ITEM INC.

We sell Copiers & Printers, and parts, including genuine brand new or used/refurbished parts &

07/23/2024

Tired of searching multiple places for printer support and resources? Introducing the Item, Inc. Tech Hub: your one-stop destination for all things printer-related! Whether you're seeking expert step-by-step guidance, instructional tutorial videos, downloadable manuals, or a place to find your printing office essentials, our Tech Hub has you covered.
📘 Extensive Manual Library: Access over 1,000 service manuals, user guides, and parts catalogs to ensure your printers are always in top condition.
🎬 Expansive Video Collection: Discover our library of more than 90 how-to videos, with new content added every month, designed to help you maintain your printer with ease.

📰 Regularly Updated Blog: Dive into our blog for expert articles, industry news, and comprehensive guides. From troubleshooting error codes to detailed how-to tips, our blog has it all.

🛒 Direct Access to Our Store: Once you find the information you need, easily link to our store for quick and convenient purchasing of parts and supplies.

At Item, Inc., we're committed to providing you with the best tools and resources to keep your printers performing flawlessly. Explore, learn, and stay ahead with the best tips and tools in the industry. Visit our Tech Hub today and experience hassle-free printing like never before!

Explore the Tech Hub Today! 👉 https://iteminc.info/

07/22/2024

Meet the Team: Spotlight on Lucca Martin 🏆

Introducing Lucca Martin, our dedicated Inventory Logistics Analyst who joined Item, Inc. on July 31, 2023. With a major in Global Supply Chain Management and a minor in Business Data Analytics from West Virginia University, Lucca brings a wealth of knowledge and expertise to our team.

Originally from Northern Virginia, Lucca has a deep appreciation for the great outdoors. Whether it's fishing in the summer or snowboarding in the winter, he embraces each season with enthusiasm. A fan of classic films like Pulp Fiction and There Will Be Blood, Lucca's interests are as diverse as his professional skills.

Since joining Item, Inc., Lucca has been instrumental in managing and optimizing our inventory levels. His role involves analyzing stock levels, forecasting demand, and ensuring the efficient flow of goods throughout the supply chain. By coordinating with suppliers and internal teams, Lucca ensures that business requirements are met with precision and efficiency.

Lucca's strategic approach and analytical mindset have already made a significant impact. His ability to foresee and manage supply chain challenges has proven invaluable, helping us maintain smooth operations and meet our business goals.

Lucca's established presence at Item, Inc. continues to drive our success. His dedication to excellence and dynamic skill set are pivotal to our operations, and we look forward to his continued contributions and innovative solutions.

07/19/2024

Having trouble with your HP Color LaserJet Pro 4201? Let us help! Learn how to remove and replace the fuser with our latest step-by-step video tutorial. Click the link and watch now!

https://www.youtube.com/watch?v=Jox4SE0fh4E

07/16/2024

Revamp your printing with our high-performance Canon imaging drums. Save big and print better – available now for a limited time!!


https://www.iteminc.com/canon-imaging-drums-campaign-2024-07

07/08/2024

Searching for office equipment and professional support you can count on? Look no further! Contact Item, Inc. today to explore our extensive catalog of inventory and experience our unwavering commitment to quality and customer satisfaction. Let our team provide you with the solutions you need. Get in touch with us now!

07/05/2024

Do you have an HP Color LaserJet 4201 MFP 4301 that's in need of it's IBT Assembly replaced? Learn how with our new step-by-step YouTube video tutorial. Watch now to keep your printer in top shape!

https://www.youtube.com/watch?v=jAHAMJzUImo

06/24/2024

📦 Same Day Shipping with Item, Inc.! 🚚✈️

At Item, Inc., we’re committed to providing you with exceptional shipping services that cater to your needs. We offer flexible shipping options through FedEx or UPS, allowing you to choose the best carrier for your needs. You can also ship on your own account or take advantage of our fantastic rates, ensuring you get the best deal possible. When that part ships, you will receive tracking instantly so you can track its movement. Plus, enjoy free ground shipping for all orders placed online over $100 as our way of saying thank you for choosing Item, Inc.

For items listed as stocked, we offer same day shipping worldwide for orders placed by 7 PM EST, Monday through Friday. Your order will be on its way to you in no time! Additionally, we provide a drop shipping option where we can ship directly to your customers. This ensures that the package appears as if it originated from your company, maintaining your company’s presence and integrity. We can also provide or use your custom product routing labels to ensure the item makes it directly to the machine or service ticket.

