Customer Radar Videos
Videos by Customer Radar. Customer Radar makes it easy to get direct customer feedback and grow your Google Reviews. We give you the tools to manage your business reputation and turn happy customer into your best marketing.
Vets! Do you know what your clients like, love, and loathe? 🐾
Join us on our upcoming Veterinary Experience Insights Webinar - Thursday 27th July 7PM NZT / 5PM AEST
https://info.customerradar.com/en/veterinary-webinar-registration
We've embarked on an exciting mission to unveil the essential elements that can either bring smiles - or leave clients dissatisfied.
After digging through a treasure trove of feedback from over 3,000 clients across the industry, we struck gold! ✨
to enable soundOther Customer Radar videos
Vets! Do you know what your clients like, love, and loathe? 🐾 Join us on our upcoming Veterinary Experience Insights Webinar - Thursday 27th July 7PM NZT / 5PM AEST https://info.customerradar.com/en/veterinary-webinar-registration We've embarked on an exciting mission to unveil the essential elements that can either bring smiles - or leave clients dissatisfied. After digging through a treasure trove of feedback from over 3,000 clients across the industry, we struck gold! ✨
Top 5 reasons to engage your detractors
“Your most unhappy customers are your greatest source of learning.” – Bill Gates. http://bit.ly/2PAXQJ5
#customerservice #onlinefeedback #userfeedback #feedback
How customer satisfaction in NZ Retail trends during the week.
We've heard of 'mondayitis', but 'tuesdayitis'? Check out how customer satisfaction drops sharply after the weekend!
Publish Your Promoter Feedback!
Did you know that our API lets you do cool stuff for your business, like posting great feedback directly to your website, online store, app or another digital channel!
Calculate the value of dissatisfied customers
What are your business Detractors costing you? Use our easy calculator right here - https://bit.ly/2JxtYYd
It may seem scary, but engaging detractors is one of the best things a business can do.
It may seem scary, but engaging detractors is one of the best things a business can do.
Jodi Comrie, formerly of Spotlight NZ, on being customer-centric and tuning in to the voice of the customer to bring actionable insight into the organisation.
"It works well - Someone will use it for one on one training, other stores talk about it in staff meetings" - Jodi Comrie, former Spotlight General Manager on using customer feedback regularly within the organisation - https://bit.ly/2GIEIRK
CX consistency across multiple franchises
Auto Super Shoppes - the best repairer network in NZ CEO Kellie Tremayne talks to Customer Radar about the relevancy of customer feedback and consistency of CX across nationwide locations. (Part 2 of Customer Centric Chats)