PrimeSync Solutions

We offer a range of outsourcing solutions, from project-based engagements to long-term partnerships.

05/21/2024

Running a business is hard. Full-time support isn’t always doable. Enter BPO. Our eBook explains outsourcing, freeing your team while boosting service. New to outsourcing or want to optimize? Download the eBook today. https://hubs.la/Q02xG-Hk0

05/20/2024

Our latest blog dives deep into the world of customer service . Learn how businesses can elevate their customer support game while saving on costs and resources. Check out the full guide here: https://hubs.la/Q02xG-470

05/16/2024

Struggling to keep up with tech support demands? Global remote staffing offers flexible solutions to scale your customer service effectively. Learn more about how to elevate your support game in this article.

https://hubs.la/Q02wTDKF0

05/15/2024

Sales and marketing are vital for business growth, yet misconceptions hold many organizations back from fully embracing outsourcing. Dive into these insights and myth-busting stats to discover how outsourcing can transform your business. https://hubs.ly/Q02wTCgQ0

05/14/2024

Ready to scale rapidly while staying flexible? Outsourcing might be your game-changer! We offer tailored solutions to fuel your growth without sacrificing quality. Ready to explore? Schedule a complimentary call today! https://hubs.la/Q02wTz_H0

05/13/2024

Did you know that outsourcing non-core functions can lead to a 60% reduction in operational costs? Combine that with access to global talent and a reported 30% increase in productivity, and you've got a recipe for success. Learn more about how Business Process Outsourcing (BPO) can transform your startup journey in this blog. https://hubs.la/Q02wTFNv0

05/10/2024

A recent study of 500 hospitals and inpatient organizations found at least 90% of health executives are exploring cost savings by teaming with third-party vendors. See how outsourcing administrative tasks can help your operations; schedule a no-obligation consultation today. https://hubs.la/Q02w5-vS0

05/09/2024

Tired of drowning in admin tasks? This blog explores how outsourced Virtual Assistants (VAs) can help to free up time for quality patient care. https://hubs.la/Q02w5YkF0

05/08/2024

Explore our comprehensive guide on healthcare outsourcing and stay ahead in the evolving healthcare landscape. Learn how delegating non-clinical functions can optimize operations and elevate patient care standards. Dive into the guide here: https://hubs.la/Q02w5YYC0

05/07/2024

Looking to streamline your healthcare operations and focus more on patient care? PrimeSync Healthcare Solutions has you covered. Outsource medical billing, coding, and claims processing to experts in healthcare regulations and compliance. Schedule a no-cost consultation today: https://hubs.la/Q02w5Zh10

05/06/2024

Outsourcing in healthcare is no longer just a strategy; it's become the norm. With over 90% of US hospitals outsourcing at least one IT service, it's clear that this trend is here to stay. But what are the latest developments? Our new blog unveils the top six healthcare outsourcing trends you need to know about to keep your facility ahead in patient care and operations. Check it out now! https://hubs.la/Q02w5Z340

05/03/2024

Ready to take your customer service to the next level? Let's talk! Statistics reveal that 70% of companies outsource to save costs, 54% rely on third-party vendors for customer service, and 40% cite outsourcing as a means to focus on other core business activities. Outsourcing customer service can also lead to greater customer satisfaction and loyalty, with 93% of customers likely to make multiple purchases from businesses offering superior service. Contact us at PrimeSync for a discussion today.
https://hubs.ly/Q02vfVk-0

05/02/2024

Standing out in today’s competitive market is a must. Have you considered outsourcing customer service? Dive into our blog on Ten Advantages of Business Process Outsourcing to discover how it can benefit your business growth. https://hubs.la/Q02vfRKB0

05/01/2024

Running a business isn't always easy. Sometimes, full-time support just isn’t realistic. But don't worry, outsourcing is here to help! It's like having a team of experts ready to tackle tasks without the commitment of full-time hires. Tap into specialized skills, adjust resources as needed, and even save on costs. Ready to learn more? Schedule a friendly chat with the PrimeSync team today! https://hubs.la/Q02vfPZk0

04/30/2024

Running a business is no picnic. Full-time support isn’t always an option. That’s where BPO comes in. Our eBook breaks down outsourcing, giving your team space to excel. Whether you’re a newbie or want to fine-tune, this eBook is for you. https://hubs.la/Q02vfQb60

04/29/2024

Ready to make your business shine? Outsourcing customer service could be the answer. It's efficient, cost-effective, and scalable. But it's not without its challenges. Explore our latest blog to arm your business with the insights needed for making smart decisions and ensuring customer satisfaction. https://hubs.la/Q02vfQ7h0

04/26/2024

Discover how outsourcing helps the hospitality industry manage high volumes of queries, provides multilingual support, and ensures 24/7 availability. https://hubs.la/Q02tyvHW0

