Performance Consulting Associates Inc. (PCA)

PCA is a team of professionals with extensive senior-level management and consulting experience.

We have a 34 year history of providing maintenance management and engineering services to a wide range of large and small companies. Performance Consulting Associates is one of the leading providers of Maintenance Management and Asset Management solutions in North America. PCA's team of experienced professionals developed an approach that combines teamwork with industry best practices and world-cl

People are the Main Ingredient for Success 11/21/2022

Building a strong community culture takes time but the reward is worth it. Our President & CEO shares his thoughts after almost 50 years in business. https://loom.ly/RO0qUWQ

People are the Main Ingredient for Success People are the Main Ingredient for Success By Dick DeFazio, President & CEO As PCA enters its forty-seventh year, I would like to take a moment and share how lucky I feel to have worked with so many great people. I first met many of my current clients decades ago, when PCA was young, and

Timeline photos 04/15/2020

It is with great sadness we announce the passing of our dear friend and PCA Associate, Jim Davis. Jim passed away on April 8th after a courageous three year battle with cancer. Jim spent nearly 25 years working in all areas of PCA’s consulting practice, starting as a project manager, then as Director of Business Development, and Vice President of Sales. Jim was always upbeat and positive about everything he did and made many friends during his long tenure as a consultant with PCA. We will surely miss him…RIP Jimbo.

Performance Consulting Associates to Present Customer Success Story with Milliken Chemical at MARCON 2020 03/04/2020

is just around the corner! Meet our team at Booth 27, and attend our session Thursday 3/12, where we reveal how we helped Milliken Chemical achieve 95% inventory accuracy! Learn more: https://loom.ly/_9WsKDo

Performance Consulting Associates to Present Customer Success Story with Milliken Chemical at MARCON 2020 Performance Consulting Associates to Present Customer Success Story with Milliken Chemical at MARCON 2020 Leading provider of maintenance management and asset management solutions will present a process improvement engagement in which PCA helped Milliken Chemical achieve 95% inventory accuracy and b...

Timeline photos 02/21/2020

MARCON 2020 attendees: PCA is excited to be speaking in Room 301 AB on Thursday, March 12 @ 11:15 am - join us! PCA and our customer will co-present an amazing success story in which PCA helped Milliken Chemical's plant achieve 95% MRO inventory accuracy and increase maintenance services efficiency by 33%! https://loom.ly/_HLPsTU

Inventory Levels Impact Production Planning and Scheduling More than Ever: Why that Matters and How to Fix It 01/14/2020

As continues to contract, everyone from managers to and schedulers is working harder to adjust. In our latest article, we discuss how these functions intersect and offer tips to help your facility reduce parts spend! https://loom.ly/r7D8kHI

Inventory Levels Impact Production Planning and Scheduling More than Ever: Why that Matters and How to Fix It Inventory Levels Impact Production Planning and Scheduling More than Ever: Why that Matters and How to Fix It by Jim Clifford, Director of MRO Services, PCA and Dan Moss, Director of Operations PCA Today’s accelerated production lines require even more parts and supplies, managed even more efficie...

12/13/2019

Plant managers, stop wearing yourself out trying to coach MRO staff to reduce inventory costs organically. PCA’s five-part, intensive approach to inventory optimization leverages physical, procedural and technological enhancements to effect meaningful change. https://loom.ly/7AAmAoY

12/05/2019

Hey there, facility managers and inventory - did you know staff may be keeping for all the wrong reasons? In this month's blog, PCA expert Jim Clifford shows you how to identify "obsolete parts hoarders" and resolve the issues that encourage them.
https://pcaconsulting.com/obsolete-inventory-addressing-an-enemy-of-efficiency/

11/05/2019

Some people work in companies; others define them. That's the case for PCA VP of Operations Russ Reineck, who says, "I truly believe that manufacturing is a key component of America's economy." If you agree, you'll enjoy his story, here: https://loom.ly/umXR7S8

Enough is Enough Maintenance and Reliability Hiring Managers! 10/24/2019

I really enjoyed hearing your insights at . Thanks, attendees, for stopping by our PCA booth and for your interest in our talent management services. The reoccurring theme was the robust economy, which is having a negative impact on seeking highly skilled . Check out our new blog, which addresses this issue and its remedies: https://loom.ly/Gsafj1s

Enough is Enough Maintenance and Reliability Hiring Managers! Enough is Enough Maintenance and Reliability Hiring Managers! by Joel Crawford, Vice President, Performance Consulting Associates (PCA) Enough is Enough Maintenance and Reliability Hiring Managers! We know in the ideal world of finding your next maintenance team hire, you want the candidate to show....

