Level AI

This festive season, gift your contact center Heroes the superpowers they truly deserve. Gift them Level AI!
Learn more: https://hubs.la/Q02dHB1v0

🌟 Dive into our latest blog to discover how Level AI partnered with an e-commerce company to revolutionize its customer support operations. From automating QA to real-time assistance, Level AI emerged as a key ally, enabling operational excellence and delivering a superior customer experience. 🛍️

Click here to learn more - https://hubs.la/Q02dffTL0

Elevating Customer Support Efficiency in E-commerce with Level AI Discover how an e-commerce company partnered with Level AI to improve customer support efficiency, address call spikes, and enhance technical issue resolution using features like automated scorecards and advanced analytics for transformative customer experiences and operational efficiency.

This Thanksgiving, find out why so many customer experience managers are sasying thanks to Generative AI!

Get real-time proactive insights into the voice of the customer with generative AI VoC programs. Our latest guide is here to give you the lowdown on what to look out for when selecting a generative AI VoC solution!

Learn more: https://hubs.la/Q029Vb7b0

The future of customer experience management is here!

Traditional VoC methods are broken. They're time-consuming, ineffective, and biased. But Level AI's VoC Insights uses generative AI to mine 100% of your customer conversations for actionable insights.

With VoC Insights, you can gain a comprehensive and genuine view of the customer experience, needs, and priorities across all channels. You can also identify and resolve customer pain points early, prioritize product development efforts and marketing campaigns based on real customer feedback, improve customer satisfaction, and reduce churn by delivering personalized experiences that meet customer needs.

Read our blog post to learn more about VoC Insights and how it can help you transform your customer experience: https://hubs.la/Q028DZqs0

🚀 Ready to take your sales performance to the next level? Uncover agent behaviors and customer patterns that drive conversions and up-sell opportunities with Generative AI built for the contact center. 🌟💬

Train your agent on proven strategies and close more deals.

Click here to learn more -:https://hubs.la/Q026Sjf90

👋 Wave goodbye to hefty contact center fines! Leveraging Level AI's generative AI to analyze calls for regulatory compliance and highlight any compliance breaches with explicit evidence from your conversation data. Empower your QA managers to promptly address and rectify any compliance breaches. 💪

Click here to learn more - https://hubs.la/Q024DmFW0

📣 Looking to enhance your call center performance? 📞🚀 Dive into our latest blog to discover the top Call Center QA challenges and learn how to overcome them with AI! 💥🤖 Unleash the power of artificial intelligence to revolutionize your customer service game! 🌟📈 Check it out here: https://hubs.la/Q024dVb90

Top Call Center QA Challenges & How To Overcome Them with AI | Level AI Without AI, QA is less effective in the contact center. Learn how contact center leaders are overcoming common call center QA challenges with AI.

Looking for conversational intelligence and AI providers for your contact center? Fret not, we have the ultimate guide for everything you need to be on the lookout for when deciding on a solution. We'll get you up to speed on all things generative AI, LLM and all the latest trends in AI. Not all AI is made equal; learn all about what works for your exact use case. https://hubs.la/Q0249kQ80

🔍 Are you struggling to find the perfect AI-driven contact center quality assurance software for your business? 📞🤔 Look no further! Our latest blog post reveals the 5 key considerations to help you make the right choice! 🌟✅

Discover how to improve customer satisfaction, enhance agent performance, and streamline your contact center operations. 💪💼

👉 Click the link below to read the full article and gain valuable insights for your business! 📖👇
https://hubs.la/Q0248BGp0

5 Key Considerations for Choosing the Right AI-Driven Contact Center Quality Assurance Software for Your Business | Level AI AI has the power to transform the contact center. See the five key considerations for an AI-driven contact center quality assurance software.

🎉 Exciting news! Level AI has been recognized as a Cool Vendor in Gartner's Cool Vendor in Customer Support and Service Technology report! 🌟🔥

We are thrilled to be acknowledged for our innovative solutions and commitment to revolutionizing customer support and service technology. 🚀✨ This recognition further validates our dedication to providing top-notch AI capabilities and delivering exceptional customer experiences.

Being named a Cool Vendor by Gartner is a true honor and a testament to the hard work and passion of our incredible team. 💪🤝 We couldn't have achieved this without the continuous support and feedback from our amazing customers and partners. Thank you for believing in us!

Stay tuned as we continue to push the boundaries of AI-driven customer support and service technology. 💡✨ Together, let's create a future where customer interactions are seamless, personalized, and unforgettable. Stay cool, stay connected with Level AI! 😎🌐

https://hubs.la/Q0226Q4t0

Level AI Named a Gartner Cool Vendor in Customer Support and Service Technology for Pioneering Advanced AI & LLM Applications from Customer Conversation Data | Level AI MOUNTAIN VIEW, Calif. – September 12, 2023, Level AI today announced that it has been named a Gartner Cool Vendor for its exceptional contributions to the

Say goodbye to black-box Auto-QA systems that take an endless number of phrases and keywords to set up or score only on “sentiment.” With QA-GPT, setup is as simple as typing your scorecard questions! Learn more about it here: https://hubs.la/Q021Nv8W0
-GPT

The future of QA is here, meet QA-GPT | Level AI QA-GPT is here and it’s revolutionizing the way you think about QA. QA-GPT provides near human accuracy, evidence for scores and doesn't require any fussing over keywords and phrases.

