Fusion Technology Solutions Ltd

Whether you’re looking for ease of functionality, flexibility or automation, our range of handsets and headsets are ideal for businesses of all kinds and sizes. 🎧☎️

Offering crystal-clear audio, seamless integration with Fusion VoIP and advanced features for easy call management, our devices will boost your capabilities, customer service and collaboration. 👍

To find out more about how we can enhance your connectivity and communication, speak to our team on 01245 455510 or go to our website: https://www.fusion-ts.com/services/communications/ 🤳

“You're always brilliant. Not just 5 stars but 10, thank you once again for the speedy attention and work, it's always really appreciated” - Denise Fordham, Hertford Offset Limited.

Thanks for the 10-star review Denise! 🙏

The sooner a problem is resolved, the less disruption it causes so we aim to respond to support calls within 4 rings, with immediate help available when you need it.👍

For fast and friendly IT support for your organisation, call our team on 01245 455510 or go to our website: https://www.fusion-ts.com

Happy Halloween from the Fusion Team! 🎃

If your technology is giving you nightmares, our fang-tastic team can help you unmask those frustrating IT problems so you can rest in peace! 💀

For more information on our frightfully good IT support, call us on 01245 455510. 🤳

Looking for a simple solution for coming up with stronger passwords? Try using 3 random words.

This easy technique enables you to create strong passwords that are still memorable to you but are more difficult for criminals to work out.

Try to avoid using names or dates that are personal to you, like your birthday, your middle name, your pet’s name or your favourite sports team as these are likely to appear on your social media. Instead, go with words that are less publicly known.
The longer and more complex a password is, the more difficult it is to crack, so if you’d like to go one step further, we suggest using a password-generator. Our password manager comes with a generator built in, it’ll even store all your passwords securely, auto-filling them whenever you need them.

To find out more about our password manager and our range of other security-enhancing tools, go to our website: https://www.fusion-ts.com/

We’re delighted to introduce you to Harry, the newest member of the Fusion Team! 🎉

Harry is a Junior Service Engineer who has taken to his role with ease, bringing a keen technical aptitude and a strong commitment to providing excellent IT support. 🧑‍💻

He has hit the ground running, having already supported many of our customers with their technology troubles! 🖥️

If you're in need of some fast and friendly IT support, don't hesitate to give Harry or the rest of our team a call on 01245 455510.

You need a cyber security policy — here's what to include. ✏️

Before you’ve even considered a Cyber Incident Response Plan or Business Impact Analysis, your business needs to outline a set of hard and fast cyber security rules to reduce your vulnerability to cyber attacks. 📝

A good cyber security policy informs your staff and visitors of important security protocols that help protect your sensitive data and theirs, reduces cyber threats, ensures compliance regulations are met, and improves incident response.⏱️

Here's a blog from our archives that outlines what your cybersecurity policy should include. https://www.fusion-ts.com/the-cyber-security-policy-template-what-your-policy-should-contain/

🔒 Protect Your Business with Multi-Factor Authentication (MFA) 🔑

According to Microsoft, MFA blocks a whopping 99.9% of automated cyberattacks! 🤯

Adding an extra layer of security in addition to a password is crucial in today’s digital world. 🌐

With cyber threats on the rise, MFA can significantly reduce the chances of unauthorised access to your company’s sensitive data. 🔒

Here’s why your company should incorporate MFA:

✅ Stronger Security: Even if passwords are compromised, attackers will struggle to access your systems without a second verification step.

✅ Simple Implementation: MFA is easy to set up and integrate with many existing tools and platforms.

✅ Protects Remote Workers: In a world of remote work, MFA helps ensure that only authorised people can log in, no matter where they're based.