04/25/2024

Growth brings increased demand for customer support, but maintaining quality service can be challenging. Explore the benefits of call center outsourcing in our latest blog. Learn how it can relieve pressure on your team while ensuring professional support for your customers.

https://hubs.la/Q02tyhJP0

04/24/2024

Outsourcing offers a friendly hand in reducing costs, boosting efficiency, and accessing specialized talent. Let us handle the details so you can focus on your core activities and strategic initiatives. Reach out today to learn more about how we can support your business. https://hubs.la/Q02tyvHJ0

04/23/2024

Unlock the potential of outsourcing with our latest guide! From freeing up resources to tapping into diverse expertise, outsourcing offers scalable support for business growth. Dive in: https://hubs.la/Q02tyhGB0

04/22/2024

Our latest blog dives deep into the world of customer service . Learn how businesses can elevate their customer support game while saving on costs and resources. Check out the full guide here: https://hubs.la/Q02tBZp10

04/13/2024

🌟 Join Our Team! 🌟 We're Hiring a Spanish-English Bilingual Interviewer on a Per Need Basis. Remote Position with Flexible Hours.

This is a great opportunity for a bilingual professional looking for flexible, hourly work in a dynamic and multicultural environment. If you meet the qualifications and are excited about the prospect of joining our team, we encourage you to apply!

𝐀𝐛𝐨𝐮𝐭 𝐭𝐡𝐞 𝐉𝐨𝐛:
We are seeking a highly skilled and adaptable Spanish-English bilingual interviewer to join our team on a per need basis. The ideal candidate will be a native Spanish speaker with excellent communication skills in both Spanish and English. This role will primarily involve assessing the Spanish and English language skills of our candidates in both verbal and written formats. As a bilingual interviewer, you will play a crucial role in ensuring candidates possess impeccable language proficiency. This is a remote position with flexible hours.

💼 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:
💎 Conduct interviews with candidates to evaluate their proficiency in spoken and written Spanish and English.
💎 Assess candidates' language skills, including vocabulary, grammar, pronunciation, fluency, and written communication abilities.
💎 Provide constructive feedback to candidates on their language abilities in both Spanish and English.
💎 Collaborate with hiring managers to understand their language requirements for specific roles.
💎 Source and recruit candidates for Spanish Bilingual Customer Service Representative, Outbound Sales Representative, etc.
💎 Ensure timely hiring of 25 Spanish Bilingual CSR or Outbound Sales Representatives per week.
💎 Maintain accurate and up-to-date records of candidate assessments and interviews conducted.
💎 Coordinate with hiring managers and other team members to streamline the recruitment process.

🎯 Requirements:
✅ Native Spanish speaker with excellent verbal and written communication skills in Spanish and English.
✅ Proven experience in conducting interviews or language assessments, preferably in a bilingual environment.
✅ Strong understanding of Spanish and English language proficiency levels and assessment criteria.
✅ Ability to provide detailed feedback and recommendations for improvement in both verbal and written formats.
✅ Excellent interpersonal skills and the ability to build rapport with candidates.
✅ Proficiency in Microsoft Office and experience with remote interview platforms is a plus.

💎Benefits:
Competitive salary
100% Remote work set-up.
Opportunities for professional development and career growth.

📧 𝐓𝐨 𝐚𝐩𝐩𝐥𝐲 for a position kindly 𝐬𝐞𝐧𝐝 𝐲𝐨𝐮𝐫 𝐫𝐞𝐬𝐮𝐦𝐞 𝐭𝐨 𝐩𝐬𝐬-𝐫𝐞𝐜𝐫𝐮𝐢𝐭𝐦𝐞𝐧𝐭@𝐩𝐫𝐢𝐦𝐞𝐬𝐲𝐧𝐜𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬.𝐜𝐨𝐦 𝐰𝐢𝐭𝐡 𝐭𝐡𝐞 𝐬𝐮𝐛𝐣𝐞𝐜𝐭 𝐥𝐢𝐧𝐞 '𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐟𝐨𝐫 [𝐉𝐨𝐛 𝐓𝐢𝐭𝐥𝐞].'

Don't miss this opportunity to start a rewarding career with us. APPLY NOW! 🌟

04/13/2024

🌟Ready to embark on a journey where you can channel your passion for sales and customer service? Join our team as a 𝗦𝗽𝗮𝗻𝗶𝘀𝗵 𝗕𝗶𝗹𝗶𝗻𝗴𝘂𝗮𝗹 𝗢𝘂𝘁𝗯𝗼𝘂𝗻𝗱 𝗦𝗮𝗹𝗲𝘀 𝗔𝗴𝗲𝗻𝘁 or as a 𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹 𝗩𝗮𝗰𝗮𝘁𝗶𝗼𝗻 𝗣𝗹𝗮𝗻𝗻𝗲𝗿/𝗢𝘂𝘁𝗯𝗼𝘂𝗻𝗱 𝗦𝗮𝗹𝗲𝘀 𝗔𝗴𝗲𝗻𝘁 (𝗘𝗻𝗴𝗹𝗶𝘀𝗵) for one of the leading maritime line companies! 🛳️✨

In this role, you'll engage customers over the phone and via email, promoting our thrilling maritime leisure vacation packages while ensuring exceptional service.

