Faith Automotive Services, LLC

When I have people say things like: I only trust the dealer, I can get someone to do it cheaper, or why do you charge diagnostics when the other shop told us what's wrong...... well this came from the dealership technician and was the second attempt to repair it correctly. Still couldn't put the clamp back on the intercooler pipe. Guess who is fixing this time.

Our shop kitty, Ratchet, has wondered off. He's gray in color, approximately 7 months old and has a collar, tag, and bell. Please let us know if you see him.

*** Review left on another page ***

Bartlett, Tennessee
Stacie Estes

**** EDITED MY POST TO REFLECT UPDATED CLIENT POST ***

Just wanted to share something that occurred today with a locally owned business...

Faith Automotive is located at Macon and Germantown Rd, a few minutes outside of the Bartlett borders, but the owners are from here in Bartlett. A few days ago, the rear A/C went out on our vehicle, which is more than just a minor inconvenience for us because we have multiple children with special needs, including 3 who have seizures that are triggered by heat, and we have a solid month of doctor appointments and other things ahead of us in this already oppressive heat/humidity. Overheating could be life-threatening for some of our kids. My sweet husband worked on it earlier in the week, but the problem was much more complex than something he could do quickly in our driveway. We were starting to panic a bit because every dealership/shop we called told us that if we brought it in, we were looking at a minimum of 3 weeks before we'd have it back, and that's just not an option. All it takes is one seizure or episode of heart arrythmia or other medical issue and we are en route to the hospital- we cannot be without a vehicle that can haul the wheelchairs and such that we need!

I was almost in tears this afternoon when I finally reached someone at Autonation Ford at Wolfchase (originally I said Homer Skelton in Millington, I was calling so many places and going back and forth on google, I must have thought I was talking to one dealership but really talking to a different one! So sorry!), who recommended I contact Chris Longo at Faith Automotive at 990 N Germantown Rd. I called, and explained our situation to his wife (Michelle Longo), who quickly worked out a solution for us to bring the van in this afternoon. I thought we were just going in for him to figure out what was wrong, and then we'd have to bring it back another day (or try to fix it ourselves) but just a few hours later, my husband was home with it and the A/C is completely fixed. His prices were reasonable and they were SO wonderful to work with- clearly very ethical, efficient, and honest.

We are so grateful that we can transport our precious babies safely now, and I didn't have to reschedule all the appointments we have booked (some we've been waiting on for months, because the specialists are so booked up). I've never seen a mechanic shop work that fast, but they were amazing. I know we don't normally promote businesses here unless they are inside Bartlett, but since the owners are part of our Bartlett community, I hope it's ok.

I can confidently say- if you need your vehicle serviced, call them. They do great work, and have kind hearts as well. They have the kind of old-fashioned service that you don't see many places nowadays, where people are courteous and caring, and take pride in a job well done.

Just another day replacing a transmission. Except this time, Abby helped put the new transmission in!

James 1:22 But be doers of the word and not hearers only, deceiving yourselves. | Holman Christian Standard Bible (HCSB) | Download The Bible App Now But be doers of the word and not hearers only, deceiving yourselves.

Not sure if Ratchet is inspecting, wanting to help, or wants to talk to me about my car's extended warranty.

John 14:21 The one who has My commands and keeps them is the one who loves Me. And the one who loves Me will be loved by My Father. I also will love him and will reveal Myself to him.” | Holman Christian Standard Bible (HCSB) | Download The Bible.. The one who has My commands and keeps them is the one who loves Me. And the one who loves Me will be loved by My Father. I also will love him and will reveal Myself to him.”

Mathematically speaking, there's the potential for over 40,000 different trouble codes. And, that's only for 1 vehicle. A simple scan doesn't diagnose the problem. Here at Faith Automotive Services, LLC we can diagnose your vehicle properly and get you rolling again!

Had a visitor today. Looks like we have a shop kitty now

Look for this advertisement on Memphis Tigers basketball calendar!

Matthew 5:6 Those who hunger and thirst for righteousness are blessed, for they will be filled. | Holman Christian Standard Bible (HCSB) | Download The Bible App Now Those who hunger and thirst for righteousness are blessed, for they will be filled.

Come on out and help support the Boy Scouts.

Scout Troop 450 will be out washing vehicles on Saturday. Come on by and help support team.

Scout Troop 450 will be out washing vehicles on Saturday. Come on by and help support team.

Dirty car? Why not let the Boy Scouts was it for you?

We're back OPEN for normal business hours.

The shop will be closed today and Tuesday. Will update again tomorrow.

Ready to join a rapidly growing automotive shop? Come join our team. Must have your own tools and experience. Call 901-560-5700 or email at [email protected] for more information.

Just because you just bought it from someone you know doesn't mean they told you everything that was wrong with the vehicle...... transmission leak, refrigerant leak, misfire, axle boot leak and more.

Newest addition to the Faith Automotive Services, LLC family. Meet Zena!

20 year old Saturn door lock failed. Only needed a few bushings but they're no longer in production.

Please clean the rotting fruit and animal f***s before bringing in your vehicle for service.

Even the mechanic owned vehicle will have a problem every now and then.

Doing a little community service clearing an overgrown field and allowing the mosquito pool to drain. Going to be a dog park!

Some people shouldn't be allowed to work on mechanical or electrical.