Enough is Enough Maintenance and Reliability Hiring Managers! 10/10/2019

! If you attended or are working hard elsewhere, check out this article by expert Joel Crawford. PCA has a proven process management model for hiring and retaining great talent. , , https://tinyurl.com/yyt54cqo

Enough is Enough Maintenance and Reliability Hiring Managers! Enough is Enough Maintenance and Reliability Hiring Managers! by Joel Crawford, Vice President, Performance Consulting Associates (PCA) Enough is Enough Maintenance and Reliability Hiring Managers! We know in the ideal world of finding your next maintenance team hire, you want the candidate to show....

10/10/2019

Stop by Booth #609 at and learn the latest insights on , , and more. We'll be sharing insights from our new Playbook, a treasure trove of best practices for and firms! PCA has targeted expertise with these industries! https://pcaconsulting.com/industries/pharmaceuticals/

10/10/2019

Are you at ? Stop by - next to the information booth - and share your challenges with expert Joel Crawford. We’ll also be sharing details from our industry-leading process management model! https://tinyurl.com/yyt54cqo , ,

10/09/2019

attendees, stop by PCA - right next to the information booth - and visit with PCA experts including talent master Joel Crawford. We're sharing insights for and and . , https://pcaconsulting.com/industries/pharmaceuticals/

10/03/2019

Are challenges keeping your firm from reaching its full potential? Join us at during the Conference, where talent expert has the insights you’ll want to hear. We’ll also share insights from our industry-leading process management model and our new best practices playbook! https://tinyurl.com/yxhjszjx ,

Pharmaceuticals 09/26/2019

Life sciences and professionals take note! At , Oct 7-10 in Louisville, visit with us at for a sneak peek at our Life Sciences MRO Best Practices Playbook! Our experts will be on hand to answer your questions about , , and more. https://pcaconsulting.com

Pharmaceuticals Pharmaceuticals Asset Reliability and Management Solutions for the Pharmaceuticals and Biosciences The pharmaceutical industry is one of the most, if not the most, tightly regulated and controlled of any industry. An endless stream of local, state and national requirements, expiring patents, and tre...

09/17/2019

Are you or an associate attending , Oct. 7-10 in Louisville? Be sure you schedule a visit to ! Consulting Associates Inc. talent expert Joel Crawford will be sharing secrets to winning the race for awesome MRO reliability talent! , , https://pcaconsulting.com

09/12/2019

Is Industry 4.0 a priority for your firm? Don’t forget to persuade your people to follow it there! Big technology shifts can cause fear and resistance, as PCA reliability expert Dan Moss explains in our latest blog. Coaching personnel to understand their value in the effort will go along way to overcoming both!
https://pcaconsulting.com/reliability-centered-leadership-in-the-age-of-industry-4-0/

09/04/2019

If you are involved with in or management, don’t miss the Annual Oct. 7-10 in Louisville, KY! Performance Consulting Associates Inc. will be in and we have planned a big surprise for everyone who visits! , , https://pcaconsulting.com

Municipalities and Water Plants 08/15/2019

water and entities are 24/7 operations expected to deliver products and services without notable interruptions. PCA has developed a program to help these critical facilities document and follow best practices. https://lnkd.in/eF-hXCe

Municipalities and Water Plants Municipalities and Water/Wastewater Facilities Asset Reliability and Management Solutions for Municipalities and Water/Wastewater Facilities Municipalities, and especially their water and wastewater divisions, are 24/7 operations under high expectations to deliver products and services without notab...

Performance Plus™ Models 08/14/2019

Ready for a good read? Check out PCA's Performance Plus Model for . It's a must for achieving that everyone has wanted for decades and yet still eludes many firms. lnkd.in/gSRhmuZ

Performance Plus™ Models Performance Plus™ Methodology: The Thread of Excellence that Runs Through Everything We do One of the main reasons why asset management programs fail is that the implementing consultants lacked a functional mechanism for delivering positive, measurable change and transferring the knowledge to achi...

