White Dove Release

Professional Services

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(910) 484-5279

Doves Above

Terms & Conditions

The safety and well-being of our doves are a top priority, please read our terms and conditions so we can ensure that your special event is a memorable experience.

Release Policy:

• We will NEVER release our doves indoors or in dangerous locations.
• To ensure our doves have enough sunlight to navigate home we will not release less than 1 hour prior to sunset.
• To maintain the safety of our doves, we will not release in heavy fog, heavy rain, thunderstorms, winds in excess of 25mph, snow, or during any tornado watch.
• We will NEVER ship our doves for a self-release.
• While highly unlikely due to the bird’s strict diet prior to arriving at your event, Doves Above cannot be held liable for any adverse effects that may result while dealing with live animals.
• Our handlers will arrive at your event 30 minutes prior to the engagement and will be dressed appropriately.
• Our doves are highly trained, excellent navigators that can maneuver around without risk to any bystanders. Due to several circumstances we cannot predict how many times the doves will circle prior to beginning their navigation home again.

Overage Policy:

Doves Above is not responsible to the client for any failure to perform IF such failure is due to a delay in the event
not caused by Doves Above which causes a conflict in any of the release policies listed above. No refunds will be given.

Deposits & Payments:

• Your reservation is not confirmed until your deposit or payment has been received.
• A 50% deposit can be made to hold your reservation as long as the event date is more than 30 days away.
• Full or final payment is due 30 days prior to the event. Failure to remit final payment by the deadline may result in the cancellation of the reservation and a forfeiture of the deposit.
Cancellation Policy:
• We will completely REFUND any deposit or payment for a failure to release that results from any acts of God. In the event that weather conditions prohibit a release, clients may choose to instead have a dove display and will be refunded any differences in money.
• A full refund on deposits and payments will be issued to any customer who cancels more than 45 days prior to the event date.
• A 50% refund on deposits and payments will be issued to all customers who cancel 30 to 45 days prior to the event date.
• No refund will be issued to a customer who cancels less than 30 days prior to the event date.

A 5% fee will be assessed to cancellations which were secured by a credit card or PayPal unless cancellation falls within PayPal's 30 day limit for issuing refunds.

Monday	8am - 6pm
Tuesday	8am - 6pm
Wednesday	8am - 6pm
Thursday	8am - 6pm
Friday	8am - 6pm
Sunday	8am - 6pm