Franchise Relationships Institute

Franchise Relationships Institute

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Experts in the psychology of franchising The first was The Franchise E-Factor, a model that explains the inherent tensions in the franchise relationship.

The Franchise Relationships Institute (FRI) was established in 1989 by business psychologist, Greg Nathan, who had previously been a multi-unit franchisee and senior franchisor executive. At the time, Greg was surprised at the lack of quality information available on how to be a successful franchisor or franchisee, or how to manage the common stresses within the franchise relationship. Seeing an i

11 Strategies to Beat the Recovery Paradox - FRI: Franchise Relationships Institute 21/01/2024

If you’ve been having trouble unwinding and want to get the most from your break, here are some useful tips from the team at FRI.

11 Strategies to Beat the Recovery Paradox - FRI: Franchise Relationships Institute It's been a big year for many people in business who are now looking forward to using the end-of-year break to recover. However, psychologists have identified a “recovery paradox” when it comes to using downtime to recover from stress at work.

An Ode to Elder Brothers and Sisters - FRI: Franchise Relationships Institute 24/12/2023

A reminder that it’s not how smart you are or how hard you work, it’s how well you learn, that matters.

An Ode to Elder Brothers and Sisters - FRI: Franchise Relationships Institute Learn about Franchisor best practice from Greg Nathan, the world’s leading specialist in the psychology of franchising.

03/04/2023

FINAL REGISTRATIONS - FIELD MANAGER BOOTCAMP APRIL 2023

When you work with FRI you are working with real people who care just as much about your brand and your franchisees as you do. The legendary Foundation Field Manager Bootcamp program is led by Greg Nathan, drawing on real-world franchise operations experience. This is why FRI’s programs consistently receive over 90% participant satisfaction ratings.

April 12th, 14th, 18th, 20th & 21st - 5 Sessions
8:30am to 10:30am AEST (Australian time)
Virtual learning

Register Now: https://zurl.co/ZKy7

29/03/2023

REGISTRATION IS CLOSING SOON!

With one of the most challenging roles, Field Managers are at the front line of the business, balancing the needs of franchisees and franchisors. The Foundation Field Manager Bootcamp will give you a boost of confidence, clarity and inspiration to reignite your passion for the role as well as equipping you with tools and strategies for improving franchisee engagement, profitability and brand alignment.

BOOK NOW!
https://zurl.co/fqaP

21/03/2023

WHAT WILL YOU LEARN AT BOOTCAMP?

Here’s what you will learn and experience:

• Models on the psychology of the franchise relationship
• Processes to deliver effective face to face and virtual field visits
• Group discussions to share best practice on hot topics
• Real-life case studies on how to resolve difficult situations
• Techniques for managing difficult conversations
• Coaching tools for improving motivation and performance

April 12th, 14th, 18th, 20th & 21st - 5 Sessions
8:30am to 10:30am AEDT (Australian time)
Virtual learning

Please follow the link to register now!
https://zurl.co/oM1X

10/03/2023

EARLY BIRD registration is CLOSING SOON!

The Foundation Field Manager Bootcamp is conveniently conducted using the Zoom platform over five separate two-hour sessions, spread over two weeks. Participants are expected to engage fully in all sessions with their camera and microphone on. There are also some personal reflection exercises to be completed between sessions. Sessions include a presentation of concepts and breakout discussion groups. Discussion notes are often circulated back to participants who are also encouraged to maintain an action learning plan that captures key insights and commitments. Places are limited to maintain an interactive, high-quality learning environment.

EARLY BIRD pricing applies until March 12th – register now for your discount!
https://zurl.co/1pGs

22/02/2023

HEAR HOW OTHERS HAVE BEEN INSPIRED!

When you work with FRI you are working with real people who care just as much about your brand and your franchisees as you do.

The program is led by experienced FRI facilitators with real-world franchise operations experience. This is why FRI’s programs consistently receive over 90% participant satisfaction ratings.

April 12th, 14th, 18th, 20th & 21st - 5 Sessions
8:30am to 10:30am AEDT (Australian time)
Virtual learning

Please follow the link to register FOR EARLY BIRD now!
https://zurl.co/plZv

17/02/2023

REGISTRATIONS CLOSING SOON FOR THE FRANCHISOR EXCELLENCE MASTERCLASS!

