I am the Founder

And you wonder why you are overwhelmed!😕

The key here is to identify the money-making activities each role plays in your business and to prioritise those 😁

Curious to know where do you feel you spend most of your time in business?

Comment below👇

👆🏼That’s all ✌🏼

✌🏼 Take note If you are the person behind the business than business will be personal….

Yes the business strategy is business- but be warned what impacts you lady will impact how you show up & apply the strategy to your business.

As your coach I can’t and won’t make you do anything. But I will support you in applying the strategy in business that is going to help you WIN & this is the one rule I tell all my clients.

You need to lean in & block out all the other shiny objects bcoz if you don’t then:
1. You will continue to feel scattered, overwhelmed & stuck
2. And open the door for more confusion by allowing other people (coaches, competitors, friends or family) perspective who know nothing about how to help you apply the right strategy to get you to your business goals, which will simply become a distraction and you will lose all traction you built with your coach😒

Working with a coach isn’t a quick fix.

Working with a coach is a collaborative partnership.

Working with a coach is meant to be your safe space where you bring things up around your business (& personal) and where your coach helps you identify gaps & sift through “all the things” so that have you clarity around your next step…..

So be warned…. If you want to see your ROI in your time, energy & money and WIN in Business- it’s time you get yourself a coach & LEAN IN 🎤🫳

I wanna know do you you agree? Comment below 👇🏼

🔍 What's the Scoop? 🕵️‍♀️🤔

As a Business coach myself, who has invested significantly in my own coaching and personal development as well as working with clients I know how valuable this guidance can be to help clients achieve their goals, and make a positive impact. 👩‍🏫✨

On the other hand, I've seen the damage these coaches have caused.

🔍 So, how can you do due diligence (aka. stalky stalk) when looking for a good coach?

1️⃣ Research their Experience: Look for certifications and testimonials. Ask yourself have they got the experience that aligns with what you are trying to build in your business?

2️⃣ Trust Your Intuition: Pay attention to your instincts during initial conversations or consultations. Ask them questions about the process of working with them and their own experience. Now let's be very clear This is not an opportunity for free coaching/strategy advice it's about asking them questions about their methodology or framework that is going to help you go from A to B.

3️⃣ Ask for Referrals: Reach out to past clients who have worked with the coach you're considering. Asking them specifically about their experiences but also whether they are being compensated to recommend them. To be clear having a "referral or affiliate system" is not a bad thing, it's more for you to be aware of so you can consider all the facts.

Educating entrepreneurs on the type of support you can access online is a space I'm so passionate about because I know when you have the right tools you can make empowered decisions. If you're ready to unlock your next level of growth in business then shoot me a DM and I'll address all your Q's 😎

How many roles do you play?
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💸 Payments in Business: Not Always Rainbows and Unicorns

This is your chance to level up like a CEO and look at your payment systems as a way to introduce a more efficient process so that when you DO get flooded with payments (or declines) you & your team have a strategy to manage them.

A simple strategy allows you to remain in control so that you know what to do and when to do it, avoiding the "loopty loop cycle".

Copy my Payment Collection Strategy:

1️⃣ Have a contract! If you are doing business you should have terms & conditions that clients must agree upon when purchasing your service/product. Legal contracts will allow you to lay out your payment expectations, deadlines, and consequences for late or declined payments.

2️⃣ Automate! Use tools to track payments and send auto reminders. This removes you from being the "first point of contact" at each & every decline. Instead, tools like Stripe & PayPal allow you to reattempt multiple times which alone often rectifies the issue without needing to contact your clients.

3️⃣ Be prepared and proactive in contacting your client in writing. So in the instance that multiple reattempts have failed, you now need to contact your client. Do not assume they intentionally haven't paid instead reach out reminding them of the legal T & C or offer alternative ways in arranging payments.

BONUS:
If you haven't already purchased legal contracts and would like some contacts to Australian law firms then shoot me a DM and ill connect you.

And if you're ready for Growth which looks like multiple payment notifications lighting up your phone then book your 1:1 with me today on the link in bio.🤩

🌟Break Free from the Loop! 🚀

It feels like an endless loopty loop that leaves you feeling🤢🤢🤢

But what if I told you, ABSOLUTELY everyone you see online experiences this no matter their business experience or confidence.

I like to think of it as, you are about to unlock your next level of growth when they begin to show up 💪✨

So I'm going to let you in on three ways to break free from the loop and help you move through imposter syndrome & self-doubt:

1️⃣ Embrace Your Journey: Remember, growth is a process, and it's normal to have doubts along the way. Embrace the ups and downs, knowing that every step forward counts, regardless of how small it may seem.

