Superior-I.T. Solutions Inc.

We are currently looking to hire an IT support technician.

Must have RMM experience and prefer you have PSA/Ticketing experience. Solid background in networking, Windows, hardware. Please submit resumes to: [email protected]

There is currently a nationwide VoIP services issue affecting hundreds of thousands of customers.

https://www.zdnet.com/article/voip-company-battles-massive-ransom-ddos-attack/

https://www.bleepingcomputer.com/news/security/bandwidthcom-is-latest-victim-of-ddos-attacks-against-voip-providers/

Bandwidth.com is latest victim of DDoS attacks against VoIP providers Bandwidth.com has become the latest victim of distributed denial of service attacks targeting VoIP providers this month, leading to nationwide voice outages over the past few days.

Careful what tools and applications your MSP uses.....

From Allstate to an unnamed MSP:

You are receiving this email because the following computers in your agency have Kaseya, Datto and/or Ninja remote monitoring and management (RMM) software installed.

--redacted-- As announced in this Gateway article, Allstate will begin blocking the running and installation of this software effective September 27. This change is being made to mitigate the risks of this software:

Allowing support vendors to view an agency computer without the agency user's knowledge, which could expose PII and/or PHI

Being used in supply chain ransomware attacks that could impact both your agency and Allstate

Causing errors when you or your staff attempt to access Allstate applications from the computers that have this software installed In most cases, this software was installed by a third-party IT service to assist with the maintenance of your computers or you installed a utility to allow remote access to your computers when away from your office.

What you need to do

You are strongly encouraged to work with your IT service provider to remove this software from all computers as soon as possible

Please consider using the Agency Vendor Consultation process to have other remote monitoring and management providers evaluated prior to installation if this type of software is still needed in your agency

Please review the Gateway article, which went live September 22, for additional details and contact [email protected] with any question not covered in the article or FAQs.

Is your business prepared? Backups? Disaster recovery plans? Business continuity plans

Merry Christmas to all!!