Your sales calls hold a treasure trove of untapped potential, just waiting to be discovered. Delve deeper into each sales call using Level AI's Generative AI technology to highlight critical insights and key behaviors that led to successful sales conversions. Leverage these insights to train the sales team on proven strategies to boost performance and drive revenue growth.

Click here to learn more - https://hubs.la/Q020RhW00

QA-GPT is here, and it’s revolutionizing contact center quality assurance. It’s the only Auto-QA solution that supports its scores with reasoning and contextual quotes so QA managers can trust the scores and review conversations 10x as fast, no matter the channel.
Head on over to https://hubs.la/Q020phkY0 to learn more.

Considering purchasing an Auto-QA System for your contact center? The new 2023 buyers guide is here! Learn about the must-have features that you should be on the lookout for when choosing an Auto-QA platform for your organization: https://hubs.la/Q01_Dg9D0

-QA

The 2023 Auto-QA platform buyer's guide | Level AI Considering purchasing an Auto-QA System for your contact center? Get actionable tips and insights in our latest guide!

Today we are announcing a new transformational AutoQA product, which fundamentally reimagines Quality Assurance and CX.

QA-GPT is here to fully automate contact center QA!
https://hubs.la/Q01-zPRd0

Redacting sensitive information or capturing multiple screens at one time - Level AI’s Agent Screen Recording solution has it all. QA managers can start identifying new process improvements in your contact center today. Simply download the application on your Mac or Windows PC, integrate it with your CRM, and start recording and analyzing with ease.

Curious to learn more? Book a demo now: https://hubs.la/Q01-xcS80

THANKS to the Intelisys CX AMP’d Boston Team for another opportunity to meet and educate our NE partners! Level AI is certainly prepared to launch into the AI conversations with your customers!

Unsatisfied with your current Auto-QA solution? Don't settle for unreliable, black-box, one-size-fits-all auto-scores of your customer conversations. Join us to learn about the latest advancements in AI, and approaches to auto-scoring contact center conversations. Mark your calendars for Wed, Aug 9th at 9am PT | 12pm ET

Mastering QA Excellence: Unveiling First 100%-Automated QA Solution | Level AI Here's what you'll learn:​

🚀 Exciting News! 🚀

We are thrilled to announce that Level AI's CEO, Ashish Nagar, will be taking the stage at the Telarus Partner Summit in Grapevine, TX, on August 2nd! 🎤🌟

🤝 Join us for the panel discussion, "The Present and Future of AI," where Ashish will share his insights and expertise on how AI is shaping the world today and what lies ahead for this transformative technology. 🌐🤖

Don't miss out on the opportunity to learn about the latest advancements in contact center quality assurance automation. Tune in for our webinar on Wednesday, August 9th, as we unveil our new, groundbreaking, and the very first near 100% Automated QA Solution.

Mastering QA Excellence: Unveiling First 100%-Automated QA Solution | Level AI Here's what you'll learn:​

🏆 Celebrating Success🏆

Why Level AI? Here is what our customers are saying. "Level AI is outperforming the competition in every category - transcription, usability, comprehensive features, cost-effectiveness, and a commitment to building strong relationships. Level AI is a generation ahead of the competition"

✅ Technically: Accuracy of transcription quality, ease of product use, rich data insights, and highly accurate auto-scoring capabilities.

✅ Strategically: "Level AI understands our specific needs. They've shown that they can successfully carry out their tasks and build a lasting, beneficial relationship." ~ Level AI Customer

✅ Responsiveness: Level AI has a commitment to continuous product improvements based on customer feedback.

Level AI is excited to be part of this Intelisys Amp’d event in Boston to share how we are revolutionizing contact center operations.

Just 2 weeks away from Telarus Partner Summit, Level AI is excited to be attending, please come by and visit us at booth 123!

Level AI is proud to be partnered with InflowCX. InflowCX is an innovative provider of strategic advisory, consulting, and managed services for contact centers. With Level AI and our state-of-the-art AI-native solutions are designed to drive efficiency, productivity, scale, and excellence in customer service, together we are revolutionizing the customer experience.

The Latest AI Updates from Our CX Partners | InflowCX How will AI affect (insert industry name here) has been the theme for the first half of 2023, and the customer experience industry is no exception. We are

🔥 Join Level AI's exclusive webinar with industry leaders from Globalfaces Direct! 🌟

Discover:
🔸 AI-driven fundraising excellence.
🔸 Scaling QA practices effectively.
🔸 100% visibility into contact center processes.
🔸 Boosting efficiency with generative and semantic AI.

🗓️ Wed, July 26th, 1pm ET/10am PT. Don't miss out!

Register now: https://hubs.la/Q01XJT8s0