Home2 Suites by Hilton - Omaha, Nebraska

Happy St. Patrick's Day!

Have a safe and happy holiday!

Don't drink and drive! Take a taxi and stay at a hotel!

Don't forget at 2am tonight, clocks will spring forward by 1 hour for Daylight Savings!

Today is International Women's Day! Let's celebrate all of the strong extraordinary women in your lives! We appreciate all of the one's that work here at the hotel and all the hard work they put in every day!

Use this link to join Hilton Honors

https://www.hilton.com/en/hilton-honors/join/?OCODE=F034W

Happy Valentine's Day! Enjoy your day! Treat your loved one to one of our newly renovated guest rooms!

🌹

All of our guests get to enjoy a hot chocolate from our Hot Chocolate Bar at our Front Desk! Enjoy a hot chocolate today!

Let's show the world some love by giving everyone you come to encounter with a compliment!

It is National Hug Day! Hug all of your loved ones today! We don't always know what everyone is going through, and a hug may be all that they need!

We want to get to know all of you! Tell us 3 truths and a lie and let us get to guess the lie!

Also, tell us what you want to see on our page!

National Dress Up Your Pet Day! Share a picture of your pet's all dressed up! We love pets here at the Home2 Suites by Hilton!

National Blood Donor Month! We are proud to be a Donor Site for the American Red Cross each month. Read some facts on why to donate!

Happy National Thank You Month! Tell everyone thank you!

Welcome 2023! Hope you had a safe New Years Eve! Now let's celebrate the New Year!

Have a safe night out! Get a hotel room instead of driving home!

Need a place for your family to stay during the holidays? Book your stay with us during the holiday season with our Home for the Holidays Promotion.

Our hotel offers the following amenities:
All Newly Renovated Studio Suites
Fully Stocked Kitchenettes
Complimentary Breakfast
Workout Facility
Pool and Hot Tub

Call or visit our site to book!
www.omahawest.home2suites.com
402-289-9886

Merry Christmas from our Home2 your home.

How Sweet it is to be Home for the Holidays! Book your stay with us during the holiday season with our Home for the Holidays Promotion.

Our hotel offers the following amenities:
All Newly Renovated Studio Suites
Fully Stocked Kitchenettes
Complimentary Breakfast
Workout Facility
Pool and Hot Tub

Call or visit our site to book!
www.omahawest.home2suites.com
402-289-9886

Our Home for the Holidays Promotion is in full swing! Book your holiday stay with us today!

Our hotel offers the following amenities:
All Newly Renovated Studio Suites
Fully Stocked Kitchenettes
Complimentary Breakfast
Workout Facility
Pool and Hot Tub

Call or visit our site to book!
www.omahawest.home2suites.com
402-289-9886

Happy Thanksgiving! We hope you have a wonderful holiday with your loved ones! Let us know what you are thankful for below! We are thankful for all of you!
🦃

How Sweet it is to be Home for the Holidays! Book your stay with us during the holiday season with our Home for the Holidays Promotion.

Our hotel offers the following amenities:
All Newly Renovated Studio Suites
Fully Stocked Kitchenettes
Complimentary Breakfast
Workout Facility
Pool and Hot Tub

Call or visit our site to book!
www.omahawest.home2suites.com
402-289-9886

Thank you to all of the Veterans! We appreciate your service! Remember to thank our Veterans today for everything they have done for our country!

Use this link to join Hilton Honors

https://www.hilton.com/en/hilton-honors/join/?OCODE=F034W

Don't forget at 2am, the clock falls back to 1am! Set your clocks before you go to bed tonight!

Happy Halloween! Be Safe and Have Fun!

Come stay in one of our newly renovated rooms where comfort awaits you!

Happy National Pumpkin Day! Carve your pumpkins or go get one to put out on your porch!

PART TIME WITH POSSIBILITY FOR FULL TIME!

Hours would be 7am to 3pm OR 3pm to 11pm.

Position Summary:

We seek a positive, service-oriented, energetic and self-motivated Guest Services Representative. The Guest Services Representative will report to the Guest Services Manager and will work closely with the Front Office team as well as other departments of the hotel.

The successful candidate will be welcoming with friendly attitude, be team orientated, be efficient and a good problem solver. Providing our guests with a great experience and anticipating needs to achieve the best possible service in the most caring and courteous manner so they will want to come back for more.

Responsibilities include but are not limited to:

Check guest in, ensuring proper credit is received, special requests are noted / fulfilled and accurate information is established.

Communicate with all departments regarding in house VIP’s and any special needs.

Thoroughly complete all guest transactions.

