Zego

🔥 NEW EPISODE of The Resident Experience Podcast out now! 🚀 In this part 2 discussion on takeaways from Zego's 2024 Resident Experience Management Report, host Yolanda M. sits with the report's main author, Senior Manager of Writing & Editorial at Zego, Jennifer Stahlman!

🎧 Check it out: https://www.gozego.com/podcasts/resident-expectations/

In this episode, we cover key highlights from the report:

🔀 Property managers have misconceptions about renter expectations according to proprietary resident survey data.

📱 Renters have digital tool preferences while also valuing human interaction for certain property tasks.

🙋🏼‍♀️ Resident advisory groups are a great practice for aligning with tenants on needs and expectations.

🎁 Adopting loyalty programs can enhance the resident experience as well as loyalty and retention.

Listen in for insights directly from the author of Zego's 2024 Resident Experience Management Report! And be sure to stick until the end for some good news submissions shared by podcast producer, Amber Halteman! 🎉

Catch this episode anywhere you get your podcasts, or learn more at https://www.gozego.com/podcasts/resident-expectations/.

Zego's 2024 Resident Experience Management Report Insights In Part 2 of this podcast episode, hear how property managers can better align with resident expectations and avoid costly missteps.

Apartment operators! September is just around the corner. 🗓️ Have you planned out your community resident events?

We've compiled an exhaustive list of community event ideas to keep your renters engaged and happy. 😄

Check out the list and let us know which activities stand out to you!

➡️ https://www.gozego.com/articles/apartment-resident-events/

82 Apartment Resident Events to Engage Your Community Looking for the best ideas for apartment resident events? Here are 82 event ideas to connect your community and boost engagement & retention.

🔔 Don't miss tomorrow's LIVE online Resident Payouts 📦 demonstration by our very own Brock Sheets at Multifamily Demo Day, a FREE virtual event showcasing the best solutions multifamily vendors have to offer!

🗓️ RSVP at www.multifamilydemoday.com

What is Resident Payouts? Zego's newest electronic payout solution simplifies move-outs by automating the renter refund process, minimizing delays and taking the bulk of manual management off your team.

Learn more at Multifamily Insiders' tomorrow. Sign up for the free event now!

Multifamily Demo Day - August 2024 Edition Get tickets to Multifamily Demo Day - August 2024 Edition, taking place 21/08/2024 to 22/08/2024. RingCentral Events is your source for engaging events and experiences.

Our team had a blast at LCS' company Olympics last week! No one throws down like our friends at Rent Manager. 💪 Special congratulations to the YELLOW TEAM - sponsored by Zego - for securing 1st place! 🏆✨

Cheers to our amazing partners and everyone who made the day unforgettable!

Apartment operators, do you know the best methods to electronically collect rent? 💸📈

Rent collection is your business' greatest source of revenue. That said, ensuring payment best practices is vital towards maximizing your portfolio's profits.

In this article, we cover:

🚀 The advantages of electronic vs. paper rent payments.
🚀 How to leverage tech in your rent collection.
🚀 Strategies to streamline payments for you and renters.

Read the article to learn how you can enhance your electronic rent payment processes: https://www.gozego.com/articles/how-to-collect-rent-electronically/

How to Collect Rent Electronically | Zego Explore how to collect rent electronically, highlighting the benefits of digital payment methods for both property managers & residents.

Join us online on August 21 at Multifamily Demo Day for a free live demo of Zego's NEW Resident Payouts solution! 📦

Multifamily Insiders' Multifamily Demo Day is a free virtual event showcasing the best solutions multifamily companies have to offer. This is a day you won't want to miss!

🗓️ RSVP here: https://events.ringcentral.com/events/multifamily-demo-day/registration

What is Resident Payouts? Zego's newest electronic payout solution simplifies move-outs by automating the renter refund process, minimizing delays and taking the bulk of manual management off your team.

