RGV I. T. Support

Computer Repairs, Network Security, Data Backup, Network/Telephone Wiring, and more.....

Our mission is to enhance the support services we provide to our customers in the Rio Grande Valley. We provide support in the following cities: La Joya, Palmview, Mission, McAllen, Edinburg, Pharr, San Juan, Alamo, Donna, Weslaco, Mercedes, La Feria, Harlingen, Brownsville, and any other town in between. Contact us and we will help you resolve any issues, quickly and efficiently.

Photos from RGV I. T. Support's post 08/16/2024

Running cat6 in this whs

Photos from RGV I. T. Support's post 01/23/2024

Network area was a mess. We installed rack mount and organized their equipment.

01/23/2024

Liaison services. We take that responsibility for our clients. Coordinate with software companies for software updates and repairs.

08/04/2023

PSA

Over 640 Citrix servers backdoored with web shells in ongoing attacks 08/04/2023

https://www.bleepingcomputer.com/news/security/over-640-citrix-servers-backdoored-with-web-shells-in-ongoing-attacks/amp/

Over 640 Citrix servers backdoored with web shells in ongoing attacks Hundreds of Citrix Netscaler ADC and Gateway servers have already been breached and backdoored in a series of attacks targeting a critical remote code ex*****on (RCE) vulnerability tracked as CVE-2023-3519.

Dish Network likely paid ransom after recent ransomware attack 05/21/2023

https://www.bleepingcomputer.com/news/security/dish-network-likely-paid-ransom-after-recent-ransomware-attack/amp/

Dish Network likely paid ransom after recent ransomware attack Dish Network, an American television provider, most likely paid a ransom after being hit by a ransomware attack in February based on the wording used in data breach notification letters sent to impacted employees.

Data of 237,000 US government employees breached 05/16/2023

https://www.reuters.com/world/us/data-237000-us-government-employees-breached-2023-05-12/

Data of 237,000 US government employees breached The personal information of 237,000 current and former federal government employees has been exposed in a data breach at the U.S. Transportation Department (USDOT), sources briefed on the matter said on Friday.

Make them pay: Hackers devise new tactics to ensure ransomware payment 05/16/2023

https://www.csoonline.com/article/3696168/make-them-pay-hackers-devise-new-tactics-to-ensure-ransomware-payment.amp.html

Make them pay: Hackers devise new tactics to ensure ransomware payment Payouts from ransomware victims declined by 38% in 2022, which has prompted hackers to adopt more professional and corporate tactics to ensure higher returns.

05/10/2023

https://amp.thehackernews.com/thn/2023/05/new-ransomware-strain-cactus-exploits.html

New Ransomware Strain 'CACTUS' Exploits VPN Flaws to Infiltrate Networks Heads up! CACTUS, a new ransomware strain, is targeting large commercial entities by exploiting known vulnerabilities in VPN appliances.

Hundreds of banking apps at risk from the new Nexus Android trojan 03/31/2023

https://www.foxnews.com/tech/hundreds-banking-apps-risk-new-nexus-android-trojan

Hundreds of banking apps at risk from the new Nexus Android trojan A new online banking threat has the ability to evade security measures and steal your information. Kurt "Cyberguy" Knutsson tells you how you and your information can stay safe.

Frustrated Dish customers still spending hours on hold weeks after ransomware attack, they say 03/24/2023

https://www.nbcnews.com/news/us-news/frustrated-dish-customers-still-spending-hours-hold-weeks-ransomware-a-rcna76181

Frustrated Dish customers still spending hours on hold weeks after ransomware attack, they say “I got the message that says, ‘Our call volume is unusually high.’ It says, ‘Your wait time is 847 minutes,’” one customer said. “That’s over 14 hours.”

New victims come forward after mass-ransomware attack 03/22/2023

https://techcrunch.com/2023/03/22/fortra-goanywhere-ransomware-attack/

New victims come forward after mass-ransomware attack The list of victims mass-hacked thanks to a security flaw in Fortra's GoAnywhere software is growing — but the known impact is murky at best.

Photos from RGV I. T. Support's post 01/27/2023

Buzzing sound and fan was spinning slower than normal. PC would sometimes overheat and shut down. $9 dollar part plus labor.

01/27/2023

Client, a doctors office, was having trouble uploading scanned files to their EMR. Turned out the DPI was to high which resulted in the file size being over the limit for that database.

Maybe you need a workstation instead of a PC 12/14/2022

Workstations are beefy but get a gaming pc to play.

https://www.computerworld.com/article/3682652/maybe-you-need-a-workstation-instead-of-a-pc.html

Maybe you need a workstation instead of a PC For most people, most of the time, a mainstream Windows PC delivers all the performance you need. But for high-end users (and gamers) the devil is in the details.

