Frederick County, MD 911

UPDATE: All phone lines are working.

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9-1-1 is working!

Due to a regional fiber outage, landlines at all Frederick County Government offices are not working. The outage does NOT impact emergency calls to 9-1-1. If you need to reach someone at FCG today, please email them or call their cell phone number.

Happy National Public Safety Telecommunicators Week to all of Frederick County's THANK YOU for everything you do in serving the citizens and fellow public safety professionals throughout Frederick County!

UPDATE: Ethan has been found safe. Thank you to the community for your assistance.

The Frederick County Sheriff's Office is currently searching for critical missing person Ethan Tripp last seen in the area of TJ High School, 1501 N Market Street, Frederick, MD 21701.

Ethan has autism. If you see him, please approach carefully. If he feels like he's in trouble he may try to leave the area.

The public is asked to: Call 9-1-1 with information., Be aware of law enforcement conducting search activity in the area.

Age: 16 years
Race: White
S*x: Male
Height: 5'11"
Weight/Build: 135 pds
Last Seen Wearing: blue jeans, black shirt, possibly a tan jacket and has an orange backpack
Eye Color: Blue
Hair: short light brown hair
Last Seen: 04-09-2024 02:15 PM

Additional Information:

There is a photo of the Ethan available on the Frederick County Division of Emergency Management's page Frederick County Division of Emergency Management.

Jordan has been found safe.

EDIT: Jordan has been found safe.

The Frederick County Sheriff's Office is currently searching for critical missing person Jordan Quigley last seen in the area of the 7900 block of Long Meadow Drive, Frederick, MD.

The public is asked to: Call 9-1-1 with information., Be aware of law enforcement conducting search activity in the area., Search outbuildings, vehicles, under porches, and other areas offering concealment.

Age: 4 years
Race: Multi-racial
S*x: Female
Height: 3 ft
Last Seen Wearing: pink pajamas with disney characters, barefoot
Hair: dark, curly hair
Last Seen: 7900 block of Long Meadow Drive, Frederick, MD

There is a photo of the person(s) available on the Frederick County Division of Emergency Managements facebook https://www.facebook.com/FCGMDDEM

Update. She has been found safe.

From the FCSO. If you see Jordyn please call 9-1-1.

UPDATE: Jordyn has been found and is safe. Thanks to all those who shared this post and for all the community members who came out to look for her.

From our partners at DFRS

🔥🚫Frederick County Fire Marshal's Office has issued a burn ban effective from 12:00pm today until further notice due to high winds and lower humidity levels.

Frederick County is warning the public of a nationwide AT&T cellular network outage this morning. Additional outage reports have been received by a smaller number of Verizon and T-Mobile customers. If you use one of these cell service providers, the outage may affect your ability to call 9-1-1.

Anyone in Frederick County having cell service problems can use the cell phone's SOS/Emergency call function. This feature can piggyback off other networks nearby to potentially connect through another working cell service provider.

Other ways to reach 9-1-1 if your cell service is affected by the outage are:

• Using another cell phone with a different cell service provider
• Using a landline or VOIP line
• Texting 9-1-1

Only call 9-1-1 for any emergency; do not call 9-1-1 to test your cell service is working.

Happy Birthday 9-1-1! The first ever 9-1-1 call was placed today in 1968 in Haleyville, AL! Ready to come serve the citizens and visitors of Frederick County in a fast paced and exciting career? We're Hiring! FrederickCountyMD.gov/work4911

Yesterday's team had some Valentine's fun coming up with great advice!

We ❤️our staff - and you could be one of them! We're hiring - find out more at www.FrederickCountyMD.gov/Work4911

Please avoid the area

UPDATE 5:27pm | Press Conference will be broadcast live on The Frederick Scanner around 5:35pm

4:49pm | Press Conference to be held at 5:30pm at the corner of East South St and S Carroll Street

S Carroll St Building Fire: 4:37pm | requesting 3rd Alarm

Those working the midnight shift tonight were excited to welcome Santa & Mrs Claus to the 911 center floor. Your Frederick County 911 Professionals all got to ensure Santa had their holiday lists and coordinated his operations plan for Christmas Eve.