Join other senior franchisor executives who are interested in learning high-level strategic content that is key to running a healthy and profitable franchise network.

Sessions are highly interactive and provide participants with the tools and processes proven to build a profitable, healthy franchising culture where franchisor teams and franchisees can work together to achieve their goals.

BOOK NOW!
https://zurl.co/VGUu

15/02/2023

WHY ATTEND OUR BOOTCAMP?

Field managers have a challenging role working at the front line of the business, balancing the needs of franchisees with the requirements of the franchisor. The Foundation Field Manager Bootcamp will give them a boost of confidence, clarity and inspiration to reignite their passion for their role as well as equipping them with a powerful set of tools and strategies for improving franchisee engagement, profitability and brand alignment.

Register now to receive your EARLY BIRD discount by March 12th!
https://zurl.co/smvU

08/02/2023

HOW ARE THE SESSIONS CONDUCTED?

Over five, convenient two-hour sessions, participants learn techniques and strategies, discuss relevant case studies, and participate in small group discussions where best practice tips can be captured and shared. All sessions are professionally facilitated to ensure everyone’s time is well spent. Sessions are delivered live over the Zoom platform, enabling everyone to participate fully from their preferred location anywhere in the world, adding an interesting global flavour to the program.

March 3, 10,17, 24 & 31 - 5 Sessions
9:00 am to 11:00 am AEDT (Australian time)
Virtual learning

Please follow the link to register now!
https://zcu.io/SJu0

07/02/2023

FIELD MANAGER BOOTCAMP coming in APRIL 2023!

Our Foundation Field Manager Bootcamp is a practical, interactive professional development program for field managers. It delivers essential knowledge and skills that enables field managers to maximise the value they deliver to franchisees and to do their challenging and important work with confidence.

April 12th, 14th, 18th, 20th & 21st - 5 Sessions
8:30am to 10:30am AEDT (Australian time)
Virtual learning

Register now for Early Bird pricing!
https://zcu.io/6DhC

31/01/2023

BE INSPIRED BY OUR UPCOMING MASTERCLASS!

Franchising is largely a people business and there are many pitfalls for the unwary. The Masterclass provides senior franchisor executives with a stimulating and supportive learning environment enabling them to stay up to date, share their hard-earned experience with high-level peers, and stay fresh and focused on what matters.

EARLY BIRD pricing applies until February 3rd – register now for your discount!
https://zcu.io/vDLf

27/01/2023

REGISTRATION CLOSING SOON!

New to Franchising or feeling a bit stuck?

Join other leading franchise brands at the virtual Culture of Franchising workshop.

This interactive and highly engaging professional development activity will boost your team culture and franchisee engagement.

February 8th & 9th - 2 Sessions
9:00 am to 11:00 am AEDT (Australian time)
Virtual learning

BOOK NOW!
https://zcu.io/K1H0

24/01/2023

HOW OTHERS HAVE BENEFITED FROM OUR BOOTCAMP!

The program is led by experienced FRI facilitators with real-world franchise operations experience. This is why FRI’s programs consistently receive over 90% participant satisfaction ratings.

When you work with FRI you are working with real people who care just as much about your brand and your franchisees as you do.

April 12th, 14th, 18th, 20th & 21st - 5 Sessions
8:30am to 10:30am AEDT (Australian time)
Virtual learning

Please follow the link to register FOR EARLY BIRD now!
https://zcu.io/wC7z

20/01/2023

HEAR HOW OTHERS HAVE BEEN INSPIRED!

When you work with FRI you are working with real people who care just as much about your brand and your franchisees as you do.

The workshop is led by Greg Nathan, an experienced FRI facilitator with deep, real-world knowledge of how to effectively build successful franchise networks with healthy franchise relationships. This is why FRI’s programs consistently receive over 90% participant satisfaction ratings.

