Stearns Reviews

Jim and team were fantastic. They were quick to respond to inquiries and great at communication. I would very much like to recommend them to clients of mine. I was however very disappointed in Stearns use of Atlas Title. As a Realtor I have used many title companies and the sheer lack of communication and knowledge was very frightening. Otherwise we were more than satisfied.

New ★★★★★ 4.5 Star SocialSurvey Review by Richard M. Click to see all 343 reviews of James Fett, Sales Manager|NMLS # 245322| Branch NMLS # 169985

Being self-employed I never thought we would be able to refinance but Anthony made the process of refinancing both of our homes easy. He was very professional and answered all of our questions. I would definitely recommend Anthony to anyone who needs to finance their home.

New ★★★★★ 5 Star SocialSurvey Review by Karey M. Click to see all 210 reviews of Anthony Ivy, Mortgage Loan Originator|NMLS # 244066| Branch NMLS # 169985

Rochelle is extremely knowledgeable in the mortgage finance industry. This coupled with her out of the box thinking is what made our transaction successful. What makes Rochelle stand out above others is her desire to help her customers, her timely responses (which is so critical during this Covid environment ) and her thorough communication skills. She really explained the each step of the process and there were no surprises. Rochelle is a joy to work with!

New ★★★★★ 5 Star SocialSurvey Review by Angela O. Click to see all 510 reviews of Rochelle Welker, Mortgage Loan Originator|NMLS # 316129| Branch NMLS # 169985

Anthony made the process very easy for us to complete. He is very professional and was able to answer all of our questions.

New ★★★★★ 5 Star SocialSurvey Review by Kevin J. Click to see all 208 reviews of Anthony Ivy, Mortgage Loan Originator|NMLS # 244066| Branch NMLS # 169985

Anthony made as easy as possible for us. he told us what he need from us and he took care of the rest.

New ★★★★★ 4.8 Star SocialSurvey Review by Rosa Q. Click to see all 207 reviews of Anthony Ivy, Mortgage Loan Originator|NMLS # 244066| Branch NMLS # 169985

Nice and easy Rochelle was there every step of the way

New ★★★★★ 5 Star SocialSurvey Review by Everardo G. Click to see all 509 reviews of Rochelle Welker, Mortgage Loan Originator|NMLS # 316129| Branch NMLS # 169985

Rochelle was very helpful and accessible whenever we had any questions! She also provided great options and advice to help us decide on how refinancing could benefit us.

New ★★★★★ 5 Star SocialSurvey Review by Evelyn S. Click to see all 508 reviews of Rochelle Welker, Mortgage Loan Originator|NMLS # 316129| Branch NMLS # 169985

Rochelle was very proactive, making sure we had information as soon as it was available. She responded promptly to phone and email messages, and took as much time as we needed to make sure we understood the loan process and documents. She even intervened with the TFCU underwriters to waive one of their original requirements.
In addition, Rochelle is personable, with an upbeat and friendly demeanor. She is definitely an asset to your company. If you have further questions please contact me.

New ★★★★★ 5 Star SocialSurvey Review by Patricia L. Click to see all 507 reviews of Rochelle Welker, Mortgage Loan Originator|NMLS # 316129| Branch NMLS # 169985

Everything was kept simple and to the point.

New ★★★★★ 5 Star SocialSurvey Review by Travis C. Click to see all 245 reviews of Laura Brown, Sales Manager|NMLS # 275415| Branch NMLS # 169985

Rochelle was very good at communicating with me, even after hours when I had questions. Thanks!

New ★★★★★ 4.8 Star SocialSurvey Review by James G. Click to see all 505 reviews of Rochelle Welker, Mortgage Loan Originator|NMLS # 316129| Branch NMLS # 169985

Excellent customer service!

New ★★★★★ 5 Star SocialSurvey Review by Minerva P. Click to see all 504 reviews of Rochelle Welker, Mortgage Loan Originator|NMLS # 316129| Branch NMLS # 169985

Rochelle kept on top of us and we got this all done quickly.

New ★★★★★ 5 Star SocialSurvey Review by Nicholas G. Click to see all 503 reviews of Rochelle Welker, Mortgage Loan Originator|NMLS # 316129| Branch NMLS # 169985

Apryll and her staff provided both professional and prompt attention to my refinance requirements. Highly recommend Apryll and her crew.

New ★★★★★ 5 Star SocialSurvey Review by JAMES S. Click to see all 380 reviews of Apryll Held, Mortgage Loan Originator|NMLS # 214945| Branch NMLS # 169985

Great service

New ★★★★★ 5 Star SocialSurvey Review by Gerardo Q. Click to see all 205 reviews of Anthony Ivy, Mortgage Loan Originator|NMLS # 244066| Branch NMLS # 169985

Rochelle was very communicative and efficient with our loan. A+

New ★★★★★ 5 Star SocialSurvey Review by David D. Click to see all 502 reviews of Rochelle Welker, Mortgage Loan Originator|NMLS # 316129| Branch NMLS # 169985

Kept me updated with Mathew Stearns assistance and any obstacles James and Mathew were there to assist!