2️⃣ Celebrate Your Wins: Take time to acknowledge and celebrate your achievements, big and small. Recognise your skills, knowledge, and unique perspective that brought you this far. You are more capable and deserving than you realise!

3️⃣ Seek Support and Community: Surround yourself with a supportive network of like-minded individuals. Connect with fellow entrepreneurs who understand your challenges and can offer guidance, encouragement, and a fresh perspective.

Most importantly remember if you are experiencing it then know that there are others too!

You do not need to do business alone! 🌟

Comment below one tip you have to share with your fellow business bestie on how you conquer self-doubt & imposter syndrome 👇👇👇

💥Its Giving Evolution & Expansion vibes 💥

It's giving "Did she burn the business to the ground?" vibes 🔥🔥🔥

Here's the brief: While I've been busy serving my amazing coaching and online business management clients, I've been feeling a strong pull to pivot and evolve.

The thing is, the consistent thread for me has never been about starting from scratch or tearing everything I've already built down. Absolutely not! Instead in each role my business has evolved into, I found success by doing ONE thing.....

✨✨✨Leveraging my previous experience to catapult the growth of my newfound role in business.

🥳Officially 2 Years full-time in my business i can tell you now the evolution has been Real! From:
💫Leaving a very "safe" & successful 15 years of Corporate Career as the Executive Assistant & right-hand advisor to International CEO's of Big Corps to
💫Starting my biz as a VA to
💫Online Business Manager to
💫Launching & group programs certified Strategist to
💫Business Mentor & Strategy Coach to Online service pros & coaches

Here's the deal... I want to show you how simple it can be to evolve and expand your business by leveraging your expertise & past experiences to recreate a business you WANT to Expand, without the need to:

❌ Burn your business to the ground.
❌ Start from scratch
❌ Frantically let go of your existing clients & financial income to realign and attract your new audience!

So, consider this your official invite, if you desire MORE
🚀Income
🚀Impact
🚀Influence

Then you are going to want to stay tuned in because ill be sharing all the deets of how you run your business like a CEO with simple, yet effective 😎biz strategies

Comment below & let me know if are WE on the same page?

Keeping it high level here, this is what you can expect an online business Hierarchy to look like.

💃🏻 Business owner/ CEO

Your role is to THINK, SELL & DELIVER

THINK: You are a creative señorita with all the big ideas & a head full of intellectual property that is pure gold!

SELL: You are a powerful woman who is meeting with clients & stakeholders to have impactful conversations, generate financial growth & position the business brand to be positively influential.

DELIVER: Show up & deliver value by serving your clients to empower & inspire them.

🧚‍♀️Online Business Manager/OBM

The fairy god mother who makes all the wishes of the CEO come true. Has the ability to see big picture, support the CEO to make decisions, priorities & plan.

Manages the business projects, team & clients to ensure client experience & deadlines are met. Think all the things from launching to client experience, the OBM plans, sets dealings, delegates to the team & manages it. Keeping the CEO up to date on a need to know basis freeing up her time to focus on THINK, SELL & DELIVER

🧞‍♀️ The Team

The magical genies who come into your business to get the specific task done. They can be anyone you bring in to your business whether employee or freelancer and are considered an expert in the tasks you need to done.

VA- email marketing, general admin task, updating course curriculum, graphic design or website maintenance etc.
SMM - manages & social media accounts
Copywriter- who creates the copy for your sales pages, email sequences & website
Contractors/Tech freelancers - Set up specific projects ie Dubsado, clickup
Bookkeeper- keeping all the financials in check

Keen to know did this help you understand the difference?

Comment below with an emoji 👎🏻👍🏼

Oh hi there! 👋👋👋

So I thought today that I’d introduce myself for those of you who don’t know too much about me OR for those wanting to know more, so here goes!

✨ I got married at 19 and we now have 2 children together
✨ I lived and worked in Doha, Qatar for 6 years
✨ I've always loved supporting others behind the scenes and before starting my own business, I was an Executive Assistant & Practice Manager to CEO's, Directors & business owners in big businesses in Doha, Qatar and all over Australia.

Comment below and let me know have you ever worked overseas? ✈️✈️

z

I love the community that surrounds Easava so to show my appreciation, I wanted to give this community a special offer this month! 🎁🎁🎁

If you are an online service provider, coach or course creator looking to launch a new offer, its your lucky day! 🍀

I'm offering 2 x free 45 minutes virtual coffee chat calls to help you plan your next launch, in exchange for your feedback. 🎉🎉🎉

You will be sent a pre-call questionnaire to ensure we are a good fit, followed with a link to book in your free call.

