Digital-Fact-Product

please contact us or call 076 139 0318. INFORMATION COLLECTED
When a customer uses the DFP website either for browsing or for online shopping, DFP collects the details provided by the customer. With this information, DFP learns about the customer`s preferences from the use of DFP`S products or services as well as the transactions undertaken when visiting DFP`S online stores. BASIC PERSONAL DETAILS
When a customer registers for an online account, DFP requests the following personal detail;
• Name and Surname
• Email address
• Mobile Number
• Identity Number
• Date of Birth
• Business details ( IF REGISTERD AS A BUSINESS)

No credit card information is stored on DFP`S servers in the form of cookies. If a customer provides DFP with credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the internet or electronic storage is 100% secure, DFP follows all PCI-DSS requirements and implements additional generally accepted industry standards. On occasion, DFP will ask a customer to voluntarily provide additional information, for example:
• Opinions on DFP`S products and services through feedback or product reviews
• Communication preferences, including newsletters. DFP may collect additional information arising from a customer`s participation in promotions, events or competitions and information provided when giving feedback or completing forms. DFP makes use of various data enhancement services to ensure that customer’s data is as possible. DFP also recruits new customers through collaborative campaign. DIGITAL-FACT-PRODUCT USES COOKIES
Like many online service providers, DFP uses cookies for the purpose of facilitating a customers use of DFP`S sites and to find out how DFP`S service may be improved. DFP`S use cookies and other technology to collect and analyze information about a customer`s usage on DFP`S website to test, analyze, deliver, and personalize content and the user experience. Cookies are small files that are stored on a user`s computer via the browser when visiting a website. More information about cookies can be found on:
allaboutcookies.org
USE OF INFORMATION
DFP`S uses customers information to personalize it`s service and make communications more relevant to individual customers via mail, email, telephone, fax, or in person. This includes direct marketing activities like promotional offers, news, and information about products and services that DFP`S decides will be of interests to its customers. DFP also contacts customers to obtain feedback that will help improve its products and services and for operational reasons. Customers may occasionally also receive very carefully selected and relevant third party communications done in conjunction with DFP. DIFFERENT TYPES OF COOKIES
DFP`S uses cookies on its website for the following purposes:
• ACCESS
DFP uses cookies access cookies to identify subscribers and ensure access to subscription-only pages. Customers need to understand that they are participating in a public forum and that all submitted content and other personal information will be available to all other site users, the community and potentially third party sites.
• FRAUD PREVENTION DFP uses fraud prevention cookies to monitor and prevent suspicious activity and fraudulent traffic.
• FUNCTIONALITY
Functional cookies are used to provide basic functionalities when using DFP`S website. For example; setting preferences or to remember previous delivery addresses and recipients.
• PREFORMANCE
Performance cookies are used to monitor site performance. This helps DFP to provide online visitors with a high quality user experience by quickly identifying and fixing any issues that arise. For example, DFP might use performance cookies to track error messages, and to determine site improvements.
• ANALYTICS
Analytical cookies are used to optimize DFP`s service. For example, to optimize the usability of DFP`s website by AB-Testing a new future, to make the website more user-friendly and to analyze how a customer uses a service. DFP uses cookies to help understand its audience and to measure the success of advertising campaigns. DFP also uses analytical cookies to stop bots and malicious behavior. When DFP`S use analytical cookies this could include third party cookies. These third party analytical cookies process personal information.
• PERSONALISATION
Personalization cookies are used to improve a customer’s experience of DFP`S products by personalizing DFP`S site. For example; DFP may help a customer find new content and recommend email alerts based on topics a customer reads or searches. DFP`S aims to understand what type of device and operating system a customer is using to show the best version of the site. DFP uses cookies to identify a customer’s location and to display the products on the site that are the most relevant to the current location.
• ADVERTISING
Advertising cookies are used for commercial, editorial and promotional purposes. With these cookies, internet and surfing behavior can be followed over various domains and websites. Advertising cookies are often placed by the third parties. For example If a customer reads a number of articles on food on other sites, that customer would see more food-related advertisements as DFP has inferred that they are interested in this topic. A customer may also see advertisements for DFP`S products and services on other websites if they have previously visited DFP`S sites. DFP uses cookies to understand what advertisements have been shown, or clicked on, and to present a customer with advertisements that are more relevant to their interests. DFP`S does not have success to or control over (personal data collected via) these cookies or other features that advertisers and third parties may use. DFP`S Privacy & Cookie Policy is therefore not applicable to these cookies, and DFP refers a customer to their Privacy Statements to read how their data is handled. DFP may collect additional information arising from participation in promotions, events or competitions offered and information provided when giving feedback or completing forms. DFP makes use of various data enhancement services to ensure that a customers through collaborative campaigns with third parties. Some cookies are associated with a customer’s account. Other cookies are not tide to an account but are set on a browser or device. There are two broad categories of cookies.
• PRESISTENT COOKIES
Persistent cookies remain on a device until deleted manually or automatically.
• SESSION COOKIES
Session cookies remain on a device until they are automatically deleted when the browser is closed. DFP`S authorized staff and specific third party suppliers serving the direct marketing industry have access to the information for the purposes described above Tasks of these third party companies and individuals include database and storage management, payment processing, analytics and general improvements of the service. When DFP`S cooperates with third parties and they process a customer`s personal data on DFP`S behalf, DFP makes sure personal data is handled with the same integrity and security. DFP is committed to protecting customer’s privacy and does not sell or disclose information to anyone for purposes other than as outlined above, unless legally obligated to do so. Customers are afforded the opportunity to easily opt out of any specific communication channel should they wish to. DFP is a member of the Direct Marketing Association of SA. Over and above its role as protector; the DMA SA sets out to promote best practice and the best practice guidelines.
• ACCESS RIGHTS
The Promotional of Access to Information Act (PAIA) requires companies to publish a manual of all information held by them. A combined manual of the DFP group and can be accessed via the following link:
https://www.digital-fact-product.co.za/peivacy-centre The information officer can be contacted at:
A customer may opt out from DFP`S communication at any time by editing communication preferences under `my profile`.