West Cheshire Credit Union

Not for profit community saving and loan co-operative Cheshire West / Cheshire East / Flintshire

West Cheshire Credit Union Ltd is a not-for-profit savings & loans co-operative established in 2004. Since that time we have grown significantly and now covering the whole of Cheshire West & Chester, Cheshire East and Flintshire. Credit unions aim to help you take control of your money by encouraging you to save what you can and borrow only what you can afford to repay. In essence, they're savings

02/09/2024

Member Notice :

We are currently experiencing issues with our phone lines. Our IT Team is currently working on this and we aim for this to be resolved as soon as possible.

For any enquiries, please email : [email protected].

Should you have Online Access, you can still request withdrawals and view your balance online as normal.

22/08/2024

Member Notice:

Do you have a child between 16 and 19 in education, and currently receive Child Benefit?

Here's a reminder! 🔔

Inform HMRC that they're in education before August 31st - otherwise your payments will stop.❌

21/08/2024

We will closed on Monday 26th August due to the August Bank Holiday.

All Child Benefit payments due Monday 26th August will be processed on Friday 23rd August.

We hope you have a lovely bank holiday weekend! 🥳

13/08/2024

Our Outreach Team will be at the Muir Housing Fun Day on Thursday 15th August from 11am - 2pm at the Glebe Green Estate in Winsford.

There will lots of activities such as:

Welly throwing
Colouring packs
Football skills
Creative table
And much more!

Come and join us! There is plenty of fun for all the family!

12/08/2024

Our Ellesmere Port Branch, based at the Portal, will be closed on Thursday 15th August for Staff Training.

Telephone and email support hours will operate as normal between 10am until 2pm.

09/08/2024

Becky our Outreach Officer will be at the Kingsway Volunteer and Community Fair tomorrow from 11am -12:30pm

Why not come down with the family for some fun!!! Free activities for families and live music, what’s not to like?!?!

We hope to see you there.

05/08/2024

Sudden and unexpected expense arisen? Car repairs? Washing machine broken?

Did you know you could apply for up to £800 with our Starter Loan?

Open to new and existing members.
No pre-saving requirements.
Repayments via Standing Order or Child Benefit.

Loan details:
Loan of £800
52 weekly payments of £18.50
Total repayable £953.50

Apply today!

wccu.co.uk
[email protected]
01244 399 006

01/08/2024

School holidays are here but your little ones will be going back to school before you know it!

Do you need help to spread the cost of school uniform? If so, our Uniform Loan could be for you.

Applications can be placed between the 22nd July to the 30th August.
Available for parents, grandparents, and carers of children in school September 2024.

Loan Details:
(based on a loan of £500)
£500 over 52 weeks
£11.50 weekly
Total repayment £596.61
Repayments can be made via standing order or child benefit.

PLEASE NOTE: WE CANNOT ACCEPT AN APPLICATION IF YOU CURRENTLY HAVE A LOAN WITH US.

01/08/2024

We are currently experiencing technical difficulties with our phone lines. Our IT Team is currently working on this issue and we hope to be operating the phones soon for all our members.

In the meantime, if you require a withdrawal, please email our team at : [email protected].

25/07/2024

We are looking for a Community Outreach Officer to join our team to focus on Crewe and the surrounding areas.

The role will be to drive forward communication and engagement with those who live, work or study in the area.

Do you enjoy speaking with people?
Are you able to speak to large groups of people?
Are you able to build relationships?
If so, we want to hear from you!

If you are interested in the role, please forward your CV and covering letter to [email protected]

www.wccu.co.uk
01244 399 006

23/07/2024

Did you know you can access your credit union account online?

The benefits:
• You can access your account information at all times of the day.
• Enables our admin team to deal with your requests in a speedier and more efficient way.
• You can apply to top up your loan.
• You can submit “share withdrawals” online, meaning you do not need to telephone the office or send an email!

What’s not to like?!

Contact us and get set up with your online access today!
To get started you can download a form from our website or alternatively contact us via the details below:

22/07/2024

Do you need help to spread the cost of school uniform?