🚀 Book a personal demo to learn more: https://www.gozego.com/demo/

Multifamily Demo Day - August 2024 Edition Get tickets to Multifamily Demo Day - August 2024 Edition, taking place 21/08/2024 to 22/08/2024. RingCentral Events is your source for engaging events and experiences.

Catch our live Resident Payouts demo at , a free virtual event produced by Multifamily Insiders showcasing the industry's best PropTech solutions!

RSVP here: https://www.multifamilydemoday.com/.

Multifamily Demo Day - August 2024 Edition Get tickets to Multifamily Demo Day - August 2024 Edition, taking place 21/08/2024 to 22/08/2024. RingCentral Events is your source for engaging events and experiences.

😥 Apartment marketing is challenging. With renter preferences evolving, maintaining digital prospect efforts is a crucial part of any owner's marketing plan.

In this article, we offer practical tips to help you optimize your property's digital marketing strategy and provide actionable advice to attract and retain modern renters.

Enhance your portfolio's online marketing today! Read the full blog here. ⬇️

https://www.gozego.com/articles/property-management-marketing

Property Management Marketing: 10 Do's and Don'ts | Zego Explore ten tips from property management marketing experts on how to market multifamily properties to attract and retain modern renters.

Catch Zego at Multifamily Demo Day, a free virtual event showcasing the best multifamily solutions that PropTech has to offer! 🎉

Join us online on August 21 for a 15-minute product demo with Zego Enterprise Sales Executive, Brock Sheets. We're excited to showcase how our automation tools help to enhance your portfolio's operations and boost revenue!

Register for the virtual event at https://www.multifamilydemoday.com/.

Hope to see you there!

Multifamily Demo Day - August 2024 Edition Get tickets to Multifamily Demo Day - August 2024 Edition, taking place 21/08/2024 to 22/08/2024. RingCentral Events is your source for engaging events and experiences.

Attention property management professionals! 🏡📢 Have you joined our LinkedIn newsletter yet?

Enjoy a regular dose of valuable content packed with property management tips, tricks, insights, and industry trends.

Stay ahead of the curve! Subscribe on LinkedIn: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7142588695366225921

www.linkedin.com

Apartment operators: looking for a great utility billing & expense management solution? Book time to speak with a Zego Utility expert today!

🛡️ Compliance Assurance: Our team ensures you never fall out of compliance, notifying you of any regulatory updates.

💳 Clear & Convenient Billing: Zego's invoices meticulously itemize rent & utilities. With our mobile-first design, residents easily pay bills from any device.

🔍 Painless Pre-Bill Process: Ensure accuracy on every invoice. We highlight common exceptions, allowing property staff to make adjustments.

📈 Recover Utility Costs: Maximize recoupment on utilities with our comprehensive Vacant Cost Recovery services.

Chat with an expert and see how our automation technology can accelerate your NOI and simplify your workflows! Schedule your customized demo today:

Schedule A Demo | Zego Request a demo to how companies like yours automate cumbersome yet critical workflows to scale resources, build trust, & accelerate NOI growth.

Automate resident refunds and simplify the move-out process with Zego's NEW Resident Payouts. 🚀 Learn more: https://www.gozego.com/platform/zego-pay/resident-payouts/.

How It Works:
1️⃣ Select a resident, enter the details, and initiate the payout.
2️⃣ Residents receive a link to choose their payout method.
3️⃣ Track all payouts in real-time on your dashboard.

Say goodbye to refund delays and the hassle of manual management. Book a demo to see how Resident Payouts can transform your move-out operations: https://www.gozego.com/demo/.

Automate the security deposit payout process | Zego With Resident Payouts, reduce staff burden by digitizing security deposit payouts and ensure a smoother move-out process for residents.

🤔 What are the best apartment digital marketing tips & tools for converting prospects to residents?

Attracting leads is just the first step in securing new renters. Once you've earned prospects, how can you turn those leads into leases?

In this article, we provide marketing tips to help streamline your leasing experience, diving into tools such as:

🤖 Chatbots
🏠 Virtual tours
📄 Digital applications
📧 Email marketing
And more!