To find out how we can safeguard your business, contact our team on 01245 455510 or go to our website: https://www.fusion-ts.com/

Myth #5 - It's obvious when a cyber attack has occurred.☝️

Most cyber attacks go unnoticed for weeks or even months! 📆

Cyber criminals often operate in the background, quietly stealing data or gaining access to systems without any obvious signs. It's in their best interest to go unnoticed for as long as possible so rarely is a cyber attack obvious from the outset. 🤫

Cyber criminals are stealthy, and by the time you notice unusual activity, it’s often too late. For this reason, it's important to have proactive monitoring, regular system audits and strong cyber security measures in place to catch threats early and avoid costly damage. 🛡️

⚠️ Don't wait for the obvious signs—stay vigilant and protect your business from silent threats.

To find out how we can help, call our team on 01245 455510 or go to our website: www.fusion-ts.com/services/cyber-security/ 👈

QR codes are convenient, but treat them with caution! Cybercriminals are using them to trick people into downloading malware, stealing personal information, or directing them to malicious websites❗

Here’s why you should be cautious before scanning any QR code:

🥷 Hidden Threats: QR codes can lead to phishing websites that steal your sensitive data.

⚠️ Malware Downloads: Scanning could unknowingly install harmful software on your device.

💵 Fake Payment Links: Criminals can redirect you to fraudulent payment sites, putting your financial information at risk.

Follows these tips to stay safe:

👀 Verify the source of the QR code before scanning.

📲 Use a trusted QR code scanner app that can detect malicious content.

🏪 Always be cautious of codes found in public places or sent from untrusted sources.

Stay vigilant, and don’t let a simple scan compromise your security! 🛡️

For more help increasing your awareness of cyber-threats or boosting your cyber security, call our team on 01245 455510 or go to our website: https://www.fusion-ts.com/

Business Email Compromise (BEC) is when a criminal gains access to a work email to trick someone into sending them money or stealing valuable data. 😈

BEC emails are typically sent to senior members of staff who have access to important information and since they're usually tailored attacks sent out in small quantities, unlike standard phishing emails, they look more authentic and can bypass email filters more easily. 🛡️

To lower your chances of falling victim to BEC, we suggest the following:

📋 Ask staff to limit personal information on work or private websites

🔐 Request that staff enhance the privacy settings on their social media profiles

👨‍🏫 Train staff to detect phishing emails

The more information criminals can gather about your employees, the more convincing they can make their phishing emails so limiting what information is available is a simple way to reduce the risk. 📉

Training your staff to detect phishing emails is one of the most effective forms of defence against BEC. Our employee awareness training from KnowBe4 helps you do just that. 👍

With mock phishing emails sent on a regular basis, bitesize lessons and a dedicated 'phishing' button added to your inbox, it's helped many of our customers to improve their awareness of and response to phishing attacks. 👨‍💻

To find out more, go to our website: https://www.fusion-ts.com/services/cyber-security/ 👈

🚨 It's Cyber Security Awareness Month! 🚨

At Fusion Technology Solutions, we're dedicated to keeping you and your business safe from cyber threats. 🛡️

This month, we'll be sharing tips, best practices, and insights on how to strengthen your digital defences. From phishing scams to password protection, we've got you covered! 👍

Stay tuned for:

🔒 Security tips
💡 Expert advice on staying safe online
⚠️ Common cyber threats to watch out for
🔐 How to keep your business and data secure

Let’s protect what matters most – your business, your reputation and your peace of mind! 🏬🤝🧘‍♂️

For more information on our cyber security services, go to our website: https://www.fusion-ts.com/services/cyber-security/ 👀

Is your business struggling with flexible working? Are you finding it difficult to update and maintain your devices? Are you confident your data is secure? 🤔

These are common concerns for small business owners today who are trying to build a thriving company with limited resources. 👨‍💻

If you’re looking for an all-encompassing solution, we recommend cloud computing. ☁ We’ve outlined 5 ways it can benefit your small business in our latest blog. 🖋

Got 5 minutes to spare? Click on the following link to give it a read 👀

https://www.fusion-ts.com/5-ways-cloud-computing-can-supercharge-your-small-business/

5 ways cloud computing can supercharge your small business - Fusion Technology Solutions Limited Is your business struggling with flexible working? Are you finding it difficult to update and maintain your devices? Are you confident your data is secure? These are common concerns for small business owners today who are trying to build a thriving company with limited resources. If you’re looking...