💼 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:
🛳️Conduct outbound calls to potential customers to promote maritime leisure vacation packages.
🌞Provide personalized recommendations and assistance to customers based on their preferences.
🏝️Build rapport with customers to understand their vacation needs and preferences effectively.
🌊Utilize persuasive selling techniques to encourage customers to book their dream oceanic leisure vacation.
🛳️Respond to customer inquiries and provide exceptional customer service throughout the booking process.
⎈Follow up with customers via email to provide additional information and support.
🌞Demonstrate consistent and reliable performance, meeting or exceeding sales targets and customer service metrics.
🍹Maintain accurate records of customer interactions, sales transactions, and service requests in the CRM system.
🚢 Stay informed about the latest cruise offerings, promotions, and industry trends.

🎯Requirements:
✅ For Bilingual Agent - Native or near-native fluency in Spanish, coupled with fluent English proficiency, and excellent verbal and written communication skills in both languages.
✅ For English Speaking Agent - Excellent English verbal and written communication skills.
✅ Proven experience in outbound sales and customer service, preferably in the travel or hospitality industry.
✅ At least 2 years of experience in sales in the BPO/Call Center industry.
✅ Strong interpersonal skills with the ability to build rapport and establish trust with customers.
✅ A natural affinity for achieving sales targets, with a record of consistent performance.
✅ Exceptional negotiation and persuasion skills.
✅ Ability to work independently and as part of a team in a fast-paced environment.
✅ Proficiency in using CRM software and other sales/service tools.

💻 Technical Requirements/Work Tools Requirements:
* No Chromebooks, must have your own laptop or PC
* High-speed internet connection.

💎Benefits:
* Competitive salary
*100% Remote work set-up.
*Opportunities for professional development and career growth.

If you possess a talent for building relationships and have a track record of achieving sales targets, we want you on board! Apply now and set sail towards a rewarding career with us! 🌟

📧 𝐓𝐨 𝐚𝐩𝐩𝐥𝐲 for a position kindly 𝐬𝐞𝐧𝐝 𝐲𝐨𝐮𝐫 𝐫𝐞𝐬𝐮𝐦𝐞 𝐭𝐨 𝐩𝐬𝐬-𝐫𝐞𝐜𝐫𝐮𝐢𝐭𝐦𝐞𝐧𝐭@𝐩𝐫𝐢𝐦𝐞𝐬𝐲𝐧𝐜𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬.𝐜𝐨𝐦 𝐰𝐢𝐭𝐡 𝐭𝐡𝐞 𝐬𝐮𝐛𝐣𝐞𝐜𝐭 𝐥𝐢𝐧𝐞 '𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐟𝐨𝐫 [𝐉𝐨𝐛 𝐓𝐢𝐭𝐥𝐞].'

Don't miss this opportunity to start your meaningful career journey with us!

03/19/2024

📣 HIRING!

We are seeking a highly skilled Trainer with a strong background in technology to join our dynamic team. As a Trainer, you will be responsible for developing and delivering comprehensive training programs for our employees, particularly focusing on BPO and Call Center operations. The ideal candidate will possess expertise in learning and development methodologies, coupled with a keen understanding of the latest technologies relevant to our industry.

Key Responsibilities:

* Develop and deliver training programs for new hires and existing employees, focusing on BPO and Call Center processes, technologies, and best practices.

* Collaborate with subject matter experts to create engaging and effective training materials, including manuals, presentations, and multimedia content.

* Conduct training sessions both in-person and remotely, ensuring that all participants grasp essential concepts and skills.

* Assess training needs through analysis of performance metrics, feedback, and observation of operational processes.

* Continuously evaluate and improve training programs based on feedback, industry trends, and technological advancements.

* Mentor and coach new trainers, providing guidance and support to ensure consistency and effectiveness in training delivery.

* Stay updated on industry developments and emerging technologies to incorporate relevant advancements into training programs.

Requirements:

* Bachelor's degree in a relevant field (e.g., Education, Training & Development, Business Administration) preferred.

* Minimum of 5 years of experience in a similar role within the BPO or Call Center industry.

* Strong background in technology, with proficiency in relevant software applications, CRM systems, and telecommunication tools.

* Proven experience in designing and delivering effective training programs, with a focus on adult learning principles and instructional design methodologies.

* Excellent communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.

