Comfort Inn Rehoboth Beach
Experience Delaware's most visited vacation spot! Make your reservations today by calling 302-226-151 The hotel is two miles from the Rehoboth Beach Boardwalk.
Enjoyable affordable rates in a convenient location when choosing the Comfort Inn® Rehoboth Beach hotel in Delaware. This Delaware city boasts several attractions and sites for its numerous visitors, some of which include:
Jungle Jim's Water Park
Tanger Outlets
Cape May – Lewes Ferry
Sports at the Beach
Nassau Valley Vineyards
Rehoboth Beach hotels also provide easy access to
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Offering over 20 years of experience, Onix Hospitality currently owns and manages eight award-winning, top-performing hotels in the Mid-Atlantic region and Florida, operating over 1,000 hotel rooms across its growing portfolio and serving more than half million customers annually. We are currently looking for a Night Auditor to join our team!
Onix Hospitality rewards it’s employees for their hard work and dedication to providing the best service possible, with a wide-range of benefits and perks to show we care.
BENEFITS AND PERKS WE OFFER
Benefits
Competitive Salary
Affordable Medical, Dental, and Vision Benefits for You & Your Family
401k Retirement With Company Match
Company Paid Life Insurance
Flexible Spending Accounts (FSA) & Health Reimbursement Accounts (HRA)
Paid Time Off & Paid Holidays
Short-term Disability and Maternity Leave Options, Personal and Family Medical Leave
Company provided Life and Long Term Disability Coverage
Employee Perks Program
Tickets At Work for Discounted Entertainment Tickets!
Tuition Reimbursement
In Facility Training/Inservice Programs
Employee Assistance Program
Free Will/Estate Preparation Services
Optional Legal & Identity Protection Services
Verizon Wireless Discount
Responsibilities and Duties
The Night Auditor is responsible for serving guests at the front desk while providing the highest level of service possible in an efficient, courteous, and professional manner by following Onix Hospitality standards of aggressive hospitality and adhering to guidelines and procedures. Represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel. Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work. Maintains guest room key storage and maintains and supervises access to safe deposit boxes. Must be sales minded. Presents options and alternatives to guests and offers assistance in making choices. Knows the location and types of available rooms as well as the activities and services of the property. May set up breakfast areas and perform some houseman tasks.
Be able to work through the Night Audit shift checklist for all PMS related job responsibilities. Report to work on time, in proper and clean uniform, including name tag. Personal appearance and grooming must conform with standard.
Ensure security of the building in accordance with specific property procedures. Walk the entire building to ensure safety/security of our guests. Ensures that all doors are locked and secure and handles noise complaints from guest rooms.
Be knowledgeable about daily hotel operations, check daily event sheets, bulletin boards and be up to date with all changes, new procedures, and events. Be knowledgeable about loyalty Rewards and other frequent traveler programs.
Check in/Check out all guests according to property specific/ONIX HOSPITALITY Standards. Follow all cash handling and banking procedures to check out all customers efficiently.
Ensure the cleanliness of the front desk and back-office area at all times. Utilize spare time for cleaning. Keep computer equipment clean at all times.
Perform all other duties as assigned.
Qualifications
Any combination of education, training, and/or experience that provide the required knowledge, skills, and abilities to perform. Grade school education is preferred.
Food safety certification as required by state and local regulations and brand standards.
Previous hotel-related experience desired.
General Summary
Responsible for providing superior service to guests, in accordance with the rules, regulations, policies, and procedures set forth by the company.
Principal Duties and Responsibilities:
Identify the needs of each guest and provide relevant information regarding hotel policies, services and amenities.
Responsible for registering all guests, obtaining pertinent information, and ensuring proper credit is established.
Respond to requests from guests for assistance and information about the local area.
Sell rooms to “walk-in” customers.
Routinely enter or change reservation information on the computer system.
Post charges and payments to guest accounts, as needed.
Make necessary corrections to guest accounts.
Communicate with the housekeeping department about room status/availability.
Deliver requested items to guests, as needed, including incoming faxes, mail etc.
Listen and respond promptly to guest inquiries and/or complaints in an appropriate manner.
Operate hotel switchboard.
Clean and maintain the front desk area/front lobby.