A reminder of the potential risks of using public Wi-Fi networks. 😬

https://www.bbc.co.uk/news/articles/cr75znv47xpo 👀

Network Rail: Twenty railway stations affected by cyber attack The rail operator says its wi-fi system has been targeted and an investigation is ongoing.

What sets us apart at Fusion, is the premium we place on strong customer relationships. 🤝

Because to provide the best support for your users and the right strategic advice for your organisation, we need to effectively collaborate with your team. This helps us build a thorough understanding of the inner workings of your business – from the applications you use, to the growth goals you set yourself. 📈

As your dedicated technology partner, we guarantee you a friendly, business-focused approach to managed IT support, delivered by an expert team who are always prepared for new technical challenges thanks to our on-going investment in staff training and development. 👨‍🎓

Go to our website to find out more about our trusted IT solutions: https://www.fusion-ts.com/ 👀

Myth #4 - You should shut down your computer every night. 🧑‍💻

Not necessarily. Whether to shut down your PC nightly depends on factors like usage, computer age, and preferences. Here’s a look at both sides: 👀

Reasons to shut down: 💤

🛡️ If you’re on an unsecured network, shutting down disconnects your PC, reducing cyber attack risks.

⚡It saves energy and extends the life of internal components by giving them a break.

Reasons to leave it on: 💡

💻 If you need remote access or want to run updates, virus scans or backups.

🖥️ Restarting can take time and constant rebooting may strain older systems.

While modern computers handle staying on well, leaving them on uses more energy and can expose your network to risks. Generally, shutting it down regularly is safer and more energy efficient, though the choice is yours. 👍

For more tips on caring for your tech, contact our IT experts on 01245 455 510. 📞

Stay tuned for more IT myths to help keep you informed! 😎

We understand the importance of staying flexible and connected in today's fast-paced world. That's why we offer a customisable range of mobile solutions to fit your business needs. 🤳

We offer the latest 4G and 5G handset plans with SIM-only, mobile broadband and Dual-SIM options available. 📱

For enhanced flexibility we also offer cloud-based security for your devices, pocket landlines so you never miss a call and even a fleet management system with real-time monitoring so you can keep track of your vehicles and more closely monitor their condition. 🚗 🚙

Our airtime contracts are provided by EE, the UK’s number one network so whether you’re looking to improve communication with your customers or your team, you’ll benefit from their fast connectivity and far-reaching coverage. ⚡🛜

Download our new brochure to find out more about our communication services: https://www.fusion-ts.com/services/communications/ 👀

Why choose Managed IT support over break-fix? 🤔

Break-fix is a reactive IT support model, where you only call for help when something goes wrong. This arrangement is suitable for some organisations but it can be an unpredictable option with potentially high IT costs as you never know how much you’ll need to spend on your technology. 💻

At Fusion, we provide, managed IT support, which is a proactive model that addresses your IT requirements before they become problems. This approach provides you with a fixed monthly fee for your IT support so you know what to expect. 👍

You also receive a stable, secure and fast IT environment that’s been designed to support your specific business requirements with help available as soon as you need it. 👨‍💻

If you’d like the peace of mind that comes with a managed approach, call our team on 01245 455510 or go to our website for more information: https://www.fusion-ts.com/services/managed-it-support/

Taking the time to consider whether to manage your cybersecurity internally or through an outsourced team will ensure that your business receives the best level of protection it needs and at the right cost. 🛡

If you're thinking about how best to approach your cybersecurity, take a look at this blog post for some questions worth asking: https://www.fusion-ts.com/is-outsourced-cybersecurity-right-for-your-sme/ 👀

Is Outsourced Cybersecurity Right for Your SME? Outsourcing IT services can be a game changer for your business and solve a number of common IT issues, and cybersecurity is no exception, for most businesses at least. Read on to learn whether outsourcing cybersecurity is right for your business and what specific instances it's most appropriate in.