Give the article a read: https://www.gozego.com/articles/apartment-digital-marketing/

Apartment digital marketing strategies to convert your leads | Zego Evaluate your apartment digital marketing strategies and convert more leads to residents for your multifamily property management companies.

ICYMI 👉 Zego's The Resident Experience Podcast, Episode 403: "Data-Driven Strategies to Increase Digital Rent Collection in Multifamily" 🚀

🎧 Listen here: https://www.gozego.com/podcasts/increase-digital-rent-collection/

In episode 403 of The Resident Experience Podcast, we cover Zego's 2024 Rent Payment Trends Report, revealing strategies to help your properties move the needle towards 100% digital payments.

📈 Download the 2024 Rent Payment Trends Report:https://www.gozego.com/wp-content/uploads/2024/03/The-Rent-Payment-Trends-Report-Zego.pdf

Listen to the episode or read the report to explore our 5 key strategies for increasing digital rent collection:

1️⃣ Diversify Payment Options
2️⃣ Offer Free ACH Payments
3️⃣ Automate Rent Reminders
4️⃣ Provide Both Portals and Apps
5️⃣ Implement a Resident Awareness Plan

5 Strategies to Increase Digital Rent Collection | Zego Podcast This episode dives into Zego's 2024 Rent Payment Trends Report and shares five data-backed strategies to increase digital rent payments.

Three words to describe this year's ZEGOlympics? "Competitive", "colorful", and definitely "crazy"! 🏆💪

Whether you joined remotely or in person in San Diego, we hope all our Zegonauts had an amazing time playing this year's games. We can't wait to keep the friendly fire going into 2025! 🔥

Special shoutout to this year's first place champions ...

🥇 THE GREEN TEAM! 🌱⛳️🚦

Congratulations to the Green Team for earning this year's gold! Can you defend your title next year? 👀

Multifamily professionals! Check out our latest blog post to learn strategies around efficiently accepting rent payments online. 🏠✨

Learn how to:

🚫 Avoid unnecessary charges & maximize your savings.
📱 Streamline your operations with easy-to-use online solutions.
🔒 Minimize chargebacks, errors, and fraud.
📊 Offer a hassle-free, convenient payment experience.

Ready to improve your cash flow and NOI? Dive into our 6 Do’s and Don’ts to make your rent collection process efficient and resident-friendly.

Read the article: https://www.gozego.com/articles/accept-rent-payments-online/

How to Improve the Way You Accept Rent Payments Online | Zego Explore and implement our 6 Do’s and Don’ts of online rent payments to improve the way you accept rent payments online.

Are you struggling to understand your renters' preferences and needs? 🙋🏽‍♂️🏡 Zego's NEW 2024 Resident Experience Management Report has the data for you.

Check out the free report: https://www.gozego.com/publications-media/state-of-resident-experience-management/

From a survey of 600+ multifamily companies and 1,000+ renters, Zego reveals that property managers often face challenges in grasping resident expectations, leading to increased turnover and operational costs.

What do we recommend?

🔍 Run regular and strategic surveys, including pre-move-in feedback (and simplify the process with mobile apps!)

🤝 Encourage your on-site teams to engage directly with residents.

🗣️ Form small advisory boards to gather candid feedback, rewarding participation to keep engagement high.

🎁 Offer rewards for actions like renewing leases or referring new residents.

Download the free report today for a complete picture of our survey insights and retention strategy recommendations. This is a rare opportunity to understand the behaviors and thoughts of the renters we serve.

2024 Resident Experience Management Report | Zego Read insights from over 1,000 renters & 600 multifamily companies to gain a dual perspective on the current state of the resident experience.

Are you looking to optimize your Build-To-Rent (BTR) communities? 🏘️ These properties offer unique opportunities and challenges compared to traditional apartments.

In this article, we outline practical tips to streamline your operations and cater to the specific needs of BTR residents.

Learn how:
📈 BTR communities drive higher rents and longer tenant stays.
📱 Community apps & automated maintenance requests improve the renter experience.
💰 Digital tools reduce staff burden and operational costs.

