Continental Message Solution

CMS is getting ready for the Annual Costume and Desk Decorating Contests! 👻

Around this time of the year, CMS participates in a Canned Food Drive to help end hunger while creating a long-lasting connection with the community! This year, we are very excited to help families in need in Ohio and Nevada, and we need your help!

We are still taking necessary precautions to reduce the spread of infections, and with most of our staff working remotely, we were able to work with the Food Bank to set up Donations Online! So, for every $1 donated helps distribute up to $9.50 worth of groceries to neighbors in need this Holiday season!

If you are interested in donating online for Mid-Ohio please visit https://give.mofc.org/CMS. Items can be shipped to our Ohio and Nevada location as well!

Donate Online | Mid-Ohio Food Collective

We are excited to announce that we will be participating in Governor Sisolak's JOBFEST on Tuesday, December 7, from 9am-2pm PST. If you are in NV and you or someone you know is interested in career opportunities with CMS, please come out to hear more about what we have to offer! We hope to see you there!

Creating an environment conducive for any employee to achieve the maximum personal and professional growth desired comes first to CMS! We are a people growing company, committed to the development of every employee. So, please join me in congratulating our new Las Vegas Operation Manager; Maria W, Columbus Shift Supervisor; Pattie J, and our new Lead Trainer; Joe L. We are very excited to add you all to our leadership core!

A word from a member of our team:

I took my very first death call from a Hospice Provider earlier today. It shook me. The granddaughter called in to report that her grandfather had just passed.

I was able to be a voice of calm and comfort, get the necessary information, and pass it along. Granted, after the call it took me about thirty seconds to bring myself back together and push forward.

However, it sparked something in me, a joy that I haven’t been able to find in the longest of times, and an adjustment to my thought process in regards to what we do daily, and often HOURLY, at CMS.

We are the ones who are THERE immediately to assist those in crisis get to the next phase in those crises, and then beyond them.

That means absolutely everything to me, and I must thank you again for allowing me to embark upon this new stage in my life, and my career!

Join me in congratulating the winners of our 2021 Halloween Contests!

Inbound Answering Service Operator Opportunity with a 54 year old company. Position Openings as early as November 2021!

I'd love to invite you to learn more about Continental Message Solution, Inc. work from home opportunities!

Careers at Continental Message Solution, Inc. Find your next great career opportunity at Continental Message Solution, Inc.

Work From Home with Continental Message Solution (Nevada) Telecommuting Customer Service Opportunity with a 53 year old company. Immediate Openings in Ohio & Nevada www.continentalmessage.com

CMS invites you to join us for an informational webinar to find out why our company and culture are second to none! In business since 1967, we take pride in providing our staff with unrivaled job security, schedule flexibility, and opportunities for advancement.
CMS provides critical inbound call center services to organizations nationwide. As a CMS employee you will be answering incoming calls and gain experience working with clients in the Medical, Tech, Property Management, Manufacturing, and Utility industries. Each agent can take calls for all of our clients and will be assisting a wide range of issues. You can help a sick patient in getting in contact with their doctor on one call, and then battle discrimination for a Fortune 500 company on the next.
If you are looking for a flexible job with a competitive starting wage and work from home opportunities you can register for the webinar at
Ohio - https://www.eventbrite.com/e/114343729172
Nevada - https://www.eventbrite.com/e/114344076210
We look forward to meeting you!

Dedicated to customer service and operational excellence, Continental Message Solution is an award-winning call center, IVR, and SAAS provider. We service the communication and business automation needs of over 2500 organizations in over 40 industries worldwide. Daily we help thousands of people and businesses in emergency and routine situations.

With over 50 years in business and over 15 years of continuous growth we succeed as an organization because we recognize employees are our most important asset. Our employee’s hard-work and relentless commitment to the needs of our clients has helped us to become one of the top call center and business automation companies in the world.

Examples of Services Include:

Medical – helping patients, physicians, and facilities during medical emergencies
IT- helping organizations support their clientele during hardware & software outages
Manufacturing – helping organizations track the attendance of staff members and providing mass notification services in the event of a workplace emergency

At CMS, you will:

Help People – Daily you will work with solutions that make the life of people better.
Complete Diverse Work – With over 2500 clients and customizable services every day is different.
Gain Real-World Experience – You will gain valuable insight into the inner workings of multiple industries and service situations. This diverse experience cannot be gained at other organizations and can be instrumental in your future success.
THE IDEAL WORK AT HOME REPRESENTATIVE is dedicated to Customer Service and has the desire to be part of a company that makes a difference in people's lives. They are motivated, outgoing, and takes pride in the service they provide. They are resilient, yet empathetic and friendly. Their eagerness to grow and improve demonstrates the desire to be successful. Other people often describe this person as self-disciplined, trustworthy, responsible and highly organized with a strong work ethic.