Maintain daily logs (including communication).
Each shift, balance cash drawers, credit card receipts, direct bills and all other incoming payments.
Assist with facility deposits as needed.
Issue safety deposit boxes, when requested.
Reconcile the Housekeeping report with the bucket (registration cards) to monitor room occupancy.
Pre-block rooms for incoming guests, especially those with special requests or VIP considerations, while following appropriate brand frequent stay programs.
Maintain a current room status report.
Perform additional assignments as required.
Job Requirements:
High school diploma or equivalent required.
Hospitality and/or customer service experience is preferred.
Must be able to develop an understanding of concepts, practices, pre-established guidelines and procedures used by the company in relation to guest service.
Must be able to communicate effectively, be polite, courteous, and responsive to our guests.
Must be able to speak and write the English language in an understandable manner.
Must be able to stand for long periods of time.
Must be organized and detail oriented.
A valid driver’s license is required.
Typing and computer skills are required.
Offering over 20 years of experience, Onix Hospitality currently owns and manages eight award-winning, top-performing hotels in the Mid-Atlantic region and Florida, operating over 1,000 hotel rooms across its growing portfolio and serving more than half million customers annually. We are currently looking for a Houseperson to join our team!
Onix Hospitality rewards it’s employees for their hard work and dedication to providing the best service possible, with a wide-range of benefits and perks to show we care.
BENEFITS AND PERKS WE OFFER
Benefits
Competitive Salary
Affordable Medical, Dental, and Vision Benefits for You & Your Family
401k Retirement With Company Match
Company Paid Life Insurance
Flexible Spending Accounts (FSA) & Health Reimbursement Accounts (HRA)
Paid Time Off & Paid Holidays
Short-term Disability and Maternity Leave Options, Personal and Family Medical Leave
Company provided Life and Long Term Disability Coverage
Employee Perks Program
Tickets At Work for Discounted Entertainment Tickets!
Tuition Reimbursement
In Facility Training/Inservice Programs
Employee Assistance Program
Free Will/Estate Preparation Services
Optional Legal & Identity Protection Services
Verizon Wireless Discount
Responsibilities and Duties
The House Person is responsible for the cleanliness of the public and guest areas of the hotel. Including hallways, lobby, breakfast area, and exterior.
Responsible for the cleaning of corridors, guest areas, service areas and linen closets. Cleans rooms when needed.
Deposits linen down chute and carries trash to the dumpster. Stocks supplies needed for linen closets.
Maintains public area cleanliness through vacuuming and cleaning floors, windows, tables, chairs, etc. Check all public restrooms for cleanliness several times daily. Check the elevator for cleanliness, other surfaces for polishing. Checks lights and changes bulbs in public areas.
Sweeps and mops service areas. Mops vending machine areas and keeps machines clean.
Assists with luggage handling.
Perform all other duties as assigned.
Qualifications
Any combination of education, training, and/or experience that provide the required knowledge, skills and abilities to perform. Grade school education is preferred.
Previous hotel-related experience desired.
Full Job Description
Part time and full time positions available
Must be able to work weekends. COVID procedures in place at hotel. Masks are required.:
General Summary:
Responsible for helping to achieve ongoing guest satisfaction by maintaining cleanliness and sanitation of guest rooms including, reporting room status discrepancies and maintenance problems to supervisor.
Principal Duties and Responsibilities:
Clean rooms/suites as assigned by Director/Supervisor.
Responsible for any assigned keys.
Vacuum and sweep carpets and floor.
Dust and vacuum furniture.
Dust and clean room decorations, appliances and structural surfaces.
Change linen and make beds.
Clean showers, tubs, sinks and bathroom items.
Remove used guest amenities and supplies, and replenish as necessary per specific brand standards.
Replace room literature and other items as directed by Director/Supervisor per specific brand standards.
Empty wastebaskets and replace wastebasket liner.
Inspect rooms for safety hazards and for the operating condition of equipment.
Check for damaged or soiled linens, replace as necessary.
Report all lost and found articles and maintenance issues to a supervisor.
Report all “Do Not Disturb” and “Refused Services” to supervisor.
Maintain storage rooms and stock carts.
