Cameroun Consult-In

LA CUISINE DE LETICIA recrute

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WDC APARTHOTEL Buea (5-Star Hotel) hiring Food and Beverage Manager in Buea, Cameroon | LinkedIn Posted 12:17:20 PM. THIS JOB OFFER IS VALID ONLY FOR RESIDENTS OF CAMEROON.POSITION SUMMARY:Responsible for the…See this and similar jobs on LinkedIn.

Selected candidate will be called for interview Asap!

La Falaise Bonapriso recrute pour ces besoin en:
En Communication :
- Élaborer des stratégies de communication d’entreprise efficaces
- Élaborer des contenus (p. ex. articles de presse) pour les grands médias ou le site web de l’entreprise
- Assurer la liaison avec les médias et traiter les demandes d’interviews, de déclarations, etc.
- Collaborer avec les professionnels du marketing et les médias pour produire des annonces publicitaires ou d’articles.

En Marketing digital
- Planifie et exécute toutes les campagnes de publicité Web, SEO / SEM, marketing de base de données, e-mail, médias sociaux et display.
- Maitrise de Google Analytic,

Connaissance de Wordpress.
- Participer et modérer les échanges au sein de la communauté
- Gérer les interactions avec les influenceurs du domaine (bloggeurs, forums de discussion…)
- Assurer une publication régulière sur les réseaux sociaux, les blogs, les forums et les fils d'actualités
- Réaliser des veilles concurrentielles
- Accroitre la clientèle de l'entreprise via les réseaux sociaux
- Suivre les statistiques (analyse des performances, de l’engagement notamment le nombre de vues et de partages).
- Développer la présence de l’entreprise sur l’ensemble des réseaux sociaux (Facebook, WhatsApp, LinkedIn, YouTube, Instagram, twitter etc.) Service Support
- Collaboration à la production de l’offre client avec les services commercial, hébergement et restauration.
- Mesurer et rapporter les performances de toutes les campagnes de marketing numérique et évaluer par rapport aux objectifs (ROI et KPI).
- Collaborer avec des agences et d'autres partenaires fournisseurs.

https://www.linkedin.com/jobs/view/767035817/?refId=IWrBn9baRKitUuqTLVM3tw%3D%3D

POSITION SUMMARY:
Responsible for the Management of the food and beverage department including; staffing, stock control, cash handling, delivery and assistance of events planning and reporting.
In order words, manages daily: the Kitchen, the Bar, the restaurant and the Cabaret....

DUTIES AND RESPONSIBILITIES:
• Manages the Bar, the retaurant and the cabaret and overseas the kitchen and the food and beverage service staff in accordance with estabblished operating policies.
• Creates a positive team atmosphere among Team Members.
• Maintains records of staff periodic manner and operating costs.
• Provides feedback and coaching to the Team regularly.
• Understands building capability through Cross training
• Sets high standards for appropriate team behavior on shift.
• Works with food and beverage staff to ensure proper food presentation and proper food-handling procedures.
• Handle guest complaints in the restaurant.
• Schedules periodic food and beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members.
• Maintain budget and employee records, or monitor bookkeeping records.
• Check the quality of deliveries of fresh food and baked goods.
• Makes sure to order supplies such as tableware, cooking utensils, and cleaning items when needed.
• Reports for maintenance and repair of equipment and other services.
• Total receipts and balance against sales, deposit receipts at end of day.
• Ensures new products are executed properly the following roll-out.
• Ensures product quality and great service.
• Shows enthusiasm about guest within the restaurant.
• Is flexible in dealing with changes/problems (e.g., being short staffed).
• Shifts priorities and goals as work demands change.
• Priorities tasks effectively to ensure most important tasks are completed on time.
• Delegates and follow-up effectively.
• Taking Ownership of issues or tasks and also give detail update to the Management.
• Seeks, listens and responds to Guest feedback.
• Coaches team on how to exceed Guest expectations.
• Does not blame others; takes accountability for problems.
• Effectively identifies restaurant problems through reports and can ideate & execute to resolve the same.
• Proficiency in using computer software to monitor inventory, track staff schedules, and perform other record keeping tasks.
• Proficiency in Point of sale (POS ) software, inventory software, Restaurant guest satisfactory tracking software etc.
• Assist in planning regular and special event Menu.
• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with WDC APRTHOTEL core values.
• Monitor product quality and guest satisfaction in food and beverage outlet, ensuring food quality is consistent, appealing, and prepared according to recipe and to guest specifications.
• Ensure the restaurant complies with sanitation and safety standards for guests and associates.
• Visually inspect and take action to ensure the appearance of facilities is appealing and attractive to guests.
• Effectively deal with internal and external customers with high level of patience, tact and diplomacy.
• Ensure all equipment is in working order.
• Participate in marketing efforts of the restaurants as directed.
• Interact with guests to obtain feedback on quality of service and food in outlet.
• Document inventory, forecast usage and monitor supply so restaurants are adequately stocked with linen, glassware, silverware, china, condiments, in order to provide service.
• Abide by all regulations and requirements pertaining to serving alcoholic beverages.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

