PerfectServe

Learn how Prisma Health transformed and for their care managers to improve the patient experience and staff satisfaction. Join the webinar September 17 at 1 PM ET to hear practical advice on streamlining workflows and boosting care team coordination!

Register now 👉 https://bit.ly/3X9iPDz

Today, we remember the events of 9/11. We honor those who lost their lives, the heroes who risked everything, and the strength of a nation that stood together in the face of tragedy.

We will never forget.

During this , we're thanking all administrators, social workers, care team staff, nurses, doctors, janitorial staff, and all others who work in or with assisted living homes and communities.

From patients who stay briefly to heal from a procedure to our elderly community members living in an assisted community full time, we thank you for the care and support you give and see how crucial you are! 💗

When every second counts, our telestroke team alerts make a real impact. ⏳

A regional health system implemented PerfectServe’s team alerts to activate the right specialists at the right time, drastically improving response times for care. By ensuring that neurology teams are notified within seconds, they’ve reduced delays and enhanced patient outcomes. 🏥💡

Discover how this technology is transforming stroke care. 🔗 https://bit.ly/3Wjgy9J

The holidays are coming! 🎄 Whether it’s office closures or abnormal hours, holiday scheduling in healthcare is no small task.

We’ve got essential tips to help you create efficient schedules that keep your operations running smoothly and your staff happy during the busiest time of the year.

Read more in our latest blog: https://bit.ly/4ffXO2m

Unity Health Toronto's St. Michael's Hospital had long used Excel spreadsheets to build schedules for a group of 30 anesthesiologists. This process required 100+ hours of scheduling work each quarter, and they often had trouble equalizing shift types among providers and keeping track of their clinical assignments.

After implementing , time for schedule builds was reduced by 75%, and the group's providers also saw a 45% increase in total time allocated for non-clinical and academic time.

Check out the full story to see how Lightning Bolt made the scheduling process better from start to finish while improving provider wellness and resource optimization as a byproduct:

How To Balance Clinical Assignments and Provider Preferences with Rule-Based Scheduling Learn how St. Michael’s improved clinical and academic shift balance and boosted provider satisfaction with rule-based scheduling.

Nurses are at the heart of healthcare, and effective communication is key to their success. Our comprehensive guide offers a step-by-step process for selecting the best communication platform for nurses: https://bit.ly/4bVPxOQ

Discover how the right solution can:
🩺 Simplify patient handoffs
🚨 Integrate nurse call to cut down response times
⚡ Speed up decision-making and reduce delays
💬 Enhance communication post-discharge
🔕 Manage alerts to minimize alarm fatigue
📈 Deliver instant notifications for critical results

Empower your nursing team with the technology they need to provide exceptional care. Download the guide now!

Empowering Nurses, Enhancing Care - PerfectServe A Step-by-Step Guide to Selecting a Nursing Communication Platform Empower nurses with a communication platform that makes it easier to connect with the entire care team. This guide outlines a step-by-step process for selecting the right platform for nurses that will: “PerfectServe has changed con...

Help us recognize David Kensora, RN, a hemodialysis nurse at Ascension St. John Hospital in Detroit, MI. David has worked at St. John's for 42 years—yes, that's four decades in various nursing roles! He's been a hemodialysis nurse for 20 years now, which we believe is quite fitting for the title of "Nurse of Note" 💜

David, thank you for your many years of service, and congratulations on being one of this year's Nurses of Note!

PerfectServe sets the bar with advanced call routing that stands out for its quality and seamless integration of both on-call and physician scheduling—all in one solution. No need for third-party contracts means more functionality with less complexity. That’s how we help you stay competitive and efficient.

Unlock the full potential of your care team! 🚀🔑

During a patient’s recovery, many hospital team members work together to coordinate care, monitor progress, and plan discharge. Keeping this team in sync isn’t always easy, but Prisma Health has found a way.

Join us on September 17 for a live webinar where they'll share how their scheduling and communication workflow supports both the patient experience and promotes staff satisfaction. Don’t miss out on these valuable insights!

https://bit.ly/3X9iPDz

Transformation is key in healthcare. But what does it take to navigate change successfully? 🌐

The latest Gartner report explores the RTHS (real-time health system) principles that are driving innovation. Learn how PerfectServe is channeling these insights to deliver powerful outcomes.

Check it out here: https://gtnr.it/46NiOta

Faced with a tight deadline, a large health system had just three months to replace their scheduling platform. How did they manage to deploy a solution across 25 hospitals and 2,500 providers in that time? Our latest case study reveals how the Lightning Bolt team used a “rapid enterprise deployment approach” to pull it off.

Key takeaways:

⏱️ Timeline: Completed within 3 months across 25 hospitals
📈 Scalability: Efficiently managed 2,500+ providers
🔄 Transformation: Streamlined workflows and improved patient care

Read more about how they executed this project on an abbreviated timeline and the results they've seen so far:

How To Rapidly Deploy a Scheduling Solution Across a Large Health System - Lightning Bolt Solutions Story Highlights Background St. Luke’s Health System is a non-profit hospital network founded in 1902 that serves southern Idaho, eastern Oregon, and northern Nevada. The Idaho-based system was established as a multi-location health system in 2006 and today encompasses eight medical centers, over ...

Schedules impact every aspect of care delivery. A good schedule sets providers up for great patient care, but the downstream impact of a bad schedule can lead to overworked and overburdened providers. 😓

The good news? Schedules created to optimize workflows, accommodate provider preferences, and maximize productivity can improve levels. That means happier patients 😊, more satisfied providers 🩺, and much less costly turnover! 💼

Read why here:

How Optimized Scheduling Improves Employee Retention Discover how optimized scheduling in healthcare can reduce provider turnover, enhance satisfaction, and boost productivity. See real-world results with our advanced scheduling solutions.