Storeroom Staff Mismanagement, Pt 2: The Dangers of Indifferent Personnel 08/06/2019

The is just two months away, and Performance Consulting Associates Inc. is finalizing plans for its appearance in ! October 7-10 in Louisville, we'll be sharing in , , , and more. In the meantime, read our latest blog, which offers suggestions for ending "storeroom mismanagement." https://tinyurl.com/y3w7pwg6

Storeroom Staff Mismanagement, Pt 2: The Dangers of Indifferent Personnel

Planner Training 08/01/2019

Facilities underestimate the importance of , but it's really valuable! Training helps them see the bigger picture - not only what they should be doing, but also what activities are best performed by other team members! tinyurl.com/y22vxwth

Planner Training Planner Training: Turn an Exercise in Frustration into an Opportunity for Lasting Benefit When companies hire maintenance planners, their decision may be spurred by competitors or peers, or they may have heard that planners “fix maintenance systems.” Unfortunately, maintenance planning is a comp...

More Lessons in Storeroom Staff Mismanagement 07/30/2019

Properly , enthusiastic staff are a vital component of . When management misses that point, trouble follows. Read Part 2 of Jim Clifford's series, "Lessons in Storeroom Mismanagement" for valuable insight! lnkd.in/dWRNMyS

More Lessons in Storeroom Staff Mismanagement Proactive Maintenance—Boosting Business Value; Ensuring Operational Excellence By: Jim Clifford, Director of MRO Services Last month, PCA Associate Jim Clifford shared a true story of storeroom staff mismanagement that illustrated how just one bad personnel decision can snowball into a big problem...

07/24/2019

Will we see you at in Louisville, KY? If so, stop by the PCA exhibit at Booth 609! Slated for October 7-10, 2019, the 27th annual event's theme is "Educate. Equip. Excel" - an outcome we embrace daily at PCA Consulting https://tinyurl.com/yy8azhzh

Associate Spotlight 07/23/2019

Congratulations to PCA's honored associate for Q3, Jim Clifford! Jim is a great guy who has been involved in numerous successful engagements. His expertise was instrumental in developing our Best Practices Playbook for the Pharma industry! https://tinyurl.com/y3wdlq6k

Associate Spotlight Associate Spotlight Jim Clifford PCA Director of MRO Service After working for 35 years in MRO (maintenance, repair and operations) management for a leading pharmaceutical company, Jim Clifford learned that his firm had been acquired by another large Pharma company. In 2011, ready for a change, Clif...

07/21/2019

Struggling with MRO storeroom parts and time waste? Read how a Gastonia, NC building products firm saved $4 million annually on parts retrieval costs after PCA helped them develop and maintain a best practices . Learn how we did it, here: https://lnkd.in/eTd2445

Reliability Focused Maintenance 07/16/2019

managers! Don't let minor breakdowns become financial and operational nightmares.If your operation lacks a -based program, PCA's experts specialize can help you move to and identify potential problems before they become emergencies. Learn more, here: https://lnkd.in/erTiQgz

Reliability Focused Maintenance

Lessons in Storeroom Staff Mismanagement 07/09/2019

How many firms try to save money by scrimping on qualified staff and end up losing a lot more? Here's a real-world story of just such an event, personally experienced by PCA Associate Jim Clifford, who also helped them resolve it! https://lnkd.in/e8nekYJ

Lessons in Storeroom Staff Mismanagement By: Jim Clifford, Director of MRO Services For personnel involved in maintenance repair and operations (MRO), how storerooms are staffed may be one of the greatest mysteries of all time. In reality, the answer is often disappointingly simple: whoever is available at that time and will not object

Asset Management Solutions 06/20/2019

Is your firm -centered? Do you have a plan to maximize and ? If not, check out PCA's model for fast-tracking firms to excellence. A will were you are and develop an agenda for ! https://lnkd.in/dncr8Nx

Asset Management Solutions Asset Management Solutions: Building a Foundation for Reliability, Longevity and Business Value For many manufacturing plants and other production-centered organizations, keeping up with the ongoing challenges of operations consumes most, if not all, of management’s focus. An improvement initiativ...

The True Cost of Spare Parts Inventory: The Calculations May Surprise You 06/18/2019

PCA Director of Services Jim Clifford explains why, in a modern, well-run facility, there simply is no room for excess spare parts. His calculations may surprise you. https://lnkd.in/ecKA9Ny

The True Cost of Spare Parts Inventory: The Calculations May Surprise You The True Cost of Spare Parts Inventory: The Calculations May Surprise You By: Jim Clifford, Director of MRO Services In every industry, from manufacturing to pharma, spare parts are crucial to equipment reliability. That sometimes leads purchasing managers to overstock items that are frequently used...

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Address


3700 Crestwood Parkway, Suite 100
Duluth, GA
30096

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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