PC Medic Computers

Thank you to our customers who voted for us in the 2024 Mountie Awards! 🗳️ 🏆

We are going to need to see some certification...

Yes! We repair cat damage (and it happens more often than anyone would believe!)

"Cat"astrophies including clawing keys off keyboards, knocking drinks over, chewed cables, etc. we repair it all! Come see us for a quote!

This is the kind of feedback we get every day from customers after tuning up their systems or installing some upgraded hardware!

We’ll be off the rest of this week (Oct.13) for the Autumn Leaves Festival but we’ll be back to normal on Monday!

Give us a call or drop in to see how we can take your device from 🐢 to 🐰.

After an amazing night of music with Old Crow Medicine Show, there is still more happening with the Pilot Mountain Outdoor Adventure Festival & Expo happening on Main Street in Pilot Mountain today from 10-4! PC Medic is proud to be a sponsor!

With the Pilot Mountain Outdoor Adventure Festival &. Expo starting today we want to give our final Sponsor Spotlight to our Small Business Sponsors!
Thank you ALL!

We are closed for Christmas break the rest of this week. We will reopen on Tuesday, January 3rd.

Proud to support a great event for families in Downtown Pilot Mountain!

Surry Communications would never send out an email asking you to confirm account ownership, as you see below. THIS IS A SCAM. DO NOT CLICK ON "RECONFIRM PASSWORD"

We will be closed Monday, April 18th for Easter.

We will open at noon today (Tuesday.) Please be careful as our parking area still has icy spots. We will be offering curbside service only.

We will be CLOSED Monday, January 17th. Everyone be safe, stay off the roads ❄️ , and have a wonderful Martin Luther King Day.

"Samsung has unveiled a new RAM module that shows the potential of DDR5 memory in terms of speed and capacity. The 512GB DDR5 module is the first to use High-K Metal Gate (HKMG) tech, delivering 7,200 Mbps speeds — over double that of DDR4, Samsung said. Right now, it's aimed at data-hungry supercomputing, AI and machine learning functions, but DDR5 will eventually find its way to regular PCs, boosting gaming and other applications."

https://www.engadget.com/samsung-unveils-a-512-gb-ddr-5-ram-module-102447443.html

Samsung's 512GB DDR5 module is a showcase for the future of RAM | Engadget Samsung has unveiled a new RAM module that shows the potential of DDR5 memory in terms of speed and capacity.

We've gotten a lot of questions about this e-mail issue with Android devices. Please see this article for the fix:

https://www.theverge.com/2021/3/22/22345696/google-android-apps-crashing-fix-system-webview

Google fixes issue causing Android apps to crash with updates to Chrome and WebView Updating to the latest versions of WebView and Chrome solves the issue.

We will be closed today due to icy conditions. Please stay safe! ❄️

PC Medic Computers is a proud sponsor of these banners recognizing military service men and women in Downtown Pilot Mountain!

https://www.facebook.com/media/set/?set=a.3347306825362178&type=3

For your safety & convenience we are still offering curbside service! Simply pull up to our door and a technician will be out to collect your device and fill out a work order!

We are here 10AM - 4PM Monday thru Friday. Call (336) 719-0678

New hours:

10AM - 4PM
Monday thru Friday

For the health and safety of our customers and employees, we will continue to provide curbside service only at our store.

Computers and laptops may be dropped off between 1-4 PM on Tuesdays and Thursdays. We will call to arrange a pickup time when your repair or upgrade is ready. If you need to arrange a different time for drop-off, please call our office for an appointment at (336) 719-0678.

Thank you for your support!

We see a lot of attempted scams in our line of work and there’s no doubt these same criminals will be out to take advantage of this situation as well. See these tips and stay vigilant.

You want your stimulus check, and so do scammers — 5 red flags to watch out for ‘People just need to be careful and skeptical.’

In an effort to better serve our customers during the COVID-19 pandemic, we are taking the following measures to protect our customers and staff.

-We will only offer curbside service at our shop. Please pull up and honk your car horn. A technician will come out to take your work order and device without having to exit your vehicle.

-Please do not bring in any keyboards or mice with their desktop PCs and if possible, please sanitize laptop keyboards and track pads.