PREREQUISITES:
• Excellent oral communication skills required.
• Ability to follow instruction, Detail-oriented,
• Professional attitude and positive interpersonal skills required.
• Ability to work late, independently and to speak more than one language (French & English)
• Ability to communicate with the guests and anticipate their needs.
• Ability to smile and diffuse anger naturally.
• Have an enthusiastic and positive personality.
• Profound knowledge of customer service, and of all beverage products and services.

Education:
Hotel Management diploma holder or similar qualification
Computer basics and experience in working with Point of sales software, banqueting software or billing software

Experience:
Prior management experience (1 to 2 years minimum) in similar role in a full service luxury hotel preferred.

https://fr.wdcaparthotel.com/job-offers

Offre d'emploi | WDC Aparthotel Supervise les operations du Bar/restaurant et est responsable du cabaret, cela inclut d'assister le F&B Manager dans la coordination des services et du personnel de soutien : dotation en personnel, contrôle des stocks, gestion des espèces, livraison et assistance à la planification et au reportin...

Did you know?

A Luxury hotel in Buea is recruiting a Female Purchaser.

POSITION SUMMARY:
As a purchaser, one should work with suppliers to negotiate contracts for the purchase of required goods and keep accurate records of transactions trends.
Also, assist the Hotel’s finance and operational departments in the monitoring, reporting and controlling of cost of sales.
Her other task Includes: audit and control, financial analysis and reporting, budgeting, forecasting etc.

DUTIES AND RESPONSIBILITIES:
• Monitor vendors for quality, service and price through standard purchasing specifications.
• Obtain competitive quotations for hotel requirements and ensure that the best product is sourced and purchased.
• Calls for quotations for any items costing more than a certain amount (As per company policy) and inquire into prices from various suppliers.
• A minimum of three independent genuine quotations must be obtained.
• Establish contracts to ensure reduced pricing for all operating areas of the hotel.
• Receives market list from the Executive Chef on a daily basis and arranges for delivery of those items daily.
• Ensures that all orders receiving dates are updated by the buyers according to the suppliers promised delivery dates.
• Ensures that all authorized or approved purchase orders are sent to their respective suppliers/vendors for delivery purposes on a daily basis.
• Ensures & verifies that quotations are regularly updated and supplier’s new current price lists are maintained.
• Ensure the efficient operation of the Purchasing Department in all aspects.
• Research and identify new products and services for the hotel in the market.
• Obtains written approval for established Minimum / Maximum stock levels by the Management.
• Checks and/or explain if needed and approves delivered items discrepancy report issued by the Finance department or the Management regarding price and quantity order variances.
• Approves all additional requests for new storeroom items, checking correct item description, unit, packing, and category to establish Min/Max estimated stock levels.
• Verify the 'pending indents orders' report on a daily basis, and all pending orders are checked and verified regularly.
• On a daily basis prepare the list of to be cancelled orders and sent to accounts for deletion, with appropriate reasons.
• Issues regularly slow moving item lists.
• Identifies items for standing orders utilizing vendor's logistics for regular deliveries to the hotel based on approved highly consumed items.
• Ensures validity of items available, force issue obsolete items and follows up on action taken for disposal.
• Verifies that all documentation and proper quotations are maintained and filed according to Policy and Procedure requirements.
• Approves all storeroom re-order requests, verifying quantities within the established Min/Max stock levels.
• Responsible for all administrative functions of the Materials Department, staffing, training and ex*****on of other related duties.
• Responsible for all purchasing functions, quotations, quality and availability.
• Responsible for physical control of all store items until issued, fully documented under strict control procedures (key control, timing schedule, authorized issue requests).
• Assist the Inventory Supervisor/ Manager for maintaining logical storeroom inventory levels operationally needed.
• Spot checks storeroom requests if properly maintained, verifies quantity requested and issued, proper items received by signatories.
• Ensures that the suppliers follow the rules relating to the hygiene of goods delivered.
• Keeps all records in a way that they can be checked at any time for information or audit purposes.
• Liaison with the Inventory Supervisor, Receiving Agent, Stores Supervisor, F&B Manager.
• Maintains all documents, files and listings up-to-date and performs her duties in the most efficient manner.
• Willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
• Performs any other reasonable duties and responsibilities as assigned.

