docs24

A tech-enabled process outsourcing business providing global document solutions. We always have our clients at the centre of our values.

docs24 is a tech-enabled process outsourcing business providing global document solutions for the Biotech, CRO, Med Devices and Pharma markets. Our goal is to return lost time and improve the efficiency and speed of the clinical trial process from weeks to days. We do this by using our tech platform, world class project managers and our global vendor network. Our document solutions and project man

14/03/2023

Last week saw our first Carbon Happy World training session as part of our mission to ensure our full start-to-end services are in-line with our goal: "to achieve net zero accreditation as set out by the Green House Gas Protocols (2011)."

During the session, we examined our ideas of what climate change is and what our responsibilities are as individuals and as a business. It was great hearing colleagues varying opinions. How would you define climate change and what does sustainability mean to you?

Environmental Approach 09/02/2023

Considering and evaluating your carbon footprint as a business is incredibly important today.

As a company, we've always strived to create solutions that help our clients reduce waste and minimise their document-associated carbon footprint.

But this year we've begun our carbon happy journey - working towards ensuring our services life cycle from start to finish is always working towards becoming carbon neutral. We'll be setting out a baseline, setting targets for the next 2 years, improving our environmental policies, and working with both Vendors and Clients to support their journey too.

Check out our website for how we're tracking and tackling this commitment, or sign up to our monthly newsletter to get updates about it and other company news: https://conta.cc/3jNopvJ

Environmental Approach Environmental Approach Our Commitment We are committed to creating a sustainable future. We already provide solutions to help our clients cut their emissions. With this commitment,

Essential Document Translation for Global Trials 17/01/2023

Have you ever thought about how the of essential is critical to the success of global ?

Imagine the impact poorly translated documents could have - not only jeopardising the trial itself, but also the lives of the participants and patients.

Read our latest blog on the topic...

Essential Document Translation for Global Trials Essential Document Translation for Global Trials The translation of essential documents is critical to the success of global clinical trials. Examples of these documents typically include the following: Investigator’s Manual Clinical Study Protocol Clinical Study Reports Case Report Forms Adverse ...

01/01/2023

2022 was a year of incredible growth for our company and it has gone by in the blink of an eye. As everyone is now winding down to a deserved festive break, we look forward to another exciting year at docs24.

Our goal in 2023 is to have Pharmaceutical, biotechnology, medical device suppliers, and Contract Research Organisation (CRO) clients on every continent. The creation of life-saving and life-enhancing drugs is not going to slow down and we are committed to assisting our clients in getting these drugs to market faster.

Service excellence, integrity, reliability, and innovation will allow us to achieve these goals along with our amazing colleagues, and the many new hires we plan to have in 2023.

Our team has been incredible and their drive, dedication, and desire to go above and beyond for our clients make us the company we are. To all of you, a big thank you for all your hard work.

And to our clients. Thank you for allowing us to look after your projects. We never take the belief you put into our business for granted and we will continue to strive to deliver innovation and world-class customer service, whenever you need us.

Have a great 2023!

Jim Rae - CEO

28/12/2022

Meet Jim, CEO.

After creating and selling several other small businesses, Jim launched docs24 in 2013. He brings 30 years of experience in the Document and Information Management sector. Jim’s entrepreneurial and solutions-focused mindset has helped Customers save tens of millions of dollars and returned thousands of hours lost to inefficiency. He prides himself on always being honest with his Customers and earning/maintaining their trust as a result.

Jim has been an active football player in the Scottish National Team (over 38’s) and has played in 6 World Cups with the National Team. He is married (30 years) with two children.

20/12/2022

Digitally enabled trials might be the "talk of the town" but there remain distinct advantages to using physical documents. Some of the benefits of a print strategy for your upcoming trial include;

- The tactile experience - appeals to a patient's touch memory

- Retention - patients having access to printed materials for reference is useful given the sporadic visits with their Investigator or Study Coordinator

- Comprehension - it is proven to be easier to understand, especially in elderly patient populations

- Flexibility - deploying elements of both print and digital documents in your trial can yield great success from an enrollment and efficiency perspective

- no password or security concerns

How are you approaching your next trial?

08/12/2022

Providing exceptional and innovative services for CROs and Sponsors is what gets us out of bed in the morning. We help to bring complete control of documents through an easy to use platform and the support of dedicated Account Managers.

Can we help you?

www.docs24.co.uk/clinical-research/

06/12/2022

Check out our story and see our for the . We've been bringing excellent services to our clients since 2013 and have great plans for what's coming next!

https://www.docs24.co.uk/our-story

01/12/2022

Meet our team! Learn more about the award-winning work we’ve done and about what each individual brings to docs24! There are even some recommendations for where to eat in Edinburgh if you're visiting...

30/11/2022

We’ve been busy!

2022 has seen some exciting changes at docs24 as we’ve been honing in on our expertise to provide our clients with the best specialist services.

Check out our new and improved website to learn more about these specialist services and more about how we’re changing.

www.docs24.co.uk

Booklets 22/04/2022

Have you seen our shiny new ?

We know different sectors face different challenges but our bespoke are tailored to meet them. Our new booklets highlight how we can support different sectors and present real-life stories from the , and sectors. Check them out!

Booklets Home Improvement Sector Marketing Booklet Life Science Sector Marketing Booklet Professional Services Sector Marketing Booklet What companies should avoid when managing printed collateral. One platform for all your global needs. Culture Booklet

Timeline photos 23/02/2022

We work hard to constantly produce excellent solutions and products for our clients. And we love hearing that they recognise that!

