Dentures 4 You PTY LTD

Got my little helper today ❤️❤️❤️

Would you wear one?

Creating beautiful smiles

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Happy patient.

Day 2

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Job Description
We are looking to hire a confident and experienced DENTAL administrator to compliment and support our dynamic team at our Peninsula Dental Care Practice.
The successful candidate must be a great team player, with a lot of positive energy, motivation and always willing to go above and beyond to reach our patients expectations.
Please only apply if you have experience in the dental industry, if you are confident and comfortable of meeting and greeting our clients.
Front Office Management
Manage day-to-day operations of dental office
Open and close dental office according to office protocol
Answer and respond to telephone calls with professionalism or delegating appropriately.
Greeting patients, always providing a wow customer care.
Distributing mail and parcels
Scanning patient documents and updating patient’s records
Do patients check out, accounts and organise future appointments if needed- using D4W Medical System
Working with the practice manager and produce weekly or monthly financial reports if required
Patient Management
Maintain a professional reception area
organize patient education materials, etc.
Greet and welcome patients and visitors to the practice Check in patients according to office protocol, verifying and updating patient information
Manage recall and inactive patient system Oversee patient relations & handle patient complaints, Help explain office policy to patients
Confirm the next day’s appointments according to protocol and patient preferences
Schedule patients for efficient use of doctor and staff time
Check patient quick-fill list to try to fill in cancellation and no-show appointment times
Collect payment from patients at the time of treatment
Make follow-up appointments as needed
Prepare financial treatment plans and present plan options to patient at end of their appointment
Occasional assistance with sterilisation or chair side assisting when required
You will be required to travel between our clinics located in Southern Eastern side of Melbourne and Mornington Peninsula
Key Competencies and Skills
Communication skills
Multitasking and time-management skills
Planning and organising
Accuracy
Exceptional customer service skills and phone manner
Team work
Initiative
Adaptability
Confidentiality
Dental/D4W experience (preferred but not essential)
Proficiency in MS Office