PREREQUISITES:

• Strong negotiating and closing skills required,
• A demonstrated ability to develop negotiation strategies for complex activities Ability to work.
• Ability to evaluate legal and business risks and ramifications of proposed contractual terms
• Consistently offer professional, engaging and friendly service.
• Good communication skills.
• Attentive to details.
• Computer skills.

Education:

High school or equivalent education required. Diploma in business studies, MBA or purchasing and supply. Also, with a good knowledge of MS office suite & material management software (MMS).

Experience:

Previous minimum of 1 to 2 years’ experience in a similar role with expertise in the Hotel and Catering industry preferred.

Attention to All, Kindly note that any application not respecting what's writen on the job offer will immediately be out for selection.
Always attach you CV when applying or your application will be considered as invalid...Thanks you for trusting us and good luck!
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A Luxury hotel in cameroon is recruiting!!!
As Corpo Sales & Marketing contractor, you will be paid base on commissions.
You are responsible to develop and foster business through pro-active direct sales, marketing, telemarketing, direct mail, appointment calls and tours of the hotel. Assist in selling guest rooms, catering services and banquet facilities, soliciting future conference business for the hotels in assigned market areas, maintaining and exceeding sales targets defined by the management.
Also, as a Sales & Marketing contractor, you should be able to provide high-level of administrative support such as: conducting research, preparing statistical reports, collecting and processing sensitive data.
Additionally Work directly with key decisions makers Corporates or/and Travel agents, with their negotiated rates, confirming their accommodation, meetings and events.
Sales & Marketing contractor Duties and Responsibilities:
• Serve as the external point of contact for clients and communicate with them by phone and email to respond to questions and requests.
• Responsible for coordinating externally with the sales & marketing team.
• Generating reports, preparing proposals, collections details, coordinating with clients & suppliers.
• Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders, CVGR Letter).
• Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.).
• Generate group and/or corporate leads through internet prospecting, networking, and telemarketing.
• Arrange hotel site tours with potential clients.
• Utilizes efficient sales strategy for the maximization of hotel revenue.
• Coordinates necessary arrangements with vendors relating to sales.
• Establishes strong relationships with vendors to ensure maximization of hotel revenue.
• Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals.
• Identify new markets and business opportunities and increase sales.
• Represent the Hotel externally in various events and exhibition.
• Implements all sales action plans related to my market areas as outlined in the marketing plan.
• Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients.
• Able to provide quick and timely responses, immediate communication to the properties, develop professional long term business relationships.
• Provide the highest quality of service to the customer at all times.
• Participates in sales calls to acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (e.g. CVGR (Company Volume Guarantee Rate), generating proposal, Corporate Rate Application letter, customer correspondence).
• Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Accompany sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the sales person.
• Targeting key accounts potential for the company.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Works with management team to create and implement a sales plan addressing revenue, customers and the market.
• Set example through professional, friendly attitude towards clients and co-workers, timely response to clients and co-workers needs and observance of sales office standard.
• Ensure hotel meets or exceeds budgeted goals.
• Follow and track company cross-sell procedures.
• Utilize company profile database to determine geographic areas for travel agent calls while maintaining top and existing travel agent accounts.
• Assists with the development and implementation of promotions, both internal and external.
• Creating a focus on attracting new business.
• Updating and owning your sales strategy & sales plan with the Management.
• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
• Leads on-property sales functions to build long-term, value-based customer relationships that enable achievement of hotel sales objectives.
• Develop and send informative press releases to targeted lists highlighting all activities and promotions.
• Maintain and expand corporate incentive program via direct mail, personal visits etc.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Presenting and selling available and suitable banquet / event options to the...

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