Details:

Competitive starting pay with additional $1/hr attendance bonus + performance pay of up to $1.50 per hour worked
Thorough, paid training
Flexible scheduling
Availability must include a minimum of 20 hours per week, and at least 1 weekend day
Overtime

Primary Responsibilities

Answer inbound calls using PC, keyboard, and headset while following client instructions.
Navigate through customized scripting while addressing the needs of the caller, right from the start.
Contact clients on behalf of the customer to assist with urgent and non-urgent matters.
We are a telemarketing free environment. You will not be asked to cold-call or make sales calls.

In this role you will help 100 or more callers per day. About 80% of our calls are routine customer service. The other 20% of calls are regarding very stressful medical and business situations. You will be helping the callers and you must take comfort in this and be able to move onto the next call. This role is challenging and rewarding.

Required Qualifications:

High school diploma, GED
Excellent verbal and written communication skills
Familiarity with computers, ability to type 45 wpm
Dedicated work at home private space free from interruptions
High speed internet with an Ethernet cable connection
Personal Computer
Headset and We**am
Ability to pass a criminal background check successfully
Ability to meet physical job requirements (90% of shift confined to work station)

Preferred Qualifications:

1+ years prior work at home experience

Join the movement to help fight hunger. Every year we work together to collect as many essential items for families in need. We will be holding our annual canned food and non-perishable items drive from 11/8/2019 - 11/25/2019.

We are a BPO call center that provides critical customer and emergency services to organizations in the Medical, Tech, Property Management, and over 50 other industries. We do great things for these companies and their customers.
No experience required. We offer thorough, paid training.

THE IDEAL CUSTOMER SERVICE REPRESENTATIVE is dedicated to Customer Service and has the desire to be part of a company that makes a difference in people's lives. They are motivated, outgoing, and takes pride in the service they provide. They are resilient, yet empathetic and friendly. Their eagerness to grow and improve demonstrates the desire to be successful.

Details:

Competitive starting pay with additional $1/hr attendance bonus + performance pay of up to $1.50 per hour worked
Flexible scheduling
Availability must include a minimum of 20 hours per week, and at least 1 weekend day
Work from home as early as 45 days
Overtime

Primary Responsibilities

Answer inbound calls using PC, keyboard, and headset while following client instructions.
Navigate through customized scripting while addressing the needs of the caller, right from the start.
Contact clients on behalf of the customer to assist with urgent matters.
We are a telemarketing free environment. You will not be asked to cold-call or make sales calls.

In this role you will help 100 or more callers per day. About 80% of our calls are routine customer service. The other 20% of calls are regarding very stressful medical and business situations. You may be speaking to a dying caller, a family member of someone dying, or a victim of abuse. You will be helping the callers and you must take comfort in this and be able to move onto the next call. This role is challenging and rewarding.

Required Qualifications:

High school diploma, GED
Excellent verbal and written communication skills
Familiarity with computers, ability to type 45 wpm
Ability to pass a criminal background check successfully
Ability to meet physical job requirements (90% of shift confined to work station)

Preferred Qualifications:

1+ years prior work experience


WE EMBRACE DIVERSITY TO ITS FULLEST. Applicants are evaluated on qualifications and ability without regard to s*x, race, color, religion, nation origin, disability, genetic information, or protected veteran status.

Location: Columbus, OH and Las Vegas, NV

You spend up to 25% of your time every week at work. For most people it is important that they work for a company where they are valued and their providing a meaningful service. We are a BPO call center that provides critical customer and emergency services to organizations in the Medical, Tech, Property Management, and over 50 other industries. We do great things for these companies and their customers.
No experience required. We offer thorough, paid training.

THE IDEAL CUSTOMER SERVICE REPRESENTATIVE is dedicated to Customer Service and has the desire to be part of a company that makes a difference in people's lives. They are motivated, outgoing, and takes pride in the service they provide. They are resilient, yet empathetic and friendly. Their eagerness to grow and improve demonstrates the desire to be successful.

