The Telecoms Audit Bureau Ltd
Nearby computer & electronics services
Victoria Square
Colmore Row
Pinfold Street
Telecommunications can be a minefield for most businesses. Let us take the headache out of the equation and source you the best possible deal.
The Telecoms Audit Bureau provides not just telecoms audits, but we also provide fixed line, mobile, data/broadband/leased lines and VoIP services to businesses throughout the UK.
Moving your business telecommunications system to the cloud doesn't have to be daunting.
We can help you every step of the way to ease your transition with minimum disruption.
Call one of our experts today, have one less thing to worry about.
21/08/2024
Digital transformation is like giving your business a turbo boost into the future. Small businesses are the unsung heroes of the economy, accounting for 90% of businesses worldwide. You know about adaptability and survival, and that’s where digitalisation steps in.
Those with a strong digital strategy weather the storm better because their online channels soften the blow of reduced foot traffic and diversify the revenue streams.
Start with a cloud-based telephone solution for simple, hassle-free, cost effective & flexible service.
https://oal.lu/SfBYa
It’s official - automotive brands that invest in digital technology to improve customer engagement have climbed to the top half of industry sales rankings.
When it comes to CX, the customer is in the driving seat - but how are needs evolving?
64% of consumers have chosen their dealership based on online reviews.
Check out this infographic for more insights or contact us today.
20+ million users have switched from traditional phone systems to a Teams Phone solution. Are you optimising your licensing? Upgrade to a comprehensive business communication system within the platfrom your teams are already familiar with.
Want to make sure that your telecoms system is always up to date? It's time to move to the Cloud.
Cloud technologies are continually updated with the latest features and security measures, ensuring your business stays current without the need for constant upgrades.
By adopting cloud communications, your company can not only reduce costs and improve efficiency but also enhance it's ability to compete in a rapidly changing market.
13/08/2024
What’s your favourite piece of tech?
Probably your phone, correct? It’s difficult to imagine a world without the internet and the ability to communicate at the click of a button.
It's hard to envision life without the internet and instant communication. Such technology is taken for granted because it's become a seamless part of our daily routine. When combined with a people-centric approach, communication technology can truly empower us to achieve our goals.
Learn how the integration of advanced communication technology and a people-oriented strategy can revolutionize your business connections - after all, strong relationships are the foundation of successful business.
Are you looking upgrade your customer experience with a solution that integrates with your healthcare system? Want to significantly speed up the time taken to identify patients when they call, speeding up outbound calls supporting click to dial directly from your healthcare application. Horizon Contact now integrates with the leading patient management solutions, EMIS and SystmOne. https://oal.lu/P9jDJ
Deciding to use Microsoft Teams Phone is the simple part as it will enable your business to use effective voice and video collaboration for Microsoft Teams.
But how to do you decide which is the best option for your company?
Check out this comparison guide to help you decide or give us a call and speak to the experts. https://oal.lu/vE6an
The digital switch on, powered by VoIP technology, is revolutionising communication with its superior call quality, expansive feature set, and unparalleled flexibility.
Businesses embracing IP telephony are reaping the rewards of integrated communication solutions that offer messaging, enhanced presence, and video communication, propelling them into a new era of connectivity.
If you haven't switched yet call us today, you could even save some money!
Business continuity is crucial, especially during unexpected events.
With Inbound, you gain peace of mind by instantly redirecting calls to another site.
Protect your business and stay prepared!
Every business would like their clients to have a great experience when they contact you.
Calls missed or calls that are badly handled cost money and your reputation.
But you also want to route calls effectively and have your remote workers in the loop too.
24/07/2024
We’ve been relying on landline technology for our telecommunication needs for a long time now (since 1876, as a matter of fact), and businesses must now face up to the reality of navigating the PSTN switch off.
The copper network has been important to business communications for a long time now, but with the increased demand of ‘always being connected’, this technology is no longer suitable for businesses seeking to build a reputation of being reliable.
Businesses can never afford to miss a call, meaning that reliable telephony is more important than ever, especially for one that is growing and competing. So, can VoIP compete with the established reputation of landlines?
Read the blog from our Partner Gamma
Understanding VoIP: The Future of Telephony - Gamma Businesses are always looking to find the most effective and efficient way to communicate, which can prove difficult when the business landscape is constantly changing. It’s imperative for organisations, no matter the size or industry, to find a solution that delivers an experience that satisfies ...
23/07/2024
Your Mobile business network gets greater flexibility and scalability with eSIM. You can manage multiple devices and mobile plans from a single dashboard, providing better control and flexibility. Whether you’re adding new employees or adjusting plans, eSIM technology streamlines device management. https://oal.lu/JM0dP
22/07/2024
Meet all of your business communciations needs with Microsoft Teams Phone.
With all the traditional calling features you'd expect in a phone system, you can also complete all of your call management in the Teams Admin Center and create call queues, auto attendants, resource accounts and lots more. All in a platform that your team are familiar with. https://oal.lu/nbVMT
19/07/2024
Is your business ready for the Big PSTN Switch Off?