Do you want to snap up one of those spots? 📲 DM today "launch chat"

Create an SOP with me.

💡 Think about every step you do after the client has signed the contract & paid the first invoice. Great! Now open a word doc and start typing out the process or create a visual walk through by doing a loom video.

The client onboarding process is an easy one you can delegate to your team to manage, or even automate over 60% of this process via Dubsado.

Here is an example of what the client onboarding SOP could look like:

Upon Contract signed & Invoice is paid:
⭐ Send an email with a copy of the contract & copy confirmation of receipt
✔️ Save a copy of the client contract & invoice in client Folder X in google drive
⭐ Send "welcome onboarding & next steps" email
✔️ Email template example
✔️ Pre-call questionnaire example
⭐ Send an email with a scheduler to book in the first call
✔️ Block out time to Prepare before client onboarding call
✔️ Onboarding call walkthrough form/checklist example
✔️ After the onboarding call send the client an email " next steps"
✔️ Email template example.
⭐ Send Follow up email
✔️ Email template example

An SOP is meant to be detailed and so as much detail you can include the easier it will be to delegate this process to your team. As indicated in the example above, you would break down or link to the relevant forms/checklists and emails that are involved in this process.

What does your client onboarding process look like?

I take my coffee very seriously! ☕☕☕

Like no sugar and all type serious.. But I must admit...I tried decaf once, to try and calm my nerves before hosting my goal planning workshop last month. As caffeine adds to your nerves and all... Personally I didn't really taste the difference, and the workshop was an amazing hit! 👏👏👏

Love to know your thoughts on decaf? 👇

Oh my goodness PLEASE tell me I am not the only one that struggles with managing a business, family & house duties! 👩‍💼 👩‍👧 🏡

Anyone out there with some words of wisdom to help me? 💡💡

✨ Best friend & Business Partner 👭
You know when you wanted another YOU in business... Someone who believes in your business as much as you do? Well having an OBM is having a business bestie and business partner in one! A sounding board to run passed your ideas both business & fun.
⠀⠀⠀⠀⠀⠀⠀⠀⠀
✨ Strategy 💡
We work together on the BIG Picture and your goals. Together we talk strategy, launching & I help you to break it down into actionable steps.

✨ Schedule 📅
Review your schedule & strategically blocking out your calendar to ensure you have time to work ON your business, IN your business and for YOU time.

✨ Proxy 👩
As your trusted partner, I can act and make decisions on your behalf which will free up more of your time. Manage your team and your projects to ensure everything is on track and in line with your mission.

⚠️ Warning: Working with me will involve a lot of coffee talk, sending GIF's, random conversations about what the teacher said to me today after I tried to drop my kids off and run off.... So be warned we will be become best friends..... 👭 Whilst we both run our 6 & 7 figure business to make a bigger and better impact on this world. 🌎

Ready to grow together? DM me "OBM" and ill send you the waitlist application today.

Okay, want to know how to save a TONNE of effort when onboarding a new team member?

⭐ Create SOPs. Have clear step by steps guidelines ready for your new team member to review

⭐ Plan for their first day. Set aside time for you to welcome them and walk them through your team onboarding procedure (😉 another SOP you should have in your business)

⭐ Provide Support. Set aside time for check ins and how they can reach you in between those times if they need support.

⭐ Avoid Micromanaging. Allow autonomy, by building trust and defining clear expectations.

Look, I might be biased being in the industry but working with an OBM will save you so much effort and stress. I can support you in developing this above process into an SOP or even manage your new team member.

📲 DM me today "SOP TEAM"

Hmmm... what's your thoughts on this? 💭💭💭

Personally when I get a bad coffee☕, I just go to another place and buy another....☕

Comment below 👇 what do you do when you get a bad coffee?

This month, I've had 3 conversations with fellow small business owners who have decided to go back to employment and put their small businesses on the side. They felt like they had failed and this really hit home with me…

It is not 🙅‍♀️ a failure to step away from your business. Every day we are making decisions, decisions that are right for us and for our family. 👪

These decisions are not easy and nor is running a small business. I'm going to keep this short and sweet, but whatever you decide, its exactly that.. your decision. You know what's right for you and your family.

And whenever your ready to start a business, remember you've done it before so you can totally do it again! 💪

Here to support you always and my DM's are always open ❤️

Comment below 👇 if you agree.

⭐ Reminds you why you started your business!

