LiveX AI

Elevate your customer experience with LiveX AI, empowering businesses to achieve unmatched engagement across any platform through a trusted AI agent.

09/04/2024

🚨 Horrified by the thought of customer churn? 😱🤔

We’ve been cooking up something exciting at LiveX AI—a game-changing feature designed to tackle customer churn head-on.

Soon, you can turn "goodbye" into "let’s try again".

Join the waitlist now: https://buff.ly/3zdXbG8 🚀✨

08/28/2024

❓🤔 Missed last week’s webinar on leveraging Google Cloud, NVIDIA, and LiveX AI products to drive business outcomes? No worries! Check out some highlights from the experts: Google’s Chelsie Czop, NVIDIA’s Abhishek Sawarkar, and our Co-Founder and Chief AI Officer, Dr. Jia Li.

1. Collaboration Drives Success: Partnering with Google and NVIDIA enabled LiveX AI to achieve:
- 50% reduction in Total Cost of Ownership
- 66% cut in operational costs
- 25% faster product launch, hitting the market in just three weeks!

2. Save $ and Reduce Costs: This partnership also supercharged LiveX AI Agents, enabling our clients to provide personalized experiences that make each customer feel like a VIP. As a result, LiveX AI has enabled our clients to achieve:
- 15% reduction in product returns
- 10% reduction in churn rates
- 5X in lead conversions
- 85% reduction in operational costs

🔗 Want to know more? Click here to watch a recap of the webinar: https://buff.ly/4cMghAS

08/27/2024

Traditional IVR Technology vs. AI Voice: A New Era in Customer Experience 🚀

Traditional Interactive Voice Response (IVR) systems have been around for decades. They rely on touch-tone menus and pre-recorded messages to guide customers.

But, at LiveX AI, we’re changing the game with AI Voice:

🔍 Natural Conversations: Unlike traditional IVR systems with preset choices, AI Voice Understands and responds to natural language, making interactions feel more human and intuitive.

🔄 Adaptability: AI Voice self-learns and evolves with your business needs, eliminating the need for constant updates and reprogramming of traditional IVR systems.

🌟 Personalized Experience: By grasping context and nuances, AI Voice delivers a tailored experience to each customer, in contrast to the impersonal and frustrating experience of traditional IVR.

Ready to leave outdated IVR technology behind and transform your customer experience? Talk to us 👉: https://buff.ly/3APhFp6

08/22/2024

🚀 With less than 3 weeks to go, we’re excited to attend SaaStr Annual 2024, the world’s largest SaaS community event! We’re eager to dive into the latest trends and connect with fellow innovators.

🤝 If you’re looking to transform customer engagement with your own AI agent, our team is here to offer guidance and share our expertise.

🌐 Sign up now: https://buff.ly/4dyItbU

We hope to see you there!

08/21/2024

🎉 We’re thrilled to announce that Dr. Jia Li, our Co-Founder, Chief AI Officer and President, will be speaking at the AI Hardware & Edge AI Summit in San Jose, CA!

🌟 Jia, who previously served as the Founding Head of R&D at Google Cloud AI and is recognized as a World Economic Forum Young Global Leader, will be sharing her insights on Tuesday, September 10th, 2024, from 10:25 AM to 10:50 AM at the Signia by Hilton, 170 S Market St, San Jose, CA.

🔗 Learn more about the event and register now to secure your spot:
https://buff.ly/3WNe4PG

Don't miss the opportunity to hear from one of the leading voices in AI innovation!

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07/09/2024

Optimize your Zendesk with LiveX AI’s advanced automation and personalized communications.

🤖 Empower Live Agents with seamless chat assistance, search capabilities, and instant replies for quicker resolutions and happier customers!

🔗 Effortless Zendesk integration — no code needed, streamlined ticket management, and workflows for enhanced user experience.

💰 Automated tasks and optimized workflows reduce operational costs and boost productivity.

📧 Generate automated email summaries with high-quality responses to save time and boost agent productivity.

Start your FREE TRIAL at LiveX AI Inc. AI to unlock unparalleled efficiency and satisfaction.

Join us in transforming customer support with cutting-edge AI technology!

07/09/2024

Optimize your Zendesk with LiveX AI’s advanced automation and personalized communications.

🤖 Empower Live Agents with seamless chat assistance, search capabilities, and instant replies for quicker resolutions and happier customers!

🔗 Effortless Zendesk integration — no code needed, streamlined ticket management, and workflows for enhanced user experience.