With these great shipping benefits, Item, Inc. is your go-to source for reliable and efficient service. Whether you're restocking supplies or getting crucial parts, we’ve got you covered with the best shipping options available.

Order today and experience the Item, Inc. difference!

06/20/2024

Don't struggle with replacing the developer unit in your Kyocera P3145. Use our detailed tutorial to walk you through the steps!

https://youtu.be/KW3YffMQrbY?si=6N_wLKKsFIG5Ehfh

06/18/2024

Unleash Superior Printing With Brother Fusers from Item, Inc.
https://www.iteminc.com/brother-fuser-units-campaign-2024-06

06/10/2024

Meet the team: Spotlight on Lynold Staffa 🏆

Meet Lynold Staffa, a standout member of Item, Inc. since September 7, 2017. Lynold boasts degrees in Integrative Studies from Virginia State University and Political Science from George Mason University, providing a well-rounded educational foundation that complements his professional skills.

Starting as a Printer Tech, Lynold quickly became known for his technical prowess and commitment to excellence. His knack for resolving complex issues and implementing effective solutions earned him a promotion to Warehouse Supervisor. In this role, Lynold streamlined operations and boosted workflow efficiency. His leadership and hard work didn’t go unnoticed, leading to his current role as Warehouse Manager.

Now, Lynold oversees all facets of our warehouse operations—from receiving and inventory management to order processing and staff coordination. His strategic vision and hands-on approach are pivotal to our success.

Lynold's dedication to continuous learning is evident through his CompTIA Security+ certification, showcasing his commitment to staying ahead in industry standards and best practices. His meticulous approach and strategic leadership ensure smooth warehouse operations, greatly contributing to our company's success.

Lynold’s journey from Printer Tech to Warehouse Manager is a testament to his hard work, determination, and the supportive environment at Item, Inc. We are immensely proud to have Lynold on our team and deeply appreciate his contributions. Join us in celebrating Lynold's incredible journey and unwavering dedication to our company. His story highlights the potential for growth and career advancement within Item, Inc.

06/07/2024

Stay on top of your printer maintenance with our new video tutorial. Learn how to replace the fuser assembly in the HP LaserJet Pro 4101 efficiently. Follow our expert guide for best results. Watch it now!

https://www.youtube.com/watch?v=g2YMv6tKzio

06/05/2024

Item Inc. has made significant improvements, substantially raising the level of service we provide you. Our goal is to ensure you have the best experience in the industry when purchasing supplies and parts for your printing equipment. In line with these advancements, we’re also unveiling a refreshed look to our website and a new logo that embodies our commitment to innovation.

We've invested over $1 million in upgrading our software and hardware, enabling you to:

-Access real-time inventory
- Enjoy free ground shipping for orders over $100 placed online
- Benefit from free tier 1 and 2 technical support
- Access free service documentation for all makes and brands
- Easily check your order status
- Utilize real-time tracking
- Effortlessly view product compatibility
- And much more!

We are now stocking more supplies than ever for all brands, including genuine OEM and high-end aftermarket compatibles. This allows you to save money with products that often exceed OEM life capacity. We are constantly improving our internal processes to ensure you receive exactly what you ordered and that it works as expected. If you encounter any issues with your product, we’ll make it right.

What hasn’t changed is our dedication to personalized service and support, a friendly and personal level of hands-on support that is always there and ready to assist you. Whether you’re a returning customer or new to Item Inc., we invite you to experience the difference our improvements can make. Reach out to us and discover how we can add more value, reduce your costs, and simplify your processes.

Come visit our website and see all the changes we've made for yourself. We look forward to continuing to serve you!

06/04/2024

Experience unmatched reliability with top-quality refurbished OKI Dot Matrix Printers from Item, Inc. Discover our exclusive offers by visiting our website today!


https://www.iteminc.com/oki-dot-matrix-fpc-202405-24

05/28/2024

Tired of troubleshooting printer problems?

Our YouTube channel is here to help! At Item, Inc., we provide comprehensive, step-by-step guides for all your office equipment needs. Whether you're dealing with Lexmark, Xerox, Dell, Canon, HP, or other brands, our videos will make your repairs simpler and more efficient.

We offer a wealth of knowledge through our videos, detailing compatible models, error codes, and part numbers with sources for purchase. Our growing collection ensures that you have easy access to information and solutions. Each tutorial is designed to be clear and concise, making complex repairs straightforward and manageable for everyone, from novices to experienced technicians.