Our store hours will remain, 9AM-4PM, Monday thru Friday.

Microsoft Will End Windows 7 Support - Here's Why You Need To Move On

We will be back in the office on January 2nd! Come see us about our $100 Windows 7/8 to 10 upgrade special!

screenrant.com Microsoft will stop releasing critical updates that keep Windows 7 machines safe from hackers. That means it's time to leave.

We have also received multiple reports and questions about various scams from our customers. A new one is the Amazon customer service scam. The caller will say that there’s been a large order on your Amazon account as a pretense to access your computer to cancel it. Beware of calls like this. If you believe you’ve been the victim of a scam, contact your bank directly and law enforcement.

The Surry County Sheriff’s Office received several complaints within the past few days involving a scam in our area. The complainant stated they received a call from a man on the phone identified himself as Deputy Mark Richardson with the sheriff's office. He continued to say the complainant had missed jury duty and a warrant had been issued for their arrest. The man said they could prevent being arrested if they pay the penalty over the phone, which would require them to put cash on a pre-paid card.
This is a scam. The Surry County Sheriff's Office or any other law enforcement agency will never call you and request money over the phone. If you receive a phone call like this or any call you believe is a scam, please call (336) 401-8900 and report it the incident.

Thank you,
Sheriff Steve C. Hiatt

SCAM ALERT 🚨:

We have seen a significant rise in reported scams. There are two very common scam scripts. Please be aware of these and know that Microsoft and other software security firms will NEVER CALL YOU and will not ask for payment over the phone.

1. The first scam happens after you get a popup on your screen stating that your computer has a virus or that your network has been compromised. It may be accompanied by other threatening messages and sounds. The alert instructs you to call a phone number. A “technician” then begins a script about installing fake network security. You will be guided through steps to connect the scammer to your computer. You will be asked for payment either through a credit, debit, or even a gift card.

2. The second scam we have heard about quite a bit comes from a call stating that you are eligible for a refund. They will walk you through logging into your bank account. They will edit the page to make it appear as though you received more than you were supposed to, when in reality, you have not received any refund at all. The scam artist will then instruct you to purchase a gift card to pay them back the difference.

Please be aware of these scams. These phone numbers can also come from websites claiming to be support for Amazon, CenturyLink, Microsoft, Roku, Apple, and many others. It is always best to make sure you get support numbers from a trusted source, like a bill or documents you received with a device. If you ever receive a call that you are unsure about, feel free to call us at (336) 719-0678. If you or a loved one has been a victim of a scam call your bank and local police to report it.

We will be closed Thursday and Friday this week. We will resume normal hours on Monday, July 22nd.

Thank you to our customers for voting us #1 in computer repair! The Mount Airy News

New uniform selfie 😝

PC Medic Computers's cover photo

Did you know?

Routers have their own software that can be updated to improve reliability and compatibility with new devices.

Got an old router? Call or drop by to see how we can improve your WIFI connectivity!

Stokes and Surry County incident Alerts

UPDATE (11:30AM): Renfro Street has been reopened in front of our store and we are open regular hours today. Thanks to the first responders today who did a heroic job containing the fire in this heat!

Our street is closed right now due to this fire downtown. We have power and internet service in our shop so we will be here catching up on some work. Feel free to call later if you are planning on coming in to check with us about accessing our store today. We will post updates as the day goes along.

Phone: 336-719-0678

Public Service Announcement for Mt. Airy Residents from the Mount Airy Fire Dept and Surry County Emergency Services.

Mt. Airy Fire Dept responded to a structure fire at approx 5am this morning near Renfro St. and Main St. Heavy smoke is lying low in this area. Temps are expected to be in the 90's today with high humidity. These conditions can cause the smoke to linger longer. If you have breathing problems, please avoid this area. Stay inside, if possible. 6203@8:03am

Just a reminder that we will be back to our regular 9-4, M-F hours on Tuesday, January 2nd. We hope all of you had a Merry Christmas and have a wonderful & safe New Year. We will see you soon! ❤️ 💻

Got a visit from a furry customer today! Everyone stay warm and be safe. We will be closing at 3. ❄️ ⛄️