Transfer dirty linen from housekeeping cart into laundry cart.
Provide information to guests about hotel services, facilities and other amenities.
Respond to requests from guests for assistance and information about the local area.
Prepare rooms for guest arrival and respond to special requests from guests.
Check with supervisor upon completion of room assignments, before leaving for the day.
Assist with preventive cleaning programs as assigned.
Adhere to all fire, safety and security procedures according to company policies.
Perform additional assignments as required.
Job Requirements:
One year previous housekeeping experience preferred.
Must be able to bend, kneel, lift, push, carry and pull up to 50 lbs.
Requires reaching overhead, climbing, crouching, and twisting.
Must be detail oriented
General Summary
The Maintenance Technician is responsible for the maintenance of the building, grounds, the operation of its equipment and mechanical/electrical systems.
Principal Duties and Responsibilities:
Ensure the best possible lodging experience for each guest, within the framework of the operating guidelines of the individual hotel
Follow the hotel’s grooming and appearance guidelines and wear provided maintenance uniform and nametag at all times.
Complete tasks and assignments on the daily Maintenance Checklist.
Complete Maintenance Request Forms within 24 hours.
Complete Preventive Maintenance program on a timely basis. Keep accurate logs of all PM completed on a quarterly basis. Provides full Preventive Maintenance to 2 rooms each day. Preventative items include (but not limited to: Lighting, Electrical circuits and wiring, Plumbing, HVAC, Guest room walls, Appliances, Doors and locks, Furniture, Carpet (remove stains) and Floor coverings.
Monitor tasks in TELS and ensure that any outstanding items are completed in a timely manner.
Practice safe working conditions under Occupational Safety and Health Administration guidelines to include Blood borne Pathogens.
Practice safe chemical handling as prescribed in Material Safety and Data Sheets.
Maintains inventory and orders supplies as needed with General Manager’s approval.
Determine the need and coordinate the use of outside vendors with General Manager.
Keep front desk informed of out-of-order rooms.
Clear trash and empty property trash containers daily as needed (property specific).
Sweep and clean sidewalks and stairs as needed (trash and weather related)
Clear debris from parking lot, landscaping, and dumpster area daily.
Ensure exterior building and grounds are clean by use of a pressure washer and blower.
In the event of inclement weather, create a safe environment for all guests and employees within the property.
Ensure Guest Laundry washers, dryers, vending machines and common areas are cleaned as needed (property specific).
Maintain clean, organized maintenance workshop and storerooms.
Ensure that all reports are prepared completely and promptly.
Ensure that proper key controls are in effect.
Keep Purchasing Manual up to date and only purchase approved items. Purchase Order/Receiving Log should be accurately maintained.
Review operating statements and critique unusual overages and shortages. All efforts must be made to meet budgeted goals. Consistent preparation of budget progress reports and will participate in annual budgeting process as required by the General Manager.
Servicing the hotel’s pool, including adjusting chemicals and cleaning filters.
Perform additional assignments as required.
Job Requirements:
Must obtain, if does not possess, CPO (Certified Pool Operator) certificate.
2 years of mechanic experience in a hotel or a related field preferred.
HVAC, electrical, plumbing, boiler operations and general maintenance skills required.
Must be able to bend, kneel, lift, push, carry and pull up to 75 lbs.
Ability to reach overhead, climb, crouch, and twist required.
Must be able to speak and write the English language in an understandable manner.
Must be available/on-call 24 hours a day for facility emergencies.
Must be reliable; willing to work weekends and holidays.
Valid driver’s license required.
Comfort Inn Rehoboth is currently looking for full time employees to join our Front Desk and Housekeeping departments. If you are interested in a career with our amazing team please stop in to 19210 Coastal Hwy Rehoboth beach and fill out an application. We look forward to meeting you!
Come check it out. First ever VIRTUAL Go Red For Women Event May 27th!!!
Happy Cinco de Mayo! Please remember while celebrating to support our local businesses! Many amazing local restaurants are still open for takeout and delivery.
Click here to claim your Sponsored Listing.
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19210 Coastal Highway
Rehoboth Beach, DE
19971
1 Baltimore Avenue On The Boardwalk
Rehoboth Beach, 19971
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