The Miller Group

Have you ever tried to access a website or online service - only to be denied access?

You may have experienced the effects of a Distributed Denial of Service (DDoS) attack.

These malicious attacks overload a website or network with a huge amount of traffic, causing it to crash and become unavailable to legitimate users.

DDoS attacks can have serious consequences for your company. Not only can they disrupt operations and result in loss of revenue, but they can also damage your reputation and erode customer trust.

How can you protect your business from these types of attacks? Here are a few tips:

• 𝗦𝘁𝗮𝘆 𝗶𝗻𝗳𝗼𝗿𝗺𝗲𝗱: keep up to date on the latest DDoS attack trends and techniques so you and your team can better prepare for potential threats.

• 𝗥𝗲𝗴𝘂𝗹𝗮𝗿𝗹𝘆 𝘁𝗲𝘀𝘁 𝘆𝗼𝘂𝗿 𝗱𝗲𝗳𝗲𝗻𝘀𝗲𝘀: conducting regular stress tests on your network can help identify potential vulnerabilities that attackers could exploit.

• 𝗜𝗻𝘃𝗲𝘀𝘁 𝗶𝗻 𝗗𝗗𝗼𝗦 𝗽𝗿𝗼𝘁𝗲𝗰𝘁𝗶𝗼𝗻: consider investing in a DDoS protection service to mitigate the effects of an attack and keep your business running smoothly.

• 𝗛𝗮𝘃𝗲 𝗮 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗲 𝗽𝗹𝗮𝗻 𝗶𝗻 𝗽𝗹𝗮𝗰𝗲: create a plan for how to respond to a DDoS attack, including who to contact and the steps to take to minimize the impact.

Don't let a DDoS attack bring down your business!

By implementing these proactive measures, you can better protect your company from the potentially devastating effects of a DDoS attack. And remember, it's always better to be prepared than caught off guard.

Is your company running into frequent technology issues? Are you constantly struggling with outdated systems, slow response times, or security vulnerabilities?

If so, it may be time to consider an IT upgrade.

However, before making any major changes, there are some important questions that every business should ask themselves:

1. What is the purpose of the upgrade? Be clear on what your current technology limitations are and which specific areas need improvement. This will help determine what type of upgrade would be most beneficial.

2. What are the expected benefits? Clearly define what you hope to achieve with an upgrade, whether it's increased efficiency, better security, or improved customer experience.

3. What is the long-term cost? Consider not just the initial investment, but also ongoing costs such as maintenance, training, and potential upgrades in the future.

4. Are there any compatibility concerns? Ensure that the new technology will integrate seamlessly with your current systems and processes.

5. Have we consulted with IT experts? Don't make an IT decision in a vacuum - consult with experts who have experience and knowledge in the specific area you are looking to upgrade.

Many of us know what to look out for when it comes to phishing scams. We're wary of suspicious links, urgent requests for sensitive information, and grammatical errors. 🎣

However, there is a type of phishing attack that often goes unnoticed – conversation hijacking.

This type of attack involves hackers infiltrating ongoing email conversations between two or more parties and using this trust to their advantage.

So, one minute you could be discussing business with a trusted colleague, and the next, you could be unknowingly sharing sensitive information with a hacker posing as your contact.

Scary, right?

But there are steps you can take to protect your business from conversation-hijacking phishing attacks:

✅ 𝗘𝗻𝗰𝗼𝘂𝗿𝗮𝗴𝗲 𝗘𝗺𝗽𝗹𝗼𝘆𝗲𝗲𝘀 𝘁𝗼 𝗤𝘂𝗲𝘀𝘁𝗶𝗼𝗻 𝗨𝗻𝘂𝘀𝘂𝗮𝗹 𝗥𝗲𝗾𝘂𝗲𝘀𝘁𝘀: Remind your employees to always question any unusual requests, even if they seem to come from a familiar contact. Encourage an open-door policy for reporting suspicious activity.

✅ 𝗨𝘀𝗲 𝗠𝘂𝗹𝘁𝗶-𝗙𝗮𝗰𝘁𝗼𝗿 𝗔𝘂𝘁𝗵𝗲𝗻𝘁𝗶𝗰𝗮𝘁𝗶𝗼𝗻: Require employees to use multi-factor authentication for all business accounts. This adds an extra layer of security and makes it harder for hackers to gain access.