Maintain an up to date working knowledge of all hotel amenities as well as any special events.

Promote and sell special hotel programs, special rate packages, and upgrades when appropriate.

Interact with team in a professional manner, assisting other departments with necessary information.

Be knowledgeable of all emergency procedures and Hotel policies.

Maintain house bank and handle all checks and cash according to Hotel policies and procedures.

Communicate all pertinent information to Managers and Supervisors.

Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.

Solicit guest feedback via guest comment cards.

Answer the telephone in a professional manner and assist guests with any questions, directions to the property etc.

Job Requirements:

Must be able to speak, read, write and understand the primary language(s) used in the workplace.

Requires good communication skills, both verbal and written.

Strong skills in mathematics for basic computations and knowledge of Microsoft Office programs.

Must be available to work mornings, evenings, weekends and holidays.

Previous cash-handling experience preferred.

Organizational skills including follow-through, problem solving, and communication.

Ability to stand and walk for hours at a time.

Must be able to lift up to 15 pounds occasionally.

Requires grasping, writing, standing, sitting, walking, bending, climbing, listening and hearing ability and visual acuity.

Benefits:
401(k)
Dental Insurance
Health Insurance
Paid Time Off

Hours would be 7am to 3pm OR 3pm to 11pm.

Position Summary:

We seek a positive, service-oriented, energetic and self-motivated Guest Services Representative. The Guest Services Representative will report to the Guest Services Manager and will work closely with the Front Office team as well as other departments of the hotel.

The successful candidate will be welcoming with friendly attitude, be team orientated, be efficient and a good problem solver. Providing our guests with a great experience and anticipating needs to achieve the best possible service in the most caring and courteous manner so they will want to come back for more.

Responsibilities include but are not limited to:

Check guest in, ensuring proper credit is received, special requests are noted / fulfilled and accurate information is established.

Communicate with all departments regarding in house VIP’s and any special needs.

Thoroughly complete all guest transactions.

Maintain an up to date working knowledge of all hotel amenities as well as any special events.

Promote and sell special hotel programs, special rate packages, and upgrades when appropriate.

Interact with team in a professional manner, assisting other departments with necessary information.

Be knowledgeable of all emergency procedures and Hotel policies.

Maintain house bank and handle all checks and cash according to Hotel policies and procedures.

Communicate all pertinent information to Managers and Supervisors.

Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.

Solicit guest feedback via guest comment cards.

Answer the telephone in a professional manner and assist guests with any questions, directions to the property etc.

Job Requirements:

Must be able to speak, read, write and understand the primary language(s) used in the workplace.

Requires good communication skills, both verbal and written.

Strong skills in mathematics for basic computations and knowledge of Microsoft Office programs.

Must be available to work mornings, evenings, weekends and holidays.

Previous cash-handling experience preferred.

Organizational skills including follow-through, problem solving, and communication.

Ability to stand and walk for hours at a time.

Must be able to lift up to 15 pounds occasionally.

Requires grasping, writing, standing, sitting, walking, bending, climbing, listening and hearing ability and visual acuity.

Benefits:
401(k)
Dental Insurance
Health Insurance
Paid Time Off

SUMMARY
Provides customer service to guests of hotel by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
• Greets, registers, suggestively sells rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner.
• Acts as manager on duty and follows the prescribed MOD procedures on communication, emergency procedures and guest satisfaction.
• Enters daily changes and balances accounts such as guest, house, guest tray, city ledger and advance deposits. Resets system for the next business day.
• Ensures that the night audit procedures are completed on a daily basis and the information entered and posted are accurate, balanced and timely.
• Enters information and prints night audit reports in an accurate and timely manner per night audit guidelines.
• Ensures guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy.
• Date stamps, sorts, and racks incoming mail, faxes and messages.
• Records and communicates guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner.
• Answers inquiries pertaining to hotel services; registration of guests; and local attractions and provides travel directions.
• Accurately checks out guests and communicates departures with housekeeping staff.
• Accurately computes bill, collects payment, makes change for guests and makes deposits according to KHC cash handling procedures.
• Makes, confirms and cancels reservations via telephone, computer and in writing.
• Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures.
• Posts charges such as room, food, liquor, or telephone to ledger.
• Deposits guests' valuables in hotel safe or safe deposit box.
• Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained.
• Maintains the cleanliness and organization of the hotel lobby and front desk area.
• Washes, folds and properly stores laundry (depending on business unit).

KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook, KHC Front Desk Procedure Manual and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE: One year certificate from college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating/maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to respond to complaints or inquiries from groups of managers, customers, employees and general public. Ability to communicate effectively before groups of customers or employees in person, via telephone or in writing.