If so, then you can apply for up to £500 with our Uniform Loan!

Applications can be placed between the 22nd July to the 30th August.
Available for parents, grandparents, and carers of children in school September 2024.

Loan Details:
(based on a loan of £500)
£500 over 52 weeks
£11.50 weekly
Total repayment £596.61
Repayments can be made via standing order or child benefit.

PLEASE NOTE: WE CANNOT ACCEPT AN APPLICATION IF YOU CURRENTLY HAVE A LOAN WITH US.

22/07/2024

Is your child turning 16?
Have you received your letter from HMRC yet regarding your Child Benefit?

You will need to let the Child Benefit office know that your child is staying in approved education / training after the age of 16 or your payments will STOP.

To contact HMRC, please apply through the Government Gateway link provided below.

https://www.access.service.gov.uk/login/signin/creds

19/07/2024

NOW RECRUITING IN CREWE – OUTREACH OFFICER – CREDIT UNION

Our services are now expanding to cover Crewe and we have been fortunate enough with the support of Bentley Motors and Cheshire Community Foundation to offer a position of an Outreach Officer to serve this area.

As we work on a not-for-profit basis with the intentions to ensure the most financially vulnerable are offered alternatives to illegal lenders, we have been given the opportunity to bring to the Crewe area a much more affordable and safe means of borrowing. Not just that, we also offer safe and practical savings solutions which we are even proud to offer the younger generation through our Junior Saver Account - returning a competitive 5%!. We even run School Banks, where the children play an active role in the facilitation of the banking sessions each week.

Credit Unions are here for the community and work on a ‘Community Banking’ model where the style of mutual support amongst members is at the forefront of our principles. Look us up at wccu.co.uk

The ideal candidate will have a background in customer services, be confident in public speaking and have a solid understanding of Crewe and the communities contained within.

Application details noted on the attached poster.

17/07/2024

SUMMER HOLIDAY, OR THOSE HOME IMPROVEMENTS YOU HAVE PLANNED...
MAYBE A WEST CHESHIRE CREDIT UNION STARTER LOAN IS THE ANSWER?

We are delighted to announce that we now have a product that allows you to apply for a loan of up to £800 without the need to save first..!!

Our Starter Loan is designed for everyone, and not just those who choose to use our Family Loan. It's an ideal way to cover maybe your Summer Holiday or Home Improvements?

It's easy to apply online, and with simple an easy repayment mechanism ,we make the whole process seamless!

Apply today at https://wccu.co.uk/form/starter-loan

15/07/2024

Member Notice - 15.7.24

We are currently experiencing a delay with Child Benefit payments reaching our members’ banks this morning due to the Co-Operative Bank currently being unavailable.

Payments have been processed from our end. The Co-Operative Bank are currently working on this issue this morning.

We will issue an update on this third-party issue as soon as we can.

25/06/2024

A REMINDER TO ALL MEMBERS
2ND SPECIAL GENERAL MEETING TOMORROW EVENING
26TH JUNE 2024

We wish to remind all our members that the second Special General Meeting relating to a strategic merger with Central Credit Union tales place tomorrow evening.

We encourage all members to attend (either in person or online). If you would like to join the meeting send your details today to [email protected] indicating if you wish to join in person, or via Zoom.

17/06/2024

STARTER LOANS – A PRODUCT TO SUIT EVERYONE – APPLY TODAY

We are delighted to introduce you to one of our newest products designed to suit all needs. And even better, you do NOT need to show an ability to save beforehand! Yes, that’s right, you can apply straight away via wccu.co.uk!

This is NOT our Family Loan product but has much of the same features to ensure those without families can also apply and with the potential for up to £800 to be applied for then that could make a real difference to you if you are seeking an affordable loan.

(Note: All loans are reviewed on affordability and we use the terminology ‘apply for up to £800’ as a guideline.)