✅ 𝗠𝗼𝗻𝗶𝘁𝗼𝗿 𝗘𝗺𝗮𝗶𝗹 𝗔𝗰𝗰𝗼𝘂𝗻𝘁𝘀: Keep a close eye on email accounts and watch for any unusual activity or login attempts. If anything seems out of the ordinary, investigate further.

Is your company taking steps to protect itself against conversation hijacking?

𝗖𝗲𝗹𝗲𝗯𝗿𝗮𝘁𝗶𝗻𝗴 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲: 𝗧𝗵𝗲 𝗠𝗶𝗹𝗹𝗲𝗿 𝗚𝗿𝗼𝘂𝗽 𝗥𝗲𝗰𝗼𝗴𝗻𝗶𝘇𝗲𝗱 𝗶𝗻 𝘁𝗵𝗲 𝟮𝟶𝟮𝟰 𝗖𝗵𝗮𝗻𝗻𝗲𝗹 𝗙𝘂𝘁𝘂𝗿𝗲𝘀 𝗠𝗦𝗣 𝟱𝟶𝟭! 🌟

We’re thrilled that The Miller Group has secured a coveted spot on the prestigious 2024 Channel Futures MSP 501 list! 🎉 This recognition underscores our commitment to innovation, technical prowess, and strategic partnerships within the global technology landscape.

"𝘛𝘩𝘪𝘴 𝘩𝘰𝘯𝘰𝘳 𝘳𝘦𝘧𝘭𝘦𝘤𝘵𝘴 𝘵𝘩𝘦 𝘩𝘢𝘳𝘥 𝘸𝘰𝘳𝘬 𝘢𝘯𝘥 𝘥𝘦𝘥𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘰𝘧 𝘰𝘶𝘳 𝘦𝘯𝘵𝘪𝘳𝘦 𝘵𝘦𝘢𝘮. 𝘖𝘶𝘳 𝘧𝘰𝘤𝘶𝘴 𝘩𝘢𝘴 𝘢𝘭𝘸𝘢𝘺𝘴 𝘣𝘦𝘦𝘯 𝘰𝘯 𝘱𝘳𝘰𝘷𝘪𝘥𝘪𝘯𝘨 𝘰𝘶𝘳 𝘤𝘭𝘪𝘦𝘯𝘵𝘴 𝘸𝘪𝘵𝘩 𝘪𝘯𝘯𝘰𝘷𝘢𝘵𝘪𝘷𝘦 𝘴𝘰𝘭𝘶𝘵𝘪𝘰𝘯𝘴 𝘢𝘯𝘥 𝘦𝘹𝘤𝘦𝘱𝘵𝘪𝘰𝘯𝘢𝘭 𝘴𝘦𝘳𝘷𝘪𝘤𝘦, 𝘢𝘯𝘥 𝘵𝘩𝘪𝘴 𝘳𝘦𝘤𝘰𝘨𝘯𝘪𝘵𝘪𝘰𝘯 𝘶𝘯𝘥𝘦𝘳𝘴𝘤𝘰𝘳𝘦𝘴 𝘰𝘶𝘳 𝘤𝘰𝘮𝘮𝘪𝘵𝘮𝘦𝘯𝘵 𝘵𝘰 𝘵𝘩𝘰𝘴𝘦 𝘨𝘰𝘢𝘭𝘴.” -𝗕𝗿𝗮𝗻𝗱𝗼𝗻 𝗠𝗶𝗹𝗹𝗲𝗿, 𝗖𝗘𝗢 𝗼𝗳 𝗧𝗵𝗲 𝗠𝗶𝗹𝗹𝗲𝗿 𝗚𝗿𝗼𝘂𝗽

The Channel Futures MSP 501 list is a valuable resource for the managed services community, offering insights into the metrics and performance data that make the MSP industry unique. With the development of its new research branch, Channel Futures will use the data from MSP 501 applicants to create in-depth reports, market intelligence insights, robust data sets, and trend reports, further benefiting the industry.

