IVR Technology Group

Does your organization accept payments via phone or text? If not, now is your chance, and this eBook will provide you much of what you need to know.

eBook: Automated IVR Payments By Phone And Text In today’s marketplace, customer experience sets companies apart. That’s why it’s vital to offer frictionless experiences to bill payers when it’s time to make a payment. Automated payments by phone or text are quick and effortless for an increasing segment of bill payers.

Watch our demo video to learn how payments by text, using our Conversational AI chatbot, can help your customers pay their bills in less than 60 seconds. https://www.ivrtechgroup.com/payments/payments-by-text

Chatbot Demo Video: Payments By Text Allowing your customers to pay their bills through a quick and easy text message is the ultimate convenience and customer experience. With saved payment information and integration between your gateway and our Compass Automation Platform, making a payment by text takes less than a minute.

A Proactive CX strategy begins with caring about your customers’ relationships with you and proactively nurturing persistent and consistent positive experiences. https://www.ivrtechgroup.com/broadcast/proactive-cx

Proactive CX: Stay In Front Of Your Customers To keep up with consumers' rising expectations, today's companies strive to provide a connected experience across an expanding number of digital, telephone, and physical channels. These expectations are why it is essential to shift from a reactive approach to a proactive model...

We're excited about our new partnership with Payroc, and providing their merchants with secure and contactless automated payments by phone. https://www.ivrtechgroup.com/payments/partnership-with-payroc

We're Excited To Announce Our Partnership With Payroc Payroc, a global payment processing company, has selected IVR Technology Group to offer their merchants using RewardPay Choice with secure 24/7/365 automated payments by phone. Payroc's RewardPay Choice is their premium processing program, processing $33 Billion in annual payments in 46 countries.

Join us in celebrating Independence Day and the birth of our great nation, its fearless founders, and those special heroes who fought and sacrificed for our freedoms.

We took a deep dive into the impact IVR payments by phone have on three customers in three industries. In each case, the impact has been profound. Check out our blog post to learn how. https://www.ivrtechgroup.com/payments/impact-of-ivr-payments-by-phone

Understanding The Impact Of IVR Payments By Phone Companies who integrate IVR payments by phone into their bill-pay options will often see a 10 to 15 percent increase in revenue collected. These three are the tip of the iceberg. A significant percentage of people are making payments by phone for reasons that range from convenience to necessity.

Understand what we mean when we say, "We are the Engagement Conduit that enables extraordinary experiences between you and your customers." https://www.ivrtechgroup.com/ivr/what-is-an-engagement-conduit

What Is An Engagement Conduit? And Why You Need One. Our new website and branding tout that, "We are the engagement conduit that enables extraordinary experiences between you and your customers." To understand what we mean, let's think about what an "engagement conduit" might be.

Integration is often a topic of discussion with organizations seeking to automate communication with customers. Here's an explanation of integrated versus non-integrated solutions, and what each allows with communication automation.

What's the difference between non-integrated and integrated solutions? Everything we do for business today revolves around technology. Companies use systems like Enterprise Resource Planning (ERP) for managing and planning for success. These areas generally include financial, order processing, logistics, manufacturing, supply chain planning, procurement, and...

Come and get to know our new website! We are excited to share the launch of our new brand messaging and aesthetic with you this morning. Please stop by and learn more about how we are your engagement conduit. https://www.ivrtechgroup.com/

IVR Technology Group: Powerful Customer Engagement Automation We are your engagement conduite that enables extraordinary experiences between you and your customers. Powerful IVR automation for voice & text payments by phone, customer service automation, outbound voice & text campaigns, and interactive surveys.