Alphanumeric

Our teams of experienced professionals are driven to make their mark across the life science industry

Alphanumeric is committed to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. This commitment is embodied in company policy and the way we do business at Alphanumeric and is an important principle of sound business management.

08/30/2024

Studies show patients who experience empathetic and compassionate care are more likely to:
- Adhere to treatment plans
- Feel less isolated and distressed
- Feel more comfortable and valued
- Have positive perceptions of their healthcare experience
Learn more about how to create compassionate digital experiences in life sciences at https://hubs.ly/Q02MM73s0.

08/29/2024

Empathetic and compassionate interactions between contact center agents and patients lead to higher retention rates, positive word-of-mouth referrals, and a greater likelihood that the patient will adhere to their treatment plan. Alphanumeric helps organizations like yours transform their digital touch points into truly human experiences. Learn more at https://hubs.ly/Q02MLC5m0.

08/27/2024

A strong human connection is the foundation of exceptional patient care. Empower your agents to build lasting relationships through active listening, empathy, respect, compassion, and shared decision-making.
Learn more at https://hubs.ly/Q02MLxK-0

08/23/2024

From insight to action, unlock the power of your data with Medical Insight from Alphanumeric.
📊 Turn raw medical data into actionable reports you can use to improve outcomes
📈 See your data come to life with clear and customizable dashboards
🔍 Uncover hidden patterns and trends with cutting-edge AI
🔄 Capture and integrate information from all sources seamlessly

Photos from Alphanumeric's post 08/15/2024

Ignite potential and drive success!
💡 Empower your team with tailored learning experiences and training.
✔️ Simplify complex topics with technical writing experts.
To learn more about the services we provide, visit the link in bio.

08/14/2024

How can life sciences companies achieve the right balance between artificial intelligence (AI) and medical writing? Christina Nixon, Alphanumeric’s senior director of medical and scientific communications, explains the best approach for developing high-quality content faster and more efficiently.

Discover how Alphanumeric can help you integrate AI tools for more effective medical communications at https://hubs.ly/Q02KXR0F0.

08/12/2024

Need an upgrade? Alphanumeric provides professional services and solutions for current and new office and laboratory spaces. From planning to handover, Alphanumeric is intimately engaged to ensure project milestones, deadlines and financial commitments are met.

08/08/2024

Our tailored consulting solutions address your life science or healthcare organization's unique business challenges. From crafting effective AI integration strategies to developing top-tier training programs, our subject matter experts provide the solutions your organization needs to succeed. Partner with Alphanumeric to Make Your Mark! Learn more about our consulting services: https://bit.ly/46GzAKt

How To Create Compassionate Digital Experiences in Life Sciences 08/08/2024

❤️Compassionate digital experiences are essential for improving patient outcomes, satisfaction, and overall healthcare quality. Discover how life sciences companies can create meaningful connections in contact center hubs by fostering empathy, enhancing communication, and implementing supportive strategies. https://bit.ly/3LIxa4w

How To Create Compassionate Digital Experiences in Life Sciences ❤️Compassionate digital experiences are essential for improving patient outcomes, satisfaction, and overall healthcare quality. Discover how life sciences companies can create meaningful connections in contact center hubs by fostering empathy, enhancing communication, and implementing supportive...

08/02/2024

Although AI can be a powerful tool for medical writers, ​​the key to harnessing its power effectively requires maintaining the irreplaceable role of human expertise and judgment. Read more about the challenges and benefits of incorporating AI into medical writing at https://bit.ly/3zUTchI.

07/31/2024

Alphanumeric helps medical writers take advantage of the many benefits AI has to offer, including:
🌟 Automating repetitive tasks
📢 Generating drafts and content
✅ Quickly compiling research
👥 Tailoring content to specific audiences
Discover more about the benefits and potential challenges that AI presents in our blog “AI and Medical Writing: How to Achieve the Right Balance”. https://bit.ly/3zWf3p7

07/29/2024

When utilizing AI for medical writing, organizations may be presented with several challenges, including the need to verify the accuracy and reliability of the generated data, ensuring its compliance with ethical and legal regulations, and helping the platform understand the nuances of complex medical terminology. Visit our blog “AI and Medical Writing: How to Achieve the Right Balance” to learn more about these challenges, as well as the many benefits AI provides. https://bit.ly/46pcQ1t

07/25/2024

🎉 Exciting news! Linda Herndon and Tara Moore have been accepted as new members of Women in Bio, an organization dedicated to promoting careers, leadership, and entrepreneurship for women in the life sciences. Congratulations! 🌟

07/23/2024

Did you know that Alphanumeric has been serving our community for 45 years? Since 1979, Alphanumeric has built a rich history of delivering quality service, fostering innovation, and maintaining a personal touch. We take pride in our extensive experience while embodying the energy and dynamism of a start-up, always striving to enhance our connection with our customers.

AI and Medical Writing: How to Achieve the Right Balance 07/18/2024

Artificial intelligence (AI) offers exciting opportunities in medical writing to increase capabilities and efficiency while creating more personalized content. However, navigating the ethical and technical challenges is essential to ensure AI becomes a powerful tool that complements — rather than replaces — human expertise. https://bit.ly/4b9ibel

AI and Medical Writing: How to Achieve the Right Balance Artificial intelligence (AI) offers exciting opportunities in medical writing to increase capabilities and efficiency while creating more personalized content. However, navigating the ethical and technical challenges is essential to ensure AI becomes a powerful tool that complements — rather than ...

