Trek Bicycle Store

The world's best bikes and gear for road, mountain, city, and kids.

24/03/2022

Do you have a passion for cycling? Trek Bicycle of Downers Grove and Naperville are seeking Bicycle Mechanics and Sales Associates.

The ideal candidate is team driven, enthusiastic, and self-motivated. We are looking for people who will excel in a fun, fast paced environment.

Mechanic position includes pre-building, building and repairing bicycles. A wide range of technical abilities are necessary. Pay is based on experience.

Sales position includes selling bicycles and bicycle accessories, answering phones, and greeting customers, etc. No previous bicycle shop experience required.


Candidates must be available to work weekends.

We offer paid training and competitive wages. Perks include merchandise discounts, bonuses, casual dress code.

Hiring Full and Part Time

Please fill out application at:

https://www.trekchicago.com/articles/job-application-pg771.htm

Proven Positive Results Through NICA 04/12/2021

From our friend the Elmurst Bike Club President George Pastorino: Through our work as Bike Medics we have witnessed the benefits of the National Interscholastic Cycling Association (NICA) and the positive way it affects the kids that participate in middle and high school mountain bike racing. This interaction inspired me to write this article. Please read about this great program which is a sanctioned high school sport in over 30 states.

Proven Positive Results Through NICA Founded in 2009, NICA develops interscholastic mountain biking programs for student-athletes across the United States.

25/10/2021

Fix-A-Flat Workshop!
Register : https://bit.ly/3px5WE9

18/06/2021

Hiring Part-time as well.

Company Overview: Our mission is to take care of our customers. We value our team, making sure the best is on the field. We also appreciate new ideas from anywhere, inspiring others with our positive energy, dealing with reality to make the tough calls, and getting things done quickly, turning ideas into reality.

Come, join us, and help us transform the world, the bicycle, and have a blast while doing it!

Position Responsibilities:

The Sales Associate must be willing to be involved in all roles at the Trek Store. We look to the associate to fully and confidently evaluate all our customers' needs and qualify sales appropriately. With customer service being our top priority, the associate must provide exemplary skills in both product knowledge and relationship building. Ability to work in a fast paced and energy filled environment, with a positive, team focused attitude is paramount. We are always looking for quality people regardless of bike shop experience, but a passion for bicycles is a must. Position Requirements:

· Positive attitude and self-motivated to win every customer

· Provide the highest level of customer service

· Create a client base of customer relationships

· Communicate professionally with customers & team

· Our customers drive the success of our business and aim to deliver the best cycling experience to every person that walks into our store.

The boom, the shortage, and the very bright future of bikes - Trek Blog | Trek Bikes 19/04/2021

The boom, the shortage, and the very bright future of bikes - Trek Blog | Trek Bikes The boom, the shortage, and the very bright future of bikes. Plus, how to find a bike when the whole world wants to ride. Read now!

Once-Daily Bikes by Trek 02/04/2021

This is a life changer!

https://youtu.be/atoZRAfplec

Once-Daily Bikes by Trek Have you lost the spark in your life? Is the magic gone? Try all natural, fast-acting Once Daily Bikes by Trek.Common side effects may include less time in s...

28/03/2021

OUR CURRENT REPAIR turnaround time is about 4-5 weeks. If you need a repair done please bring your bike by, as we cannot access a repair without seeing the bike first. If it is a wheel or flat tire repair we will do our best to complete it within 24 hours.

Due to the extraordinarily high demand and low supply, we currently are out of stock on almost all bicycles. You can check our current inventory at trekbikes.com and a green check mark under the “add to cart button” will let you know if we have the bike in stock. We are definitely taking deposits for those willing to wait for a new bike, with various lead times of usually 90 days or more.

If we didn’t cover your question…you may message us, email us at [email protected] or text us at 708-607-5885.

Please be patient and we will do our best to return all messages in a timely fashion.

23/03/2021

What the position requires you to do

As a Service Technician, you will service and troubleshoot an array of bicycles. You will get to work hands on with the people who ride their bikes and build their confidence in you to keep their bikes running without a hiccup!

Customer service and people skills are a huge part of this position. Be motivated to make every day, every bike, and every interaction better. Prior experience is awesome, but we can also train you to build your skills

What you’ll bring to the team

Be self motivated, have a positive attitude, a team player and ready to help with anything at any time.
Communicate clearly - with your team and with your customers.
Detail focused - every detail counts, so make sure not to forget the little details.
Continued learning - always be following up on new technology, new procedures and a want to do the best work 100% of the time.

Work Order Completion = 90%

Production Mechanic completes work order tickets from the work order queue in POS in a timely manner
Perform the following services (in agreed upon timeframe)
All service shop tune-up packages from basic to comprehensive.
Ala carte services per service menu including but not limited to; Cable and housing replacement; Adjust/repair derailleur’s; Adjust/repair brakes; Replace/repair shifters; Replace chain, cassette, bar tape/grips; Wheel true and dish; Wheel builds; Overhaul suspension; Drivetrain cleaning; Disc brake and dropper post service; Inspect and assess frame and components for damage or replacement
Communicate with customers regarding timing of work order completion and/or modifications to quote based upon inspection
Miscellaneous Duties = 10%

On the spot repairs as needed
Bike builds
Safety audits
Interacting and providing great customer service with customers on the phone and in person
Perform other duties as assigned by management

Hiring Part-time as well

Videos (show all)

Revolights
Project One

Telephone

Address


639 Ogden Avenue
Downers Grove, IL
60515

Opening Hours

Monday 11:00 - 19:00
Tuesday 11:00 - 19:00
Thursday 11:00 - 19:00
Friday 11:00 - 19:00
Saturday 10:00 - 17:00
Sunday 12:00 - 16:00