11/06/2024

MEMBERS ARE INVITED TO ATTEND OUR SECOND SPECIAL GENERAL MEETING
Date - Wednesday 26th June 2024

We are inviting all members of West Cheshire Credit Union to attend our second Special Meeting.

Members attending the second SGM will be asked to confirm a resolution approved at the first meeting held on 3rd June. If a majority of those voting at the second SGM confirm the resolution, then we shall move forward with a legal merger with Central Credit Union commencing 30th June 2024.

For further information, contact [email protected]

03/06/2024

We have been made aware of an issue regarding a delay in Child Benefit payments this morning.

For any support or help regarding your missing payment, you will need to contact HMRC directly. You can contact them on
0300 322 7082

We will update your Credit Union accounts and process the automatic withdrawals as soon as we have received your Child Benefit payments.

Team WCCU

23/05/2024

Member Notice :

We will be closed on Monday 27th May due to the May Bank Holiday Weekend.

All Child Benefit payments due Monday 27th May will be processed on Friday 24th May 2024.

We hope you have a lovely Bank Holiday weekend!

21/05/2024

MEMBER NOTICE – SPECIAL GENERAL MEETING

Strategic Merger with Central Credit Union

For more details please contact [email protected]

16/05/2024

It's ! 👇🦈

Loan Sharks can make their borrowers feel they are to blame for the situation they are in and play on their feeling of shame. The loan sharks are the ones that hold all the blame, borrowers have done nothing wrong. We are supporting and their campaign.

For help and support for anyone dealing with a loan shark, contact Stop Loan Sharks today.

14/05/2024

It is and we are supporting Stop Loan Sharks England with their campaign.

Loan sharks trap and manipulate their borrowers, making them think it is their fault they are in this situation. The truth is the illegal lender is at fault. No borrower should feel any blame or shame for being entrapped by a loan shark are here to help and support anyone in the grasp of a loan shark.

If you need help or support with a loan shark contact the Stop Loan Sharks team today - www.stoploanshark.co.uk

14/05/2024

Member Notice:

Our Chester Head Office will be closed from 1pm today due to staff training.

Phone lines and email access will operate between the hours of 10am until 1pm.

For any enquiries, please contact 01244 399006, or email our helpful team at [email protected].

13/05/2024

MEMBER REMINDER – THE PORTAL
After a review of our presence in The Portal (Ellesmere Port) and the associated reducing footfall utilising our services from this location, we have arrived at a difficult decision to reduce our opening days.

However, we are still driven to maintain provision for Credit Union services in Ellesmere Port and in doing so will move forward from the 13th May 2024 by opening every Thursday, with access from 9:30 am – 2:30 pm.

You can still contact our team from Monday to Friday 9:30 am – 2:30 pm on 01244 399006 or email: [email protected].

Membership and Loan applications can also be applied for via our website wccu.co.uk

It is worth noting that we do provide ‘Online Access’ for members whereby balances can be checked, withdrawals and top up loans applied for. If you would like to use this service, please contact our team on the above details.

We wish to thank all our members for your continued support.

09/05/2024

Member Notice:

Our branch at the Portal will be closed on Friday 10th May 2024.

Phone lines and email access will remain as normal and shall operate between the hours of 10am until 2pm.

For any enquiries, please contact 01244 399006, or email our helpful team at [email protected]

02/05/2024

Member Notice - 2nd May 2024
Our offices will be closed on Monday 6th May 2024 due to the May Bank Holiday.

All Child Benefit payments due on Monday 6th May will be processed on Friday 3rd May.

The Portal will be closed tomorrow. Chester Head Office will be open until 1pm due to staff training. Both phone lines and email access will close at 1pm.

We hope you have a lovely bank holiday weekend!

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Your Credit Union

Telephone

Address


12-16 Brookdale Place
Chester
CH13DY

Opening Hours

Monday 9:30am - 2pm
Tuesday 9:30am - 2:30pm
Wednesday 9:30am - 2:30pm
Thursday 9:30am - 2:30pm
Friday 9:30am - 2:30pm

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