MATHEMATICAL SKILLS: Ability to understand, interpret and manipulate accounting concepts such as general ledger, accounts payable, payroll, accounts receivable, night audit and cash handling.

REASONING ABILITY: Ability to define
problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions in mathematical, formula or procedural form and deal with several abstract variables.

CERTIFICATES, LICENSES, REGISTRATIONS: May require franchise specific certification depending on business unit. A valid drivers license and proof of insurability may also be required.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries.
While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. The employee is required to work alone and stay awake and alert all night.

PART TIME WITH POSSIBILITY FOR FULL TIME!

Hours would be 7am to 3pm OR 3pm to 11pm.

Position Summary:

We seek a positive, service-oriented, energetic and self-motivated Guest Services Representative. The Guest Services Representative will report to the Guest Services Manager and will work closely with the Front Office team as well as other departments of the hotel.

The successful candidate will be welcoming with friendly attitude, be team orientated, be efficient and a good problem solver. Providing our guests with a great experience and anticipating needs to achieve the best possible service in the most caring and courteous manner so they will want to come back for more.

Responsibilities include but are not limited to:

Check guest in, ensuring proper credit is received, special requests are noted / fulfilled and accurate information is established.

Communicate with all departments regarding in house VIP’s and any special needs.

Thoroughly complete all guest transactions.

Maintain an up to date working knowledge of all hotel amenities as well as any special events.

Promote and sell special hotel programs, special rate packages, and upgrades when appropriate.

Interact with team in a professional manner, assisting other departments with necessary information.

Be knowledgeable of all emergency procedures and Hotel policies.

Maintain house bank and handle all checks and cash according to Hotel policies and procedures.

Communicate all pertinent information to Managers and Supervisors.

Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.

Solicit guest feedback via guest comment cards.

Answer the telephone in a professional manner and assist guests with any questions, directions to the property etc.

Job Requirements:

Must be able to speak, read, write and understand the primary language(s) used in the workplace.

Requires good communication skills, both verbal and written.

Strong skills in mathematics for basic computations and knowledge of Microsoft Office programs.

Must be available to work mornings, evenings, weekends and holidays.

Previous cash-handling experience preferred.

Organizational skills including follow-through, problem solving, and communication.

Ability to stand and walk for hours at a time.

Must be able to lift up to 15 pounds occasionally.

Requires grasping, writing, standing, sitting, walking, bending, climbing, listening and hearing ability and visual acuity.

Benefits:

401(k)
Dental Insurance
Health Insurance
Paid Time Off

Hours would be 7am to 3pm OR 3pm to 11pm.

Position Summary:

We seek a positive, service-oriented, energetic and self-motivated Guest Services Representative. The Guest Services Representative will report to the Guest Services Manager and will work closely with the Front Office team as well as other departments of the hotel.

The successful candidate will be welcoming with friendly attitude, be team orientated, be efficient and a good problem solver. Providing our guests with a great experience and anticipating needs to achieve the best possible service in the most caring and courteous manner so they will want to come back for more.

Responsibilities include but are not limited to:

Check guest in, ensuring proper credit is received, special requests are noted / fulfilled and accurate information is established.

Communicate with all departments regarding in house VIP’s and any special needs.

Thoroughly complete all guest transactions.

Maintain an up to date working knowledge of all hotel amenities as well as any special events.

Promote and sell special hotel programs, special rate packages, and upgrades when appropriate.

Interact with team in a professional manner, assisting other departments with necessary information.

Be knowledgeable of all emergency procedures and Hotel policies.

Maintain house bank and handle all checks and cash according to Hotel policies and procedures.

Communicate all pertinent information to Managers and Supervisors.

Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.

Solicit guest feedback via guest comment cards.

Answer the telephone in a professional manner and assist guests with any questions, directions to the property etc.

Job Requirements:

Must be able to speak, read, write and understand the primary language(s) used in the workplace.

Requires good communication skills, both verbal and written.

Strong skills in mathematics for basic computations and knowledge of Microsoft Office programs.

Must be available to work mornings, evenings, weekends and holidays.

Previous cash-handling experience preferred.

Organizational skills including follow-through, problem solving, and communication.

Ability to stand and walk for hours at a time.

Must be able to lift up to 15 pounds occasionally.

Requires grasping, writing, standing, sitting, walking, bending, climbing, listening and hearing ability and visual acuity.

Benefits:

401(k)
Dental Insurance
Health Insurance
Paid Time Off