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Have you ever had to take a call from a customer before you had all the facts needed to effectively answer their questions? Rolling your calls to us ensures you're always ready before you get a customer on the line.

Another huge benefit to a live answering service? Messages can be delivered through a variety of methods including live calls, email and even SMS. You can choose how to receive messages and easily update or change message delivery systems too.

Even if your business employs a dedicated front office staff to answer phone calls, clients calling after hours will find themselves dumped into the voicemail system. An answering service can continue to provide excellent customer care throughout the night.

Imagine that you are calling a doctor or lawyer, unsure if they are still in the office. Would you prefer to hear a computerized voice and leave a message or would you rather talk to a real person who knows how to reach the person you need?

In the medical profession, it’s critical that patients with certain types of medical situations have quick access to their doctor. Short of giving them your cell phone number, having an answering service is the best way to allow them to reach you.

Do you know that outsourcing your answering service helps you realize real cost savings when compared to hiring someone in-house? You can save on the cost of seeking, hiring, training and managing a new employee.

Planning an event? You can outsource the registration and RSVP tasks to an answering service. Simply put their toll-free number on the invitations and registration forms, and let us keep track of the guest list for you.

Hiring a receptionist doesn’t just come with the expense of the receptionist. You’ll also have to spend a lot of money investing in the right telephony system. An answering service can take care of everything a receptionist would do without that investment.

Because the first answering services required an operator to connect the call from one person to another, these had several drawbacks. The operator could listen in on phone calls and if he or she was not at the switchboard to connect a phone call, callers could not contact someone else.

Many offices have certain times of the day where they have particularly high call volume. Putting everyone on hold for long periods of time is unprofessional (not to mention exhausting for the poor receptionist). Instead, an answering service can help you handle the overflow smoothly so your customers aren’t affected.

Are you a company that heavily relies on setting client appointments? If you provide your updated schedule, we can take care of scheduling the appointments as clients call.

While many companies must streamline their staffing in order to save money on salaries, the phones will always need someone to answer them. If your company can no longer afford to keep a receptionist on the payroll, it may be time to look into an answering service.

Worried that an answering service will give your customers a generic experience not suited to your business? Don’t be. The experts at an answering service are fully trained in your business, and will be able to function as if they are a part of your company.

When things get hectic at your office, it's easy to let your frustration with other things slip into your tone. Rolling your phones to us can ensure your callers always receive courteous service.

You may think you have a satellite or regional cell tower to thank for bringing instant communication to your fingertips. Before you get too techie with your praise, though, spare some gratitude for Alexander Graham Bell, the recognized father of the telephone. On his death in 1922, all phone service stopped for 60 seconds. Now that's gratitude!

More and more people are used to being able to reach a business 24/7. If no one is answering your phones during off-hours, you may be missing out on business.

Is your company a small operation that's not yet ready for a secretary or receptionist? When you're in a meeting or working for a client, an answering service can make sure you don't miss any customer calls.

There are certain times of day when call volume becomes relatively high. This can be stressful to a lone front-desk receptionist, but not for a team of operators providing professional answering services.

Do you ever feel like you must constantly choose between providing great service to the customers in front of you and those on the phone? Having an answering service take over the calls that you can’t get to will help you provide better service to everyone.

Did you know that there are actually several types of answering services available to meet your business needs? These include automated answering services, live answering services, Internet answering services, and call centers.

Did you know that the "Special" Nokia tone for receiving SMS text messages is actually Morse code for "SMS?" Likewise, the "Ascending" tone is Morse code for "Connecting People," which is Nokia's slogan.

The first service designed to intercept and relay telephone messages opened for business in Virginia in 1923. It eventually took the name Hello, Inc., and specialized in handling calls to doctor's offices.