KSU University Information Technology Services

Happy Friday, Owls! Next week our workshops are all about Adobe.
Join us by registering in OwlTrain. 🦉

Adobe Express: https://ksu.percipio.com/liveCourse/33107979-de35-4f52-8016-b44b07db3adb?sharelink=WW3bD5ors

Adobe Photoshop Express: https://ksu.percipio.com/liveCourse/27185687-ca99-4a29-b2de-b89a5dd7ec01?sharelink=o_NQ4OWV-

Adobe Rush: https://ksu.percipio.com/liveCourse/3bf50e50-365e-49ed-a8c7-ea9a1872acaa?sharelink=JO_ABaNhe

While the Service Desk is closed on occasion, the Knowledge Base is available 24/7! 😍

Search to Knowledge Base for any questions you might have about KSU technology.

🔗 https://kennesaw.service-now.com/sp?id=kb_view2

Happy Monday, Owls! 🦉We hope you are having a great Summer semester, or simply a great summer without any classes! 🌞

We hope you're having a great week, Owls! 🦉

Faculty and staff: You can upgrade to Windows 11 today—it's easy! If you have questions or concerns, UITS is here for you:

🖥Create a service ticket by going to service.kennesaw.edu/technology (the link is in our BIO as well).

Call or email:

⚫️ Students:
☎ 470-578-3555
📧[email protected]

🟡 Faculty and staff:
☎ 470-578-6999
📧 [email protected]

Knowing the best place to store your data can be confusing, but UITS is here to help! 😊

☁ OneDrive is perfect for saving and sharing unrestricted information such as campus maps and class schedules, as well as for FERPA-protected information such as student grades and student ID information.
🚫However, Owls should never store confidential information—for example, passwords and social security numbers—on OneDrive.

📄For detailed guidelines on data management at KSU:
https://uits.kennesaw.edu/document-management/index.php

❓Do you have questions about technology at KSU?
❕UITS has answers!

🔗Go to the Knowledge Base and search for answers:
https://kennesaw.service-now.com/sp?id=kb_category&kb_category=2aaf90f21b252d90457cedf7b04bcb1b

Join a workshop to unleash your creativity with professional design skills in Canva, or dive into the world of AI with Microsoft Copilot!

📅 Mark your calendar, and register in OwlTrain. 🦉
Canva: https://ksu.percipio.com/liveCourse/5095ff23-66e4-48bd-9d7b-b5203190e852?sharelink=aYyofV01b-Ua

Copilot: https://ksu.percipio.com/liveCourse/58cf5e23-af0d-47ab-b328-e376a633a9d9?sharelink=-eT7BBRdT

Happy summer travels, Owls! 🦉

KSU’s free VPN is your secret weapon for secure connections on public WiFi. 🔐

🔗For instructions on how to download and install the VPN on Windows, Mac OS, Android, and iOS follow this link: https://uits.kennesaw.edu/vpn/index.php

🎥Do you need audiovisual equipment, or have technology questions?

Find our Walk-Up Support and Equipment Check-Out Counters on both campuses.

🏢Marietta Campus:
Academic Building, lower level

🏢Kennesaw Campus:
Sturgis Library, Fourth Floor (Suite 4500)

Put Microsoft Copilot in your pocket! 📲

To learn more about Copilot, join our Copilot workshop next week! 😃

UITS wishes you a great start to your Summer classes! 🌞

Do you want to connect to the WiFi, have questions about Microsoft Copilot, Duo, or other technology you use at KSU?
🔍
Explore our Knowledge Base for tips, tricks, and solutions: https://kennesaw.service-now.com/sp?id=kb_view2

📈 Ready to EXCEL in June? UITS is hosting four FREE workshops next week. 😀

Join us by registering in OwlTrain. 🦉
https://owltrain.kennesaw.edu/

Welcome Class of 2028! 🎉
UITS is at the New Student Orientation, come by and say hello.
😃
If you have any issues with KSU technology, UITS is here for you!

🖥Create a service ticket by going to service.kennesaw.edu/technology

Call or email:

⚫️ Students:
☎ 470-578-3555
📧[email protected]

🟡 Faculty and staff:
☎ 470-578-6999
📧 [email protected]

The Kennesaw Checkout Counter is in a new location! 😊

🕐 Hours of operation for the Checkout Counters on Kennesaw and Marietta:

Monday–Thursday: 8 a.m.–9 p.m. Friday: 8 a.m.–5 p.m.
Saturday–Sunday and holidays: closed

On Monday, May 27, the KSU Service Desk is closed in observance of Memorial Day. 🇺🇸
We will be back on Tuesday.

