Onward

We're thrilled to have the opportunity to quantify the impacts of our service - thank you so much to the NIH for your support. We're looking forward to expanding Companion Rides to serve seniors across the nation.

Onward Secures $2.3 Million NIH Grant to Expand Accessible Rides for Seniors with Alzheimer’s & Dementias We are thrilled to share some very exciting news! Onward has been awarded a $2.3 million grant from the National Institute on Aging (NIA), part of the National Institutes of Health (NIH). This grant is a major boost for our mission to provide safe, reliable, and personalized transportation for older...

Yep - We’ll launch in counties where HonorHealth is present, so and counties to start, but as we grow in the region, we plan to expand the service area to support a larger audience. We will also support trips to or from Maricopa & Pinal counties, including longer distance trips, so long as the trip starts or ends within an active service region. Read more here: https://hubz.li/Q02t0nFS0

Meet the Team: https://hubz.li/Q02t0n9Z0

Reliability is everything! Getting our riders where they need to go, on time, with the extra support of a Companion is Onward’s promise. Without a reliable network, we’d fall short.

As we develop our local Companion Driver team, we’re focusing on hiring the right people. We’re screening for key personality traits like empathy and caregiving backgrounds because we know individuals with a high EQ cultivate a supportive environment that ultimately translates to a reliable rider experience.

https://hubs.ly/Q02t0n2v0

You bet - Launching with HonorHealth has a positive net effect for everyone in the Greater Phoenix Metro.

For individuals, caregivers, and healthcare facilities in the region, our self-service Companion Ride ordering function is available. We’re hiring and training local Companion Drivers which means there are more resources available for assisted transportation.

https://hubs.ly/Q02t0nFQ0

First of all - we're thrilled to be partnering with HonorHealth and the team in particular. It's been a pleasure working with their team.

Our efforts will focus around three main points:
1. Well deploy our transportation management software to help team members coordinate all levels of transport from Ambulance, to Wheelchair/Gurney, Companion Rides, and traditional rideshare.

2. We'll focus on enabling the lowest cost, most appropriate level of transportation for patients based on their assistance and support needs. Sometimes that might be a Companion Ride instead of a wheelchair van, sometimes that is a stretcher van instead of using limited ambulance resources - for example.

3. Finally, with enhanced transportation programs, we'll improve patient flow within the health system, saving their team members time by building a responsive network of transportation providers enabled with a streamlined request workflow in our platform.

https://hubs.ly/Q02t0rj90

We're thrilled to announce our newest health system partner HonorHealth in Phoenix, Arizona.
The partnership will expand Onward’s mission to remove transportation barriers to health, supporting Honor's patients in the Greater Phoenix Metro, and counties, with Companion Rides.

A special thank you to the team members at HonorHealth, we are so excited to support you and have appreciated your contributions thought the onboarding process.

https://hubl.li/Q02s_T0f0

We're thrilled to announce our newest partnership with Stanford Childrens Hospital.

Transportation should not prevent the children or families in our community from accessing their healthcare, it should support it. Learn more about our partnership here https://hubs.ly/Q02rxF7D0

More reliable than the traditional rideshare, with a 3x better track record.

Learn more about out our reliability and safety in our most recent article: https://hubs.ly/Q02lmhv_0

Designing a safe and reliable rider experience is a REALLY BIG deal to our team. Our mission to remove transportation barriers to heath relies on a elevated rider experiences and because safe and reliable transportation is consistently sighted as primary barriers for transportation insecure Americans - all that to say - its very top of mind.

Hear from Kim and Shivani how we’re designing a game changing experience.

https://hubs.ly/Q02mVS0F0

Designing a Safe and Reliable Rider Experience at Onward Designing a safe and reliable rider experience is a REALLY BIG deal to our team. Our mission to remove transportation barriers to heath relies on a elevated ...

If you could describe Onward in one word, what would you say?

We collect feedback after ever ride and dug into the themes to uncover rider sentiment.

How do you want your riders to feel?

Learn more about our difference: https://hubs.ly/Q02lmnxY0

Hey Southern California, we're headed your way this weekend!

We'll be sharing some exciting new and elevating innovative ways to remove transportation barriers to health. If you're looking elevate your transportation program, be sure to stop by!

3"I have used Onward twice and both times the drivers have been very personable and assisted me with my mobility issues. I felt safe and taken care of the whole time and appreciated my driver being on time."

Hear from one of our Companion Drivers Jessica, about our difference: https://hubs.ly/Q02lmDh30

Companionship comes in a few flavors - there's the necessary, the informed and the extra.

Drivers are trained with cultural competency and safety at the core of their service so that the “extra” comes naturally.

Because simple things like using proper pronouns, or understanding a tough day make a big difference.
Most of us have used rideshare to get somewhere quickly, Companion Rides are designed to get you there safely. We provide the necessary support for those who need it along the way.

Learn more in our most recent blog article: https://hubs.ly/Q02lm4hC0

Hey Pennsylvania, we're headed your way!
Join us this Saturday at Eastern Pennsylvania.
Come see earn how we're breaking down transportation barriers to health.

Can't wait to see you there! 🚗💪

Most of us have used rideshare to get somewhere quickly, Companion Rides are designed to get you there safely. We provide the necessary support for those who need it along the way.

Learn more about Onward's commitment to safety in our most recent article: https://hubs.ly/Q02lm3Wt0

Companion Rides focus on Safety because it matters for our riders. Small barriers can be the difference between making it safely to and from a medical appointment, so we train Companion Drivers to help riders through them.

Learn more about Onward's commitment to safety in our most recent article: https://hubs.ly/Q02lm3Wl0

Do you know what makes a Companion Ride special? it’s our "Door-Through-Door Service"

Learn more about Companion Rides on our website: https://hubs.ly/Q02lm3ZS0

Join us as we delve into the inspiring journey of Rigo, a seasoned Companion Driver, who has transformed over 2000 rides into meaningful connections.

Discover how Rigo's approach to healthcare transportation extends beyond mere driving, fostering a sense of compassion and understanding with each rider. Learn from his experience and gather tips for creating impactful connections as a Companion Driver.

Creating Connection on the Road Having driven with Onward for 3+ years, Rigo is one of the most experienced Companion Drivers on the team. He’s conducted over 2000 Companion Rides and is consistently rated as one of the top drivers from rider reviews. Rigo’s stories elevate the importance of connection in healthcare, translati...