Pomeroy

At Pomeroy, we use two key metrics, NPS and C-SAT, to monitor customer experience (CX) and satisfaction and to assist us in building lasting customer relationships. Pomeroy has outstanding scores in both metrics: +70 in NPS and 4.8/5.0 in C-SAT.

But what do those numbers mean?

Learn more: https://buff.ly/3WZ0Kbp

A nation built on dreams, unity, and freedom. Happy Independence Day, India! 🧡🤍💚💙

We’d like to welcome our new Chief Digital & Innovation Officer, Dan Huberty! Huberty will spearhead Pomeroy’s digital transformation strategy and initiatives, innovate Pomeroy’s solutions and services portfolio, and provide thought leadership to stakeholders and clients.

Read more: https://buff.ly/3AqWzxi

According to Upwork, nearly a quarter of Americans will be working remotely by 2025. While remote work yields many benefits, it can also bring security risks.

Learn how to mitigate these risks from our partner, Cradlepoint: https://buff.ly/3SpPHXf

Remote Work Security Risks and How to Prevent Them | Cradlepoint With the right SASE stack, enterprise networks are poised to tackle remote work security challenges from anywhere

Join Pomeroy, Cradlepoint, and T-Mobile for a webinar to learn about our innovative remote failover solution, designed to keep your business connected, no matter what. Discover how Pomeroy's remote failover solution can deliver the reliability and assurance your organization needs to thrive in today's connected world.

Register here: https://buff.ly/4dylEEK

Cradlepoint, part of Ericsson T-Mobile for Business

How can retailers use AI to boost customer satisfaction and stay ahead of their competition? Our partner, Toshiba, illustrates how retailers can use AI to analyze data, provide personalized recommendations, implement dynamic pricing, and more!

https://buff.ly/3WCASCS

The Role A.I. Plays in Personalizing the Retail Shopping Journey | Toshiba Commerce In the bustling world of retail, there's a delicate balance between satisfying customer desires and staying ahead of the competition. In this dynamic landscape, Artificial Intelligence (A.I.) emerges as…

As cybercriminals continue evolving their methods, businesses must adapt their security approach. To protect their organizations, business leaders must stay current on cybersecurity trends, such as zero trust, passkeys, social engineering, and more.

Learn more from our partner Veeam: https://buff.ly/3Abed8f

Pomeroy is expanding its global reach with the launch of Pomeroy Technologies India Private Limited (Pomeroy India)! Pomeroy is positioned to grow its managed services portfolio and global footprint with a new presence in Chennai and across India.

Read more: https://buff.ly/4fx4OIa

Empower your mobile and hybrid workforce like never before with Pomeroy’s Connected Worker solution bundles, powered by T-Mobile’s blazing-fast nationwide 5G network.

Learn more here: https://buff.ly/4cfKWXP

With new ways to pay popping up constantly, it’s important for businesses to stay on top of current trends. Digital wallets and contactless payments continue to be popular with consumers while smart speaker technology and BNPL are rising in adoption.

Read more: https://buff.ly/46oiVex

6 Trends Shaping Digital Payments in 2024 Our list of important payment trends, including BNPL and more.

Edge computing can help healthcare providers improve patient safety and comfort, facilitate access to real-time data, enhance physical and cybersecurity, and ensure high service availability.

Our partner, APC, explains more: https://buff.ly/4fltQtz

How edge computing is driving an evolution in healthcare How edge computing solutions help healthcare providers address a variety of challenges from staff shortages to processing real-time data.

Today we take a moment to honor all the system admins out there. Here’s to the heroes who prevent IT disasters, keep everything secure, and fight tech fires with knowledge and creativity. We appreciate you!

Security researchers and government agencies have noticed an increase in phishing emails with malicious payloads, social engineering attempts, and bad actors working to exploit the business disruption caused by the July 19th CrowdStrike event. Please be extra cautious when checking emails.

CrowdStrike’s CEO, George Kurtz, said: “I encourage everyone to remain vigilant and ensure that you’re engaging with official CrowdStrike representatives. Our blog and technical support will continue to be the official channels for the latest updates.” Get news here: https://buff.ly/4cPyHS6

Pomeroy continues to assist clients in resolving issues resulting from the event. If your company is still experiencing issues, please reach out to us for assistance through your standard support channels.

Today we recognize our advancements in AI. Let’s celebrate the impressive accomplishments of those developing and using AI to improve our world.