NSA says Chinese hackers are exploiting a zero-day bug in popular networking gear 12/14/2022

citrix users read this

https://www.google.com/amp/s/techcrunch.com/2022/12/14/nsa-says-chinese-hackers-are-exploiting-a-zero-day-bug-in-popular-networking-gear/amp/

NSA says Chinese hackers are exploiting a zero-day bug in popular networking gear The U.S. spy agency says APT5, a notorious China-backed cyber espionage group, is actively exploiting the vulnerability.

Photos from RGV I. T. Support's post 11/22/2022

Today we started moving a client from one office to another. we moved their phone system and ran wires to new office spaces.

Another client needed help accessing cameras in their warehouse from their corporate office. Used nvr website with registration code.

Photos from RGV I. T. Support's post 11/22/2022

Converting a scanned Form into a fillable pdf document.

11/22/2022

Friday November 18th.

We ran wire in 2 buildings for network and telephone.

Cross connected patch panels and terminated the wall plates. We also mounted TV s and his the wire behind raceways. We hid the DVR s behind the TV s.

Photos from RGV I. T. Support's post 11/22/2022

Thursday November 17th we got a call about a computer that would not boot. We wound up reinstalling windows and setting up the computer for use.

At another location we started running wires and activated phone extensions.

Checked an All in One of with screen that has a dark spot. We ordered a replacement.

Ended the day by creating a user on an Active Directory and set them up on a work station.

Photos from RGV I. T. Support's post 11/22/2022

Last Wednesday. A computer, serving as host, was stuck in public mode after a power outage. The other computers were blocked from accessing the host application. The usual switch was not available so I used a work around in which I activated network discovery. The system prompted me to approve activating it in public mode or switching to private mode. I was able to switch it to public mode and the host was no longer blocked.

At another location we removed McAfee, activated Windows Defender, and made sure it was up to date. Also installed Office 365.

Then ended the day repairing a software error by removing it, clearing temp files and unnecessary registry entries then reinstalling the program.

Solid Day!

Photos from RGV I. T. Support's post 11/22/2022

Pics from last week. New computer setup. Backup files and restore on new system. Installed and created backup plan using WD Software from a network storage device.

At another office we replaced a computer with one that we upgraded. Backup and restore files. Installed quickbooks and updated the databases. Installed printer. We also ran 2 wires to a show case.

Ended day upgrading a computer. We replaced the hdd with an ssd and added 16gb of ram. I installed and activated Windows 10.

Photos from RGV I. T. Support's post 11/14/2022

Pictures from Friday. Upgraded 3 computers with 16gb of ram, a solid state drive, and latest version of Windows 10. Delivered them and set them up in 2 offices. New setup in one office and the other office I transferred their files and programs. Setup scanning and printing too.

Call or msg me for an appointment.

956-638-2083

I can be contacted thru Messenger, Instagram etc.

11/07/2022

$40 dollars for an on site diagnosis. Service includes diagnosis of problem and total cost to repair. If you hire me to fix it, I will waive the $40 fee.

Photos from RGV I. T. Support's post 11/06/2022

$40 Diagnosis Fee

Free if you hire me to fix it

Photos from RGV I. T. Support's post 07/12/2022

Computer crashed. I am saving the data then reloading windows and restoring the data. When done I will be returning the computer, adding it back to the active directory and installing programs, scanner, and printers.

04/07/2022

Rgvtechguy is HIRING!
Our team provides tech services for a diverse list of clients. Businesses of all types depend on us to keep their offices flowing. We provide services at their locations.
We also provide tech services at our store in Pharr TX. Customers depend on us to fix their computers quickly and correctly.
Some services we provide include the following

Setup networks and firewalls

Telephone/Data Wiring

Server Installations

Software Support

Backup/Disaster Recovery Plans

Computer Repair Services

Computer upgrades

Virus And Malware Removal

Retail sales (mainly refurbished equipment)

Applicants if you meet some or all of the following list please apply by messaging Ruben at 956-638-2083. You can also contact me on messenger or Whatsapp.

Eager to work hard

Open to learn and improve

Self motivated

Team player

Experience with repairing electronics preferred but not required

Some knowledge of common software like office, adobe, etc.

Telephone and data terminations

Good communication skills

Outstanding customer service skills

Reliable Transportation

Flexible schedules!
Great opportunity for students!

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Videos (show all)

#work running network cable.

Website

http://www.rgvitguy.com/

Address


1220 W Maple Avenue
McAllen, TX
78501

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