If questions linger after watching our videos, don't worry. Our website offers free technician support to help you resolve any remaining issues. We pride ourselves on providing exceptional service and ensuring your office equipment operates smoothly. Our experts are always ready to assist you with personalized advice and solutions tailored to your specific needs.

Join the Item, Inc. community by subscribing to our YouTube channel. Stay updated with our latest videos, gain valuable insights, and enjoy the convenience of expert solutions right at your fingertips. Our content is constantly expanding, bringing you the latest tips, tricks, and updates in the world of office equipment. Let us help you enhance your office efficiency today. With Item, Inc., you have a trusted partner in keeping your office running smoothly and e .

https://www.youtube.com/

05/23/2024

Check out our new tutorial on replacing the fuser assembly in your HP LaserJet M402. Follow our guide to keep your printer running efficiently and enhance your maintenance skills!


https://www.youtube.com/watch?v=F5b45mEcMIc&t=51s

05/21/2024

Make Every Print Count with OKI Drum Units! Don't miss out on our special offers on OKI Drum Units!

https://www.iteminc.com/oki-drum-units-k-campaign-2024-05

05/13/2024

Meet the Team: Spotlight on Jovanna Cooper 🏆

Today, we shine the spotlight on Jovanna, a vibrant and dedicated member of our team at Item, Inc. Since joining us in April 2021, Jovanna embarked on her journey as an Accounts Payable Assistant, quickly learning and adapting the nuances of financial management. Her exceptional skills and dedication led her to a seamless transition into the role of an International Sales Representative.

In her current position, Jovanna is committed to expanding our international clientele, adeptly negotiating sales agreements, and consistently ensuring that each customer's needs are met with satisfaction. Her fluency in both Spanish and English significantly enhances our team's capabilities, allowing us to effectively engage with a diverse client base across various markets.

Jovanna's certification in 'Export to Mexico (Level 1)' highlights her expertise in adapting our strategies to different market demands while respecting local regulations and cultural practices.

Originally from Nicaragua, Jovanna uses her extensive background in sales and administrative roles to impact our corporate culture and operational efficiency. Her insights and experiences contribute to a richer, more inclusive workplace environment.

We at Item, Inc. are profoundly grateful for Jovanna’s relentless dedication and the significant contributions she has made to our success. Please join us in celebrating her achievements and her ongoing journey of growth and excellence within our company!

05/07/2024

Xerox Fuser Units Sale!

Don't miss out – Xerox Fusers available now at competitive prices!

https://www.iteminc.com/xerox-fuser-units-campaign-2024-05

How to replace Lexmark MS/MX321 Fuser Assembly 05/02/2024

https://youtu.be/Vy9tyNII22s?si=M2ppxGzjlrjKQ-Mx

How to replace Lexmark MS/MX321 Fuser Assembly Hey guys today we are going to show you: How to replace Lexmark MS/MX321 Fuser AssemblyPART # 41X1178ORDER HERE: https://www.iteminc.com/maintenance-items/fus...

04/29/2024

Real Solutions, Real Service: Item, Inc.

In today's fast-paced business environment, professionals expect reliable and responsive service, especially for essential office equipment. At Item, Inc., we exceed these expectations by providing dependable solutions with our products.

Recently, Michael D., faced a challenge. He needed a rare 2,000-sheet supply drawer for his Lexmark printer. Despite limited availability, he chose Item, Inc. for our competitive pricing and reliable service.

When the part arrived damaged due to a shipping mishap, we quickly stepped in. Item, Inc. coordinated with Lexmark to ship a replacement at no extra cost and arranged for the pickup of the original damaged item from Michael's location, ensuring a hassle-free resolution.

Why Choose Item, Inc.?
- Prompt Response: We act swiftly to minimize disruptions.
- Customer Focus: We effectively tackle challenges, minimizing inconvenience.
- Seamless Solutions: Our extensive resource library and expert technicians allow us to resolve issues efficiently.

Michael’s experience underscores our commitment to solving problems and building trust by managing unexpected challenges with grace.

Building Confidence, Delivering Results

Item, Inc. is more than just a supplier; we're a reliable partner ensuring your office operates smoothly. Rely on us for unwavering support tailored to your needs.

Experience the Item, Inc. Difference

Join our community of professionals who trust us for not just products, but real solutions. Item, Inc.: Synonymous with exceptional service and effective solutions.