07/17/2024

Join the Alphanumeric Team and get ready to Make Your Mark!

Are you ready to elevate your career to new heights? Alphanumeric is on the lookout for passionate individuals who are eager to contribute to our dynamic and growing team!

https://bit.ly/3Y0ggG3

07/09/2024

✨Artificial intelligence (AI) can serve as a valuable tool for medical writing, but a balanced approach is needed to ensure quality and compliance. Continuous training, collaboration, quality control, compliance checks, and human oversight are required to successfully combine the strengths of AI with the expertise of medical writers.

To learn more about employing AI tools for more effective medical writing, visit https://bit.ly/3VYZ0j7.

07/04/2024

🎆 Happy 4th of July from Alphanumeric!

"Freedom is nothing but a chance to be better.” – Albert Camus

Wishing everyone a meaningful and joyous 4th of July from Alphanumeric!

07/02/2024

🌟While leveraging artificial intelligence (AI) for medical writing offers the potential for increased productivity and efficiency, several key issues must be considered. These factors include:

1. Data privacy and security
2. Accuracy and reliability
3. Regulatory compliance
4. Plagiarism
5. Fairness and ethical concerns

Learn more about harnessing the power of AI for medical writing at https://bit.ly/4c7eKpw.

06/20/2024

Did you know that Alphanumeric has a dedicated Innovation Team that explores and tests new technologies and trends? Their goal is to understand the practical applications of these advancements across our current and future services. This proactive approach not only keeps us ahead of the curve but also enables us to deliver innovative services with dramatic results.

06/19/2024

🌟 Celebrating Freedom on Juneteenth! 🌟

Today, we honor Juneteenth, a pivotal moment in American history marking the end of slavery. At Alphanumeric, we celebrate the resilience, courage, and heritage of the African American community. Let’s continue to strive for equality, justice, and inclusivity in every aspect of our lives.

06/19/2024

Join the Alphanumeric Team and get ready to Make Your Mark!

Are you ready to elevate your career to new heights? Alphanumeric is on the lookout for passionate individuals who are eager to contribute to our dynamic and growing team!

https://bit.ly/45ps863

Photos from Alphanumeric's post 06/14/2024

Ignite potential and drive success!
💡 Empower your team with tailored learning experiences and training.
✔️ Simplify complex topics with technical writing experts.
✍️ Translate your sophisticated data into easy-to-understand assets that ensure universal comprehension.
To learn more about the services we provide, visit the link in bio.

06/12/2024

⚡How can technology improve patient engagement? Christopher Spohr, Alphanumeric’s senior director of marketing, highlights some of the benefits technology can provide for better patient engagement.

To discover how Alphanumeric can help your organization leverage technology for more effective engagement with patients, visit https://bit.ly/3VuYB7M.

06/06/2024

With the rise of telemedicine and remote patient monitoring, AI-powered systems play a crucial role in delivering healthcare services. AI algorithms can analyze patient data collected from wearable devices and sensors, detect abnormalities, and alert healthcare providers in real-time, enabling proactive interventions and personalized care.

06/05/2024

We were honored in March to have two of our abstracts accepted for presentation at DIA MASC in Florida. Here is our second submission. Click on the link below to read the blog by Mahsa Kiazadeh, MSc, titled “AI-Driven Swift Detection & Accurate Analysis for Enhanced HCP Response in Outbound Contact Centers.” The poster outlines the ideation process and methodological approach behind the development of this innovative AI solution, which has the potential to revolutionize drug safety monitoring and enhance patient care.
https://hubs.ly/Q02yb5v90

06/04/2024

💡When choosing an artificial intelligence (AI) vendor for your contact center, you must carefully evaluate several key elements. Consider the following factors to select an AI platform that best meets your needs and helps you achieve your business objectives:

1. Capabilities and features
2. Scalability
3. Ease of use
4. Customization and flexibility
5. Performance and accuracy
6. Security and compliance
7. Support and documentation
8. Cost and licensing
9. Community and ecosystem
10. Future roadmap and innovation

To learn more about how to choose the right AI platform for your company, visit https://bit.ly/3QUUNKj.

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Videos (show all)

From insight to action, unlock the power of your data with Medical Insight from Alphanumeric. 📊 Turn raw medical data in...
How can life sciences companies achieve the right balance between artificial intelligence (AI) and medical writing? Chri...
From insight to action, unlock the power of your data with Medical Insight from Alphanumeric. 📊 Turn raw medical data in...
✨Artificial intelligence (AI) can serve as a valuable tool for medical writing, but a balanced approach is needed to ens...
⚡How can technology improve patient engagement? Christopher Spohr, Alphanumeric’s senior director of marketing, highligh...
💡When choosing an artificial intelligence (AI) vendor for your contact center, you must carefully evaluate several key e...
➡️A recent study to assess the impact of artificial intelligence (AI) on customer service revealed a 64% decrease in dai...
Technology plays a key role in patient engagement by offering tools and platforms that enhance communication, education,...
How are life science call centers evolving in the age of digital innovation? Sheryl Johnson, Alphanumeric’s senior direc...
Ensuring medical information is accessible to all patients regardless of their technological proficiency or abilities is...
Adopting new communication channels in call centers offers many advantages for companies seeking to meet customer expect...
Contact centers continue to evolve as new technologies, customer expectations, and business dynamics emerge. In 2024, so...

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4515 Falls Of Neuse Road
Raleigh, NC
27609

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