RespondFirst

The team at RespondFirst is made up of food industry researchers, food safety experts and qualified workplace trainers.

Our global team from North America, Australia, Asia, the UK and Europe and work together to provide you with the latest information.

How Taco Bell has handled a rush of new drive-thru customers 08/25/2020

How Taco Bell has handled a rush of new drive-thru customers Drive-thru customer count has surged nearly 50% since the start of the pandemic. Here’s what it’s doing to address the demand.

Suddenly, there are not enough restaurants 08/20/2020

Suddenly, there are not enough restaurants Large numbers of closures have drained much of the industry’s supply, even as demand has remained strong, says RB’s The Bottom Line.

Timeline photos 08/13/2020

In March, the U.S. Food and Drug Administration temporarily postponed in-person health inspections, but now, five months later, they’re coming back, but the requirements are a little different.

Here's how health inspections may look different in the wake of COVID-19: https://fal.cn/39HAg

Why it’s important to have—and use—an outdoor dining space 08/05/2020

Why it’s important to have—and use—an outdoor dining space As restaurants continue to reopen from the COVID-19 lockdowns, it’s time to appreciate the importance of spending time outdoors.

Timeline photos 07/29/2020

ICYMI: The total shortfall in restaurant and foodservice sales reached an estimated $145 billion during the first four months of the pandemic.

Here's how June played out: https://fal.cn/39qkm.

A new restaurant goes back to the drawing board to open during the pandemic 07/24/2020

A new restaurant goes back to the drawing board to open during the pandemic COVID-19 forced the owners of Ampia to totally reconcept their idea, even changing its name.

Food Businesses Should Prepare for Fluctuating Lockdowns 07/21/2020

While many food businesses are embracing their , some are being required to close their doors again due to a surge in cases. Food businesses must be prepared for another possible closure.

Food Businesses Should Prepare for Fluctuating Lockdowns While some businesses are being required to close their doors again due to a surge in COVID-19 cases, food businesses must be prepared in case of another closure.

Authorities come down hard on restaurants flouting COVID-19 rules 07/20/2020

Authorities come down hard on restaurants flouting COVID-19 rules A number of areas are stepping up their policing efforts and increasing the penalties for violators. Meanwhile, more states are halting or

KFC closes dining rooms in its 40 company-owned Florida locations 07/16/2020

KFC closes dining rooms in its 40 company-owned Florida locations The chicken chain is also urging operators to do the same in several states where the coronavirus is spreading again.

Six questions the pandemic has yet to answer for restaurants 07/10/2020

Six questions the pandemic has yet to answer for restaurants As the crisis enters its fifth month, operators are still looking for insight on these matters keeping them up at night.

Are Face Shields Better than Face Masks? 07/07/2020

Now that face coverings are becoming more commonplace among the public and at times, a requirement for businesses, questions are beginning to arise about whether we should be wearing face masks or face shields. Learn more about their pros and cons of each.

Are Face Shields Better than Face Masks? Now that face masks are becoming commonplace among the public, questions about better alternatives are beginning to arise. Face shields are one type of face protection that are growing in usage, especially among food businesses. However, the pros and cons of face shields must be considered before ma...

McDonald’s Hits Pause on Reopening Dining Rooms Nationwide 07/06/2020

McDonald’s Hits Pause on Reopening Dining Rooms Nationwide Plus, Big Boy will no longer have a big boy, and more news to start your day

Study shows Americans overwhelmingly favor an economic jolt for restaurants, hotels 07/06/2020

Study shows Americans overwhelmingly favor an economic jolt for restaurants, hotels 7 of 10 say they would like to see more stimulus spending aimed specifically at helping the hospitality industry.

No mask, no service? 07/02/2020

In some areas mandatory face masks for customers is a requirement for , while in others it's a choice left up to the food business. As restaurant staff have now become the unlikely gatekeepers for public health mandates, it’s essential they know what's required.

No mask, no service? Making face masks mandatory for food business customers is getting mixed responses. In some areas, this is a requirement for reopening, while in others it is a decision left up to food businesses. When the choice is left up to a food business, knowing the pros and cons of mandatory masks for custome...

With virus cases rising, states consider rolling back reopening plans 06/26/2020

With virus cases rising, states consider rolling back reopening plans Some states are seeing record numbers of coronavirus cases, calling into the question the safety of continuing with phased reopenings of

Communication is Key for Reopening Success 06/23/2020

As food businesses throughout the world, open communication to your staff and customers has never been more important. Learn more about what needs to be communicated and how to do it effectively to ensure you have a successful reopening.