* Analytical mindset with the ability to assess processes, identify areas for improvement, and implement strategic solutions.

* Strong leadership skills with the capacity to inspire and motivate others, fostering a culture of continuous learning and development.

Join our fast-growing team! We're seeking a Trainer with a passion for technology and learning to elevate our BPO operations. If you have a knack for analyzing processes, mentoring trainers, and driving improvements, we want to hear from you! Apply now and be part of our innovative journey.

To apply for a position and join our pioneering team, please send your resume to [email protected] with the subject line “Application for [Job Title].

03/14/2024

Calling all CPAs! Work from home and grow your career with us. Apply now to join our dynamic team!

About the Job:
As a CPA working remotely, you will play a crucial role in ensuring accurate financial management for our client. Your responsibilities will include managing owner accounts, coordinating with residential owners and their residents/customers, and preparing monthly and year-end statements using Appfolio software.

Key Responsibilities:
- Utilize Appfolio software to coordinate with residential owners and their residents/customers.
- Prepare and manage owner accounts, ensuring accuracy and compliance.
- Generate monthly and year-end statements for owners.
- Collaborate with team members to ensure timely and accurate financial reporting.
- Stay updated on industry trends and regulations to ensure compliance.

Requirements:
- Bachelor's degree in Accounting or related field.
- Certified Public Accountant (CPA) designation.
- Minimum of 5 years of experience in accounting.
- Proficiency in Appfolio software or willingness to learn.
- Strong analytical skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a remote team.

Schedule:
- Work on shift from 9:00 am to 5:00 pm CST during US business hours.

Benefits:

- Competitive salary
- 100% WFH /Remote work set-up.
- Opportunities for professional development and career growth.

𝐓𝐨 𝐚𝐩𝐩𝐥𝐲 for a position and join our pioneering team, please 𝐬𝐞𝐧𝐝 𝐲𝐨𝐮𝐫 𝐫𝐞𝐬𝐮𝐦𝐞 𝐭𝐨 𝐩𝐬𝐬-𝐫𝐞𝐜𝐫𝐮𝐢𝐭𝐦𝐞𝐧𝐭@𝐩𝐫𝐢𝐦𝐞𝐬𝐲𝐧𝐜𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬.𝐜𝐨𝐦 𝐰𝐢𝐭𝐡 𝐭𝐡𝐞 𝐬𝐮𝐛𝐣𝐞𝐜𝐭 𝐥𝐢𝐧𝐞 '𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐟𝐨𝐫 [𝐉𝐨𝐛 𝐓𝐢𝐭𝐥𝐞].'

03/14/2024

📣📣📣 URGENT HIRING!
🚀 Urgent Hiring: Appointment Setter (100% Remote) 🚀
Join our rapidly growing BPO company and work from home! If you have 5+ years of appointment setting experience, excellent English communication skills, and proficiency in KIT CRM, we want to hear from you. Dialer experience with Apollo is a plus!

𝐓𝐨 𝐚𝐩𝐩𝐥𝐲 for a position and join our pioneering team, please 𝐬𝐞𝐧𝐝 𝐲𝐨𝐮𝐫 𝐫𝐞𝐬𝐮𝐦𝐞 𝐭𝐨 𝐩𝐬𝐬-𝐫𝐞𝐜𝐫𝐮𝐢𝐭𝐦𝐞𝐧𝐭@𝐩𝐫𝐢𝐦𝐞𝐬𝐲𝐧𝐜𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬.𝐜𝐨𝐦 𝐰𝐢𝐭𝐡 𝐭𝐡𝐞 𝐬𝐮𝐛𝐣𝐞𝐜𝐭 𝐥𝐢𝐧𝐞 '𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐟𝐨𝐫 [𝐉𝐨𝐛 𝐓𝐢𝐭𝐥𝐞].'

Don't miss this opportunity to start your meaningful career journey with us!

02/23/2024

Join our dynamic BPO team in Clark Pampanga! We're seeking experienced Interviewer with a minimum of 5 years in high-volume hiring within the BPO sector. If you thrive in a fast-paced environment and excel at identifying top talent, this opportunity is for you.

02/23/2024

Join our dynamic team in Clark, Pampanga! 🌟 We're on the lookout for 50 Customer Service Representatives to fuel our rapid growth at our fast-paced BPO company. If you're passionate about delivering top-notch customer service and possess excellent communication skills, we want YOU on board! Apply now and embark on an exciting career journey with us.

02/23/2024

🌟 Join our vibrant team in Clark, Pampanga! From Workforce Managers to Quality Assurance Specialists, Trainers to Team Leaders, we're expanding our talented pool across various pivotal roles. If you're driven, skilled, and ready to thrive in a dynamic BPO environment, apply today! "

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2323 West 5th Avenue
Columbus, OH
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