Xpos Retail Solutions

Who isn’t following on Instagram for fantastic short game tips? Great to see him on the cover of this month’s Monthly magazine and to have the chance to read about how he came to develop his own short game techniques with a HUGE online following. See pages 22-29. Just a bit further on you can read our tips for successful buying stock for your pro shop for the season ahead.

How much stock should your pro shop have? It's one of the questions we get asked the most. Here, Mark Hopkins and Jules Appleby are back on the sofa with great advice for golf retailers > https://youtu.be/XLK8lHSwrZ8

Watch it back! **Link in bio** Join Jules and as they take you on a tour of the fantastic new Universal Search feature in Xpos. Tune in to find out how to get the most out of this time-saving search bar.

Read Golf Datatech’s and Xpos Founder Phil Barnards’s latest column in Golf Business Quarterly magazine.

Here Phil reports on the first five months of the year and offers fantastic insights into the impact of 20% more ‘non-play’ rain days than usual, the downturn in club sales and purchase cycles.

Essential reading for anyone working in golf.

Turnover is a great way to compare yourself to other businesses but is much harder to increase.

Here’s why it’s better to focus on increasing margins instead:

If your business turns over £150,000 and has a margin of 30%, you can expect around £45,000 profit. If you want to increase your turnover to £175,000, that will involve more footfall or upselling, which means time-consuming marketing and expensive merchandising.

However, if you do the same turnover but look to increase your margin to 35%, you’ll make the same amount of profit as a turnover of £175,000 at 30% margin. It’s a smarter way to retail.

Click the link in our bio for easy wins to boost profitability.

Please make a note of our Support Team opening hours for this coming Bank Holiday weekend. If you'd like to talk to us about becoming a 7 Day Support customer, please get in touch via [email protected].

We're keeping fingers crossed for more glorious sunshine!

Happy 20th Xpos anniversary to Mark Hopkins!! You've been with us (almost) since conception when we were a team of four and the office was in our founder's back garden! Your technical, analytical and customer service skills were essential in those early days as one of the first members of our Support Team.

As we rolled out the first version of Xpos across the UK, and then Europe, you worked closely with the small team to help hundreds of retailers discover a better way of retailing.

As Sales Manager you've helped pro shops up and down the country to understand the value of a data-driven system and, as Xpos has evolved over the years, so has your passion for helping small businesses to grow.

As Biz Dev Manager, you've helped us to cement strong partnerships, enabling us to grow our offering to golf retailers.

Twenty years down the line, you've become a great friend to many of our customers, including those who rely on your expert advice and willingness to help at any time.

In and out of the office ... well, it's been a joy working with you. It's no surprise that you're often the first to offer a helping hand; always up a sofa video with Jules; a night out; a bad game of golf; or a ski trip with the team!

We couldn't have done it without you. Happy anniversary Mark. Here's to the next 20!

“We start each month at zero sales so, unless we have an event or product launch planned, we need to find a way to get those sales ourselves”.

Great tips from from in this month’s Monthly magazine.

See bio for full article.

Watch it back! Last Friday's 30 minute webinar covered some great time-saving tips to help busy golf retailers during the season, including:

✔Quick keys
✔Copy a product
✔Speedy statements

Not one to miss >> https://youtu.be/rdN7rfgfMcU

Friday Freebie 3.5.24 In this Friday Freebie 30 minute webinar, trainer gives golf retailers a tour of the NEW time-saving features in Xpos. - Speedy statements- Quick Keys- Cop...

Fabulous to see Head Professional Joshua Harvey at Great Barr Golf Club Ltd this week. We first met Josh several years ago in his previous role Edgbaston Golf Club, where he worked with David Fulcher. He is a fantastic, experienced retailer and long-term Xpos user, and recently upgraded to our new cloud software.

It’s fantastic to see him enjoying life in his new position at the stunning Great Barr. We wish him, and the team, every success for the coming season.

Following up with customers can significantly impact turnover, customer loyalty and repeat business. This month Edgbaston Golf Club’s Director of Golf David Fulcher talks to us about his strategy for success

👉https://bit.ly/followupDF

Strategies for Effective Follow Up | Xpos Retail Solutions Following up with customers can significantly impact turnover, customer loyalty and repeat business. Despite this, most pro shops do not actively do it.