"𝘊𝘰𝘮𝘱𝘢𝘯𝘪𝘦𝘴 𝘭𝘪𝘬𝘦 𝘛𝘩𝘦 𝘔𝘪𝘭𝘭𝘦𝘳 𝘎𝘳𝘰𝘶𝘱 𝘦𝘹𝘦𝘮𝘱𝘭𝘪𝘧𝘺 𝘵𝘩𝘦 𝘦𝘹𝘤𝘦𝘭𝘭𝘦𝘯𝘤𝘦 𝘢𝘯𝘥 𝘪𝘯𝘯𝘰𝘷𝘢𝘵𝘪𝘰𝘯 𝘵𝘩𝘢𝘵 𝘵𝘩𝘦 𝘔𝘚𝘗 501 𝘭𝘪𝘴𝘵 𝘳𝘦𝘱𝘳𝘦𝘴𝘦𝘯𝘵𝘴. 𝘞𝘦 𝘭𝘰𝘰𝘬 𝘧𝘰𝘳𝘸𝘢𝘳𝘥 𝘵𝘰 𝘦𝘯𝘨𝘢𝘨𝘪𝘯𝘨 𝘸𝘪𝘵𝘩 𝘵𝘩𝘦𝘮 𝘵𝘩𝘳𝘰𝘶𝘨𝘩𝘰𝘶𝘵 𝘵𝘩𝘦 𝘺𝘦𝘢𝘳 𝘵𝘰 𝘨𝘢𝘪𝘯 𝘪𝘯𝘴𝘪𝘨𝘩𝘵𝘴 𝘪𝘯𝘵𝘰 𝘪𝘯𝘥𝘶𝘴𝘵𝘳𝘺 𝘵𝘳𝘦𝘯𝘥𝘴 𝘢𝘯𝘥 𝘣𝘦𝘴𝘵 𝘱𝘳𝘢𝘤𝘵𝘪𝘤𝘦𝘴." -𝗗𝗮𝘃𝗶𝗱 𝗥𝗮𝗳𝗳𝗼, 𝗠𝗦𝗣 𝗘𝗱𝗶𝘁𝗼𝗿 𝗮𝘁 𝗖𝗵𝗮𝗻𝗻𝗲𝗹 𝗙𝘂𝘁𝘂𝗿𝗲𝘀

This achievement would not have been possible without our team's hard work and dedication. We are proud to continue delivering exceptional service and innovative solutions to our clients.

For more information and services, please visit https://www.themillergroup.com

The dark web is like the ocean's depths - vast, mysterious, and full of hidden dangers.

For businesses, the dark web poses a significant threat to their sensitive information, finances, and reputation.

Here are five of the most common threats on the dark web:

𝟭. 𝗦𝘁𝗼𝗹𝗲𝗻 𝗖𝗿𝗲𝗱𝗲𝗻𝘁𝗶𝗮𝗹𝘀 𝗮𝗻𝗱 𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹 𝗜𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻: Businesses face the risk of their employees' credentials, customer data, or financial information being sold on the dark web. These can be used for identity theft, and other malicious activities.

𝟮. 𝗥𝗮𝗻𝘀𝗼𝗺𝘄𝗮𝗿𝗲-𝗮𝘀-𝗮-𝗦𝗲𝗿𝘃𝗶𝗰𝗲 (𝗥𝗮𝗮𝗦): One of the most prevalent threats on the dark web is RaaS, where hackers can purchase ransomware to launch attacks on businesses without advanced coding skills.

𝟯. 𝗜𝗻𝘀𝗶𝗱𝗲𝗿 𝗧𝗵𝗿𝗲𝗮𝘁𝘀 𝗮𝗻𝗱 𝗖𝗼𝗿𝗽𝗼𝗿𝗮𝘁𝗲 𝗘𝘀𝗽𝗶𝗼𝗻𝗮𝗴𝗲: The dark web also serves as a platform for disgruntled employees to leak confidential information, or hire other hackers to target their company.

