Douglas County E-911

We’re excited to introduce the newest training class at Douglas County E-911!

Over the next several months, these Communications Officer Trainees will undergo a rigorous and challenging educational process to achieve Communications Officer I status, and we know they have what it takes to succeed!

Good luck! We cannot wait to watch you all thrive!

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It's another , and it is time for a little self-reflection. Focus on your needs for a healthy mind today. Here's a short checklist of mood boosters to get you started!

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It is NATIONAL ICE CREAM DAY! 🍨

We polled our staff members and our top favorites are:
1️⃣ Chocolate Chip Cookie Dough
2️⃣ Butter Pecan
3️⃣ Chocolate and Strawberry (tied)

😋 Did your favorite make our list?

Make sure you enjoy a scoop or two! 🍦

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This week, we had the pleasure of having our newest trainees participate in Basic Life Support (BLS) training with Aundrea Morris, our Douglas County E-911 Supervisor and a Certified BLS Instructor through the American Heart Association. Aundrea led an engaging, hands-on session that equipped our staff with essential lifesaving skills. The training covered CPR techniques for adults, children, and infants, as well as, how to effectively use an AED, and handle choking emergencies for all age groups.

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Avoid tragedy:
🚘 SLOW down.
🚘 DON'T drive distracted.
🚴 BE SEEN! Use reflectors and lights and wear bright clothing.

On Tuesday, our Director, Katrina Harley, along with other members of our staff, participated in a tabletop exercise organized by Douglas County Emergency Management Director, James Queen. The exercise was a valuable opportunity to simulate a coordinated response to a large-scale incident, identify areas for improvement, and strengthen collaboration.

The event was well-attended by representatives from Douglas County and Douglasville departments, as well as the Georgia Emergency Management and Homeland Security Agency, Cobb County Fire & Emergency Services (Hazmat), Cobb County Emergency Management, Wellstar Douglas Medical Center, Georgia Department of Public Safety, Georgia Department of Transportation, American Red Cross, Paulding County Emergency Management, Rockdale County Emergency Management, and more.

Thank you to Director Queen for leading such a collaborative and insightful gathering!

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Logan's Law is named after a teen with autism and other special needs. Under the law, each county in Georgia can have its own database (often referred to as Logan's List) that includes information about people in the home with any special conditions or needs so that public safety personnel can respond more appropriately. The list includes those with physical, mental, or neurological conditions.
This feature will help us identify any triggers that may be overwhelming to a person, assist first responders in knowing who or what they need to look for, and will ensure that the units responding do so with more knowledge and compassion of an individual's special needs on scene.

This information is for emergency personnel only, and you will not have to worry about it being shared with others.

Start the form today with the link below. ⬇️

https://www.douglascountyga.gov/FormCenter/E911-20/Logans-List-Special-Concerns-Response-In-103?fbclid=IwZXh0bgNhZW0CMTAAAR2TZOWIrI5X7_mIY_NR1imqt2jVO5gUriDOc8SNK7X0zStyWHNEp6cNLuI_aem_tPLCgyFbjp4vksAeKoRjdw

If you know of anyone who could benefit from having information on file for their loved one, please forward this post to them so that all of Douglas County public safety can be properly prepared to serve in the most appropriate way.

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We want to get you the assistance you need. Whether you need a contact for compassionate, crisis-level mental care, or a more emergent need at a hospital, at Douglas County E-911, we have the tools to assist you, and we want to help you. 💚

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Seeing your beloved cat in a tree can surely be scary! We sympathize with you. However, it is not a reason to dial 9-1-1. In the case of a true emergency, such as a bank robber running away, we need our emergency lines open and available to dispatch law enforcement as quickly as possible. Seconds matter.

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We know that accidental calls will happen, and your first instinct may be to quickly disconnect the call, but WAIT! Stay on the line, and answer a couple quick questions from the operator. If you disconnect before speaking with us, we will attempt to dial your number back to check on you. Our job is to ensure that you are not in an emergency situation.

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Choose to be the reason someone smiles today! 😊

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Happy Independence Day! Today, we celebrate the land of the free and the home of the brave! We hope everyone has a safe and joyous Fourth of July! 🇺🇸

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Happy birthday month to these awesome staff members! 🥳

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Happy International Joke Day! Go make someone smile! 😁

Douglasville Police Department, we are calling you out! Tell us your best joke!

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Do you know someone with special needs? Have you heard of Logan's List? Logan's Law is named after a teen with autism and other special needs. Under the law, each county in Georgia can have its own database (often referred to as Logan's List) that includes information about people in the home with any special conditions or needs so that public safety personnel can respond more appropriately. The list includes those with physical, mental, or neurological conditions.

This feature will help us identify any triggers that may be overwhelming to a person, assist first responders in knowing who or what they need to look for, and will ensure that the units responding do so with more knowledge and compassion of an individual's special needs on scene.

This information is for emergency personnel only, and you will not have to worry about it being shared with others.

Start the form today with the link below. ⬇️

https://www.celebratedouglascounty.com/FormCenter/E911-20/Logans-List-Special-Concerns-Response-In-103?fbclid=IwAR3FWk4nnksT5I4njd1rm8bWMmPZYIC6UNRQvHuA9D51ODyKHYm-yGYzURM

If you know of anyone who could benefit from having information on file for their loved one, please forward this post to them so that all of Douglas County public safety can be properly prepared to serve in the most appropriate way.

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On this , remember that embracing vulnerability often demonstrates true strength. Let's work together to dismantle the stigma surrounding mental health, particularly among men. At Douglas County E-911, we're here to support you. Whether you need guidance over the phone or assistance from EMS, we can connect you with compassionate help and resources.

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Happy Juneteenth! Today, we honor resilience and strength in a triumphant celebration of freedom, unity, and progress. Let us continue to strive for equality and justice for all!

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June is Men's Mental Health Month, an important conversation too often overlooked. Let's foster an environment where men feel safe to talk openly, seek help without stigma, and prioritize their well-being.

Remember, men: You matter. Your mental health matters. We stand with you and encourage your happiness and health.

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Happy Father’s Day to our superhero dads and father figures who lovingly lead their families. Thank you for your sacrifices, your humor, and the powerful example you set!

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Please be aware of this significant closure. Plan an alternate route if you need I20.

Did you know that your old phone that turns on, but doesn't have cell phone service can still dial 9-1-1? While this can be beneficial to someone in an emergency, that old cell phone is often given to a child as a toy. Every day, our agency and agencies across the country receive numerous calls from children playing on phones that their guardians thought to have been a "play phone" and a "pretend conversation" when that child is conversing with us!

Please keep this in mind the next time you have an old phone lying around and are considering giving it to a small child. We want our telecommunication officers to be fully available to answer true emergency calls from our citizens and visitors of Douglas County.

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Please be aware of the road closure shared by DCFD!

🚨 Attention all commuters! 🚨

An overturned 18-wheeler on Thornton Road and Switch Way is causing some major traffic issues. Roadways are blocked, so expect some delays .

Take alternate routes if possible and drive safe!