On a recent episode of Ben Marley's The Pivotal Podcast, PerfectServe VP of Miriam Halimi delivered some fascinating insights on the challenges CNIOs face in today’s healthcare landscape.

Dive into the blog recap to learn more about her journey and the innovative work she’s doing at PerfectServe. 🎧 Don’t miss the full episode!

https://bit.ly/3VC670o

Nurses need the right tools for success! 📱

Deploying smartphones in healthcare isn’t just about technology—it’s about improving patient care and supporting your nursing team. 🩺 Our blog breaks down the 10 essential steps you need to take to ensure a smooth, effective rollout. From testing durability to ensuring secure operating systems, we’ve got you covered. Dive into our comprehensive checklist to avoid common pitfalls and ensure your devices work as hard as your nurses do.

👉 Read the full blog and start planning your deployment today: https://bit.ly/4fgBuFO

🚀 "Lightning Bolt Scheduling saves a lot of physician hours." —CMIO, February 2024, KLAS Research Testimonial

When it comes to streamlining operations, smooth integrations, and enhancing physician efficiency, Lightning Bolt shines. With seamless EHR integration and support for dual authentication, it’s no wonder this customer has experienced a problem-free rollout. 🌟

Discover how Lightning Bolt Scheduling can power up your healthcare organization: https://bit.ly/4cCDTIp

In healthcare, every second counts. Discover how Beebe Healthcare transformed its provider scheduling with Lightning Bolt, leading to improved patient care and happier providers. From cutting down on no-shows to boosting team morale, this story highlights the real impact of efficient scheduling.

Check out the full success story and see how Lightning Bolt can make a difference for your team!

How Integrating Communication and Scheduling Workflows Enhanced Patient Care - Lightning Bolt Solutions See how this health system cut scheduling time by 50% by ditching Excel using this provider scheduling solution to reduce errors and improve communication

A smooth patient handoff isn’t just a nice-to-have; it’s a must! 📝

Learn how nurses are key to getting it right! Dive into our blog for tips and best practices, and check out the comprehensive handoff checklist below. 👩‍⚕️💬

More here: https://bit.ly/3WVNkN2

PerfectServe's mission is all about partnering closely with health systems to build and implement communication and scheduling solutions that exceed their expectations. This commitment to delivering for customers is why we’re working to proactively address the recent Centers for & Services update that allows providers to transmit text orders via secure messaging platforms.

We hosted a roundtable discussion with industry leaders to discuss the implications of this update and how this texting protocol might be implemented. Check out the recap here: https://bit.ly/4cRH14u

CMS Update: Texting Patient Orders in Healthcare - PerfectServe The Centers for Medicare & Medicaid Services (CMS) recently issued a memo updating its stance on the practice of texting patient orders.

At Genesis Healthcare System's Center of Surgical Excellence, the practice manager and medical director used to put quarterly schedules together for 11 providers and 6 APPs using Microsoft Word.

After switching to , they saw a 97% reduction in time required to build schedules, which are now auto-generated in just five minutes. The Lightning Bolt team is also committed to their success. In one instance, a consultant woke up at 3 AM to conduct a training session for practice staff.

Download the full success story here:

How to Promote Efficiency, Transparency, and Equity with Optimized Provider Scheduling - Lightning Bolt Solutions Learn how the Genesis Surgery group used optimized provider scheduling to promote transparent and equitable schedules.

In healthcare settings, important information is being exchanged all the time—📞 calls, 💬 messages, 🧪 lab results, 🛎️ nurse call requests, and so much more.

PerfectServe's ability to facilitate all of this information comes from the power of . ⚙️💡

Learn more about the root of our industry-leading clinical workflow expertise:

Healthcare Messaging: How Dynamic Intelligent Routing Works Healthcare messaging matters to both clinicians and patients, but it's expected to work like a regular call or text to your friends. DIR® is here to fix this.

✨ Building physician schedules by hand? We get it—it's time-consuming and complex. But with Lightning Bolt, creating fair schedules is easier than ever. Here’s how we help:
⚖️ Ensure equitable shifts for all physicians
⏰ Reduce time spent on manual scheduling
🤝 Improve collaboration and communication
📊 Gain data-driven insights for better decision-making

Ready to transform your scheduling process? Learn more in our latest blog: https://bit.ly/4djOybP

Struggling with manual provider scheduling? 🔧

Lansing Pediatric Associates made the switch to Lightning Bolt Scheduling, transforming a time-consuming process into a streamlined, efficient workflow. The result? Optimized schedules, happier providers, and improved patient satisfaction.

Discover how Lightning Bolt can revolutionize your scheduling game: https://bit.ly/4dKnpin

If you're not an avid fan of mathematics, there's a good chance you've never heard of combinatorial optimization. 🧮 We're here to give you a crash course on why it matters. Hint: It's the "secret sauce" behind our scheduling technology. ⚡

Click through to learn more about the power combinatorial optimization: https://bit.ly/465F1kz

PerfectServe makes communication seamless and protects clinicians' privacy by masking cell phone numbers. No more juggling personal phone numbers—just easy, secure, and efficient contact. Plus, with on-call schedules and PHI protection all in one place, PerfectServe makes healthcare communication a breeze. 😎

From providing nurse education to delivering babies to making patients smile, it's no wonder Barbara Carson, the Labor and Delivery Director at East Jefferson General Hospital, is a Nurse of Note! Don't miss this profile that details her nursing story, including her love of educating fellow nurses and her support for Shared Governance ⬇️

https://bit.ly/4dteMZT

Nurses of Note 2024: The Labor and Delivery Director - PerfectServe Learn the life story of Barbara Carson, Nurse Manager and Labor & Delivery Director at East Jefferson General Hospital in Metairie, LA.