𝟰. 𝗠𝗮𝗹𝘄𝗮𝗿𝗲-𝗮𝘀-𝗮-𝗦𝗲𝗿𝘃𝗶𝗰𝗲 (𝗠𝗮𝗮𝗦): Similar to RaaS, this service allows individuals to purchase pre-made malware and launch attacks on businesses without advanced technical skills.

𝟱. 𝗭𝗲𝗿𝗼-𝗗𝗮𝘆 𝗘𝘅𝗽𝗹𝗼𝗶𝘁𝘀: The dark web is a hotbed for purchasing and selling zero-day exploits. These vulnerabilities can be used to exploit systems and software that have not yet been discovered or patched.

Partnering with cybersecurity experts, implementing robust security measures, and staying vigilant are key to protecting against these threats.

Happy 4th of July, everyone 🎉🎇

We hope you have a safe and enjoyable day filled with celebrations, good food, and fireworks!

How are you celebrating today?

Remote and hybrid workplaces have become the norm for many businesses. Between less commute time, reduced costs, and increased flexibility, it's easy to see why this trend is gaining popularity.
But where we see benefits, cybercriminals see opportunity.

They are counting on employees being more relaxed and less vigilant while working remotely. After all, it's only natural to feel more comfortable outside of a traditional office setting.

So, how can businesses protect themselves from the risks associated with remote and hybrid work? Here are some steps they can take:

• Establish a clear remote work policy
• Invest in employee education
• Implement strict access controls
• Utilize strong passwords and multi-factor authentication
• Ensure secure remote connections

Does your business operate under a remote or hybrid work model?

If so, what steps have you taken to address the security risks?

We talk a lot about the importance of cybersecurity training, but if no one is paying attention, is it really effective?

Research shows that traditional cybersecurity training methods (think: long lectures and boring videos) are not as engaging or memorable as we'd like them to be.

So, how can businesses make sure their employees are fully absorbing these important lessons?
Here are a few strategies to consider:

• Use interactive and gamified learning techniques
• Make it relevant to their daily work
• Incorporate real-world examples and scenarios
• Encourage active participation through quizzes or exercises
• Provide ongoing training and refreshers to reinforce learning

By using these tactics, businesses can create a more engaging and effective cybersecurity training program for their employees. In turn, this can help prevent costly data breaches and protect sensitive information. It's a win-win!

According to Google, 52% of people reuse the same password for multiple accounts. While it may be convenient, this practice puts businesses at risk of credential-stuffing attacks.

But what exactly is credential stuffing, and how can businesses protect against it?

In simple terms, credential stuffing is when hackers use stolen credentials (usually obtained from dark web marketplaces) to gain access to multiple accounts.

It's like if you had the same key holder for your house, car, and office - if someone gets hold of that key chain, they have access to everything.

So, what can businesses do to protect against credential stuffing?

• Educate employees on the dangers of reusing passwords and encourage them to use unique ones for every account.
• Regularly monitor employee accounts for any unusual activity.
• Consider using a password manager to generate and securely store unique passwords for each account.
• Utilize web application firewalls (WAF) to monitor and block suspicious login attempts.

Remember, the more layers of protection you have in place, the less likely it is for hackers to successfully gain access through credential stuffing. Stay vigilant and prioritize security to protect your business and its sensitive data. 🔒

To all the fathers and father figures out there, we want to wish you a very !

How will you be celebrating this special day? Share your plans or your favorite memories with us in the comments below!

Many small business owners mistakenly believe cloud services are a silver bullet - that once they migrate their data to the cloud, all their IT woes will disappear. 🌥️

However, this is not always the case.

While cloud services offer numerous benefits, such as cost savings, scalability, and accessibility - they also require proper management and maintenance.

This is where managed service providers (MSPs) come in. They act as a partner for businesses, handling the day-to-day management of their cloud services to ensure smooth operations.

But what exactly is the role of MSPs in cloud services? Here are some key responsibilities they take on:

• Setting up and configuring a business's cloud infrastructure, including choosing the right service provider and managing user access.

• Monitoring and troubleshooting any issues that arise with the cloud services, such as downtime or security breaches.

• Implementing updates and patches to ensure the cloud services are running efficiently and securely.

• Providing ongoing support and maintenance, such as data backups and disaster recovery plans.