Details:

Competitive starting pay with additional $1/hr attendance bonus + performance pay of up to $1.50 per hour worked
Flexible scheduling
Availability must include a minimum of 20 hours per week, and at least 1 weekend day
Work from home as early as 45 days
Overtime

Primary Responsibilities

Answer inbound calls using PC, keyboard, and headset while following client instructions.
Navigate through customized scripting while addressing the needs of the caller, right from the start.
Contact clients on behalf of the customer to assist with urgent matters.
We are a telemarketing free environment. You will not be asked to cold-call or make sales calls.

In this role you will help 100 or more callers per day. About 80% of our calls are routine customer service. The other 20% of calls are regarding very stressful medical and business situations. You may be speaking to a dying caller, a family member of someone dying, or a victim of abuse. You will be helping the callers and you must take comfort in this and be able to move onto the next call. This role is challenging and rewarding.

Required Qualifications:

High school diploma, GED
Excellent verbal and written communication skills
Familiarity with computers, ability to type 45 wpm
Ability to pass a criminal background check successfully
Ability to meet physical job requirements (90% of shift confined to work station)

Preferred Qualifications:

1+ years prior work experience


WE EMBRACE DIVERSITY TO ITS FULLEST. Applicants are evaluated on qualifications and ability without regard to s*x, race, color, religion, nation origin, disability, genetic information, or protected veteran status.

Location: Columbus, OH and Las Vegas, NV

Don't miss your chance to work with caring, outgoing, and fun people!

Come join our team and meet supervisors and employees that make CMS great!

Positions starting as early as Tuesday, September 3, 2019 so bring your resume and come ready to interview!

For more information including time and location please visit our website at www.continentalmessage.com/RSVP

Thank you ClusterTruck for delivering a yummy batch of Chocolate Chip cookies. You rock! If you are in the Columbus area and looking for delivery only with multiple menus, check them out! You will not be disappointed.

Don't miss your chance to work with caring, outgoing, and fun people!

Come join our team and meet supervisors and employees that make CMS great!

Positions starting as early as Monday, April 29, 2019 so bring your resume and come ready to interview!

For more information including time and location please visit our website at www.continentalmessage.com/RSVP

Big shout out to Continental Message Solution for being a Premier Sponsor for Bowl for LOSS and Win!

https://lossfundraisingevent.com/

We are very excited and grateful to have the opportunity to participate in Franklin County LOSS 5th Annual Bowl For Loss event on Saturday, April 13, 2019! All proceeds benefit Franklin County Local Outreach to Su***de Survivors.

Meeting the needs of our valued team members comes first at CMS. We value feedback and recognize our success depends on the teams happiness and ongoing development. Thank you to everyone who joined us for our Start, Stop, Keep meeting. Here are a few shots from one of our sessions.

Don't miss your chance to work with caring, outgoing, and fun people!

Come join our team and meet supervisors and employees that make CMS great!

Positions starting as early as Monday, April 1, 2019 so bring your resume and come ready to interview!

For more information including time and location please visit our website at www.continentalmessage.com/RSVP

Thank you Beau Hamer for your contributions to CMS very first Christmas Sharing and Caring program! Close to 100 items were purchased during the holiday season to make sure every child had a gift to open on Christmas morning. In addition to Christmas gifts, we were able to provide 7 families with a holiday meal to enjoy with their family!

Don't miss your chance to work with caring, outgoing, and fun people!

Come join our team and meet supervisors and employees that make CMS great!

Positions starting as early as Tuesday, January 22, 2019 so bring your resume and come ready to interview!

Full-Time Openings available on 1st and 2nd shift!

For more information including time and location please visit our website at www.continentalmessage.com/RSVP

Pajama Day!

CMS Spirit Week!

Thank you to everyone who came out to our annual bowling event. What's better than an afternoon filled with bowling, food, and games!?

CMS Spirit Week!

Open Interview Job Fair
June 23rd 10:00 am - 2:00 pm

Customer Service Opportunities
12.00 to start
+1.00 per hour for attendance bonus
+performance bonuses

School Employees Retirement System of Ohio
1st Floor Conference Room
300 East Broad St.
Columbus, OH 43215

Free Parking: Parking garage is located off of Grant Ave. Please bring in your ticket for validation.

For more information or to attend Please RSVP at: www.continentalmessage.com/rsvp