💰 Automated tasks and optimized workflows reduce operational costs and boost productivity.

📧 Generate automated email summaries with high-quality responses to save time and boost agent productivity.

Start your FREE TRIAL at LiveX AI Inc. AI to unlock unparalleled efficiency and satisfaction.

Join us in transforming customer support with cutting-edge AI technology!

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07/02/2024

🔍New product announcement! Enhance Your Team with Human Agent Assist & Reply! 🌟

Designed to enhance live agent effectiveness, LiveXAI lets agents serve customers with greater accuracy and improved efficiency. Human Agent Assist & Reply are immediately available to all Zendesk customers, and more platform integrations are in the pipeline.

"We've officially partnered with LiveX AI to enhance our live agent support, and the results are phenomenal. LiveX AI’s Human Agent Assist features an easy one-click installation to Zendesk , enabling us to use it immediately. It has been a major efficiency booster, proving to be extremely accurate and incredibly convenient for our agents." – Bruce Wagner, Director of Customer Service at Wyze Labs Inc.

Thanks to partners like Wyze , LiveX AI is transforming customer support with these two powerful tools:

• LiveX AI Assist: Enhances human agent workflows with AI-driven insights, optimizing interactions and managing costs efficiently.

• LiveX AI Reply: Automates personalized customer communications, featuring automatic email summaries and replies, boosting productivity and reducing costs.

Both tools streamline operations, offer personalized service, and continuously adapt to improve support. Experience the future of customer support with LiveX AI.

🔗 Check them out: https://buff.ly/3L6HCSW

06/25/2024

🔍New product announcement! AI customer support is more than just chatbots. 🌟 Transform Your Customer Support with LiveX AI Search Bar! 🌟

Discover how LiveX AI Inc. integrates Generative AI with AI chat to transform the Zendesk Help Center. LiveX AI achieved an 87.7% self-resolution rate.

✅ Superior Accuracy: Dramatically better than traditional index-based searches.
✅ Enhanced User Experience: Simpler navigation to find solutions quickly.
✅ Seamless Integration: Fully compatible with existing CRM systems like Zendesk. Help Center, Messaging, LiveChat, and Phone Call; you name it!
✅ Safety & Security: Robust privacy features, including PII masking and HIPAA compliance.

👀 See our AI in action and the difference it makes: support.wyze.com

🔗 Ready to transform your customer support? Get a demo: https://calendly.com/sales-rbq/livex-ai-demo

Forrester’s 2024 US Customer Experience Index: Brands’ CX Quality Is At An All-Time Low 06/24/2024

]📉 Forrester’s 2024 US Customer Experience Index Reveals Alarming Trends 📉

Forrester's latest research highlights a troubling decline in customer experience quality, with brands hitting an all-time low. With only 3% of companies truly prioritizing their customers' needs, it’s clear that enhancing customer satisfaction is more crucial than ever. Read More https://buff.ly/45zvB23

Turn the Tide with LiveX AI. LiveX AI offers revolutionary tools like AI Search Bar, AI Voice Agent, and AI QR Connect to tackle these challenges head-on, ensuring your business not only meets but exceeds customer expectations. Elevate your customer interactions and drive meaningful engagement in a landscape where every interaction counts.

Transform your CX strategy with LiveX AI – where technology meets customer focus.

🔗 Explore more at LiveX AI https://livex.ai/

Forrester’s 2024 US Customer Experience Index: Brands’ CX Quality Is At An All-Time Low Forrester’s CX Index reveals that brands’ customer experience quality drops for third consecutive year.

06/19/2024

"One of the most important applications of Generative AI in the coming future is Customer Service Agents, which are essential across virtually every industry," stated NVIDIA CEO Jensen Huang during his keynote (around Minute 49).

NVIDIA's vision resonates with us at LiveX AI, where we're already integrating these advanced AI capabilities to transform customer service. Our solutions enhance interactions and pioneer significant changes across various sectors. https://buff.ly/3xclHXb

🚀 Explore how LiveX AI is leading the way in AI-driven customer experience. https://livex.ai/

06/17/2024

🛡️We’re excited to announce that LiveX AI has achieved HIPAA compliance! This achievement further proves our commitment to customer privacy while empowering our AI Agents to deliver exceptional customer experiences.

Achieving HIPAA compliance is a crucial step in ensuring the highest privacy and security standards for healthcare information. To safeguard sensitive data, we've implemented stringent measures like robust data encryption, strict access control, and continuous security audits.

Our journey to HIPAA compliance emphasizes our dedication to delivering secure, reliable AI solutions that empower businesses.