Everyday the men and women of Frederick County 9-1-1 are working together with our partners in public safety to serve the citizens and visitors of Frederick County. Congratulations to the recent award winners at the Mid-Eastern APCO Fall Conference.

Interested in working for an award winning team? Join us at our next hiring event on November 15th at the Public Safety Training Center, 8am-1pm. Visit FrederickCountyMD.gov/911job for more information!

Emergency Communications Personnel Recognized at Regional Awards Event

Frederick County Emergency Communications

http://dlvr.it/Sy03Q6

Looking for a rewarding career? Craving something with excitement and energy? Seeking to be part of a team that serves the community every single day? Frederick County 911 is hosting our next hiring event on August 28th from 8am-1pm. Check out all the details below! Fill out an application and join us under the headset! FrederickCountyMD.gov/911job

Severe Storms are on the way. Take precautionary measures now. Remember that if your power is out to contact your provider.

We may have some nasty weather this afternoon/evening. Be prepared for severe weather to affect your commute.

It all starts with the call to 911! Well done to ECS Dmuchowski for his strong work in a successful outcome.

RC30 has hit the ground running and team members are now live call taking with Certified Training Officers after spending the last three months in the academy setting.
Interested in joining us under the headset? Visit FrederickCountyMD.gov/911job

Frederick County 911 is saddened to hear of the passing of Sue Mosholder. Sue served an an Emergency Communications Specialist with us for 30 years, retiring in 2011 followed by working part-time for several years. She was a voice known well to many deputies and officers throughout the county. Known as a jokester to many she worked with she always had the safety of her units front of mind every time she worked. All of us offer our condolences to her family and fire service peers in Woodsboro.

It's a Boy! 👶🏻

This afternoon Quality Assurance Administrator Williams presented ECS Halvorsen with a stork pin for successfully providing childbirth instructions on April 23. Following the International Academies of Emergency Dispatch - IAED protocols she guided the family thru the delivery of a baby boy. EMS arrived a few minutes after the birth.

ECS Halvorsen will have her delivery added to the plaque of Frederick County 911 professionals who have successfully provided childbirth instructions.

Join us Under the Headset!
Hiring Event TODAY! 8am-1pm
5370 Public Safety Pl.

Job Opportunities (General Public) | Welcome to Frederick County Government You can “Filter” to display the Job Posting(s) that meets your interest. Click on “Filter,” select “Exam Type” and select one or more of the following options:

It's been a busy week for Frederick County, 911. A big congratulations to Recruit Class 29. RC29 completed the academy portion of their onboarding training. They begin their shift assignments Saturday morning. Each recruit has been certified by the International Academies of Emergency Dispatch in Emergency Fire, Police and Advanced Emergency Medical Dispatching. In addition they have all taken their Computer Aided Dispatch (CAD) exam, ensuring they are ready to serve the citizens and visitors of Frederick County. They now begin to receive 911 calls under the direct oversight of a Certified Training Officer.

Also this week members from the Frederick County 911 Peer Support & CISM Team were in Baltimore for the International Critical Incident Stress Foundation World Congress. Attendees participated in sessions that will help support fellow co-workers and allied agency partners in the time of Critical Incidents. Classes included "Addressing the Mental Health Needs of 911, Understress & Overwhelmed: Lessons Learned from First Responders with PTSD, De-escalation: Principles and Practices, Responding to Hate Driven Incidents and many more.

Interested in joining our team? Join us at our hiring event on Monday, May 8th. Visit FrederickCountyMD.gov/911job to learn more.

Tuesday Tip! Do you hand off an old cell phone to your toddler to play with when you get your upgrade? Did you know that even a phone that's been deactivated can still dial 911? It happens more than you would think. While these phones can dial 911 they cannot be called back. Make sure you take the time to explain the importance of 911 to children.