New ★★★★★ 5 Star SocialSurvey Review by Linda M. Click to see all 342 reviews of James Fett, Sales Manager|NMLS # 245322| Branch NMLS # 169985

Laura, went above and beyond to help us with what we needed. Working with Laura was a pleasure.

New ★★★★★ 5 Star SocialSurvey Review by Carlos M. Click to see all 244 reviews of Laura Brown, Sales Manager|NMLS # 275415| Branch NMLS # 169985

Always a pleasure to work with Rochelle, I have referred family and friends to her because she is absolutely amazing at what she does!!

New ★★★★★ 5 Star SocialSurvey Review by Jhovanna K. Click to see all 501 reviews of Rochelle Welker, Mortgage Loan Originator|NMLS # 316129| Branch NMLS # 169985

It was a pleasure doing busseness with Rochelle. She was very friendly and responded to all my questions right away. I highly recommend her and her team!

New ★★★★★ 5 Star SocialSurvey Review by Antonio V. Click to see all 500 reviews of Rochelle Welker, Mortgage Loan Originator|NMLS # 316129| Branch NMLS # 169985

Quick response and great customer service.

New ★★★★★ 5 Star SocialSurvey Review by Kishorlal M. Click to see all 341 reviews of James Fett, Sales Manager|NMLS # 245322| Branch NMLS # 169985

Jim did an awesome job on my refi.

My dad happened to go into the hospital during the process of my refi and I basically gave Jim my info and he took care of everything.

He answered all my questions quickly and was very respectful even when I’d ask the same question more than once.

It was a great experience. I have already recommended Jim to family and friends.

Sincerely
LS

New ★★★★★ 5 Star SocialSurvey Review by Lucille S. Click to see all 340 reviews of James Fett, Sales Manager|NMLS # 245322| Branch NMLS # 169985

Rochelle and Gabriela were very helpful and kept in touch with me at all times. When I sent an email to Rochelle, she got back to me in the same day. Wendy

New ★★★★★ 4.8 Star SocialSurvey Review by WENDY E. Click to see all 499 reviews of Rochelle Welker, Mortgage Loan Originator|NMLS # 316129| Branch NMLS # 169985

Laura Brown is absolutely AWESOME. This is the second time we have used her. She is always timely in responding to emails, she answers all our questions with no hesitation, and she does the best deal she can for us both times. She works well with the other parties involved (brokers, agents, insurance reps., etc.). Laura and her team are truly amazing at what they do. I highly recommend Laura and her team in your next home purchase or refinance.

New ★★★★★ 5 Star SocialSurvey Review by Kimberly H. Click to see all 243 reviews of Laura Brown, Sales Manager|NMLS # 275415| Branch NMLS # 169985

Very easy to work with

New ★★★★★ 4.7 Star SocialSurvey Review by CLARISSA H. Click to see all 498 reviews of Rochelle Welker, Mortgage Loan Originator|NMLS # 316129| Branch NMLS # 169985

Very patient with me. Very pleasant.

New ★★★★★ 4.5 Star SocialSurvey Review by Sylvia P. Click to see all 497 reviews of Rochelle Welker, Mortgage Loan Originator|NMLS # 316129| Branch NMLS # 169985

Rochelle and Gaby made our refinancing very easy and simple.
They were both great communicating with us either with call or email
Very great customer service definitely going to be referring family and friends to Stearns and Tucson Federal Credit Union

New ★★★★★ 5 Star SocialSurvey Review by RONALDO M. Click to see all 496 reviews of Rochelle Welker, Mortgage Loan Originator|NMLS # 316129| Branch NMLS # 169985

Overall Great experience with stearns. For the most part a quick process. My only problem was not getting updates on what we were waiting on at times with underwriters. Other than that, my experience was great

New ★★★★★ 4.5 Star SocialSurvey Review by Amadeo M. Click to see all 494 reviews of Rochelle Welker, Mortgage Loan Originator|NMLS # 316129| Branch NMLS # 169985

Laura Lee and team are amazing! They can get loans done quickly and effectively where others fail. I could not be happier.

New ★★★★★ 5 Star SocialSurvey Review by Kimberly H. Click to see all 242 reviews of Laura Brown, Sales Manager|NMLS # 275415| Branch NMLS # 169985

Although Laura is short and to the point she works all hours and gets the job done. Thank you Laura and will be using you again:)

New ★★★★★ 5 Star SocialSurvey Review by Eric B. Click to see all 241 reviews of Laura Brown, Sales Manager|NMLS # 275415| Branch NMLS # 169985

Patients made it great 🇺🇸

New ★★★★★ 5 Star SocialSurvey Review by Nicholas T. Click to see all 339 reviews of James Fett, Sales Manager|NMLS # 245322| Branch NMLS # 169985