Thanks to and for a super fun (and productive) morning. Great to catch up with the team and be there to see the sun come out ☀️. Topics covered included competitions, staff targets and commission, account transfers, budget planning, vouchers, customer data, loyalty, stock taking and control and Xapp Pro. Looking forward to a full Business Health Review booked for end of May. Cheers Cam and Alex and we’ll see you soon!

If it's time to take out a new contract with your payment provider, HOLD FIRE! Talk to us about Xeft's ONE CLICK split payments - perfect for busy golf shops - and how Xeft can save you £2,000 a year. [email protected] https://youtu.be/xdeVrXsQYiY

Say Hello to Easy with Xeft Say hello to easy and say goodbye to pointless card machines! Perfect for busy golf retailers, Xeft is the exciting new payment solution that enables you to ...

Welcome to Xpos to Xpos Stuart Collier and the pro shop team at the wonderful and ancient estate of Stoke Park. We are delighted to be on board and working with you on your new exciting journey!

8 Ways on How to Crack On with Retail - great article featuring
TGI Golf Partnership's Marquee Pro Shop of the Year
Gavin Abson Golf from West Lancs Golf Club

Thanks to Gavin for recommending Xpos in the article. We're delighted to be a core part of your winning team!

Read it here https://bit.ly/3WaVCCd

It's a LOYALTY SPECIAL EDITION this Friday so do join John and Jules online at 1pm for 30 minutes. Find out:

✔Decide whether a loyalty scheme might work best for you
✔Options within Xpos
✔How to set up and manage your loyalty programme

Book your free seat here https://bit.ly/freebie2024

Join us for a special "Loyalty Edition" on Friday 19th April 1300-1330 hours
💥What to think about before starting your loyalty programme
💥Options in Xpos
💥Set up and manage
Book here https://xpos.co.uk/friday-freebies/

Great article in this edition of The PGA's Golf Business Quarterly featuring Xpos MD Claire Fraser.

The REAL picture of stock right now AND what you can do to boost sales in your pro shop this spring. Watch and listen to the latest Golf Shop Insider podcast featuring industry experts and give your retail business a kick start this spring.

Link > https://youtu.be/hXNJJRCtQjY

The real status of stock and what you can do to boost pro shop sales this Spring EPISODE 5Nobody feels the pain of a long, wet winter more than UK pro shops. After months of rain, little course play and even less shop footfall, people are...

This Friday, join John and Jules for a free 30 minute webinar. This week we'll be looking at all things Xcaddie, including set up, managing your app and launch. Not one to miss! Sign up here https://bit.ly/freebie2024

Thanks to the allure of larger retailers and online marketplaces, with their aggressive pricing and vast product choice, customer loyalty is particularly key to the long-term success of on-course pro shops. Here, Walton Heath Golf Club's PGA Head Professional, Simon Race, talks about creating a community of loyal golfers who wouldn’t dream of shopping anywhere else. https://bit.ly/LoyaltyXpos

Spotlight on Loyalty with Simon Race | Xpos sales and stock solutions Walton Heath's PGA Head Pro, Simon Race, talks about using loyalty schemes to create a community of loyal golfers who wouldn’t shop anywhere else.

Welcome to Xpos to the pro shop team Portmarnock Golf Club! The pro shop looks amazing and a smiley selfie says it all. Hope you had a great couple of days on site with our trainer
John Williams. We are excited to be working with you all

It’s been a slow start to the year for UK pro shops, with sales down almost 10% on last year and many now struggling with dead stock. In our latest retail advice article, our retail expert Mark Hopkins has essential tips for golf retailers. https://www.crossover.co.uk/managing-excess-inventory/

Managing Excess Inventory | Crossover Technologies According to Xpos founder and Golf Datatech partner Phil Barnard, the UK golf retail market witnessed a slow start to 2024 with a decline in sales of 4.7% vs 2023. Despite drier than normal weather during January, on-course shops ...

A huge warm welcome to Head PGA Professionals Matt Cole and Peter Tarver-Jones from Rampion Golf. Based at Worthing Golf Club, Rampion Golf opened its doors for the first time this week and what a fabulous shop! We are delighted to be joining them on this exciting new venture and can't wait to see what the future holds.

Retailers may not be aware of the impact that stock shrinkage can have on their business. Here, Phil Barnard gives retailers the low down on the problem and has some great advice for reducing risk.

Golf Retailers! You Could be Losing 20% of your Turnover Dramatic title? It might sound pretty extraordinary but please here me out. For many retailers “The Stocktake” is a once a year activity.