Press Releases 17/02/2022

Did you see our magazine mentions in 2021? docs24 was mentioned in articles from Fortune, Corporate Vision and the Silicon Review (TWICE!)

If you missed them, you can find them all here:

Press Releases Nov 2021 In the highly competitive world we live in, brand managers find it quite challenging to appreciate great marketing for what it is. Even a single social media post must go through a rigorous amount of coordination, approval, and technology… The product of launching marketing campaigns for ...

Life Science Sector 10/02/2022

We value new ideas and breakthroughs. As a technology services company, we are continuously pursuing innovative ways to grow our services to best support our clients with both incremental improvements and breakthroughs across the board.

Last year we worked with one clients to build a new process to support their clinical trial binder production, and with another client to build a bespoke platform to meet their marketing requirements.

Check out our sector pages to find out what we offer and get in touch to see how we could work with you to develop processes to support your .

https://www.docs24.co.uk/our-services/life-science-sector/

Life Science Sector Get your files transformed into complete virtual binder proofs available as digital copies and in print. Country

Timeline photos 08/02/2022

Jim and Paul started the year off with a trip to the US to visit our team there. They spent time planning capacity building and meeting with some prospective clients. The trip was a great success and we're all excited to see what 2022 will bring for our US team!

Photos left to right:
Outside our US office during the January Snow Storm.
Jim, Paul and Jane.
, where the team met to discuss the of docs24 in the US.

Celebrate 2021: docs24's 2021 achievements 04/02/2022

Have you celebrated your successes?

Often when we move into a New Year we focus on the things we want to achieve in the future but spend little time celebrating what was achieved in the past.

Read about our successes and check out what we're hoping to do in 2022 in our recent blog...

Celebrate 2021: docs24's 2021 achievements Often when we move into a new year we focus on the things we want to achieve in the future but spend little time celebrating what was achieved in the past. 2021 was a big year for docs24 and while we expect even more from 2022, we want to take the time to celebrate what

Our Services 01/02/2022

Have you visited our website recently? We've added some fun updates! And information about our new services for the Professional Services, Life Sciences and Home Improvement Sectors.

Check it out!

PS. Points if you can find Jim's answer to who he would invite for dinner if he could invite anyone...

Our Services Our clients work with us for... GET IN TOUCH FOR A FREE

26/01/2022

Wherever we are, working as a team is vital to our work at docs24. At the moment, we're working from home a lot of the time and need to be flexible with our workspaces.

Check out how some of our team have set up their home office:

Life Science Sector 21/01/2022

We love seeing our clients grow and growing our services to support them. One of our major clients, IQVIA who we love working with, worked with us in 2021 to develop processes to help them better produce vital Clinical Trial binder documents, along with making use of our other great services.

Check out our services page to find out what we offer and get in touch to see how we could work with you to develop processes to support your growth.

Life Science Sector Get your files transformed into complete virtual binder proofs available as digital copies and in print. Country

17/01/2022

Have you seen our document and brand management platform in action?

Last year a number of our new clients completed their platform builds and started ordering their marketing materials and key critical documents through it.

Check out how it works...

Meet the Team 14/01/2022

2022 is off to a great start for our CEO, Jim, and Account Executive, Paul. They are spending the first full work week of the year at our US HQ, meeting prospective clients and working with our US team to build capacity and recruit some new team members. Know someone who might be interested? Check out our job listing in our recruitment section of our team page...

https://www.docs24.co.uk/about-us/meet-the-team/

Meet the Team Senior Leadership Team Jim Rae Job Description: Insert job description here Tell us a little bit about yourself. I love sport. Golf and football are my favourite sports and I play both (badly). I enjoy travelling and especially like lying in the sun in

Timeline photos 14/01/2022

2021 saw a lot of changes in the docs24 teams. In particular, our Project team and our Design team both added 2 new members; Ross and Marta, and Amy and Kirsten.

We asked some of them what they hope to achieve in 2022 at docs24. They told us that most of all, they're excited to work towards seeing new customers come on board and see us working across different sectors.

What is your team hoping to achieve in 2022?

22/12/2021

Although we couldn't have our Christmas party, or come to the office wearing our silly Christmas jumpers, or celebrate what we've achieved together this year, we at docs24 are excited for what 2022 will bring for us. We wish everyone the best over this festive season and for the year ahead.

Don't forget, docs24 will be closed from 4.45pm on the 23rd December, through to 8.45am on the 5th January 2022.

An interview with Jim 02/12/2021

How much do you know about our CEO, Jim? Check out our blog and maybe learn something about him you didn't know!

An interview with Jim We recently conducted an interview with our award-winning CEO, Jim Rae, so we could get to know him better... Jim, tell us a bit about yourself. So, I've worked in document and information management for about 30 years. My trained background is in sales and marketing.

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Videos (show all)

Wherever we are, working as a team is vital to our work at docs24. At the moment, we're working from home a lot of the t...
Have you seen our document and brand management platform in action? Last year a number of our new clients completed thei...
Although we couldn't have our Christmas party, or come to the office wearing our silly Christmas jumpers, or celebrate w...
With years of experience working with and building teams, we decided to interview Jim, our CEO, and hear his take on how...
Looking to create on brand marketing materials, but don't have the time to wait for your design team? Our platform is de...
At docs24 we pride ourselves on our company #culture. It guides how we work with our customers and with one another.Comp...
It's time to say goodbye to our amazing interns, Livia and Rohaan. We can't quite believe 5 months have gone by already!...
This week is CPR & AED Awareness week; To honour this and the lives raising awareness could save, we've been making sure...

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County House, 20-22 Torphichen Street
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