March 3, 10,17, 24 & 31 - 5 Sessions
9:00 am to 11:00 am AEDT (Australian time)
Virtual learning

EARLY BIRD pricing applies until February 3rd.
https://zcu.io/PvIw

17/01/2023

WHAT YOU GET FROM DOING THIS WORKSHOP

Our Culture of Franchising workshop has been accredited by the Franchise Council of Australia for 80 CFE education credits.

Give your Support Office Team the confidence and understanding they need to create happier franchisees, protect your brand’s reputation, and gain greater satisfaction from the important work they do.

Please follow the link to register now!

https://zcu.io/gn20

12/01/2023

EARLY BIRD pricing until March 12th – REGISTER NOW!

Discounts apply for bookings of five or more people.

April 12th, 14th, 18th, 20th & 21st - 5 Sessions
8:30am to 10:30am AEDT (Australian time)
Virtual learning

Register now to receive your discount by March 12th!
https://zcu.io/ClyD

10/01/2023

WHO SHOULD ATTEND THIS MASTERCLASS?

This program is designed for senior franchisor executives who are interested in learning high-level strategic content that is key to running a healthy and profitable franchise network.

Led by psychologist Greg Nathan, this workshop is designed for franchisor teams that are mainly based in the Support Office environment including administration, marketing, finance, legal, leasing, partnerships and IT.

EARLY BIRD DISCOUNTS FOR YOUR 2023 PROFESSIONAL DEVELOPMENT.
Register now - discount applies until February 3rd!
https://zcu.io/h4ZW

06/01/2023

WHY ATTEND THIS WORKSHOP?

Want to build a successful franchise network with healthy franchise relationships?

Equip every member of your franchisor team with the key skills and knowledge to understand what franchisees need, and how to deliver this in an effective, empathetic manner.

EARLY BIRD pricing applies until January 8th – register now for your discount!

https://zcu.io/bIJM

03/01/2023

HOW OTHERS HAVE BENEFITED FROM THE MASTERCLASS!

Facilitated by FRI Founder, Greg Nathan, business psychologist, best-selling author and Founder of the Franchise Relationships Institute. Greg has developed many popular franchising models, such as The Franchise E-Factor, and is widely regarded as one of the most influential thinkers and educators in the global franchising sector.

March 3, 10,17, 24 & 31 - 5 Sessions
9:00 am to 11:00 am AEDT (Australian time)
Virtual learning

BOOK NOW!
EARLY BIRD pricing applies until February 3rd.
https://zcu.io/OZiO

29/12/2022

HOW IS THE BOOTCAMP CONDUCTED?

The Foundation Field Manager Bootcamp is conveniently conducted using the Zoom platform over five separate two-hour sessions, spread over two weeks. Participants are expected to engage fully in all sessions with their camera and microphone on. There are also some personal reflection exercises to be completed between sessions. Sessions include a presentation of concepts and breakout discussion groups. Discussion notes are often circulated back to participants who are also encouraged to maintain an action learning plan that captures key insights and commitments. Places are limited to maintain an interactive, high-quality learning environment.

REGISTER NOW FOR EARLY BIRD DISCOUNT!
https://zcu.io/z3VC

28/12/2022

EARLY BIRD PRICING until February 3rd!

Sessions are highly interactive and provide participants with the tools and processes proven to build a profitable, healthy franchising culture where franchisor teams and franchisees can work together to achieve their goals.

Join other senior franchisor executives who are interested in learning high-level strategic content that is key to running a healthy and profitable franchise network.

BOOK NOW!
EARLY BIRD pricing applies until February 3rd.
https://zcu.io/SfBz

23/12/2022

REGISTRATION IS OPEN FOR OUR FIELD MANAGER BOOTCAMP APRIL 2023!

Field managers have a challenging role working at the front line of the business, balancing the needs of franchisees with the requirements of the franchisor. The Foundation Field Manager Bootcamp will give them a boost of confidence, clarity and inspiration to reignite their passion for their role as well as equipping them with a powerful set of tools and strategies for improving franchisee engagement, profitability and brand alignment.

April 12th, 14th, 18th, 20th & 21st - 5 Sessions
8:30am to 10:30am AEDT (Australian time)
Virtual learning

Register now for Early Bird pricing!
https://zcu.io/1Bfs

21/12/2022

HEAR HOW OTHERS HAVE BEEN INSPIRED!