Communication is Key for Reopening Success As food businesses reopen after shutting down due to the COVID-19 pandemic, it is vital that food businesses know what to communicate to customers during this time.

COVID surge brings more safety rules for restaurants, harsher penalties for disobeying 06/22/2020

COVID surge brings more safety rules for restaurants, harsher penalties for disobeying Face coverings are now required of employees and guests in California, much of Oregon and dozens of counties and cities. Meanwhile, New York

Possible Coronavirus Transmission Linked to Frozen Food 06/19/2020

Experts are currently investigating a recent case of COVID-19 where the patient may have contracted the virus from handling frozen fish. This calls into question if the coronavirus can actually be transmitted through food or its packaging.

Possible Coronavirus Transmission Linked to Frozen Food Speculations suggest that a man may have become infected with COVID-19 by handling frozen fish or the ice used to freeze it.

Restaurant sales bounced back in May, but not nearly enough 06/18/2020

Restaurant sales bounced back in May, but not nearly enough Sales rose 29% in May from April’s low, suggesting the industry has found a bottom, but it remains well below normal.

How Technology Will Change Food Businesses Post-Pandemic 06/17/2020

As food businesses continue to adapt during the , it’s clear that technology is paving the way forward to operating in the ‘new normal’.

How Technology Will Change Food Businesses Post-Pandemic As food businesses continue to adapt during the pandemic, it’s clear that technology is playing a large role in the ‘new normal’.

How food halls will get their groove back 06/16/2020

How food halls will get their groove back Extra-large spaces, high tech and low risk are assets for these mega-concepts in a post-COVID world.

Healthy menu items may lure consumers back to restaurants 06/15/2020

Healthy menu items may lure consumers back to restaurants Foods that promote wellness are trending up in response to the pandemic.

Only a Third of Philly Diners Are Ready to Eat Out Again 06/11/2020

Only a Third of Philly Diners Are Ready to Eat Out Again Restaurants can offer outdoor dining starting Friday, though some potential customers say they’re not comfortable with the safety guidelines

Restaurants rehired nearly 1.4M workers last month 06/10/2020

Restaurants rehired nearly 1.4M workers last month Federal stimulus dollars and unexpected sales gains helped the industry bring back laid off workers.

Shaftesbury seeks to collect 50% of rents due from April-September 06/10/2020

Shaftesbury seeks to collect 50% of rents due from April-September Shaftesbury said on Wednesday it would aim to collect 50% of rents due for the months between April and September and permanently move commercial tenants on to monthly rents from October as part of moves to reset leases hit by the coronavirus crisis.

Texas restaurants find reopened dining rooms are no silver bullet 06/09/2020

Texas restaurants find reopened dining rooms are no silver bullet Operators' assessments of the returning business are mixed.

To-go Food Businesses Adapting to 'New Normal' 06/08/2020

‘Grab-and-go’ food business are facing the unique challenge of operating under new regulations for during the . As these businesses tend to operate in smaller spaces, they are being forced to find creative ways to follow the rules.

To-go Food Businesses Adapting to 'New Normal' Reopened food businesses are required to follow government guidelines which change the way they operate. For many food businesses this is a struggle — especially for to-go food businesses that are facing the unique challenge of operating under new regulations.

Trust and hygiene biggest issues for restaurants after COVID-19 06/03/2020

As food businesses , what are customers most concerned about? Where will customers want to eat? Will they even return at all? A recent survey reveals some eye-opening results.

Trust and hygiene biggest issues for restaurants after COVID-19 As food businesses begin to reopen around the world, important questions are arising. What are customers most concerned about as food businesses reopen? Where will customers want to eat? And most importantly, will customers return at all?

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RespondFirst

The team at RespondFirst is made up of food industry researchers, food safety experts and qualified workplace trainers. Our global team comes from North America, Australia, Asia, the UK and Europe and work together to provide you with the latest information and insights about COVID-19 and other industry hot topics.

We’ve partnered with COVIDSafe™ to deliver COVIDSafe™ Professional, industry standard COVID-19 Training & Resources for employees of the food industry — specifically in Food Retail and Food Services.

Whether an owner, manager or employee, every staff member has a vital role to play in protecting the health of the business and the community. There are actions that every food worker can take to prevent the spread of COVID-19. Businesses in the food industry can do their part to stop the spread of COVID-19.

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