My Crafts and Things

Banks Family Crafts

We have a new page. After last years Facebook mess, we are still not able to access this page. Follow us over to Banks Family Crafts

Share for a chance to WIN a FREE ornament, or coaster!
We will select 3 winners tomorrow at noon. To be selected, you must like the page, share, and comment below.
NO PURCHASED REQUIRED FOR GIFT.

Come on over to our new page! Banks Family Crafts

https://www.facebook.com/101933535698579/posts/123984256826840/?sfnsn=mo

Our new page! Hope to see you all there!
Admins have all been added to the commerce page as well. Lesson learned.

www.facebook.com/Banksfamilycraft/

Banks Family Crafts Welcome!

Hello everyone! So it is official, facebook will not reopen my account, or give one of my admins access to the orders page. I did figure out the cause. The svg I purchased from someone on etsy, did not have the rights to use the picture she was using. Any orders placed on this page will not be shipped. You may try to cancel through marketplace. If you used paypal you can cancel with them. If you used a credit or debit card, you will need to contact your bank. Some have said oh its $15 im not worried, or going through the trouble. While I get that, think about the big picture. I can see the orders coming in through email. I just can't view them on the commerce accounts. There is over 500 orders. Multiple that by 15. Do not let facebook get away with taking your money. I do not have acess to your orders at all. I understand you can provide proof of purchase, unfortunately that is not how facwbook works. They hold your money until I provide shipping information. Being that I can not acess it, I can not provide it, which means I don't get paid. If you would still like the product, we can use PayPal, cash app, or venmo. You would then be responsible for shipping. I am in the process of of creating a new page and a shopify. I have learned my lesson about trusting facebook to handle things. I'm so sorry you guys were wrapped up in that lesson plan. I apologize for all the inconvenience and hope to see many of you on the new page. Please don't hesitate to reach out for information to marketplace or paypal to cancel your orders. Have a great day!

Using FB, the $ is held until SH is provided. My main account has been disabled, & they won't respond to letting my admin acess the order page. I'm a stay at home foster mom raising money for IVF, not a corporation, who can afford more loss, than I already have. I apologize for the inconvenience. I will help in anyway with providing information, but please remember I'm not the one with your money and I'm not getting paid for any of this & will not work for free for those who are nasty or rude.

I have now had 3 customers report that they were charged more than once. Please watch your payment method used closely.

Hello! If you purchased using PayPal, you can file a claim there since facebook is not responding.

So I was able to get in touch with someone through the ads department. They were no help. I asked what was going to happen to everyone's money that they currently have, and it was ignored.

I had a customer just tell me that I charged their account twice. I do not have acess to charge your account at all, even if I was able to access orders. Facebook manages payments. I do not have proof of this, but with all going on, I do not doubt it. Safer than sorry, please keep an eye on your accounts and contact your bank immediately if so. Do not wait for facebook to respond to handle it, over a week later and I'm still waiting on access to my commerce manager. Call your bank 1st, then report it to facebook. At least your bank will be on it.

Hello! So many of you have ordered the drunk uno. I have them done and waiting. Hoping facebook would open back up and I could stick a label on it and go. Unfortunately that has not been the case. Facebook was paying the shipping for most, Unfortunately as a small business I can not afford to pay the shipping. I can do the game and shipping for $20, as this was none of your faults. If you would like the game, it can be shipped the same day up until 4pm EST. I will add my PayPal, cash app, and venmo. Please send your address along with payment, and foment down below so I get the notification immediately and can put a label on it and go. Thank you!

https://mycraftsandthingsllc-507.myshopify.com/products/personalized-ornaments

https://mycraftsandthingsllc-507.myshopify.com/products/drunk-u-o

Unfortunately I have not heard anything back from facebook help center, and I am still not able to acess orders. I have reached out several times with no luck. At this point I'm not able to fill orders through facebook. If you'd like I can fill through PayPal, cash app, or venmo. Unfortunately going this route facebook will not be paying shipping. I am truly sorry for the inconvenience. I have spent the last 3 days sending emails and trying to get this resolved with no help or response from facebook. I'm very sorry for the inconvenience.

Hello everyone! Please read.

Someone keeps reporting my main account, and it is currently disabled. I am able to access this page, through my husband's account but not my order platform (commerce manager). I can see your orders coming in through email. If it's a game, it's made an waiting. If it's an ornament or elf and you have sent the information to this pages inbox, it has been made and waiting. If you sent it to my personal account, I can not view it, please send it here.

I am keeping up with what I can in hopes facebook will answer soon and I can just print labels once I have acess again.

I would love to ask for address and ship, but unfortunately I can not afford to take that loss. 😢 with out the order platform, I have no way of getting paid. As a foster mom, I also have to think about my own as I know all of you do as well. I'm praying facebook will sort this out soon.

Please know I am trying anything and everything to make sure you all get your Christmas orders. I am so sorry for the inconvenience. I appreciate all of you greatly.

The only option at this time besides waiting, is paypal, cash app, or venmo. Unfortunately you would be charged for shipping.

Any advice on how to fix this quickly is greatly appreciated.

To whoever keeps reporting, please stop. I'm not sure what the issue is, but this shut down every few weeks is irritating.
Facebook, what happened to innocent until proven guilty? You guys have shut my account down, just to reopen it. The research should be done before shutting someone's account down. People are out here reporting to be spiteful.
Now people are waiting on Christmas gifts, and I'm trying to make money for Christmas, and because research is not being done before hand, we are all paying the price for someone being spiteful. Please fix the issue.

My Crafts and Things updated their address.

Let's GO!

Christmas bundle includes
($3+sh)
($4+sh)
($7+sh)
($5+sh)
($4+sh)
(includes cookies, spatula, and potholder) ($8+sh)
($7+sh)
($4+sh)
($3+sh)

*All items may vary on flavor, color, style, etc....

*All items are also sold separately
Plus shipping

10% of all proceeds goes towards helping youth in fostercare.

Remaining proceeds help us reach our dreams of having a baby.

When does your tree go up?

Christmas is coming! Get your orders in!

I protect, I stand tall
my purpose is to strike fear in all.
What am I?

Imagine you are in a dark room. How do you get out?

Santa cams and signs in the making! We also found santas Id today! Hope he doesn't get pulled over without it! 🥰

Comment your state below!

Christmas is coming! Like and share! 🥰

Grab a gift for your favorite teacher! Or gift one for brownie points! 😁

$8 each plus shipping
Includes pot holder of your choice, a delicious mix, and a spatula.