continue Reading here: https://www.frontlineservice.org/frontline-news/program-spotlight-cleveland-mediation-center

DeWine: ‘988 is saving lives’ as 2-year-old mental health hotline takes over 14K calls, texts, chats a month 07/23/2024

We are so proud to see the quantifiable impact our Crisis Call Center and 988 have made in Cuyahoga County and the state of Ohio, respectively. We look forward to the future of the 988 Su***de & Crisis Lifeline and the role we will continue to provide! Thank you, ADAMHS Board of Cuyahoga County, for your partnership in helping make this possible in our community and cleveland.com for writing this amazing story!

DeWine: ‘988 is saving lives’ as 2-year-old mental health hotline takes over 14K calls, texts, chats a month It comes at a time when American adults and youth have emerged from the pandemic with worse mental health than before.

07/19/2024

FrontLine Service’s Supporting Children – Trauma Systems Therapy (TST) program staff were honored to present their work at the National Child Traumatic Stress Network (NCTSN) Conference this May, alongside Dr. Glenn Saxe, professor at NYU's Langone Health Center, Director of Trauma Systems Therapy Training Center and developer of the evidence-based treatment model, Trauma Systems Therapy. Dr. Saxe invited FrontLine to co-present at NCTSN due to the agency’s unique and groundbreaking implementation of TST.
Continue reading here: https://www.frontlineservice.org/frontline-news/whats-new-supporting-children-leads-trauma-systems-therapy-presentation-at-nctsn-all-network-conference

Here's what to do if a loved one is having a mental health crisis 07/15/2024

Thank you to Signal Cleveland for getting the word out about su***de prevention.

If you or someone you know is experiencing suicidal thoughts or is in crisis in Cuyahoga County, call the 988 Su***de & Crisis Lifeline or 216-623-6888 to reach our licensed professionals for help.

Here's what to do if a loved one is having a mental health crisis If a loved one is experiencing a mental health crisis, people can call 988 or 911, depending on the severity of the situation.

07/12/2024

Thank you for providing a day of fun and healing for 27 children who have experienced the loss of a parent or loved one through homicide, overdose, or su***de.

Visit our page to see how Camp Bridges did this year: https://www.frontlineservice.org/camp-bridges-thank-you

Thanks to your support, campers enjoyed an incredible day of therapeutic art, face-painting, a photo booth, hiking, relay races, a delicious cookout, and a cool treat from an ice cream truck to end the day. Each camper received a new school backpack, water bottle, and a t-shirt that they decorated.

Thank you to our many volunteers, vendors, and sponsors for making this day possible:
Turner Construction Company WINCleveland A Notch Above Events Ohio Ice Cream Truck Catering- Chris's Ice Cream Treats Cleveland Metroparks Baebee Cakes by Dot Winter Equipment Co. Inc and The Mt. Sinai Foundation

07/03/2024
06/28/2024

Mendi Carrington is a Trauma Systems Therapist for FrontLine Service. She has worked at FrontLine since April 2015. Continue reading here: www.frontlineservice.org/frontline-news/frontliner-profile-mendi-carrington

Photos from FrontLine Service's post 06/19/2024
06/12/2024

FrontLine Service takes the old adage “it takes a village to raise a child” literally, with many of our programs geared toward crisis and trauma support for children. FrontLine’s Supporting Children-Trauma Systems Therapy (TST) program takes a multi-faceted approach to process everything happening simultaneously to children in their homes and communities.
Continue reading here: https://www.frontlineservice.org/frontline-news/program-spotlight-supporting-children-tst

05/31/2024

Jeanine Nemecek (left) and Christine Oblak (right) are on the FrontLine Service Board of Directors. Jeanine has been involved with FrontLine since 2010, and Christine has been involved since 2016.
Continue reading their story here: https://www.frontlineservice.org/frontline-news/frontliners-profiles-christine-oblak-and-jeanine-nemecek

Photos from FrontLine Service's post 05/29/2024

Thank you toCase Western Reserve University's Jack, Joseph and Morton Mandel School of Applied Social Sciences for the 2024 Outstanding Practicum Organization Award! We're proud to receive this prestigious award recognizing our investment in learning opportunities at the Mandel School, including our FrontLine Service Scholars program. Learn more about our employee scholarship program here: https://www.frontlineservice.org/employment-benefits/
A special thank you to Permanent Supportive Housing Program Manager Shayanne Urban for nominating FrontLine Service for this award. Thank you also to Associate Director of Housing Rebekah Wiland and Chief Clinical Officer Jen Harrison for encouraging Shayanne and other staff to achieve their goals of going back to school, growing professionally, and gaining new opportunities!

Photos from FrontLine Service's post 05/28/2024

Grateful to Noah Kahan and The Busyhead Project for inviting FrontLine to share with his fans the importance of mental health. If you are coming to the sold out show stop by and share your tips on how you take care of your mental health.