Read more in our blog https://buff.ly/4c1jtcv

Photos from LiveX AI's post 06/10/2024

LiveX AI is honored to be featured by NVIDIA at the Dell Technologies booth at NRF's Big Show APAC 2024, which kicks off tomorrow in Singapore!

As an official partner of NVIDIA, we are thrilled to showcase our cutting-edge Customer Service Agent together. This collaboration highlights our commitment to transforming customer interactions with advanced AI in real-time from sales assistant to customer support throughout the entire customer journey.

We extend a heartfelt thank you to Dell Technologies and NVIDIA for their strong support of LiveX AI. This support is a testament to our leadership in multimodal AI Agent technology and the impact that we bring together to the retail companies through our partnership.

Visit the Dell Technologies Booth #1821 to see the future of customer interactions and explore how LiveX AI can benefit your business.

https://livex.ai

06/04/2024

🚀 CCW Vegas is underway! Don't miss LiveX AI on Wednesday and Thursday at Booth S3! 🌟

🤖 Experience how our LiveX AI Agent is transforming customer interactions:

Across Platforms: Delivers personalized solutions in your brand's voice.

Optimized Performance: Enhanced by our partnerships with NVIDIA and Google for faster, more accurate responses.

Proven Results: Users report up to 5X higher conversion rates and a 6X increase in leads.

📈 Excited to demonstrate how LiveX AI can boost your customer experience. Visit us at Vegas to see our AI in action!

06/03/2024

What a great week last week for LiveX AI. We had a great show at SF GEN AI, and Jia and I were privileged to attend LadyFest 2024.

Ladyfest is all about setting bold goals to empower women! It's a call to action to ensure women are prioritized for key roles and opportunities, supported in their entrepreneurial endeavors, and lifted through mentoring.

We, LiveX AI employees, are in awe of Jia, our co-founder, president, and chief AI officer who inspires us every day. .ai

05/31/2024

🌐 Yesterday at the GenAI Summit, the "The World of Customer Support with AI Agents" panel delves into AI's transformative role in customer experience. Dr. Jia Li, Co-Founder, President, and Chief AI Officer of LiveX AI, illuminates how AI agents enhance interactions, offering faster and more efficient interactions and resolution.

Let's embrace these innovations for a smarter customer experience! 🤖👥

Engage with us: What changes do you foresee AI bringing to your industry’s customer service?

05/31/2024

🌐 Yesterday’s session at the GenAI Summit in San Francisco was nothing short of inspiring! Dr. Jia Li, Co-Founder, President, and Chief AI Officer of LiveX AI, and other top female AI leaders shared profound insights during the "Pioneering Women in Generative AI" panel.

Emphasizing the importance of diversity in AI, they highlighted how it leads to more creative and equitable solutions. Let’s champion this crucial change together! 🙌 AI

Join the conversation: How can we further promote diversity in the tech industry?

LiveX AI Agent Boosts Amazfit's Customer Experiences in Landmark Partnership with Zepp Health 05/29/2024

It's exciting to announce a major advancement at LiveX AI Inc. as we forge ahead in revolutionizing the customer experience with AI! Our latest collaboration involves partnering with Zepp Health to deploy advanced AI agents for Amazfit users. Initiated during the NVIDIA GTC event, this collaboration is backed by the superb technological support and partnership of both NVIDIA and Google.

Join us today and tomorrow at the Gen AI Conference in San Francisco at the Palace of Fine Arts, Booth B14. Discover how we are transforming the way businesses interact with customers through AI. Looking forward to seeing you there!

https://www.prnewswire.com/news-releases/livex-ai-agent-boosts-amazfits-customer-experiences-in-landmark-partnership-with-zepp-health-302157098.html?tc=eml_cleartime

Thank you, Google, NVIDIA, and, of course, the incredible LiveX AI Inc. and Zepp Health teams!

LiveX AI Agent Boosts Amazfit's Customer Experiences in Landmark Partnership with Zepp Health /PRNewswire/ -- LiveX AI, a pioneer in generative AI technology for customer experience, today announced a transformative partnership with Zepp Health...

Photos from LiveX AI's post 05/23/2024

Livex.ai is looking forward to meeting you at the GENAI SUMMIT sponsored by Microsoft AI co-Innovation Lab next week! It's exciting to see over 30,000 attendees who are passionate about GenAI!

Thank you for those who have sent meeting requests. In case we didn't respond in time, please see us at booth B14 (see picture). Also, please come to our cofounder Jia Li's sessions to learn more about how multimodal AI Agent can help your customer experience real time!