04/22/2024

Meet the Team: Spotlight on Michael Rizer 🏆

At Item, Inc., we're proud to celebrate the outstanding achievements of our dedicated team members. Today, we highlight Michael, who began his inspiring journey with us as a warehouse associate in March 2005 and has risen to become our General Manager.

Michael, a graduate with a Bachelor of Arts in Anthropology from George Mason University, has earned over 40 technical certifications from industry leaders such as Xerox, OKI, Samsung, Lexmark, and HP. His career progression from Warehouse Manager to Operations Manager, and now General Manager, embodies our commitment to fostering opportunities for growth and development.

In his current role, Michael sets a clear and compelling vision, fosters a strong sense of teamwork, and actively champions the development of our staff. He creates a supportive environment that encourages innovation and personal growth, while also maintaining open and transparent communication, ensuring that every decision is made inclusively and thoughtfully.

Michael’s career is a shining example of dedication, professionalism, and the high standards we value at Item, Inc. His journey illustrates the profound impact of passion, dedication, and hard work, serving as an inspiration to all of us as we strive for excellence and continuous improvement.

How-To: Update Firmware on Sharp MFP (2 methods) 04/18/2024

https://youtu.be/3i3ynIyX6yY?si=PbGcNeGxisCgLL_a

How-To: Update Firmware on Sharp MFP (2 methods) In this video, we will demonstrate two methods to update the firmware on SHARP MFP's. First method is through the machineSecond method is through the webpage

04/16/2024

Come visit our website!

https://www.iteminc.com/hp-fuser-units-campaign-2024-04

04/08/2024

Elevate your office's efficiency! Get Item, Inc.'s free Tech Support for printers, scanners, and copiers now!
https://www.iteminc.com/tech_support

Canon Featured Products - 202403 03/26/2024

Boost Your Printer's Performance with Canon Fixing (Fuser) Assemblies!

Boost your print quality and prolong your printer's lifespan with Canon's Fixing (Fuser) Assemblies. Suitable for Color imageCLASS, ImageRUNNER, and compatible models, our components support enhanced document production. Shop now for reliable printing solutions—products available and ready to ship today!

Canon Featured Products - 202403 Shop the latest Canon fusers for top-quality printing. Ensure crisp images & longevity with our trusted Canon fusers. Click to explore!

03/22/2024

Expert Printing Made Easy: Canon's Video Library Unveiled!



Explore our Canon Video Library for concise, expert video tutorials designed to boost your printer's performance. Tackle printing challenges with ease through our step-by-step guides. WATCH NOW and revolutionize your printing experience with Item, Inc.!

https://www.iteminc.com/canon-video-gallery

Replacing Canon IR Advance Drum Unit 03/15/2024

🔧 Perfect Prints Made Easy: Quick Drum Unit Swap Guide 📄

Seeing streaks on prints from your Canon IR ADVANCE C5030/C5035/C5045/C5051? Our straightforward guide and YouTube tutorial simplify drum unit swaps, ensuring top-notch print quality. Dive into our website's new blog for more maintenance tips to keep your prints and printer in prime condition. Let’s enhance your printing experience!

Replacing Canon IR Advance Drum Unit Learn to replace a drum unit on Canon iR Adv C5030/C5035/C5045/C5051 with our easy guide. Get clear prints again in just a few steps!

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Videos (show all)

Revamp your printing with our high-performance Canon imaging drums. Save big and print better – available now for a limi...
Minimize Downtime with Our Reliable and Durable Kyocera Drum Units!  https://www.iteminc.com/kyocera-drum-units-campaign...
Unleash Superior Printing With Brother Fusers from Item, Inc. https://www.iteminc.com/brother-fuser-units-campaign-2024-...
Experience unmatched reliability with top-quality refurbished OKI Dot Matrix Printers from Item, Inc. Discover our exclu...
Make Every Print Count with OKI Drum Units! Don't miss out on our special offers on OKI Drum Units!https://www.iteminc.c...
Xerox Fuser Units Sale! Don't miss out – Xerox Fusers available now at competitive prices!https://www.iteminc.com/xerox-...
Come visit our website! https://www.iteminc.com/hp-fuser-units-campaign-2024-04#LaserJetFusers #ItemIncDeals #PrintWithP...

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Telephone

Address


991 Annapolis Way
Woodbridge, VA
22191

Opening Hours

Monday 9am - 7pm
Tuesday 9am - 7pm
Wednesday 9am - 7pm
Thursday 9am - 7pm
Friday 9am - 7pm

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