Digitally transform and future-proof your business.
The stop sell has already started.
The stop-sell means that as of the 5th September 2023, BT Openreach are no longer offering new PSTN-based services.
It’s important to understand that you can continue using pre-existing legacy PSTN services until the complete switch-off. However, during this period, you will not be able to purchase any new services or modify any existing services that rely on ISDN or PSTN.
Get to the front of the queue today.
SIP Trunking is rapidly replacing legacy telephony services (ISDN) for inbound and outbound voice calls.
We use the UK’s leading SIP Trunks provider.
These services enable you to connect your staff, sites and applications.
Call Manager offers a powerful business continuity solution, giving you the ability to consolidate all your numbers onto a single platform and never miss a call.
16/07/2024
What should businesses be looking out for in 2024?
We may not have next week's lottery numbers, but we do have some ideas about what's coming in the remainder of 2024.
From technological advancements in AI and IoT to the evolving dynamics of customer experience, sustainability efforts, and cybersecurity strategies, we've got it all covered.
Get all the info here from one of our comms partners, Gamma.
Call one of our experts today on 0121-759 2027.
What should businesses be looking out for in 2024? We may not have next week's lottery numbers, but we do have some ideas about what's coming in the remainder of 2024.
15/07/2024
So in our previous post we found out what it is but how can IoT (Internet of Things) benefit your business?
Automation:
IoT enables new possibilities for automation, optimization, and innovation. Devices work together seamlessly, reducing manual effort.
Real-time Data:
Businesses can collect and analyze vast amounts of data in real-time. This informs better decisions and improves operational efficiency.
Cost Savings:
By optimizing processes and managing energy usage, IoT helps reduce costs over the long term.
Embrace IoT to unlock growth and efficiency
Call us to find out how we can help you embrace it.
Need reliabilty in your business communications? Join our network with 99.999% uptime.
Horizon Cloud Phone System is the ultimate cloud-based communications solution designed to revolutionise the way your business connects.
Say goodbye to outdated phone systems and embrace the power of seamless, efficient, and cost-effective communication.
It's time to embrace the cloud.
Many businesses, big and small, are adopting cloud-based apps for essential tasks like CRM, sales, and accounting. Plus, hosted IP telephony and UC/UCC tools are all the rage.
But how do we ensure a rock-solid network connection to the cloud?
Using eSIM's for your business mobile fleet can bring enhanced security features compared to traditional SIM cards. Since the information on an eSIM is rewritable, it’s harder for unauthorized parties to clone or tamper with it.
Contact us to find out more.
8th and last but definitely not least in our series of business benefits of Microsoft Teams Phone:
Built-in business continuity
Snow, floods, storms, strikes or roadworks can be disruptive, but your business can continue to operate wherever your staff have access to the internet.
To see all 8 - click the link to view our infographic.
These days, good customer experience (CX) isnt a nice-to-have; it's a basic business essential and being able to elevate that CX to epic levels is a real differentiator.
Epic CX is feeling connected and it's all about a journey of two parts - transitioning from old systems before you can transform your organisation.
AI sentiment analysis offers valuable insights for businesses, particularly in customer service and sales.
Transcribing customer incoming calls using speech-to-text engines.
The transcriptions can be stored within your CRM system, providing easy access to information from previous interactions.
Enabling your customer service teams to quickly address inquiries based on historical call data, leading to more efficient and personalised interactions.
Call for more information on how AI can help your business.
04/07/2024
Everyone is talking about IoT (Internet of Things) but what is it and how does it work?
The IoT is a network of interconnected devices that communicate and cooperate without human intervention. These devices, embedded with sensors and actuators, bridge the gap between the digital and physical worlds.
Here’s how it works:
Sensors: These monitor changes in the environment, such as temperature or motion.
Actuators: They react to sensor data by performing actions (e.g., adjusting room temperature based on sensor readings).
Connectivity: IoT devices communicate via wired (Ethernet) or wireless (Wi-Fi, cellular) networks.
Follow us to find out how it can help your business too.
Do you need to upgrade your business communcations system?
What are the top services your company requires you to provide?
Dependable SIP provision? Cost savings? Ease of support? Flexibility?
We can provsion all these services seemlessly to get your new business comms running quickly with all the support you need.
Call us for a tailored demo with one of our experts.
02/07/2024
Sixth and Seventh in our series of the 8 business benefits of Microsoft Teams Phone
Never miss a call
With Teams Phone available on multiple devices, you never need to miss a call and you can transfer calls from your desktop to your mobile device with ease when you’re on the move.
Easy growth
Businesses can easily scale up their number of users as and when needed by purchasing extra licences.
01/07/2024
If you're still using the old-fashioned copper network for your phone and broadband, you'll need to switch by 2027. Call one of our experts today on 0121-759 2027 to find out more.
Do you find you're too busy to even think about moving your phone system to the cloud but you've heard you might be switched off soon?
You are not alone!
88% of UK businesses still rely on the PSTN network.
But don't worry moving is quick and you might even save some money so don't delay give us a call.
Click here to claim your Sponsored Listing.
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