We work together on the BIG Picture and together, we prioritize what it is we need to do now to move the needle closer towards your goals. When your doing all the day to day tasks, you will quickly fall out of love with the reason you stared your business. This is why you need to invest in outsourcing the things you do not love.
⠀⠀⠀⠀⠀⠀⠀⠀⠀
⭐ Your time.. This is invaluable!

We literally can not make more of it and we can never get it back. But with an OBM in your corner you can actually step away from your business and know that things are still in motion and your business is being taken care of!
⠀⠀⠀⠀⠀⠀⠀⠀⠀
⭐Manages your team.

Making sure they are on task and on track. You cannot do it all, you need a team and your team needs management. An OBM works as the GO TO person for your team, removing the need for you to have to delegate things to multiple people and follow them up... Your OBM has got you boo!

⭐Your business confidante, cheerleader and best friend...

An OBM is someone who is with you by your side, believes in your vision and is there to drive the mission with you!
⠀⠀⠀⠀⠀⠀⠀⠀⠀
YOU are the intellectual property, YOU are what your clients need! With the right OBM by your side you will be able to offload those higher levels parts of your business and know that your business is being taken care of while YOU focus on how you can better SERVE your clients, creating that new offer and increasing the revenue of your business! 💰💰💰

⚠️ Warning: Working with me will involve a lot of coffee talk, sending GIF's, random conversations about what the teacher said to me today after I tried to drop my kids off and run off....
So be warned we will be become best friends..... 👭 Whilst we both make our 6 & 7 figure business to make a bigger and better impact on this world. 🌎

Ready to grow together? DM me "OBM" and I'll send you the waitlist application today.

Let's jump right in..

What are Standard operating procedures aka. SOPs?

SOPs are documents that outline step by step instructions of a business activity. Usually in the form of a text document or video and can be both. 📝▶️

Every business activity should have a documented SOPs this allows for easy access instructions for your team to follow. They will form the foundations of any successful business.

💡 Think about when you need to train a new team member in a certain task, that is forming a verbal SOP. Imagine how much time you would save having this procedure documented and not having to repeat it to every new team member.

How do I create an SOP? 🤔

An SOP should be a living document, to allow for it to change and be updated as your business grows. Introducing new technology or software into your business will change how a certain procedure is followed. For example right now if you do not have a CRM system to automate your client onboarding, your client onboarding could have many more steps. For that reason I encourage you create it in word format not PDF. Images and short videos are useful also.

Where should they live? 🤔

I suggest two versions. The original version saved in your shared drive and the link to access this document in your project management tool for quick and easy access.

Type of SOP's you need to have in your business:
✨ Client onboarding
✨ Team onboarding
✨ Project Management
✨ Blog Management
✨ Podcast Management
✨ Social Media Content Management

Ask me in the comments 👇 what you want to know about SOP's.

How many cups of coffee do you drink in a day? ☕☕☕

Comment down below 👇

Why are you rushing? 🏃‍♀️🏃‍♀️

Just slow down, take a minute & catch your breath…

You will get there, whatever it is you are working so hard for..

YOU
WILL
GET
THERE

Slowing down has never been one of my strengths, but last week I was forced to. I was working late in my office when I had to drop everything and rush my son to the ED. God bless he is ok. 🙏

But the big word that stood out for me was. Grateful.

🙏 Grateful to have created a life where I didn’t have to call into the office and ask permission from my boss to have a day off.
🙏 Grateful that I am building a business around my children, my family & my lifestyle.
🙏 And soo unbelievably grateful to the doctors and nurses 👨‍⚕️👩‍⚕️ who are working ridiculous amount of hours and in really stressful conditions to take care of us.

Today I want you to take a moment and share what you are grateful for.

Comment below I would love to hear it ❤️

Running an online business? 💻💻

Then you already know there is so many tools out there. Reality is we will need various tools that will live together harmoniously in our business ecosystem.

Dubsado is a business management tool that can automate your entire client journey from how a client can book an appointment with you, sign a contract, pay your invoice to collecting a testimonial about your services and much more! 👏👏

The 3 things that will determine if Dubsado is right for you:

⭐ You are turning away clients because you don’t have time to do the admin involved onboarding them.
⭐ You are caught up in the email tango going back and forth just to get the clients booked into your diary .
⭐ You are wasting time sending the same emails multiple times to various clients.

If you are ready to move from START up to SCALE up ☝️ and win time ⌚ back in your week, then this could be the solution you have been waiting for!

If you been thinking about automation in your business, then today is your lucky day! I have one spot left for a full system build.

DM me "DUBSADO" today to secure the last spot in JAN 📲