Zero-day exploits can have devastating consequences for businesses.

These types of vulnerabilities target unknown weaknesses in software, making them particularly dangerous because there is no existing defense or patch.

As a result, hackers can easily gain access to systems without being detected.

So, how can businesses protect themselves against these types of attacks?

Here are some key strategies:

• Stay informed about the latest vulnerabilities and patches.
• Implement strong network security measures such as firewalls and intrusion detection systems.
• Regularly update and patch all software and hardware.
• Consider using intrusion prevention systems (IPS) for an added layer of protection.

By staying vigilant and implementing these strategies, businesses can greatly reduce their risk of falling victim to a zero-day exploit.

In light of the recent data breach at Dell, it's crucial for businesses to take note and learn from this incident.
Here are some key takeaways:

1. Cybersecurity should be a top priority: Dell's data breach serves as a reminder that no business is immune to cyber-attacks. It's important for companies to invest in robust cybersecurity measures to protect their sensitive information and customer data.

2. Transparency is key: In the aftermath of the breach, Dell was quick to acknowledge the incident and inform their customers about the potential risks. By being transparent and proactive in their communication, Dell was able to build trust and credibility with their stakeholders.

3. Regular security audits are essential: Regular security audits can help businesses identify vulnerabilities in their systems and take necessary steps to address them. By conducting frequent security assessments, companies can better protect themselves against potential cyber threats.

4. Invest in employee training: A key factor in preventing data breaches is educating employees about cybersecurity best practices. By providing training and resources to staff members, businesses can empower them to recognize and respond to potential security threats.

The Dell incident serves as a valuable lesson for businesses on the importance of cybersecurity, transparency, and proactive risk management. It's essential for companies to continuously evaluate and strengthen their security measures to safeguard their data and protect their brand reputation.

For more IT Support, please schedule an appointment with us at www.themillergroup.com now

We are honored to be included on this elite list of global companies. A huge shout out to our clients and our dedicated team!

The Miller Group Ranked on Channel Futures 2023 MSP 501 Discover The Miller Group Ranked on Channel Futures 2023 MSP 501 with The Miller Group - your reliable IT support & services provider in St. Louis.

Please help us welcome Caroline Giuseffi to TMG! Caroline will be on our front lines coordinating our IT support services. We're thrilled to have her on our team.

Join our Team!!!!

We are looking for a new Level 1 Support Technician responsible for assisting our valued clients.

To learn more about this exciting career opportunity, visit our website: https://themillergroup.com/level1-support-technician/

Support Technician - Level 1 The Miller Group is looking for a service engineer who will handle service requests and resolve or escalate service requests.

We are in Washington D.C. learning all the latest technology to better serve our clients.

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The latest CompTIA jobs report found that the unemployment rate for the tech industry jumped in August, with the majority of new job postings for emerging tech positions. Meanwhile, remote-work positions have become a permanent part of the landscape. http://dlvr.it/SXsG3J

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Happy Labor Day, Everyone!

Apple has encouraged users of older mobile and desktop devices to update their software ASAP, as a vulnerability could allow an attacker to take complete control of older Apple devices. http://dlvr.it/SXflF9

Apple pushes out emergency updates to address zero-day exploits Apple has encouraged users of older mobile and desktop devices to update their software ASAP, as a vulnerability could allow an attacker to take complete control of older Apple devices.

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Cyberattack forces Wheat Ridge to close city hall Many city services are unavailable, but the city said it has no reason to believe any personal employee, resident or business information has been exposed.

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A little laughter is good. Have a nice weekend, and remember to disconnect! - From your friendly neighborhood, IT Support & Cyber Security Company.

LastPass Hacked, But User Passwords Were Not Accessed http://dlvr.it/SXGzCd

LastPass Hacked, But User Passwords Were Not Accessed Hackers stole 'portions of source code and some proprietary LastPass technical information.'

Popular graphics site, Canva, is down this morning. http://dlvr.it/SXD1fR

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What excites you about Windows 11? Inquiring minds want to know.... With Windows 11 22H2 arriving soon, some users may be ready to make the jump from Windows 10. If so, I want to hear from you.