Read the article at https://www.gozego.com/articles/btr-communities/?utm_medium=social&utm_source=linkedin&utm_campaign=grownoi&utm_term=linkedin-newsletter&utm_content=marketing-content

Tips for Managing Build-To-Rent (BTR) Communities | Zego BTR communities have different challenges from apartment communities. Improve operations and renter satisfaction with these tips.

HOA board & community managers, don't miss this week's live webinar about 'Integrating and Automating AR' with Enumerate Software! ⏰

📅 Thursday, July 18 @ 1 PM EST / 10 AM PST
💻 RSVP: https://goenumerate.com/webinars/enumerate-partnership-series-integrating-and-automating-ar/

Featuring expert insights from Zego's Janae Portugal and Enumerate's Jill McFarland and Nicole Beal, this Enumerate Partnership webinar will cover all the vital ways that automating AR impacts your HOA management.

What do you get from this webinar?

✨ The critical benefits earned from adopting digital payments and autopay.
✨ Live demo showing Zego's robust, easy-to-use integrated AR solution.
✨ Interactive Q&A session to answer all your questions.

A big thank you to Enumerate for featuring us. Secure your spot today and see how automating AR can elevate your HOA management!

2024 Enumerate Product Overview Join our Product Overview webinar on June 20th, 2024, to explore the powerful features of Enumerate Central.

Community managers & HOA members! ✋ Are you still manually processing paper checks and money orders? Check out how digital lockbox payments can simplify and protect your HOA's payment processes.

🏡 In this blog, you'll discover how to:
🌟 Enhance security and reduce fraud risk.
🌟 Increase homeowner satisfaction with flexible payment options.
🌟 Free up your staff’s time by automating receivables.

Eliminate headaches and embrace the future of HOA payments with a fully integrated lockbox solution. Learn more on our blog. 👇

🔗: https://www.gozego.com/articles/lockbox-payments-for-hoa/

Lockbox payments for HOA have evolved Don’t settle for workarounds.

Live webinar next week! 🚨 We are thrilled to be featured in Enumerate Software's Partnership Webinar Series to discuss 'Integrating and Automating AR.' 💸

Community managers and HOA members: join us to learn how digital payments can empower residents while saving your organization money!

📅 Thursday, July 18
🕒 1:00 PM EST / 10:00 AM PST
💻 RSVP here: https://goenumerate.com/webinars/enumerate-partnership-series-integrating-and-automating-ar/

Featuring Zego's own Janae Portugal alongside Enumerate's Jill McFarland and Nicole Beal, this can't-miss webinar showcase how digital payments and autopay offer:

✨ Enhanced security and reduced risk of fraud.
✨ Increased homeowner satisfaction.
✨ Convenient payment options and transparency.
✨ Decreased late payments and simpler collection efforts.
✨ Useful access to data analytics & reporting.

A huge thank you to Enumerate for featuring us in this webinar series. Don’t miss out on this valuable opportunity to see how automating AR can benefit your business. Secure your spot now!

2024 Enumerate Product Overview Join our Product Overview webinar on June 20th, 2024, to explore the powerful features of Enumerate Central.

In case you missed it: ✨🚀 Zego's NEW 2024 Resident Experience Management Report is available now! Featuring survey data from 600+ multifamily companies and 1,000+ renters, we bring you a fresh batch of insights and strategies to drive your best resident retention practices.

🔗 Read the free report here: https://www.gozego.com/publications-media/state-of-resident-experience-management/

A few key findings:

💡 Renters and property managers have different ideas on the primary reasons for resident move-outs.
💡 Many property managers underestimate their control over turnover.
💡 Over half of renters prefer digital interactions but lack self-service tools.

Check out the report for more exclusive survey findings and to learn how you can improve the resident experience at your communities!

2024 Resident Experience Management Report | Zego Read insights from over 1,000 renters & 600 multifamily companies to gain a dual perspective on the current state of the resident experience.