For those of you who are eager to learn about GenAI tools, we highly recommend attending out partners NVIDIA and Amazon's workshops.

Explore the fascinating world of GenAI as these expert speakers delve deep into the technologies and the brilliant minds driving innovation.

Rashmi Misra Analog Devices
Jia Li LiveX AI Inc.
Raluca Ada Popa University of California, Berkeley
Rochelle Mattern, SambaNova Systems
and
Swapnil Jain Observe.AI
Tim Shi Cresta
Henry Peter Ushur

05/22/2024

Looking forward to seeing everyone at Customer Contact Week (CCW). Check out LIveX AI at Booth S3!

05/02/2024
04/17/2024

Welcome to AI Uncovered: Myths vs. Reality! 🚀 Join us as we dive deep into the world of AI, debunking myths and revealing the truths behind AI agents. Let's unravel the magic of AI together, one myth at a time! 🤖✨ .ai Learn More https://livex.ai/

04/12/2024

Thank you, Google and NVIDIA, for featuring LiveX AI at Google Cloud NEXT! We are thrilled to have a major performance leap for LiveX AI thanks to our incredible collaboration with Google and NVIDIA! The cutting-edge technology has significantly boosted our inference speed, enabling LiveX AI real-time AI Agent for customer experiences:

* Personalized customer support
* Real-time product recommendations
* Reduced product returns

This is a game-changer for businesses seeking to elevate customer interactions at every touchpoint.

.ai

04/11/2024

Exciting news from Google Cloud Next '24: LiveX AI’s product recommendation comparison on the big stage, highlighting how we are able to speed up 6.1x in average token speed through NIM and GKE. LiveX AI technology's transformative impact on elevating and extending customer experiences is a game-changer, signaling a monumental advance in customer engagement innovation. Thanks to and for partnering with us to make it happen!

A big shout-out to Nik Spirin and Brandon Royal for their collaboration and recognition of our efforts. The deep partnership from such tech giants fuels our drive to push customer engagement technology to new heights. Thanks to everyone involved for making this possible! .ai

Please sign up https://livex.ai/ if you want to try our AI Agent out.

04/11/2024

Experience the unmatched speed and accuracy of LiveX.AI's technology at NVIDIA's booth at Google Cloud Next '24! Our state-of-the-art AI solutions, renowned for enhancing business customer experiences through rapid and precise interactions, are being showcased live.

We're currently in booth #1421, demonstrating the seamless integration of NIM and GKE, a testament to our innovative partnership with NVIDIA and Google. Don't miss this chance to witness how LiveX.AI is revolutionizing customer engagement with cutting-edge AI. Join us to see the future of technology in action. .ai

04/09/2024

UPDATE for Google Next: Along with our demo at booth #1421, don't miss our partners from NVIDIA and Google—Nik & Brandon—showcasing how they've empowered LiveX AI in action!

"Accelerating large language models with NVIDIA NIM and NeMo on Google Kubernetes Engine": Location: Mandalay Bay South CC - Level 1 - Expo Hall Breakout Room 1 09:30 AM - 10:15 AM PDT

Thank you to NVIDIA and Google for supporting LiveX AI to help businesses connect with their customers. Mark your calendars for this insightful session! .ai

04/09/2024

🚀 Exciting News! 🌟 We're thrilled to invite you to see the future of customer experience with a demo of LiveX AI! Join us at the NVIDIA booth #1421 at Google Next, April 9-11, 2024, in Las Vegas.

Don't miss this opportunity to see firsthand how LiveX AI can help businesses connect with their customers. We're honored to partner with NVIDIA and Google Cloud to build effective solutions to enhance customer experiences.

📅 Dates: April 9-11, 2024
📍 Location: NVIDIA booth #1421, Google Next, Las Vegas

See you in Vegas! .ai

04/05/2024

🚀 Introducing LiveX AI: The Future of Customer Experience is Here! 🌟 LiveX AI is revolutionizing how we communicate, learn, and work. With cutting-edge technology, it's not just an AI; it's your next personal agent, salesperson, and support person. Stay tuned to explore how LiveX AI is changing the game! https://livex.ai/

04/05/2024

Welcome to AI Uncovered: Myths vs. Reality! 🚀 Join us as we dive deep into the world of AI, debunking myths and revealing the truths behind AI assistants and agents. Let's unravel the magic of AI together, one myth at a time! https://livex.ai/ 🤖✨ .ai

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