Suburban Animal Hospital

Happy Wednesday!! From the staff at Suburban Animal Hospital!

Be very mindful on what falls on the floor or on the ground………here is a list of harmful foods for your pets.

Suburban Animal Hospital will be closed on Monday, September 2nd in observance of the holiday. We will reopen on Tuesday, September 3rd.

Below are references in case of any urgent or emergency concerns. Thank you.

Staff developement at its finest! Here at Suburban Animal Hospital, education is important not only to clients, but to our staff as well. Here you can see the staff practicing CPR on animal models to help fine-tune techniques and strengthen teamwork.

Congratulations to Dr. Levy for not only passing, but earning a 100% on the International Association of Animal Hospice and Palliative Care exam! This is a certification aimed towards shaping comfort-oriented care for the beloved furry companions as they approach the geriatric stage.

Please enjoy this cute photo of Dr. Levy with a foster kitten!

Starting Monday 8/26/24 Suburban will no longer allow retractable leashes in the office. There will be slip leads at the entrance of the office. If you use a retractable leash, please switch it out with a slip lead we have provided in the vestibule on your way in. Please return it on your way out for the next person to use. Thank you so much for your cooperation and understanding.

Reasons we don’t want retractable leashes in our hospital:
· You have far less control of your pet
o It’s hard to quickly get them away from a dangerous situation
o The locks don’t always hold or are broken
o The handles are hard to hold and can easily be dropped with sudden motion
o When the leashes fall or get dragged along the ground they are loud and scary
· The jerking motion when they run out of leash can cause injury to the pet
· The line is thin and can cause burns, lacerations and/or lead to amputations in severe cases to both pets and people
· They can easily get tangled around the pet, other animals, people, and/or objects


Lastly:

All cats must be in carriers (If you don’t have a carrier, we will provide you with a cardboard carrier for a fee.). This is for everyone’s safety. The vet can be a stressful place It will prevent them from escaping in the event they get scared by something. We don’t want any loose cats in the hospital, the parking lot, and/or in the street. A towel or blanket can be placed over the carrier to reduce visibility and sound, making the cat feel safer. We can also apply Feliway which is a pheromone that helps calm cats, further reducing stress. For information on how to make the carrier less scary at home please visit:

Cat Carrier Follies: How To Help Cats Learn To Love Their Carriers Reading Time: 3 minutes Share onA frenzied flight to a hiding place is a common feline response to the unearthing of a carrier for an imminent trip to the veterinarian. If it weren’t so sad and serious for the cat, we humans might view cat carrier follies as humorous. But the reality is far from e...

We will be closed from 12:00pm-1:00pm today, August 22nd for staff development Thank you.

Suburban Animal Hospital is hiring! We are looking for compassionate individuals to join our Client Service Representatives. Experience is preferred; however, it is not required. If interested, please apply through Indeed or by going to careers.thrivepetcare.com.

Suburban Animal Hospital will be closed today Friday, August 16th from 11:00am-1:00pm for team development. 🐶🐈‍⬛

This week Suburban is celebrating or Animal Care Assistants. Thank you for being the cornerstone of everything we do.

Suburban Animal Hospital will be closed today (7/23) from 12:00pm -1:00pm for staff development.

Suburban Animal Hospital will be closing today(7/3) at 3pm and reopening on Friday 7/5 at 8am. In the event of an emergency or urgent situation, please contact one of the following resources;
Orchard Park Veterinary Medical Center at 716-662-6660
Rochester Emergency Veterinary Services at
585-775-0020
There is also VetTriage, an online triage service available 24/7 at VetTriage.com

We hope you and your furry friends have a happy and safe Fourth of July!

Reminder to fill any meds needed for the 4th of July TODAY.

With the Fourth of July festivities starting off with a bang, here are some helpful tips to set you and your pets up for success!

Please call your veterinarian ahead of time for refills of calming medication to ensure it is filled in time.

Yesterday was my last day of work at the place I call my second home. As usual I was the last one out the door. As I walked around the empty hospital for the final time I reflected upon how blessed I have been. I have been able to work in a field that I love for all of my adult life. There are no words to express how grateful I am for the countless families who have trusted me to care for their beautiful pets. I thank you so very much.
To my team (now and in the past) at Suburban-you are the kindest, compassionate, caring people in the world. Not only do you look out for the wellbeing of our patients and their families but you also take care of each other. We are a family as well. Thank you for looking out for me and helping me through the hard days.

Love to you all! I am sure I will see everyone around. With immense gratitude,
Carolyn Fisher

Suburban Animal Hospital will be closed Saturday June 29th. Please seek care at one of the local Urgent Care locations if needing immediate assistance. We will reopen on Monday.

We will be closed tomorrow Saturday, June15th

We will reopen on Monday, June 17th

**There a urgent care hospitals to reach out to such as:
~Animal Hospital of Pittsford (visit their website to fill out a triage form)

~Animal Intermediate Care (585) 684-7901 (Call ahead)

~Ark Urgent Care (585) 487-8700 (Call ahead)

~Rochester Emergency Veterinary Services (585) 775-0020 (Call ahead)

New York State has recently passed a law that changes our current process with filling prescription medications. Please be patient as we adjust our protocol to accommodate this change. We ask that you give us at least 24 to 48 hours for medication refills. Thank you.

Our phones seem to be on the fritz! We are working on this issue. Hopefully they will be on soon along with our computer program!! We appreciate your patience.

Mr. Dougie Jones stopped by to show us his new hair do! His talented mother is the groomer! 🥰

On Memorial Day we are closed. In case it’s needed, here is urgent care information & emergency information.

We will be closed on Monday, May 27th for Memorial Day.

We will reopen on Tuesday , May 28th

**There a urgent care hospitals to reach out to such as:
~Animal Hospital of Pittsford (visit their website to fill out a triage form)

~Animal Intermediate Care (585) 684-7901 (Call ahead)

~Ark Urgent Care (585) 487-8700 (Call ahead)

~Rochester Emergency Veterinary Services (585) 775-0020 (Call ahead)

Meet Finnegan Percival and his adoring fans! He’s a three month old Maine C**n and he’s absolutely adorable!

We will be closed tomorrow Saturday, May 18th

We will reopen on Monday, May 20th

**There a urgent care hospitals to reach out to such as:
~Animal Hospital of Pittsford (visit their website to fill out a triage form)

~Animal Intermediate Care (585) 684-7901 (Call ahead)

~Ark Urgent Care (585) 487-8700 (Call ahead)

~Rochester Emergency Veterinary Services (585) 775-0020 (Call ahead)

Sara - synonymous with Suburban Animal Hospital - celebrating 25 years of service. Thank you for your dedication, commitment to excellent customer service and patient health. Congratulations on years of a job well done!