Penicuik CAB

Warm and Well: The council has relaunched four warm and well hubs across the county to provide support with the cost-of-living crisis.The four hubs are based in Danderhall, Newbattle, Loanhead and Lasswade libraries, as part of the initiative which is now in its third year. Each hub offers warm spaces, free hot drinks plus soup and bread during normal library opening hours.Local residents just need to turn up to stay warm and ask a member of the library staff for soup, bread and a hot drink. If residents prefer not to ask, then they just need to say ‘Alex Sent Me’ to a member of staff instead.

Citizens Advice Bureau is back at The Steading on Monday.

Drop in any time from 2-4pm.

Penicuik CAB

Our volunteers bring a wealth of life experience. We provide full training and support - so why not join our team of skilled volunteers and make a difference?

On we celebrate our older CAB volunteers, they are integral to our service. They say:

📣‘I agree strongly with the ethos of the bureau and find volunteering personally very rewarding.’

📣‘Some days I ask myself why I am doing this as it is so difficult and challenging. Other times, I can make such a difference to a person's life, that it stops me from giving up!’

📣‘(CAB volunteering is the) Best thing I did when I retired.’

📣‘I'm frequently learning about issues that I've not encountered before.’

. Quotes from our 2024 Volunteer Survey.

❗ It’s the seller’s responsibility to make sure your order is delivered to you.

Find out if you can ask the seller to:

➡️ Check with the courier
➡️ Arrange a re-delivery
➡️ Cancel the order and get your money back

Visit our website to understand your consumer rights.
https://bit.ly/3Bdjs7F

We have had reports of people being targeted by criminals in the area. Thankfully no money was handed over.

It is a common scam, where criminals cold call you pretending to be from your bank or from the police. They claim there is an issue with your bank account or request your assistance with an ongoing bank or police investigation. The ultimate aim of this call is to trick you into parting with your money either in person, online, via a money service bureau or in a bank. They may even ask you to buy high value goods, foreign currency or gift cards such as iTunes.

• Be extremely wary of unsolicited phone calls from your bank or the police. Particularly if they are requesting personal information. Your bank will never call you to ask you to withdraw cash.
• End the call, call back on a different phone line or on a mobile. If this is not possible, wait at least one minute before calling back. Use either the telephone number on your bank card, go to the bank’s website or for the police dial ‘101’.
• Speak to friends or family before carrying out any actions. Don’t trust claims made by cold callers.
• Never hand over your money, bank cards or make purchases following an unexpected call.
• Never share your PIN with anyone.

Please share this message with friends /family who don’t use social media.

We have a number of student volunteer advisers. Why not join them? All our previous law students have gone on to access a legal traineeship because of their CAB training and experience. E mail us at [email protected] for more infant a volunteer pack

Building town and gown harmony! By volunteering in a CAB, university students give back to the community while gaining valuable experience. It would be a valuable gap year commitment too!
👉 https://cas.org.uk/bureaux

You can apply for the legal right to manage someone else’s Social Security Scotland awards. This is known as becoming their 'appointee'.

An adult might need an appointee if they're not able to make or communicate decisions because of a mental or physical health condition.

Find out more: bit.ly/acting-on-behalf-of-someone

A lovely piece in last night’s Edinburgh Evening News about, our patron, the Princess Royal’s visit to acknowledge the work of our advisers.

If you or someone in your family is starting an apprenticeship- check their rights.

Starting an apprenticeship soon? Congratulations!

This means you’ll be starting a role in the workplace where you learn, gain experience and get paid.

It’s important to know your rights. We can help with that ⤵️
https://bit.ly/4baBpRJ

Princess Anne spotted chatting to locals in Midlothian town during special visit Princess Anne was a surprise visitor to many locals in Penicuik on September 12 when she attracted a small crowd outside the Citizens Advice Bureau offices on the high street.

Penicuik Citizens Advice Bureau was honoured to be visited by H.R.H the Princess Royal, patron of the Scottish Association of Citizens Advice Bureaux.The Princess met and spoke to volunteers, staff and some of our local partners

Join us and a dementia advisor from Alzheimer Scotland to find out more about digital devices people with dementia and their carers can use for support.

This session will run online on Tuesday 24 September, 12pm to 1pm: https://ow.ly/SjJM50T6qU6

Are you a kinship carer?

If you get Universal Credit, tax credits or other qualifying benefits you can can apply for Scottish Child Payment, Best Start Grant and Best Start Foods.

You can apply for all the eligible children that you care for.

Visit our information album to find out more: bit.ly/SocialSecurityScotlandInfoAlbums

Our heritage plaque has been installed

For Families Affected By Someone Else's Drug And Alcohol Use Next group tomorrow Monday 2nd September 6.30pm to 8.30pm No11 St Andrews Street Dalkeith EH22 1AL Tel Sandra on 07845557503 in complete confidence no need to book just come along on the night

Scottish Child Payment helps towards the costs of supporting your family and is a weekly payment of £26.70 that you can get for every child you look after who's under 16 years of age.

If you're the main carer for a child under 16 and getting one of the qualifying benefits then you may be eligible for Scottish Child Payment.

Find out more at bit.ly/SSSScottishChildPayment

Do you know a young person that's started a new job this summer?

Job Start Payment is a one off payment of £314.45 available to young people in Scotland who are on qualifying benefits, and need help with the costs of starting a new job. If the person has a child, they could get £503.10.

Find out more at https://mygov.scot/job-start-payment