When you work with FRI you are working with real people who care just as much about your brand and your franchisees as you do.

The workshop is led by Greg Nathan, an experienced FRI facilitator with deep, real-world knowledge of how to effectively build successful franchise networks with healthy franchise relationships. This is why FRI’s programs consistently receive over 90% participant satisfaction ratings.

Please follow the link to register FOR EARLY BIRD now!
https://zcu.io/Iiqa

20/12/2022

FRANCHISOR EXCELLENCE MASTERCLASS COMING IN MARCH 2023!

Delivering powerful insights into the psychology of franchising that every franchisor executive needs to know. The content is practical and evidence-based, and draws from FRI’s decades of research working with hundreds of the world’s most successful franchise networks. Sessions are highly interactive and provide participants with the tools and processes proven to build a profitable, healthy franchising culture where franchisor teams and franchisees can work together to achieve their goals.

March 3, 10,17, 24 & 31 - 5 Sessions
9:00 am to 11:00 am AEDT (Australian time)
Virtual learning

BOOK NOW!
EARLY BIRD pricing applies until February 3rd.
https://zcu.io/9VPl

15/12/2022

EARLY BIRD DISCOUNTS FOR YOUR 2023 PROFESSIONAL DEVELOPMENT

Discover how you can contribute to building a successful franchise network with healthy franchise relationships.

Led by psychologist Greg Nathan, this workshop is designed for franchisor teams that are mainly based in the Support Office environment including administration, marketing, finance, legal, leasing, partnerships and IT.

Register now to receive your EARLY BIRD discount!

https://zcu.io/Hy3A

07/12/2022

REVITALISE YOUR FRANCHISING CULTURE

This workshop is designed for all franchisor staff who interact with franchisees and will give your team an understanding of what franchisees need, and how to deliver this in an effective, empathetic manner.

This interactive and highly engaging professional development activity will boost your team culture and franchisee engagement.

February 8th & 9th - 2 Sessions
9:00 am to 11:00 am AEDT (Australian time)
Virtual learning

Early Bird registration open now!
https://zcu.io/fvHA

26/10/2022

We've released the Franchisor Executive Forum proceedings following our sold out session with over 70 leading brands in attendance.

To help keep the learning alive, we’ve compiled the Proceedings including:

🙂 Greg Nathan's keynote on the science of building an optimistic culture.
🏅 Golden nuggets from the case studies.
✅ Over 100 actionable tips from the roundtables discussions.
🔎 Insights from the post-Forum reflection & action planning
🔗 Links to the full FRANdata, Get Smart and Customology presentations.
💎 Details on how to connect with the Program Partners.

This is a treasure trove of material Franchise Executives can use for the ongoing development of your team. We've emailed copies directly to all executives in attendance (check your inbox now!)

Couldn't join us on the day? Email [email protected] to register your interest in receiving a copy of the Proceedings. We're making these available to our FRI Alumni community.

19/10/2022

BOOK NOW - https://zcu.io/tQGF
Our Culture of Franchising Workshop is a practical, interactive professional development program designed to equip people in franchisor Support Office roles with the important skills they need to create happy franchisees.

This interactive and highly engaging professional development activity will boost your team culture and franchisee engagement.

9:00 am to 11:00 am AEDT (Australian time)
2 Sessions: November 2 & 3 - Virtual

Register Here: https://zcu.io/tQGF

13/09/2022

Don’t miss your opportunity to join Georgia Downes at the National Franchisor Executive Forum. Georgia, COO of Home Instead Australia, will be sharing strategies to attract, retain and reward franchise owners and their teams.

Franchise Relationships Institute’s legendary face-to-face events are back! Connect with Georgia and over 80 franchisor leaders from across Australasia at the National Franchisor Executive Forum to explore the trends, best practice tips and actionable insights that are driving positive franchisor engagement.

Tuesday September 27, 2022
10am – 5pm
Melbourne, Australia
$495 per person (discounted registration provided to FRI Alumni Clients – contact us for your code)

Register Here: https://zcu.io/BreZ

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