Saturday evening several Frederick County 911 professionals attended the Tri-State Communications Consortium Annual Banquet held in Charles Town, WV. This annual event highlights the incredible work 911 professionals from Maryland, West Virginia and Virginia do daily. Numerous personnel from Frederick were also recognized for expecptional service. This years theme was 'The Roaring 20's".

ECSIII McChesney was named 2023 Dispatcher of the Year. She has been recognized for her incredible growth in the department and consistent exemplary performance.

ECS III McKenna was named the 2023 Training
Officer of the Year. She was acknowledged for her support of recruit training academies throughout the pandemic.

The Outstanding Team Performance Award was issued to Team "B". Communications Manager Heflin, Communications Supervisor Ward, ECSIII Woods, ECSIII Townsend, ECSII B. Caron, ECSII Walters, ECSII Kuykendall and ECSI Smith were recognized for their actions during a highly complex Police and Fire/Rescue incident in November 2022.

Congratulations to all these award recipients for their achievements and contributions to Frederick County. Interested in how you can join us under the headset? Our next hiring event is May 8th. Visit FrederickCountyMD.gov/911job to learn more.

A big THANK YOU to the Woodsboro American Legion Boy Scouts for the special delivery tonight for folks working the dispatch floor! We love to serve Woodsboro and all of Frederick County!

A group of Frederick County 911 professionals were in attendance at the International Academies of Emergency Dispatch - IAED Navigator conference this week in Denver. IAED is the global leader in emergency dispatch protocols. Every member of our team is trained and certified in the use of Emergency Police, Fire and Advanced Medical Dispatching. The use of these protocols ensures every single 911 caller receives the highest level of consistent service while obtaining critical information for responding field personnel and providing life-saving instructions to callers.

Those in attendance participated in various professional education sessions on items such as Quality Assurance, Addressing Dispatcher Burnout, Complex Medical Incidents, Callers in Crisis, The Telecommunicators Role in Violent Police Incidents and more.

Whacky and Tacky Fire Dispatchers for night shift! We're wrapping up on National Public Safety Telecommunicators Week here at Frederick 911. ECS III McChesney and ECS Supervisor Miss are keeping Frederick County (MD) Fire & Rescue personnel safe and managing incidents thru 0600.

Interested in joining our team in serving the citizens, visitors and public safety professionals throughout Frederick County? We're hiring! Head over to FrederickCountyMD.gov/911job to learn more!

Training doesn't stop just because it's National Public Safety Telecommunicators Week. Today Frederick County 911 hosted NENA - National Emergency Number Association's Serving Equally course at the Public Safety Training Facility. Frederick was pleased to welcome members from the Charles County Department of Emergency Services and Prince George's County Public Safety Communications to Frederick for the class.

Throughout the week members of the Administrative Team have been doubling as baristrias for the staff. Staff were provided order forms and even received delivery to their work stations! The 'Thin Gold Line' Latte has been quite popular.

Wednesday = Western Day!

All week we are celebrating National Public Safety Telecommunicators Week. Check out some of Frederick County's .

Did you know that in Frederick County all 911 emergency calls are received and processed by the professionals at Frederick County 911? This allows a single call taker to remain on the line with the caller without transferring of calls and ensuring all calls are processed using a unified protocol (Police/Fire/EMS) regardless where you are in the county. All Frederick County 911 personnel are certified in Emergency Police, Fire and Advanced EMS Dispatching thru the International Academies of Emergency Dispatch - IAED.

Thank you to our industry peers from APCO International who stopped by yesterday to visit the center in celebration of . Also thank you to County Executive Fitzwater and members of the County Council who also stopped by to recognize the hard working 911 Professionals who serve Frederick County everyday.

We continue to celebrate National Public Safety Telecommunicators Week. Monday is 'Decades Day' at Frederick 911! Fredericks stepped back in time while continuing to provide all of Frederick County the best service!

Also today we received a visit from the Maryland State Police Bomb Squad who provided an overview of their operations and equipment to those in RC29 and personnel working day shift. Plus any visit Hero Dog Sandy is a great day! #911