Midcoast Case Management Services, P.C.

https://www.knoxcountymaine.gov/index.asp?SEC=6AC164C7-5851-4821-8295-A50753D0C90D&Type=B_BASIC

Citizen Preparedness - Knox County Description

Typical responsibilities of targeted case managers include:

Assessing needs and completing a comprehensive assessment
Developing an individualized plan (IP), including a crisis plan
Referral for services
Coordination of services
Ongoing monitoring to assess the consumer’s safety, well-being, and stability, as well as monitoring the progress toward the goals identified in their individualized plan (IP).

Success is the process not how things turn out.

There are four key components within this definition that make up successful case management: Intake, Needs Assessment, Service Planning, and Monitoring and Evaluation.
Intake: Intake is the initial meeting between a case manager and a new client. The case manager uses this time to gather demographic information about the client, identify any immediate needs, establish trust, and build a relationship.
Needs Assessment: The Needs Assessment stage builds on the information collected during the Intake stage, going into greater depth on the client’s individual challenges and goals. During this stage, a case manager’s primary objective is to identify a client’s problems, interests, and risks to success.
Service Planning: A case manager establishes specific goals and the actions that will be taken to meet those goals. The result of this goal-setting process is a case plan inclusive of outputs and outcomes that will measure a client’s success. A service plan should be both achievable and measurable.
Monitoring and Evaluation: Evaluation is critical to understanding the impact specific programs and services have on a client. Evaluation and data ensure client success is quantified and qualified rather than simply anecdotal.

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