🦉OwlTrain is an amazing resource!
Download the app, and access it at your convenience. 📱

Winter, Spring, and Summer, UITS is here for you year-round. 😃

Create a service ticket ANYTIME!
🖥 Go to service.kennesaw.edu/technology

OR you can call during our Service Desk Hours:
🕑
Monday–Thursday: 7:30 a.m.–10 p.m.
Friday: 7:30 a.m.–5 p.m.
Saturday: 8 a.m.–5 p.m.
Sunday: 1–5 p.m.

Students:
☎ Call 470-578-3555

Faculty and staff:
☎ Call 470-578-6999

The Kennesaw Checkout Counter will be in a new location! 😃

🕐 Semester hours of operation (beginning the first day of classes)
Monday–Friday: 8 a.m.–5 p.m.
Saturday–Sunday and holidays: closed

🕐 Hours when classes are not in session
Monday–Friday: 8 a.m.–5 p.m.
Saturday–Sunday and holidays: closed

✅Hours of the Marietta Checkout Counter:

🕐 Semester hours of operation (beginning the first day of classes)
Monday–Thursday: 8 a.m.–9 p.m.
Friday: 8 a.m.–5 p.m.
Saturday–Sunday and holidays: closed

🕐 Hours when classes are not in session
Monday–Friday: 8 a.m.–5 p.m.
Saturday–Sunday and holidays: closed

😄 Enjoy the beautiful summer weather! If technology troubles are clouding your day, contact UITS! 🌞

Create a service ticket by going to service.kennesaw.edu/technology

⚫️ Students:
☎ 470-578-3555
📧[email protected]

🟡 Faculty and staff:
☎ 470-578-6999
📧 [email protected]

😀 Such great workshops!

📅 Mark your calendar, and join us by registering in OwlTrain: owltrain.kennesaw.edu

Maymester classes are intense! 🤯 Don't let technology be the reason you get behind.

🙂UITS is here for you:

📃Create a service ticket by going to service.kennesaw.edu/technology

⚫️ Students:
☎ 470-578-3555
📧[email protected]

🟡 Faculty and staff:
☎ 470-578-6999
📧 [email protected]

Happy Monday, Owls! 🦉

If you have questions or concerns about the Windows 11 Upgrade, UITS is here for you:

🖥 Create a service ticket by going to service.kennesaw.edu/technology

Call or email:

⚫️ Students:
☎ 470-578-3555
📧[email protected]

🟡 Faculty and staff:
☎ 470-578-6999
📧 [email protected]

Are you interested in artificial intelligence (AI)?
We've got just the right workshop for you! 😀
Learn about Microsoft Copilot, a powerful new AI tool. You’ll discover how to . . .
• Use Copilot securely
• Use Copilot to generate, revise, and proofread text
• Use Copilot to generate images
• Create effective prompts to get what you want from Copilot
• . . . and more!

🦉Join us by registering in OwlTrain: https://ksu.percipio.com/

Aren't you glad that classes are not in session on this rainy day? ☔
If you are working between the semesters and are in need of technology help, UITS is here for you! 😊

🕟 Service Desk hours when classes are not in session
Monday–Friday: 8 a.m.–5 p.m.
Saturday–Sunday and holidays: closed

🖥Create a service ticket by going to service.kennesaw.edu/technology

Call or email:

⚫️ Students:
☎ 470-578-3555
📧[email protected]

🟡 Faculty and staff:
☎ 470-578-6999
📧 [email protected]

🤔Keeping up with AI, especially Copilot, Microsoft's AI-powered chatbot, sparks many questions.

UITS has some of the answers! 😀

Hooty hoo! It's time to celebrate your achievement, Owls! 🎉🦉

It's a busy time for Owls: Finals, Commencement, and soon Mother's Day! 💐
Remember cybersafe online practices so you can enjoy celebrating without worries. 😍

❗️It's the last one! 📰Read the May issue of CIO Insight:https://uits.kennesaw.edu/communications/CIO_Insight_May_2024.pdf

💡Starting Monday, May 6, you will receive The Weekly Feed conveniently in your inbox.

📬The Weekly Feed is KSU’s official digest of events, information, and announcements from around the university—including updates about the technology you use at KSU.

📅Get out your planner and mark the dates for these great workshops in May! They are FREE, and all Owls are welcome. 🦉

💻Register and join via OwlTrain: https://ksu.percipio.com/channels/d5a76e4e-2132-44e6-901c-285c6cbb1ebf

It's the last day of classes! 😊
UITS hopes you had a great Spring 2024 and are ready to ace those finals! 💯

❗Starting tomorrow, the Service Desk will have different opening hours.

🕟 Service Desk Opening Hours when classes are not in session:

Monday–Friday: 8 a.m.–5 p.m.
Saturday–Sunday and holidays: closed