05/16/2024

Jess needs somewhere to stay after living out of her car with her three children. The seats make uncomfortable beds, and she can only keep the heat running for so long before her battery runs out. It’s difficult to feel safe in a parking lot or garage, but it feels much safer to her than living another night with her abusive partner.

Once Jess feels ready to ask for support, she calls Coordinated Intake’s number and reaches Nikki Fugett-Dobens, FrontLine Service’s Family Coordinator. In making that call, Jess connects with a network of housing and domestic violence support services fully equipped to aid her and her family.
Continue reading her story here: https://www.frontlineservice.org/frontline-news/program-spotlight-coordinated-intake

05/14/2024

Know the truth over the myth about mental health. 💚
If you or someone you know is experiencing suicidal thoughts or is in crisis, call or text 988 or visit www.988lifeline.org/chat/ to speak with a crisis counselor.

05/10/2024

"It’s hard for me to believe that 2023 marked the 35th anniversary of FrontLine Service. I’ve been gifted the opportunity to grow up with this agency, serving as one of the original outreach workers when we were a pilot project in 1988..."
- Susan Neth, Executive Director

Read our 2023 Annual Report here: https://www.frontlineservice.org/annual-report

05/09/2024

Know the truth over the myth about mental health! You can learn more myths vs facts at SAMHSA's website at https://www.samhsa.gov/mental-health/myths-and-facts 💚

05/04/2024

Camp Bridges 2024 is here! Visit the link below to support our day-long bereavement camp for children who have lost a parent or other loved one to homicide, su***de, or opioid overdose.
https://www.frontlineservice.org/camp-bridges

05/01/2024

Today marks the first day of 💚! Mental wellness is an important part of our overall health. Struggles with it can be isolating. You are not alone when you are in a crisis. If you or someone you know are struggling, call/text 988.
On May 24th, Terminal Tower will light up green to support Mental Health Awareness Month. This month, FrontLine will share important information about mental health.

Photos from Lawrence School's post 04/25/2024

We are so grateful to Lawrence School's Upper School Gay-Straight Alliance for your support for our LGBTQI+ Shelter Diversion Program! Your donation will go directly towards assisting individuals in Cuyahoga County at risk of experiencing homelessness who identify as LGBTQIA+ to receive the services they need to ensure a safe transition to more stable housing.
You have made a difference in our community!

If you or someone you know is at risk of or experiencing homelessness and identifies as LGBTQIA+, visit our website to learn more and find ways to get support: https://www.frontlineservice.org/lgbtqi

04/25/2024

Guy Vincent is a contemporary artist and art instructor who has been involved with FrontLine in art and community projects since 2018.

Continue reading here: https://www.frontlineservice.org/frontline-news/frontliner-profiles-guy-vincent

04/19/2024

On a bright but frigid Thursday afternoon, residents at Harper’s Pointe, a Permanent Supportive Housing (PSH) site, gather in the community room to begin their monthly art workshop funded by Cuyahoga Arts and Culture. Art instructor and local professional artist Guy Vincent introduces the activity of decorating small paper craft boxes, offering coloring supplies, old magazines, glue, and scissors to decorate the boxes however they like.

Continue reading here: www.frontlineservice.org/frontline-news/program-spotlight-art-workshops

04/05/2024

The upcoming Survivors of Homicide Loss Group Support Network event will take place from 6 to 7:30 pm on April 9th. You can RSVP by visiting cleveland.cornerstoneofhope.org or scanning the QR code in the picture.

04/02/2024

Arthur came to FrontLine 10 years ago after living in various locations, including friends’ homes, shelters, and sleeping on the streets. FrontLine’s outreach team helped Arthur move from the streets into Permanent Supportive Housing (PSH) where he was stably housed for eight years with ongoing supportive services.

Continue reading in the https://www.frontlineservice.org/frontline-news/program-spotlight-permanent-supportive-housing

03/22/2024

Macayla Dowling is a case manager for Permanent Supportive Housing and has worked at FrontLine Service since June 2022.
Continue Reading here: https://www.frontlineservice.org/frontline-news/frontliner-profiles-macayla-dowling

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Videos (show all)

Camp Bridges was a Blast!
Camp Bridges 2024 is here!
Camp Bridges Returns
https://www.justgiving.com/campaign/TwinkleShop2022#twinkleshopCLE
In observance of Thanksgiving, FrontLine Service offices will be closed Nov. 24 and 25. You can still reach our 24/7 cri...
Thank you Save A Life Fashion Event!
This #suicidepreventionmonth, know the signs of suicide and ways to help by visiting our website www.frontlineservice.or...
Thank you for making Camp Bridges possible! Camp Bridges was held last Friday and provided a fun and healing day for chi...
We need volunteer camp buddies to share a fun and healing day for children. Learn more about Camp Bridges and how you ca...
FrontLine Service offices will be closed today, 2/4. Stay warm and safe.
Together, we can provide hope and stability to those shaken by homelessness or devastating acts of violence. Your donati...
Throughout the year, FrontLine helps families through their daily struggles to overcome homelessness and trauma. And dur...

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1744 Payne Avenue
Cleveland, OH
44114

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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