Learn more about the history of AI here: https://buff.ly/4cGXvMh

5G Connected Solutions from Pomeroy and T-Mobile include top-tier devices from your favorite device OEMs, merging T-Mobile’s state-of-the-art 5G connectivity with Pomeroy’s renowned device lifecycle, secure network, and field dispatch services!

Learn more here: https://buff.ly/4cfKWXP

Pomeroy has a new location! 🎉

Our new Executive Briefing Center, near Bryant Park and Times Square in Manhattan, will facilitate Pomeroy’s ability to build and strengthen relationships with clients and partners in the Northeastern region. Read more about the new Center below.

https://buff.ly/4cLaQ60

Around 70% of business partnerships end in failure, but how can you make sure yours are successful? It starts with communication, realistic expectations, and clear objectives.

Learn more: https://buff.ly/3Sn9KFN

Device as a Service (DaaS) is a subscription-based model that provides businesses with the latest in technology without the risk of an upfront investment. Improved technology lifecycle management, scalability, and sustainability are just some of the additional benefits of DaaS and why it’s worth considering.

Learn more about DaaS from our partner, Lenovo: https://buff.ly/3VIfMkQ

Happy Independence Day! Wishing you and your families a fun and safe holiday as you celebrate the gift of freedom. 🇺🇸

Introducing the Connected Worker solution bundles from Pomeroy and T-Mobile! Each bundle includes cost-effective, fast, and secure 5G-enabled devices and device and network services for the modern workplace.

Learn more here: https://buff.ly/4cfKWXP

A private cloud is a cloud in which all resources belong to one organization. This type of cloud offers control, customization, upgraded security, stable costs, and improved performance, but, as with anything, there are disadvantages as well.

Read more: https://buff.ly/3Wl68a5

This healthcare organization sought new technology and tools to transform its support for 1,900 users and their 2,500 devices.

Pomeroy deployed its integrated Enterprise Services Platform and Service Desk in the Cloud. Over five years, this dramatically improved user and device uptime, faster issue resolution, and ≈25% cost reduction.

Read more: https://buff.ly/4bbL8Go

49% of IT leaders who responded to the 2024 State of the CIO Study say they expect to play a more strategic role in the upcoming years. These ten projects, from AI to customer experience, are expected to be the main focuses of these IT leaders.

https://buff.ly/3VcIbk9

Which challenges and opportunities are grocers thinking about in 2024 and beyond? 🛒 Our partner, BlueStar, surveyed 120 grocery executives across the United States to understand trends and identify growth opportunities.

Read the report, courtesy of HP and Intel, for some great insight into what’s moving the industry forward: https://buff.ly/45ocyri

We extend our congratulations to Dick Gregoire, Director of Product Services, on his retirement after 24 years with Pomeroy.

Dick, thank you for your leadership and your commitment and dedication to employees, clients and partners throughout the years!

We wish you all the best in this new season as you enjoy time with family, travel and embark on new adventures!

This top bedding manufacturer sought a new network operations model and techniques to improve network stability.

Pomeroy established 24/7 support for the production plant and data center and established regular communications to collaborate on Continuous Service Improvement opportunities.

Network management costs were reduced by nearly 50%, and customer satisfaction was dramatically improved, earning Pomeroy the highest client ratings of any business partner or vendor!

https://buff.ly/45hbgyo

Ready to take your IT projects global? Pomeroy's Strategic Technical Staffing Services provides flexible staffing solutions that meet your unique requirements, with operations in 13 EMEA countries and strong delivery partnerships in LATAM and APAC!

Partner with us for unparalleled expertise in strategic IT staffing across the world. https://buff.ly/3OTnHsZ

Hybrid work is great for providing employees with multiple workplaces and widening hiring options, but it can also come with challenges. Security, user experience, IT, and collaboration must all be addressed.

Read more about how HP and Pomeroy implement digital workplaces to solve these challenges: https://buff.ly/4aIDfbp

How digital workspaces can secure hybrid work Find out what digital workspaces are, the hybrid work challenges they address, and how companies are successfully implementing them. Credit: iStock The enterprise workplace has changed significantly over the past few years with the rapid adoption of hybrid work. Organizations across all industries c...

Maximize network performance with an agile, flexible, managed network that securely connects people with data and applications for a seamless quality experience. Explore Pomeroy’s Managed Services powered by Cisco Meraki.

https://buff.ly/3UymESQ