Edge Solutions Group

The Importance of Regular IT Audits Are you aware of your company’s security risks? Do you know if you have adequate protection in place to stop cyber threats? Are you certain that you’re in compliance with all applicable security rules that apply to your business? If...

Apple’s New Password Manager If you’re a business owner and a long-time Apple user, you’re likely aware of and use iCloud Keychain for your company. This built-in password manager offers unique autofill, sync, and recovery features on all iPhones, iPads, and Mac products that...

Securing Your Business With Multi-Factor Authentication Most people expect to enter a username and password to access secure networks and accounts online. They also expect that password protection for sensitive data will stop unauthorized access. Unfortunately, single-factor authentication is no longer enough to fully secure your...

Using Technology to Enhance Customer Loyalty Programs How connected is your business? Have you gone so far as to implement the latest technology into your point of sale, marketing efforts, or customer loyalty programs? If not, you’re missing a huge opportunity. Small businesses–establishments with 500 workers or...

Zoom Introduces Post-Quantum End-to-End Encryption Zoom Introduces Post-Quantum End-to-End Encryption The security features of Zoom are getting a big boost. Post-quantum end-to-end encryption (E2EE) is now available in Zoom Meetings. This new encryption standard will soon be offered in Zoom Phone and Zoom Rooms. End-to-end...

Building a Mobile App for Your Business: Is It Worth It? Some business owners obsess over the Google algorithm, appeasing it with keywords, clear and concise website layouts, and more. These factors are crucial for ranking highly on SERPs so searchers find that company instead of its competitors but do mobile...

Microsoft Outage: Impact on Business Services On May 23, 2024, a Microsoft outage caused widespread disruption to several popular services. These include Bing, Microsoft’s Copilot programming assistant, ChatGPT’s internet search, and DuckDuckGo. The outage began around 3 AM EDT and appeared to affect users in Asia...

Protecting Your Business from Malvertising Your business operates in a very different space to a few decades back. Before, everyone threw around ideas for cold calls and advertising gimmicks at in-person meetings. Today, business owners and employees are more likely to swap messages online, leverage...

Automating Routine Tasks With AI The explosive growth of artificial intelligence has many business owners looking to leverage the technology. One of the best ways to maintain operational efficiency and support greater productivity is to begin automating routine tasks with AI. Discover more below. How...

How Video Conferencing Technology Is Transforming Meetings Your small business experience might include those popular business conferences, which, at one point, solely used computers and projectors to display charts and graphs as the speaker discussed company statistics or goals. Post-pandemic, these handy technological tools do so much...

New Ransomware Could Pose a Threat to Businesses In recent months, cybersecurity researchers have found that a new ransomware strain has been affecting certain businesses using Windows desktops and devices that are still relying on old operating systems. Below, we’ll explain how this works and what it could...

Reducing Downtime With Predictive Maintenance When your business experiences an equipment failure, the ripple effects can be widespread and costly. Just a few hours of unplanned downtime can push projects off schedule, interrupt customer service functions, slow down productivity, and affect customer relationships. Longer disruptions...

WiFi 7: The Next Generation of Business Connectivity Wireless connectivity is on the cusp of a significant leap forward with the arrival of WiFi 7. This new standard is better in many ways than WiFi 6 and WiFi 6E. Here’s a breakdown of WiFi 7’s key strengths: ...

Personalized Customer Experiences Through Technology Buyers are every business’ lifeline. If in short supply, whether due to poor advertising, high competition, or a lack of personalized customer experiences, small companies falter with a low return on investment. In the latter case, where business owners don’t...

Microsoft Edge for Business Tightens Security With Screenshot Blocking You’re working on a confidential project in Microsoft Edge for Business, a key piece of information appears on your screen. You instinctively hit the “Print Screen” key to capture it. However, instead of the usual screenshot, a black screen appears....

Efficiency Unlocked: Simple Tech Upgrades for Your Business Running a small business is a whirlwind. Between managing finances, marketing your brand, and ensuring customer satisfaction, keeping operations efficient can feel like a constant battle. Fortunately, technology upgrades can be your secret weapon in this fight. The Power of...

Beware of This New Malvertising Campaign Businesses nationwide have recently switched to the new Arc browser for its shortcuts, previewing ability, and lighter and cleaner design. Having gained monumental traction in such a short period, it competes with longstanding browsers like Google Chrome, Microsoft Edge, and...

New Flexible Windows Feature Updates for IT Admins In a move welcomed by IT administrators, a recent update to the Windows Update for Business deployment service offers greater flexibility in managing feature updates for Windows 11. Previously, feature updates were mandatory, downloaded and installed automatically after a short...

Can Chatbots Improve Customer Service for Your Business? AI-driven chatbots are changing the way businesses interact with their customers. They can help companies better connect with customers, streamline customer service, and reduce cost. Let’s take a closer look at how chatbots can transform your customer service strategy. ...

The Benefits of Customer Testimonials Take off your business owner hat for a second and think back to when you were on the fence about a company as a customer. How did you approach the uncertainty in your buying journey? If you’re like most customers,...

New Phishing Threats: Vishing and Quishing Explained Any business owner in the modern world already knows about phishing. It has been around for decades, as criminal “conman” practices use fraudulent emails or other written items to fool readers. People believe the document derives from a legitimate source,...

The Importance of Keeping Your Browser Updated Is your browser updated? What about your company’s preferred browser? If not, your business, employees, and customers might be facing security vulnerabilities on its various operating systems. A Recent Example of Google Chrome V8’s Cybersecurity Vulnerability Affecting All Types of...

Essential IT Policies Every Business Should Have Clear information technology (IT) policies make up part of the backbone of a secure and thriving business. Companies are becoming more reliant on IT, necessitating guidelines that protect both the technology and the business. Let’s explore these guidelines and their...

Google Chrome Fixes Empty Tabs Issue Many web browsers have encountered issues with displaying webpages correctly, and a recent bug in Google Chrome caused frustration for users who experienced temporary page disappearance when switching tabs. The Problem Reports surfaced on online forums where users described webpages...

Preventing Data Loss: Essential Tips for Businesses Data is the lifeblood of businesses. From customer records and financial information to marketing materials and internal documents, critical business information is stored electronically. That’s why data loss can be a devastating setback for any company. Lost data can lead...

Protect Your Business with 2-Factor Authentication (2FA) As a small business owner, safeguarding your company's information is important. Implementing 2-factor authentication (2FA) can significantly enhance your business's security, adding an extra layer of protection to your accounts and devices. It is crucial for businesses to adopt stronger...

The Importance of IT Support for Small Businesses Businesses rely on technology to operate smoothly. Computers, networks, and various software applications are essential for daily tasks. However, technical problems can arise at any time, disrupting business operations. This is where IT support plays a crucial role. IT support...

Boost Your Site’s Visibility: Essential SEO Strategies Made Simple Struggling to attract visitors to your website? Search engine optimization (SEO) is the key to better visibility for your business. When SEO works well, it brings in more visitors and potential customers. Here’s a look at some essential strategies to...

Tech-Enabled Remote Work Solutions Before you offer remote work capabilities for your business, make sure you implement the right digital tools for remote work. Today's digital landscape makes it simple to work from anywhere, but how can you do so effectively? Discover valuable tech-enabled...

The Importance of Security Awareness for Employees Just think of all the sensitive information your business competitors or hackers would love to handle. From simple identity theft to ransomware attacks on your business systems, a little security awareness goes a long way. In fact, it could save...